oChef » El Super Burrito – San Francisco » El Super Burrito – San Francisco – Reviews

El Super Burrito - Reviews

1200 Polk St, 94109 San Francisco
All reviews at a glance
382

Reviews

56%

Satisfaction

134

negative

34

neutral

214

positive

What people say about El Super Burrito

Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Breakfast
Noise Level
  • Loud
A T.
Review date: 10/25/2025
4
Breakfast Burrito Disappointment
My experience with the breakfast burrito was disappointing. For almost $20, I was expecting a complete meal, but it was missing the potatoes. I kept biting into it, trying to find them. I'd recommend asking if they have potatoes before ordering the breakfast burrito. On a positive note, the beans were very tasty, and the spicy salsa was flavorful, which earned it an extra star.
  • beans5
  • spicy salsa4
  • breakfast burrito2
  • potatoes1
  • Price per person3
Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Short (6–15 min.)
Noise Level
  • Quiet
Jayson E.
Review date: 10/06/2025
2
Language Barrier and Billing Issues
My experience at this restaurant was challenging due to a significant language barrier; the staff did not seem to comprehend English, so speaking Spanish is highly recommended. I was charged for extra lemons or limes that I never received, which suggests paying close attention to your bill. When I asked a simple question, I received a dismissive 'yeah yeah, ' but my order was ultimately incorrect. Based on these issues, I wouldn't suggest eating there.
  • English comprehension2
  • charged for extra lemons1
  • order incorrect2
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Brad D.
Review date: 09/05/2025
4
Incredibly Mid Food Experience
My experience at the restaurant was incredibly mid. The food was not great, not terrible, and nothing else was really notable. Overall, a 3/5 sounds about right for this experience.
  • food5
Visit Type
  • Regular Visit
Group Size
  • Solo
Service Type
  • Dine-in
Meal Type
  • Lunch
Wait Time
  • Short (6–15 min.)
Wayne R.
Review date: 08/06/2025
9
Consistently Delicious Fish Tacos
My experience at El Super Burrito on Polk St, SF, has been uniformly delicious on multiple visits. I consistently order the fish tacos. The service is both fast and professional. They offer a 5% discount for cash payments. I suggested they also sell fresh Tamarindo, and I hope they consider it. This is a popular, budget-friendly spot that I highly recommend.
  • fish tacos10
  • service9
  • cash payments7
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Dinner
Adamo S.
Review date: 08/06/2025
3
Average Burrito, Messy Place
My experience at this restaurant was just okay. The burrito was average, and for an $18 burrito, I feel I could have found better elsewhere. The chips were also just 'meh'. Additionally, the place itself was kind of a mess, which detracted from the overall experience.
  • burrito5
  • chips5
  • place3
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Gabriela L.
Review date: 07/09/2025
10
Awesome Burrito and Friendly Service!
My experience at the restaurant was fantastic! I had an awesome jumbo burrito and received super friendly service. The green salsa was fire. Honestly, I think some of the folks complaining about the staff might just not be the nicest people themselves. I ordered in Spanish out of respect, and everyone was lovely. I would 1000% come back again!
  • jumbo burrito10
  • green salsa10
  • staff9
Price per Person
  • $1–$10
Visit Type
  • Quick Meal
Service Type
  • Takeout
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
Anna S.
Review date: 06/21/2025
9
Excellent Burrito and Friendly Service
My experience at this restaurant was very positive. I ordered a burrito with fish and was thoroughly impressed by the amount and quality of the fish. The food was prepared quickly, and the staff were very, very friendly. I would highly recommend it, especially for those grabbing a meal on the go.
  • fish9
  • food preparation9
  • staff10
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Eleanor
Review date: 06/13/2025
1
Filthy and Unfriendly Experience
I looked it up on Google, and it looked nice on the website. However, when I got there, it was very dirty inside, including the glass. The service felt unhappy; she wasn’t friendly at all. I walked out. Take my hard-earned money somewhere a bit more pleasant. Bad service / not clean.
  • cleanliness1
  • service1
  • bad service1
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Bo N.
Review date: 05/05/2025
2
Scary Experience, Bland Food, Poor Hygiene
Our experience at this restaurant was very, almost scary. We were drawn in by the theme and decided to try it. We ordered 8 different meals to get a broad sense of their offerings. Unfortunately, only two of the meals were rated as okay: the Super burrito with chicken and the quesadillas. The rest were described as soft, wet, and tasteless compared to other restaurants. The worst aspects were the dogs and the cleaning, which made for a minus 1 experience. If you don't care about cleanliness, then go, as we found ourselves visiting the bathroom a lot.
  • Super burrito with chicken6
  • quesadillas6
  • meals2
  • dogs1
  • cleaning1
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Group Type
  • Solo Dinner
Group Size
  • Solo
Service Type
  • Takeout
Meal Type
  • Dinner
Jeff M.
Review date: 04/26/2025
1
Cold, Flavorless Burrito - Never Again
I live just one block away and decided to walk over and order a fresh burrito. Unfortunately, by the time I walked it back home, it was ice cold when I unwrapped it. I attempted to salvage it in the microwave, but to no avail. The burrito had no flavor and contained hardly any chicken. The customer service from the girl who took my order was non-existent, and the cook clearly doesn't care. For $14, this experience has added another Mexican food restaurant in San Francisco to my list of places to never visit again.
  • burrito1
  • flavor1
  • chicken2

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