oChef » Dumpling Story – San Francisco » Dumpling Story – San Francisco – Reviews

Dumpling Story - Reviews

694 Valencia St, 94110 San Francisco
All reviews at a glance
321

Reviews

78.8%

Satisfaction

50

negative

18

neutral

253

positive

What people say about Dumpling Story

Price per Person
  • $21–$30
Visit Type
  • Food Exploration
Group Type
  • Large Group
Group Size
  • Large Group
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Short (6–15 min.)
Allyson S.
Review date: 10/19/2025
10
Phenomenal Food and Service!
My experience at this restaurant was phenomenal! The food had bold flavors, and we experienced barely any wait time, even with a party of 6. They were incredibly fast with accommodating and seating us, even on a Saturday night. Our food orders were also super quick, and the atmosphere was great too! I highly recommend this place.
  • food10
  • wait time9
  • accommodating and seating10
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
Benjamin T.
Review date: 10/16/2025
9
Hidden Gem for Dumplings!
My experience at Dumpling Story was fantastic! This place is a true hidden gem on Valencia Street. I was incredibly impressed with their amazing soup dumplings and the great spicy wonton dish. While the noodles were just okay and a little soggy, I highly recommend their dumplings. Parking can be a bit challenging in front of the store, but there was no wait on a Saturday at 6 pm. The vibes were good and the drinks were also good. I highly recommend trying them out! Overall, I highly recommend this place for everyone!
  • soup dumplings10
  • spicy wonton dish9
  • noodles5
  • parking3
Price per Person
  • $21–$30
Visit Type
  • Casual Outing
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Dinner
Noise Level
  • Moderate
Juliana S.
Review date: 09/20/2025
2
Food Great, Service Terrible
My experience at this restaurant was a mix of delicious food and incredibly poor service. While the food was great, our experience was significantly marred by our main server, Sarah R. She was rough and not patient with our order. When we thought an item was missing, she became extremely defensive and impolite, insisting our order was complete and even referencing the menu to prove it. Despite our polite inquiry, her approach was rude. When I asked if we could exchange dumplings we hadn't even opened, she refused, which was fair, but her demeanor throughout was unpleasant. Later, she disruptively asked if we wanted to order more, and upon our refusal, immediately presented the bill. She then rushed us to pay, which felt like we were being pushed out. I had to explicitly ask her to wait so I could check the bill. This kind of inhumane and rude service should not be tolerated, especially at a place with such delicious food. I hope this feedback leads to constructive training for the server, as customer service is crucial for retention. Unfortunately, due to this bad experience, we will never return.
  • food9
  • dumplings5
  • main waiter1
  • service1
  • order2
Price per Person
  • $21–$30
Visit Type
  • Food Exploration
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
Slurmy G.
Review date: 09/15/2025
8
Good Food, Service, but Music Misses Mark
My experience at this restaurant was largely positive. We received our food rather quickly, and the servers were cordial and polite. The environment is comfortable and well-decorated, though the music choices were ill-fitting; pop songs didn't serve the atmosphere well. It's a bit on the expensive side, but considering it's a novel type of restaurant, the food is high quality, and it's located in San Francisco, I believe it earns the price.
  • food9
  • servers10
  • environment8
  • music choices3
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Ronak C.
Review date: 08/15/2025
10
Amazing Food & Drinks, Excellent Service!
My experience at this restaurant was fantastic! The food was amazing, with the soup dumplings and green onion pancakes being particularly delicious. The drinks were also a highlight – fresh, unique, and fairly priced. Our bartender, Sarah, was the best; she showed us all the work that went into the drinks and absolutely made our evening. Overall, I highly recommend this place!
  • soup dumplings10
  • green onion pancakes10
  • drinks9
Visit Type
  • Special Occasion
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Meal Type
  • Dinner
Owen B.
Review date: 08/13/2025
10
Amazing Food, Service, and Cocktails!
My experience at the restaurant was fantastic! I had amazing food and the service was excellent. I highly recommend sitting at the bar and trying one of their cocktails. A special thank you to Sarah for making our night out so special! 🙏
  • amazing food10
  • service10
  • cocktails9
Price per Person
  • $21–$30
Visit Type
  • Food Exploration
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
Jessica T.
Review date: 07/10/2025
9
Authentic Dumplings & Comforting Noodles
Dumpling Story has rapidly become a favorite go-to spot in San Francisco for authentic, comforting Chinese food. My visits have been consistently delicious! The steamed and pan-fried pork dumplings are absolute must-tries – juicy, soupy, flavorful, and perfectly seasoned. The dumpling skins are just the right thickness, offering a burst of rich, savory goodness with every bite. I loved them so much I returned specifically to order them again! On my second visit, the beef noodle soup was another winner. The broth is rich and heartwarming, not too spicy, making it comforting and easy to enjoy. Portions are generous, and I personally found it even more satisfying with a spoonful of Lao Gan Ma chili oil for a nice kick and deepened flavor. The place is clean, cozy, with fast and friendly service. Prices are reasonable for the portion size and quality. Whether you're craving classic Chinese dumplings or a big bowl of comforting noodles, Dumpling Story delivers on taste, warmth, and satisfaction. Highly recommend!
  • steamed and pan-fried pork dumplings10
  • dumpling skins9
  • beef noodle soup9
Price per Person
  • $51–$60
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Lunch
Wait Time
  • Immediate (0–5 min.)
Anderson A. (. S.
Review date: 06/29/2025
9
Delicious Dumplings and Great Service
My experience at Dumpling Story was fantastic! They consistently deliver great service and delicious food. The soup dumplings were amazing—perfectly juicy and flavorful. While the dry-fried buns were just okay, the small appetizers were packed with flavor and felt really refreshing. The seating was also quite comfortable, which added to the overall pleasant dining experience.
  • service10
  • food10
  • soup dumplings10
Price per Person
  • $41–$50
Visit Type
  • Food Exploration
Group Type
  • Large Group
Group Size
  • Large Group
Service Type
  • Dine-in
Meal Type
  • Lunch
Wait Time
  • Immediate (0–5 min.)
Michal C.
Review date: 06/16/2025
9
Amazing Dumplings and Tasty Vegetables!
My experience at this restaurant was fantastic! I tried all the dumplings, and they were amazing, especially the stir-fried ones. I also enjoyed all the vegetables on the menu, which were very tasty. The fun experience and highly recommended nature of this place make it a must-visit.
  • dumplings10
  • stir-fried dumplings9
  • vegetables8
Price per Person
  • $91–$100
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
Wen
Review date: 05/07/2025
1
Bugs and Stomach Issues - Avoid!
My experience at this restaurant was extremely negative. I found bugs in the beef noodle soup, and there were many fruit flies flying around the restaurant while we were eating. Shortly after the meal, I experienced stomach pain and diarrhea. Unfortunately, I will not be returning. It was a really bad experience.
  • bugs in beef noodle soup1
  • fruit flies1
  • stomach pain and diarrhea1

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