oChef » Domino’s Pizza – San Francisco » Domino’s Pizza – San Francisco – Reviews

Domino's Pizza - Reviews

5200 Geary Blvd Ste D Ste D, 94118 San Francisco
All reviews at a glance
353

Reviews

33.7%

Satisfaction

222

negative

12

neutral

119

positive

What people say about Domino's Pizza

Visit Type
  • Quick Meal
Wait Time
  • Long (31+ min.)
Sami A.
Review date: 09/29/2025
1
Terrible Service, System Outage
My experience at this restaurant was marred by terrible customer service. The system went down, and after two hours, there was no apology or offer to replace the order, only excuses. To make matters worse, the employee actually hung up on me. It was an awful experience.
  • customer service1
  • system1
  • apology1
Price per Person
  • $21–$30
Visit Type
  • Casual Outing
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Takeout
Meal Type
  • Dinner
Noise Level
  • Moderate
Jeremiah B.
Review date: 09/28/2025
6
Great Food, Poor Presentation and Service
My experience at this restaurant was a mixed bag. While the food tasted great, the presentation was disappointing as a good portion of the pizza was folded in on itself. This raised concerns about the restaurant's attention to detail. Additionally, during my visit, I observed an employee on the phone being rude to someone ordering food, which negatively impacted the overall service experience.
  • food10
  • pizza2
  • employee1
Price per Person
  • $11–$20
Visit Type
  • Delivery
Service Type
  • Delivery
Meal Type
  • Dinner
Wait Time
  • Long (31+ min.)
Favor C.
Review date: 08/31/2025
2
Horrible Experience, Late Delivery, Missing Items
My experience at this place was absolute horrible. I would advise against ordering any dips as they are consistently never included in the order. Furthermore, they always deliver late, and they've recently introduced a stupid delivery minimum of 23 dollars.
  • dips1
  • delivery1
  • delivery minimum2
Price per Person
  • $1–$10
Visit Type
  • Family Dinner
Group Type
  • Family
Group Size
  • Large Group
Service Type
  • Dine-in
Noise Level
  • Moderate
Katie T.
Review date: 08/13/2025
9
Great Value for Family Meals
My experience at the restaurant was fantastic, especially considering the price for the quality of food. It's an excellent choice if you have a big family or just big appetites. The vegetarian dishes are clearly labeled, and the atmosphere was rated a 4, while the service received a perfect 5. Finding parking space can be difficult, and the noise level is moderate, but these minor points don't detract from the overall positive experience. The food itself was rated a 4.
  • price for quality10
  • big family9
  • big appetites9
  • parking space3
Visit Type
  • Delivery
Service Type
  • Delivery
Nick
Review date: 08/09/2025
1
Scammed, food never arrived
My experience was that I ordered and was charged for food, but it never arrived. Despite being told it was delivered, I never received it. My attempts to contact the restaurant by phone were unsuccessful, as I received no answer. This was a horrible scam.
  • food delivery1
  • phone support1
  • payment1
Price per Person
  • $1–$10
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Dinner
harish K.
Review date: 07/24/2025
2
Rude and lazy server
My experience at this restaurant was marred by the very rude and lazy person serving between 7: 12 p. M. And 8: 00 p. M. This individual is not fit to work at this store.
  • person serving1
  • store1
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Wait Time
  • Short (6–15 min.)
Balwinder V.
Review date: 07/20/2025
9
Excellent Service and Pizza!
My experience at the restaurant was fantastic. The service provided by Veda was exceptional, and her suggestions were spot on. The pizzas were served on time and exceeded all expectations.
  • service10
  • suggestions10
  • pizzas10
Price per Person
  • $41–$50
Visit Type
  • Delivery
Service Type
  • Takeout
Wait Time
  • Moderate (16–30 min.)
Hari B.
Review date: 07/10/2025
2
Rude Service, Disappointing Pizza
My experience at this restaurant was marked by extremely rude service from the counter sales person, who was Indian. He was unhelpful and did not respond to my questions. Upon returning for my order after 20 minutes, my requests for paper plates, red chili paper, and napkins were denied with the dismissive suggestion to 'eat by hand'. 😂😂😂 This establishment exhibits zero customer service. The pizza itself was also not good compared to other pizza shops in San Francisco.
  • counter sales person1
  • questions1
  • paper plates1
Visit Type
  • Delivery
Service Type
  • Delivery
Meal Type
  • Dinner
Wait Time
  • Long (31+ min.)
Jordan A.
Review date: 06/02/2025
1
Terrible Delivery and In-Store Experience
I will never order from this location again. I placed an order for delivery at 9: 45 pm. My card was charged, and I immediately received a notification that my pizza was delivered, but no food ever arrived. When I called the store, there was no answer. I contacted customer service, and they advised me to go to the store to resolve the issue. The next day, I went to the store, and it took 10 minutes for anyone to acknowledge me, even though staff clearly saw me and I had asked for assistance. Finally, the supposed manager came out. I explained the situation, and he stated he couldn't issue a refund until after 5 pm, which I suspect was because he planned to leave then and didn't want to deal with it. I asked him to make the food I originally ordered instead. He argued with me for about 5 minutes before finally agreeing. He then proceeded to make 7 or 8 other pizzas before asking what I had ordered. An hour later, I finally received my food. Never again.
  • delivery1
  • store1
  • customer service2
Visit Type
  • Regular Visit
Matt W.
Review date: 05/05/2025
2
Sad about recent food changes
I've been coming here for years, but something has changed in the last month. The food has become inedible due to way too much cheese. I won't be ordering again, which is very sad.
  • food2
  • cheese2

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