oChef » Doppio Zero – San Francisco » Doppio Zero – San Francisco – Reviews
Doppio Zero - Reviews
395 Hayes St, 94102 San Francisco
All reviews at a glance
648
Reviews
74.1%
Satisfaction
128
negative
40
neutral
480
positive
What people say about Doppio Zero
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Visit Type
Service Type
Meal Type
Group Type
Group Size
Wait Time
Price per Person
Noise Level
Visit Type
- Special Occasion
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
10
Amazing Birthday Surprise!
My experience at Doppio Zero was exceptional. I called ahead to let them know it was my wife's birthday and that she loves their Margherita pizza 🍕. When I arrived, the staff immediately wished her a happy birthday and offered the meal on the house.
It was a wonderful gesture that made the celebration even more special. I highly recommend Doppio Zero for their outstanding service and delicious food.
- Margherita pizza10
- birthday surprise10
- Service10
Visit Type
- Delivery
Service Type
- Takeout
Wait Time
- Immediate (0–5 min.)
9
Excellent Service and Timely Pickup
My experience at the restaurant was great. The big order was ready to pick up on time. The staff was very helpful and helped me carry the pizzas to my car.
- big order8
- ready to pick up on time9
- staff9
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
2
Disappointing Pizza and Service
We walked in without a reservation, and the host asked if we could finish within an hour, which we agreed to. The food arrived in less than 10 minutes. We ordered pasta and a Margherita pizza.
The pasta was fine, but the pizza was terrible. When I mentioned it, the manager tried to explain that it was “just how it’s made, ” though only somewhat professionally. I also needed new silverware since mine had leftovers on it, but no one came by even once to check on us.
The manager eventually took the pizza off the bill, which I hadn’t asked for, and when I didn’t leave a tip, his facial expression said everything about the kind of “professionalism” this place has.
- pasta5
- pizza off the bill5
- Margherita pizza1
- manager explanation3
- silverware2
Price per Person
- $41–$50
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
5
Excellent Food, Terrible Service
My experience at this restaurant was a tale of two halves. The food was truly excellent, a definite highlight. However, the service was absolutely terrible.
It was one of the few times I've left without tipping because there was simply no service to tip for. From the moment we were seated, the waitress's tone was off, and her attitude was unpleasant when taking our order. We ended up being served by multiple different servers, and had to flag down random people for assistance.
Our request for water, made initially, took 40 minutes and three separate requests to random servers before it was finally brought to us at the very end. This level of service is unacceptable. To get the check, we again had to flag someone down, and after another 15 minutes, we had to go to the host stand to pay.
It felt like we could have honestly just left without paying, as the staff seemed indifferent. Even paying at the host stand was a struggle. While the food was excellent, I cannot recommend dining in.
I suggest ordering food out instead. It's disappointing this was recommended by friends, and we will certainly not be extending the same recommendation.
- food10
- order food out8
- service1
- waitress tone2
- unpleasant attitude1
Price per Person
- $41–$50
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
7
Inconsistent Service, Delicious Food
My friends recommended this restaurant, and we decided to try it when we stumbled upon it while walking. We were seated outside, and initially, it was quiet with only a couple of other parties. The waitress was quick to greet us, asking about our drink preference almost immediately.
While we initially appreciated the casual approach, it soon became clear that the service was disjointed. Plates and glasses were brought by a busser, water was poured by one server, wine by another, and food by a food runner. A bug landed in my partner's glass, and although we requested a new one and more water, we only received the glass, not the water.
We noticed other tables on the patio receiving water, but we did not. After the food was delivered, there was a 15-minute period of no attention. I eventually had to flag down a different server for a box, water, and the check.
He brought the box and water but still no check, even after I asked again. After another five minutes, I went inside to pay with a random server. The lack of consistent attention left us feeling quite neglected for extended periods.
Despite the service issues, the food itself was excellent, earning a perfect score.
- food10
- waitress6
- service2
- 15-minute period1
- check2
Price per Person
- $31–$40
Visit Type
- Regular Visit
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Moderate
9
Consistently Delicious Food and Friendly Service
My experience at this restaurant has been consistently positive over many visits. The food is always delicious, the service is friendly and efficient, and the atmosphere is relaxed and family-oriented. It truly has a great neighborhood feel!
- food10
- service9
- atmosphere9
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Dinner
9
Simple Lasagne, Better Than Home!
My experience at the restaurant was fantastic! Tonight, I enjoyed a simple lasagne and salad, which was better than home with less work. The service and atmosphere were both rated a perfect 5, while the food received a strong 4.
It's always great at everything they do.
- lasagne8
- salad8
- service10
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Moderate
5
Serviceable Pizza, Lacking Flavor
My experience at this restaurant was perfectly serviceable, embodying a typical 3-star rating. While I live nearby, Gioia down the street is fantastic, so I hadn't visited before. For October, they offered their Margherita Pizza at a happy hour price all day on Mondays.
I ordered the Margherita and the shrimp/calimari combo, along with sparkling water. The food was perfectly fine, especially considering the happy hour price. However, I found the pizza dough very bland with almost too much charring for the sauce and toppings.
The basil was minimal, and the cheese level was low. I ended up giving my leftover crust to a homeless person. The breading on the calimari lacked flavor, and using their pizza sauce as a dipper didn't quite work.
The restaurant was nearly empty, with only about three parties present, and the service was incredibly lacklustre. The $8 bottle of sparkling water felt amusingly expensive compared to the $10 food items. If sitting outside, note that tables for one or two are on the busy street, unlike the quieter Hayes side.
I would consider getting takeout pizza during happy hour again, but otherwise, I see no real reason to return. My standards might be high, having recently eaten in Italy, but overall, it was just okay.
- Margherita Pizza5
- sauce and toppings5
- outside tables5
- pizza dough3
- basil2
- cheese level3
Visit Type
- Casual Outing
Service Type
- Dine-in
10
Delicious Pizza and Excellent Service!
My experience at the restaurant was fantastic! The food was delicious, especially the pizza, which was amazing—fresh, flavorful, and beautifully made. 🍕🥂 Our waitress was incredibly helpful in guiding us to choose the perfect pizza.
The atmosphere was cozy, and the staff were friendly. I’ll definitely be back!
- food10
- pizza10
- service10
Price per Person
- $51–$60
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
9
A Delicious Surprise!
My experience at this restaurant was a great surprise! We ended up dining here because all other places we tried had their kitchens closed for the night. I highly recommend their limoncello spritzer – it was "to die for.
" The grilled octopus and fried calamari and shrimp were also excellent. We will definitely be back as soon as possible.
- limoncello spritzer10
- grilled octopus9
- fried calamari and shrimp9
- kitchens closed4
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