Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
oChef » Domino’s – San Francisco
Domino's - San Francisco
Photo from Domino’s
Domino's at a glance
San Francisco Bayview District
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 27 of the guests
#2373 out of 2403 places to eat in San Francisco
#112 Pizzeria out of 115 in San Francisco
Poor
4 out of 10
Food
Service
Ambience
Value
209
Reviews
31.6%
Satisfaction
Often praised
- Pizza quality
- Good value
- Fast delivery
Frequently criticized
- Unsanitary conditions
- Hidden fees
- Long waits
The pizzeria Domino’s in San Francisco’s Bayview District offers you a convenient way to enjoy your favorite pies. Whether you are looking for a quick meal at home or need a reliable spot for a group order, this location has you covered.
You can easily pick up your order or have it delivered right to your door. With various service options, including no-contact delivery, you will find a hassle-free experience tailored to your needs.
Overview: Introducting Domino's
Domino’s offers a rather mixed experience, where the convenience of fast delivery and the consistent quality of their core product, the pizza, often stand out. Many customers appreciate the availability of coupons online, making it a budget-friendly option for a quick meal.
However, the overall atmosphere and certain aspects of cleanliness have been noted as areas needing attention. Some patrons have also encountered inconsistencies with service, which can detract from an otherwise straightforward ordering process.
Poor
4
out of 10
209
Reviews
31.6%
Satisfaction
133
negative
10
neutral
66
positive
The restaurant holds an overall score of 4 out of 10, placing it in the average category. This is somewhat contrasted by a lower customer satisfaction rate of 31.6%, indicating that while the general offering is acceptable, individual experiences can vary significantly, leading to a notable divergence in sentiment.
Delving into specifics, Food leads the way with a strong (5) score, reflecting positive feedback from 66 remarks. Value also performs well (4.2), often praised for its deals.
However, Service (3.5) and Ambience (3) present challenges, with 133 negative remarks across all topics highlighting areas where improvements are clearly needed.
What people like
- Consistent pizza quality
- Good value and deals
- Efficient delivery service
What people don't like
- Unsanitary conditions observed
- Unexpected additional fees
- Inconsistent service and wait times
If you’re seeking a quick, convenient meal and prioritize a reliable pizza, Domino’s can be a practical choice, especially when taking advantage of their online promotions. It’s best suited for takeout or delivery, as the dine-in experience may not meet expectations.
With a recommendation score of 4.5, it suggests a cautious endorsement. While the food often satisfies, be prepared for potential inconsistencies in service and be mindful of possible additional charges.
It’s a functional option, but perhaps not one for a special occasion.
Similar Restaurants in San Francisco
- Pizzeria
9.3
out of 10
out of 10
34
100%
- $$
- Cow Hollow
- Food
- Service
- Ambience
- Pizzeria
9.1
out of 10
out of 10
186
96.2%
- $$
- Mission District
- Food
- Service
- Ambience
- Pizzeria
8.9
out of 10
out of 10
498
95.6%
- $$
- Russian Hill
- Food
- Service
- Ambience
- Pizzeria
8.8
out of 10
out of 10
263
88.6%
- $$
- Polk Gulch
- Food
- Service
- Ambience
- Pizzeria
8.5
out of 10
out of 10
549
88.3%
- $$
- Transbay
- Food
- Service
- Ambience
- Pizzeria
8.4
out of 10
out of 10
164
84.8%
- $$
- Silver Terrace
- Food
- Service
- Ambience
Verdict: Our expert take on Domino's
Food (5 out of 10)
mentioned by 69% of the guests
When it comes to the food, this spot offers a bit of a mixed bag, with a score of 5 (average) and customer satisfaction at 42% (mixed). Many patrons rave about the delicious and consistent pizza, especially the handmade pan pizza butter and hot cheesy pizza, often praising the thin crust pepperoni and the option to choose ingredients. Based on 29 positive remarks out of 69 total, the food can be quite satisfying.
However, there are notable concerns, with 33 negative remarks. Some found the Italian sandwich disappointing, while others criticized the thick crust for not being crispy. Issues like overcooked food, poor quality control, and even unsanitary conditions during food preparation were mentioned, suggesting inconsistencies in execution and hygiene.
Food
69
Reviews
42%
Satisfaction
33
negative
7
neutral
29
positive
Rating distribution
What people like
- Consistent pizza
- Good pizza taste
- Ingredient choice
What people don't like
- Poor quality control
- Inconsistent preparation
- Hygiene concerns
Often praised
- pizzaThese guys are serious about their pizza!
- foodDO NOT ORDER HERE. The food is fine, but the service is the main problem. I've placed several orders, and it typically takes about an hour to receive them, even though I don't live far from the store.
- Domino'sDomino's is tasty
- PizzaI'm giving three stars to this Domino's location because, while I genuinely LOVE Domino's Pizza (perhaps I'm one of the few), there are a few issues with this particular branch. I've noticed that when the tracker says an order is complete, it's often not ready yet, which is frustrating.
- dominoThe best domino in the world's universe is right here.
- handmade pan pizza butterI like the handmade pan pizza butter
- hot cheesy pizzaeat your hot cheesy pizza
- kneading techniqueNever misses a kneading technique that puts other locations throughout California to shame.
- leftover pizzathey do give the leftover pizza to homeless people which is a good deed
- loaded tater totsespecially like the loaded tater tots they melt in your mouth
Frequently criticized
- foodtasted like they were under a heat lamp for hours
- pizzareceived the pizza, I realized it didn’t match my expectations
- Italian sandwichThe sandwich was a nothing burger all bread and an almost invisible amount of meat.
- breadsticks doughMy experience at this Domino's was concerning due to the unsanitary conditions I witnessed. I observed staff preparing pizza dough and breadsticks directly on the counter. This is the same counter where cash is handled and customers lean, and it appeared to be a significant hygiene issue.
- buffalo wingsI order buffalo wings and I only got six
- cinnamon twiststhese ones were unusually small and tasted like they were under a heat lamp for hours
- complimentary chilly flakesdont give complimantry chilly flakes
- desired productdesired product, coca cola for example
- food preparationpreparing food without even washing hands. Touching food with same hands she was sprinkling cheese on sandwich
- free pizzawouldn’t get the free pizza
If you're craving a classic pizza, especially a thin crust, you might find a good meal here. However, be aware that quality can be inconsistent, and some menu items or preparation standards might disappoint.
Service (3.5 out of 10)
mentioned by 79% of the guests
When it comes to service, some customers have praised the super fast carryout and delivery, noting that orders are often on time and correct. There are even instances where a manager apology turned a negative experience around, showing a commitment to great service from some staff members, based on 29 positive comments. However, the overall picture for service is quite challenging, with a poor score of 3.5 and customer satisfaction at a low 26.1%.
A significant 81 negative comments highlight issues like rude service, excessive waiting time for food and on the phone, and frequently messed up orders. Many found the staff unprofessional, leading to frustrating experiences.
Service
111
Reviews
26%
Satisfaction
81
negative
1
neutral
29
positive
Rating distribution
What people like
- Fast service
- Manager resolves issues
- Orders often correct
What people don't like
- Rude, slow service
- Long wait times
- Messed up orders
Often praised
- serviceMy first time ordering from this place was a positive experience. The delivery was fast and the service was nice 👍. The pizza was still warm upon arrival, and I particularly enjoyed the handmade pan pizza butter.
- customer serviceHe truly knows how to satisfy a customer and makes you feel welcome. Shawn ensured my order was correct, and I give him an A+ for customer service.
- deliveryThe delivery is timely
- orderUnlike every other pizza place, I have never had any problems with my order at this location and it has always been on time. The food is excellent, and the service is consistently great.
- Great serviceGreat service in SF is hard to find!!!
- PJhe was super patient and polite while taking my order.
- apologizedHe profusely apologized for the lack of service
- carryoutthe carryout is fast
- crewThe crew here are really nice people
- curbsideCurbside is available
Frequently criticized
- customer serviceAfter reading other reviews, I see this is a common problem with this establishment. Overall, I give zero stars for customer service.
- deliveryLastly, despite living only 7 minutes and 1. 6 miles away, delivery is not an option. In summary, the pizza itself is good, but don't arrive when the tracker says it's ready, and be prepared to pay extra for everything.
- serviceThe service was not very friendly
- waiting timeAs a huge fan of Domino's and having ordered from many locations across the country, I can confidently say this is by far the worst Domino's I have ever visited. I experienced a waiting time of nearly an hour for my carside delivery. To my surprise, they hadn't even started my pizza until I went to the counter to inquire about the delay.
- staffthey were fully staff and it took so much time for my order
- orderit took over 2 hours and it was never delivered
- workerworker wouldn’t give me my receipt
- 40 minutes for replacementsaid it would be 40 minutes for a different one
- DeliveriesThe way they have the ovens set up, medium pizzas come out fully cooked. Deliveries take a long time, so most people pick up their own orders. They don't have paper plates or parmesan cheese, which is weird for a takeout pizza place.
- EnglishMost don’t speak English
Deciding on this spot for service is a bit of a gamble. While some customers enjoy quick and correct orders, the high number of complaints about rude staff and long waits means you might face disappointment. If you're willing to risk it, be prepared for potential service hiccups.
Ambience (3 out of 10)
mentioned by 12% of the guests
When it comes to the ambience, there's a silver lining for those driving, with 3 positive remarks out of 12 total comments highlighting the ample parking that feels safe enough during the day. However, the overall sentiment is quite low, with a score of just 3 and customer satisfaction at a mere 25%, both indicating a poor experience. Unfortunately, the atmosphere takes a significant hit from 9 negative observations.
Many found the dine in option non-existent or the space itself unwelcome, citing unsanitary conditions like food prep on dirty counters. The presence of mosquitoes and general cleanliness issues also frequently came up, suggesting a need for better inspections.
Ambience
12
Reviews
25%
Satisfaction
9
negative
0
neutral
3
positive
Rating distribution
What people like
- Ample parking available
What people don't like
- Unsanitary conditions
- Mosquitoes present
- No dine-in option
Often praised
- ample parkingthere was ample parking
- parking lotparking lot next to dominos for easy parking
- safe enoughseemed safe enough in the daylight
Frequently criticized
- cleanlinessThey also emit a strong underarm odor, and their clothes were dirty. The place was full of mosquitoes and very dirty, making it seem like it doesn't undergo inspections.
- atmospherefelt uneasy and very unwelcome
- counterI observed staff preparing pizza dough and breadsticks directly on the counter. This is the same counter where cash is handled and customers lean, and it appeared to be a significant hygiene issue. It was truly disgusting.
- dine inno dine in
- inspectionsseems that no pasa inspection
- mosquitoesthe place with mucho mosquito
- parking lotI'm not sure about the business itself, but I gave it 1 star because of the company their parking lot keeps. As we were pulling into a spot, some dude started yelling at us as if we were backing into his car spitefully.
- unsanitary conditionsconcerning due to the unsanitary conditions I witnessed
If you're just looking for a quick takeout and easy parking, you might find it tolerable. However, if cleanliness, a welcoming atmosphere, or dining in are important to you, this place will likely disappoint.
Value (4.2 out of 10)
mentioned by 22% of the guests
When it comes to value, theres a silver lining for your wallet, with some customers finding great deals and coupons online that make prices quite reasonable. Based on 5 positive remarks, some appreciate the restaurants willingness to offer refunding when issues arise. While the overall score for value sits at an average 4.2, these positive experiences suggest that smart shoppers can still find good opportunities.
However, the picture isn't entirely rosy, as a significant number of customers, 10 to be exact, have voiced concerns about hidden costs. Many feel hit with additional fees, junk fees, and confusing extra tax charges, leading to frustration over promo pricing not being honored. This contributes to a rather low customer satisfaction of just 29.4%, indicating a poor overall experience for many when it comes to perceived value.
Value
17
Reviews
29%
Satisfaction
10
negative
2
neutral
5
positive
Rating distribution
What people like
- Find coupons online
- Offers great deals
- Refunds are provided
What people don't like
- Unexpected additional fees
- Confusing extra taxes
- Inconsistent promo pricing
Often praised
- coupons onlinealways coupons online
- great dealsalways have great deals
- pricereasonably priced
- pricesMy experience at this restaurant was a mixed bag. On the one hand, the food was decent and served very fast at great prices. However, the service seemed consistently understaffed at the register.
- refundingproceeded with refunding me
Frequently criticized
- Tax 2charging a 6% "Tax 2"
- additional feecharge an additional fee for almost everything
- combined sales taxwhy do they charge a combined sales tax of 14.625%
- extra taxwhy the extra 6% tax
- junk feeshit my bill with junk fees
- medium pizzasmedium pizzas are not $7.99 when you buy two or more. They are $3 more
- moneyLOL This was disappointing - normally we love ordering from here after a long week. $60 down the drain. Horrible customer service.
- ownerowner is cheap
- promo pricingthey don't use the same promo pricing as is advertised
- selling the mediumselling the medium for $7
If youre a savvy shopper who loves hunting for coupons online and great deals, you might find some value here. However, be prepared for potential additional fees and confusing extra tax that could quickly add up, making the overall experience feel less than ideal. Its a mixed bag, so proceed with caution and keep an eye on your bill.
How are the prices at Domino's?
On average, you’ll spend around 27 per person – from 27 guests. That puts the restaurant in the $21–$30 category. For a Pizzeria, that’s mid-range, maybe slightly above.
Looking at what people actually spend, prices are quite spread out. While the average is 27, a good number of diners find options in the more budget-friendly $11–$20 range, but there are also some who opt for a more premium experience.
This chart shows what people usually spend per person, using the 27 most recent reviews.
Heres how this restaurants value for money stacks up against similar spots in San Francisco.
Considering it’s a Pizzeria in San Francisco, we think the pricing feels fair for a mid-range experience. It offers options for different budgets, which is always a plus.
Customer Reviews: what people think about Domino's
Visit Type
- Delivery
Service Type
- Takeout
Wait Time
- Long (31+ min.)
2
Poor Service, Okay Food
My experience at the restaurant was disappointing due to the service. The staff cooked and handled food without gloves, which is concerning. Furthermore, they completely ignored me when I entered the store to pick up my pizza.
I stood there for 20 minutes before anyone spoke to me. The food itself was decent, but the service significantly detracted from the overall experience.
- food5
- food handling2
- customer attention1
- waiting time1
Price per Person
- $61–$70
Visit Type
- Regular Visit
Service Type
- Delivery
Meal Type
- Dinner
9
Consistently Great Pizza, Always On Time
Unlike every other pizza place, I have never had any problems with my order at this location and it has always been on time. The food is excellent, and the service is consistently great. I've never had an issue with my orders being incorrect or late, which is a huge plus.
This has been a reliable spot for dinner.
- order10
- on time10
- food9
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Disappointing Food and Service
My experience at this restaurant was disappointing. The customer service was poor, and the quality of food has changed significantly. I'm unsure if there was a change in ownership, as I noticed new staff, but I won't be returning.
The food was essentially just pizza bread and cheese, and even with such a simple dish, they couldn't execute it well. I'm quite surprised by this decline.
- customer service2
- quality of food2
- pizza bread and cheese1
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Takeout
Meal Type
- Dinner
5
Domino's Pizza: Good Pizza, High Prices
I'm giving three stars to this Domino's location because, while I genuinely LOVE Domino's Pizza (perhaps I'm one of the few), there are a few issues with this particular branch. I've noticed that when the tracker says an order is complete, it's often not ready yet, which is frustrating. Additionally, they seem to charge an additional fee for almost everything – different sauces, different crusts, and even for a simple greeting when you walk in.
It feels a bit ridiculous. I recently ordered in Montana and paid significantly less than I typically do here, even considering the cost of living. It's time to get things in order.
Lastly, despite living only 7 minutes and 1. 6 miles away, delivery is not an option. In summary, the pizza itself is good, but don't arrive when the tracker says it's ready, and be prepared to pay extra for everything.
- Pizza8
- additional fee2
- delivery1
Visit Type
- Quick Meal
Service Type
- Dine-in
6
Good Pizza, Questionable Tax
My experience at this restaurant was positive regarding the food. The pizza was good. However, I was surprised and confused by the combined sales tax of 14.
625%. Given that San Francisco's tax is 8. 625%, I questioned why there was an additional 6% tax.
- pizza8
- combined sales tax3
- extra tax3
What Domino's offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Service Options
- Onsite services
- No-contact delivery
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
FAQs
What service options does Domino's offer in San Francisco?
Domino’s in San Francisco provides flexible service options for you. You can utilize their onsite services, opt for convenient no-contact delivery, or choose standard delivery to your location. Takeout is also available if you prefer to pick up your order quickly.
Does Domino's in San Francisco offer parking and accessibility features?
Yes, Domino’s in San Francisco ensures convenience for all guests. You will find free street parking and a free parking lot available. Additionally, the location is wheelchair accessible, featuring both a wheelchair accessible entrance and a wheelchair accessible parking lot for your ease.
What is the overall customer perception of Domino's?
Domino’s has an overall restaurant score of **4** out of 10, indicating an average experience. Customer satisfaction stands at **31.6%**. While **Food** scores well (5) and **Value** is good (4.2), **Service** (3.5) and **Ambience** (3) are areas where customers frequently express concerns.
Are there common issues with pricing or value at Domino's?
Some customers have reported concerns regarding unexpected charges, such as a ‘Tax 2’ or additional fees, and discrepancies with advertised promo pricing, suggesting that the final bill can sometimes be higher than anticipated.
How reliable is the service and delivery at Domino's?
Service experiences are mixed; while many praise fast delivery and polite staff, others report long waiting times, unhelpful workers, and issues with order accuracy or delivery availability, indicating inconsistency in service quality.