Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Escape From New York Pizza – San Francisco
Escape From New York Pizza - San Francisco
Photo from Escape From New York Pizza
Escape From New York Pizza at a glance
San Francisco Union Square
- 🍕 Pizzeria
$$
Price per Person $11–$20
mentioned by 83 of the guests
#1552 out of 2403 places to eat in San Francisco
#61 Pizzeria out of 115 in San Francisco
Good
7.1 out of 10
Food
Service
Ambience
Value
309
Reviews
70.9%
Satisfaction
Often praised
- Authentic pizza
- Good atmosphere
- Happy hour
Frequently criticized
- Inconsistent service
- Value concerns
- Food quality issues
The restaurant Escape From New York Pizza is a popular pizzeria located in the vibrant Union Square neighborhood of San Francisco. You’ll find a casual atmosphere perfect for a quick bite, whether you’re grabbing lunch or dinner.
This spot is known for its authentic feel, offering delicious slices and whole pies. With vegetarian options available, there’s something for everyone to enjoy in this bustling city.
Overview: Introducting Escape From New York Pizza
Escape From New York Pizza often delivers on its promise of a classic experience, with many patrons appreciating the quality of their pizza and the overall atmosphere. It seems to hit the spot for those seeking a particular style, often described as authentic.
However, some experiences with the staff have been less consistent, and opinions on prices vary, suggesting that value might depend on what you order. There are occasional remarks about specific food items not meeting expectations.
Good
7.1
out of 10
309
Reviews
70.9%
Satisfaction
68
negative
22
neutral
219
positive
Overall, Escape From New York Pizza holds a respectable 7.1 score, with customer satisfaction at a solid 70.9%. This indicates a generally positive experience for many, supported by 219 positive remarks against 68 negative ones from 309 total opinions.
Looking closer, the Ambience (7.8) stands out as a strong point, closely followed by the Food (7.3). However, Service (6.8) and Value (6.3) hover in the average range, suggesting areas where experiences can be more inconsistent.
What people like
- Authentic pizza taste
- Good atmosphere
- Happy hour deals
What people don't like
- Inconsistent service
- Value perception issues
- Specific food concerns
Escape From New York Pizza offers a straightforward pizza experience that often satisfies, particularly if you appreciate a classic slice and a lively setting. While not without its minor flaws, it generally delivers on its core promise.
With a recommendation score of 7.4, it’s worth considering if you’re in the mood for a casual pizza outing. Just be mindful that some aspects, like service consistency and perceived value, can vary.
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Verdict: Our expert take on Escape From New York Pizza
Food (7.3 out of 10)
mentioned by 95% of the guests
When it comes to the food, this spot generally hits the mark! With a solid score of 7.3 and customer satisfaction at 71.3%, its clear many enjoy the authentic NYC pizza flavor and crispy bottom. Folks rave about the gluten-free crust and even the caramelized bacon, based on 112 positive opinions.
However, not every bite is perfect. Some found the pizza greasy or noted issues with the sauce base and a dry base. A few mentioned flour on the underside' and the lack of slices after 7pm, contributing to the 32 negative opinions.
Food
157
Reviews
71%
Satisfaction
32
negative
13
neutral
112
positive
Rating distribution
What people like
- Authentic NYC flavor
- Excellent gluten-free crust
- Crispy, flavorful dough
What people don't like
- Pizza can be greasy
- Inconsistent sauce/base
- No slices after 7pm
Often praised
- pizzaI have loved this pizza for almost 30 years. I go out of my way to take specific routes just to have an excuse to get this pizza.
- foodThe food, service, and atmosphere were all rated a perfect 5
- New York style pizzaMy experience at this restaurant was fantastic! I had the Amazing New York style pizza, and the servings were huge, especially the XL super combo. The salad was also great.
- cookiesI had LIFE CHANGING cookies here
- pepperoni pizzahappy hour is good, but only for cheese or pepperoni pizza
- pizza placeGreat small pizza place, very authentic
- pizzaspizzas here are a godsend for my taste
- potato pizzaThe potato pizza was amazing
- slicesI've been eating here for about a year now and it's a great place to grab a few slices. However, the new girl at the counter is terrible.
- Escape From New York pizzaIt tasted exactly the way I remembered it.
Frequently criticized
- pizzaI chose this spot because the reviews were decent, but I would never recommend it as a great place to grab pizza by the slice. In my opinion, the quality of this "NY style" pizza is bottom of the barrel; I'd rather buy a frozen pizza than buy from here again. I purchased 2 slices of cheese, and both were slightly burnt on the bottom.
- slicesslices was reheated, but still was cold in the center
- foodthe food was subpar
- sauceeach slice lacked sauce
- baseDry, sad base.
- blue cheesewas given blue cheese instead. YUCK!
- cheeseThe cheese? Not even a blend. Borders on flavorless and congealed super quick
- cheese slicesIn my opinion, the quality of this "NY style" pizza is bottom of the barrel; I'd rather buy a frozen pizza than buy from here again. I purchased 2 slices of cheese, and both were slightly burnt on the bottom. Each slice also lacked sauce or grease.
- crustwhere the pizza base ends on any pizza it sort of gives way to a fluffier, different-tasting crust… this pizza does not do that.
- doughDough is tragic. Nothing distinctively NY about it — it’s not thin crust or foldable.
If you're craving that authentic New York pizza experience, especially with good gluten-free options, this place is definitely worth a try. Just be mindful that some find it a bit greasy, and plan your visit if you want slices after 7 PM.
Service (6.8 out of 10)
mentioned by 70% of the guests
When it comes to service, this spot generally hits the mark with a good score of 6.8. Many customers rave about the friendly service and great staff, often highlighting how helpful and accommodating they are. With 51 positive remarks out of 74 total, folks appreciate the quick and efficient pickup orders and the overall pleasant interactions with the team.
However, the customer satisfaction is a bit more mixed at 68.9%, indicating some room for improvement. There are 21 negative experiences, with some guests encountering rude staff or issues with cashiers. Others mentioned frustrating waiting times and less-than-stellar customer service, suggesting inconsistency in the overall experience.
Service
74
Reviews
68%
Satisfaction
21
negative
2
neutral
51
positive
Rating distribution
What people like
- Friendly staff
- Great service
- Quick orders
What people don't like
- Rude staff
- Long waiting times
- Poor customer service
Often praised
- serviceservice, and atmosphere were all rated a perfect 5
- staffThe pizza was amazing, with incredibly flavorful dough and a standout selection of toppings compared to other establishments. The service was also excellent; our pizza arrived in less than 10 minutes, and the staff was very helpful.
- managerThey have a great manager.
- PIZZA MENThese were true PIZZA MEN.
- RollandTY! I ordered this past Monday via phone, as I needed to start the week off right, and Rolland helped me and was the best. Check them out for yourselves.
- ServiceService:5
- Wait timeWait time:No wait
- counter servicevery friendly counter service
- counter staffGreat counter staff
- folksgood pizzas & folks
Frequently criticized
- staffMy experience at this restaurant was incredibly frustrating. The staff was very rude. I was charged $18 for wings that were listed on the menu for $11.
- customer servicecustomer service from the bald short guy was not!
- waiting timeit took 50 min for me to FINALLY get my food
- American currencyHowever, the new girl at the counter is terrible. She does not know American currency and is super rude. Please teach her.
- bald short guycustomer service from the bald short guy was not!
- bearded employeeThe bearded employee was SUPER rude about it
- cashierThe cashier overheard the customer and didn't say anything
- closing timeonline it says open until 1:30 AM. On the door itself it says open until 1 AM
- doors were lockedI arrived at 12:25 AM and the doors were locked
- employeesLazy people employed here that don't want their job
Overall, the service here is a bit of a mixed bag. While many enjoy friendly and efficient interactions, be aware that some experiences can be less than ideal. If youre looking for a quick bite with generally good service, its worth a shot, but don't be surprised if you encounter an off day.
Ambience (7.8 out of 10)
mentioned by 47% of the guests
Alright, lets talk vibes! The ambience here is generally a hit, scoring a solid 7.8 and boasting a fantastic 84.4% customer satisfaction. With 38 positive remarks out of 45 total, guests frequently rave about the great atmosphere, convenient location, and the bonus of late hours.
Many also appreciate the clean environment and ample seating options. However, its not all perfect. A few of the 45 comments pointed out some areas for improvement.
There were concerns about customers comfort, specifically regarding non-service dogs and dog barking. The bathroom also received a few less-than-stellar mentions for being dim and uninviting.
Ambience
45
Reviews
84%
Satisfaction
4
negative
3
neutral
38
positive
Rating distribution
What people like
- Great atmosphere
- Convenient, late hours
- Ample, clean seating
What people don't like
- Customer comfort issues
- Unpleasant bathroom
Often praised
- atmosphereThe pizza slice was large, suggesting two slices might be suitable for a hungry individual. The presence of TVs for entertainment contributed to a very good atmosphere.
- locationBut the location of his place is really good
- seatingWhile it's not fancy, it hit the spot on a cold rainy day. The restaurant has TVs and a decent amount of seating.
- AtmosphereAtmosphere:5
- TVsTvs for entertainment
- accessibilitythat’s accessibility 👌
- bathroomalso a bathroom! (which was greatly appreciated)
- cleaneverything looked clean! :)
- convenient locationMy experience at this restaurant was fantastic! I enjoyed a great gluten-free pizza in a convenient location that is open until late. The service was friendly and unpretentious, and I was impressed that the gluten-free crust was as good as the regular crust.
- decorGreat decor
Frequently criticized
- bathroomBathroom is dim, mirrorless, and smells weird
- customers comfortI don’t see why he was so rude. They may have been more busy if they cared about their customers comfort.
- dog barkingthe dog kept barking at me
- non-service dogsmanagement shouldn't allow non-service dogs inside the establishment
If youre after a spot with a good vibe, convenient location, and late hours, this place generally hits the mark. While there are minor comfort concerns and the bathroom could use a refresh, its a solid choice for a casual outing.
Value (6.3 out of 10)
mentioned by 34% of the guests
When it comes to value, it seems like theres a bit of a mixed bag, with a score of 6.3 indicating an average performance and customer satisfaction sitting at 54.5%, which is a mixed result. Many folks appreciate the pricing, especially during happy hour, with positive comments often mentioning happy hour deals, cheap pints, and affordable prices. Out of 33 total remarks, 18 lean towards the positive side, highlighting some great deals to be found.
However, not everyone is thrilled with the cost, as 11 remarks point to concerns. Some feel the price is overpriced or steep, with a few noting discrepancies in menu price or finding individual slices' to be too expensive. It appears that while some deals are fantastic, the regular pricing might leave a few customers wanting more bang for their buck.
Value
33
Reviews
54%
Satisfaction
11
negative
4
neutral
18
positive
Rating distribution
What people like
- Great happy hour deals
- Affordable slice prices
- Discount for pickup
What people don't like
- Overpriced regular slices
- Steep menu prices
- Price discrepancies
Often praised
- happy hourWould recommend their happy hour from 4-6, way better prices
- priceWe ordered the "Buffalo Chicken" pizza, and honestly, it had almost no flavor, and the ingredients didn't seem to be of high quality. The price is cheap. However, I would not return.
- pricesThe prices were affordable
- $3 for a huge sliceWe came here and were very impressed! The pizza was delicious, and we were amazed by the value at $3 for a huge slice. I will definitely be coming back next time I'm here.
- $3 pepperoni sliceHappy Hour for $3 pepperoni slice.
- Price per personPrice per person:$1–10
- beer and pepperoni slicesI personally love the pesto and cheese combination, but my husband raved that the pepperoni was the best he'd had in a long time. The prices were affordable, especially the beer and pepperoni slices that were on happy hour. The food was a perfect 5, and the service and atmosphere were equally impressive at a 5.
- cheap pintsCheap pints
- discount for picking upThe potato pizza was particularly amazing. Additionally, they offered me a discount for picking up my order, which was a nice touch.
- happy hour dealsThe counter staff were great, and the pizza was always on point. I also enjoyed the cheap pints and the amazing happy hour deals.
Frequently criticized
- pricethe price is nothing like a NYC pie - pretty darn expensive
- advertised priceman wouldn’t honor the price
- menuthe menu was not very clear
- menu pricemenu price for the wings said one price 11.50 and when he ran them they were $18
- overpricedthe restaurant was a little overpriced
- pricesThe prices are steep
- ranchthe ranch is expensive
- sliceAt +$5 a slice better off buying from a big chain
- slice priceAll else is $7 a slice
- worth per slicenot $7 worth per slice
If youre looking for a great deal, definitely aim for happy hour – thats where this place truly shines and offers fantastic value. Otherwise, be prepared that regular prices might feel a bit steep for some items, so choose wisely to get the most out of your visit.
How are the prices at Escape From New York Pizza?
On average, you’ll spend around 16 per person – based on 83 guests. That places this Pizzeria comfortably in the $11–$20 category, which is mid-range, perhaps a touch above, for its type. Interestingly, the prices aren’t all clustered around that average.
We see a good mix, with many diners (28 of them!) finding options in the $1–$10 range, while the largest group (40 guests) falls into the $11–$20 bracket. There are even a few who opt for a more premium experience, spending up to $51–$60.
Here’s a quick look at what guests spend per person, based on the latest 83 reviews.
How this Pizzeria’s value for money compares to similar spots in San Francisco.
Overall, we think the pricing here feels quite fair for a Pizzeria in San Francisco. It offers a good balance, catering to both budget-conscious diners and those looking to spend a bit more for a special meal.
Customer Reviews: what people think about Escape From New York Pizza
Price per Person
- $1–$10
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
9
Great Pizza and More!
My experience at this restaurant was fantastic! The pizza was great, and I was pleased to find that both locations are awesome. This particular spot offers significantly more sitting room and tables than the one on Haight St. , and it even has a bathroom, which was greatly appreciated!
Thanks again for being open late. I appreciate you guys and I recommend their pesto pizza to anyone and everybody! : ]
- pizza9
- sitting room and tables8
- bathroom9
Price per Person
- $1–$10
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
9
Best NYC Pizza Experience!
My experience at this restaurant was fantastic! I had the best NYC pizza and a truly authentic NYC pizzeria experience, even this side of the Mississippi. The pizza had the perfect amount of sauce and cheese.
I will definitely come here again!
- NYC pizza10
- sauce and cheese9
- pizzeria experience9
Visit Type
- Quick Meal
Service Type
- Dine-in
7
Great Pizza, Lacking Service
My experience at this restaurant was a mixed bag. While the pizza was very good, the service left much to be desired. The staff seemed stressed and uninviting, failing to offer even a simple greeting.
However, the atmosphere was pleasant, and the food quality was excellent.
- pizza9
- atmosphere10
- food10
- service2
- staff2
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Authentic NY Slice Near Union Square
My experience at this restaurant was fantastic! I consider myself a student of pizza YouTube, and upon tasting the classic cheese 10-inch personal pizza, I can confirm it's a true New York slice. This is the place to go for authenticity.
They focus on good old-fashioned NY slice, not fancy toppings or vegan options. The tomatoes are fresh and have that perfect acidity, and while the crust isn't crispy, it's thin and delivers. The cheese blend, possibly mozzarella and cheddar, was amazinggg with a great pull.
The restaurant's decor also tells the story of pizza, making it a definitely worth a try experience if you're nearby Union Square.
- classic cheese pizza9
- authenticity10
- fresh tomatoes8
Price per Person
- $41–$50
Meal Type
- Dinner
Noise Level
- Quiet
3
Cozzy atmosphere, terrible service
The place is cozzy, but the customer service was horrible. We were telling the guy our order and he constantly rolled his eyes and left us talking alone.
- atmosphere7
- customer service2
What Escape From New York Pizza offers
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Alcohol
- Happy hour drinks
- Wine
- Beer
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Catering
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Parking
- Usually somewhat difficult to find a space
Atmosphere
- Casual
FAQs
What service options and accessibility features does Escape From New York Pizza offer?
At Escape From New York Pizza, you can enjoy flexible service with outdoor seating, dine-in, takeout, and delivery available. The pizzeria is also fully accessible, featuring a wheelchair-accessible entrance, seating, and restroom for your convenience.
What kind of atmosphere and menu items can you expect at Escape From New York Pizza?
You’ll find a casual atmosphere at Escape From New York Pizza, perfect for a relaxed meal. The menu includes a variety of offerings like alcohol, happy hour drinks, wine, and beer. They also provide excellent vegetarian options and are a great spot for a quick bite.
What is the overall customer sentiment for Escape From New York Pizza?
Escape From New York Pizza has an overall score of 7.1, with 70.9% customer satisfaction. Ambience (7.8) and Food (7.3) are generally well-regarded, while Service (6.8) and Value (6.3) are considered average.
What do customers appreciate most about Escape From New York Pizza?
Many customers enjoy the authentic taste of the pizza, the overall atmosphere, and the convenience of the location. The happy hour deals are also frequently mentioned as a positive.
Are there any common complaints about Escape From New York Pizza?
Some customers have reported inconsistent service experiences, issues with value perception, and occasional specific food concerns such as burnt or cold slices.