Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
oChef » Domino’s Pizza – San Diego
Domino's Pizza - San Diego
Photo from Domino’s Pizza
Domino's Pizza at a glance
San Diego Miramar
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 10 of the guests
#751 out of 755 places to eat in San Diego
#66 Pizzeria out of 68 in San Diego
Poor
2.5 out of 10
Food
Service
Ambience
Value
248
Reviews
11.3%
Satisfaction
Often praised
- Quick delivery
- Good value
Frequently criticized
- Bad service
- Long waits
The restaurant, a popular Pizzeria in San Diego’s Miramar neighborhood, offers a convenient and accessible dining experience. When you visit Domino’s Pizza, you’ll find it easy to get in and out, thanks to its wheelchair accessible entrance and dedicated parking.
This spot is perfect for a quick meal or a relaxed evening, ensuring everyone feels welcome and can enjoy their favorite pizza dishes.
Overview: Introducting Domino's Pizza
Domino’s Pizza offers a mixed experience, with many appreciating the convenience and occasional quick delivery for their orders. However, the overall sentiment suggests a struggle with consistent execution, impacting customer satisfaction significantly.
Despite some positive remarks about specific food items, patrons frequently highlight concerns regarding service and extended waiting time, indicating that reliability can be a major hurdle for many.
Poor
2.5
out of 10
248
Reviews
11.3%
Satisfaction
207
negative
13
neutral
28
positive
Domino’s Pizza currently holds a low overall score of 2.5, reflecting a generally unsatisfactory experience for many. Customer satisfaction is also quite low at 11.3%, indicating that only a small fraction of patrons are truly pleased.
This sentiment is largely driven by a significant number of negative comments, with 207 negative remarks compared to just 28 positive ones across 248 total observations. Delving into specifics, Service is a primary concern, scoring a mere (2.1), often cited for issues like long waits and poor communication.
The Ambience (2.7) also doesn’t fare well, with some finding the physical location unwelcoming. While Food (3.2) receives some positive notes, it’s frequently marred by incorrect orders or quality issues.
Value (3.9) is the highest-rated aspect, yet still falls into the ‘poor’ category, suggesting that even affordability doesn’t fully compensate for other shortcomings.
What people like
- Fast delivery times
- Affordable pricing options
- Correct order accuracy
What people don't like
- Poor customer service
- Excessive waiting times
- Incorrect or cold food
With a low recommendation score of 2.7, Domino’s Pizza presents a challenging proposition. While some find its convenience and occasional quick service appealing, the pervasive issues with order accuracy, food quality, and especially customer interaction make it a risky choice.
If you prioritize speed and affordability above all else and are willing to overlook potential frustrations, it might serve a basic need. However, for a consistently reliable and pleasant experience, you might want to explore other options.
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Verdict: Our expert take on Domino's Pizza
Food (3.2 out of 10)
mentioned by 49% of the guests
While there are a few glimmers of hope, with 10 positive remarks out of 62, some customers genuinely enjoyed the pizza, especially the tasty roasted peppers. A few even found the food itself to be great, noting it's better than most pizza places. However, the overall sentiment is quite low, with a score of just 3.2, indicating significant room for improvement.
However, the negatives are quite pronounced, with 44 negative remarks. Many experiences point to issues like food never arriving, being cold or undercooked, and frequently having missing items or toppings. There are also serious concerns about pizza cooking and quality, with some even mentioning food poisoning.
This contributes to a very low customer satisfaction of 16.1%.
Food
62
Reviews
16%
Satisfaction
44
negative
8
neutral
10
positive
Rating distribution
What people like
- Tasty roasted peppers
- Good pizza
- Great food itself
What people don't like
- Food never arrived
- Cold, undercooked food
- Food poisoning risk
Often praised
- foodthe food itself is great, definitely better than most pizza places
- pizzaanother pizza this one arrived straight to my room with all correct toppings
- roasted peppersTheir roasted peppers on their pizza are so tasty!!!
Frequently criticized
- pizzaWhen I went in for assistance, the staff were miserable and narky for no reason, giving me attitude and talking back like a child. I spent 30 beans on pizza, but I have no pizza, and someone else has mine. Dominos is still making pizza, but I am very hungry.
- foodordered a decent chunk of food and literally just never came
- doughthe dough is extremely soft like it is undercooked
- toppingsputting as few toppings on your pizza as humanly possible
- wingssince the wings were cold
- RanchMy experience at the restaurant was frustrating due to repeated order errors. I didn’t get the two Ranch’s I ordered, and this has happened all the time. This recurring issue with incorrect orders is a significant problem.
- bottle of waterthe drink, a bottle of water, was not delivered
- coldSo, in a desperate pinch, it's either this or nothing. Once again, we've received wrong orders, orders with missing toppings, multiple missing items, or cold food. Deliveries sometimes take up to two hours.
- dessertsThe desert is either undercooked or burnt
- food poisoningthe next day I got food poisoning
Given the largely negative feedback, you might want to proceed with extreme caution. While some find specific items like pizza decent, the high frequency of issues like cold, missing, or even unsafe food means it's a significant gamble. Be prepared for potential disappointment if you decide to order.
Service (2.1 out of 10)
mentioned by 92% of the guests
When it comes to service, there are a few bright spots among the 171 comments, with 15 positive remarks highlighting the convenience of the mobile app and fast delivery times. Some customers appreciated accommodating staff and even great service from specific individuals, especially when orders arrived with correct toppings and sides. However, the overall sentiment for service is quite challenging, reflected in a poor score of 2.1 and a very low customer satisfaction rate of just 8.8%.
A significant 153 negative remarks point to consistent issues with order timeliness, staff attitude, and general customer service, often involving delivery problems and unanswered phones.
Service
171
Reviews
8%
Satisfaction
153
negative
3
neutral
15
positive
Rating distribution
What people like
- Fast delivery
- Accommodating staff
- Mobile app convenience
What people don't like
- Poor staff attitude
- Late/missing orders
- Unanswered phones
Often praised
- deliverydelivery was fast!! came in less than 30 mins!
- RebeccaThey always come through in the clutch. Rebecca is amazing!
- accommodatingthey were very accommodating
- convenienceVery convenient
- correct toppings and sidesexactly correct toppings and sides as requested
- customer serviceThe manager Michelle has excellent customer service
- delivery timeSo yeah, that’s okay with me. *Update* 05/23/25: Ordered another pizza; this one arrived straight to my room with all correct toppings in only 33 minutes after ordering. Also okay with me.
- great serviceAppreciate the great service
- mobile appusing the mobile app is always reliable
- order delivery timeYou also really only ever see negative reviews, and despite the almost all 1-star reviews, I thought I would give them a shot. Now, a shout-out: I received my order straight to my hotel room on base with the exactly correct toppings and sides as requested, only 27 minutes after ordering. So yeah, that’s okay with me.
Frequently criticized
- deliveryEvery other time I order from this Domino's, the food either takes forever to arrive or it doesn’t come at all. I’m getting kind of pissed off now, and it seems like I’m not the only Marine who has felt this way for the past 3-4+ years.
- customer serviceLiving on the base means we've often waited over an hour for our order after the driver supposedly left the store, only to receive cold pizza. We've also frequently received wrong orders or had missing items, coupled with frankly not great customer service. While everyone deserves a second chance, this is about the fourth time something like this has happened here.
- serviceEvery other time I order from this Domino's, the food either takes forever to arrive or it doesn’t come at all. I’m getting kind of pissed off now, and it seems like I’m not the only Marine who has felt this way for the past 3-4+ years.
- orderI would give it 0 stars if possible due to the terrible customer service. The workers are prone to hanging up on you when you call about an order they messed up. It was an absolute trash experience.
- waiting timeThis waiting time is unacceptable
- staffMy experience on March 29, 2023, around 8: 11 pm was incredibly negative due to the service. I encountered a staff member who was the most horrible person I’ve ever met. As I am pregnant, I was trying to explain that the order I received was not what I ordered.
- managerDuring that waiting period, I went to the restaurant and spoke with the manager. She was very rude and provoking. The issue wasn't just the late food; it was the complete lack of communication throughout the process.
- attitudeJust gave me attitude and talking back like a child
- communicationMy loaded tater tots were inedible. There was zero communication or service throughout the entire process. I strongly recommend going elsewhere to save your time, money, and appetite.
- callingcalling for an hour and half and getting put on hold
With service scoring very low, you should manage your expectations carefully. While a few positive experiences exist, the high volume of complaints about staff attitude, late deliveries, and order accuracy suggests a significant risk of frustration. If reliable service is key for you, this might not be the best choice.
Ambience (2.7 out of 10)
mentioned by 7% of the guests
Alright, lets talk ambience. While the overall vibe here isnt exactly glowing, theres a small nod to the location for being easy and close. However, with only 1 positive comment among 7 total pieces of feedback, its clear this isnt a highlight.
The atmosphere struggles, reflected in a very poor score of just 2.7. On the flip side, the general sentiment paints a rather challenging picture. Many found the atmosphere unwelcoming, with reports of a locked entrance despite being open, and a complete lack of service.
This contributes to a truly poor customer satisfaction of only 14.3%, with 5 negative comments highlighting it as a horrible place' overall.
Ambience
7
Reviews
14%
Satisfaction
5
negative
1
neutral
1
positive
Rating distribution
What people like
- Easy, close location
What people don't like
- Unwelcoming atmosphere
- Locked entrance
- Poor overall experience
Often praised
- locationits easy and close
Frequently criticized
- Marine Corps baseShouldn’t have expected something so little from something on a Marine Corps base
- entranceThe entrance was locked despite being open
- negative reviewsonly getting negative reviews
- placeHorrible place to order pizza from
- unwelcoming atmosphereunwelcoming atmosphere and no service
If you're looking for a pleasant dining atmosphere, this spot might disappoint. While the location is convenient, the overwhelming feedback points to an unwelcoming environment and service issues. You might want to manage your expectations or consider other options.
Value (3.9 out of 10)
mentioned by 9% of the guests
When it comes to value, a few customers find some bright spots. Out of 8 total comments, 2 are positive, with some folks appreciating the affordability, especially when a good coupon is in play. They note that the price can be quite reasonable, making it a decent option for those looking to save.
However, the overall picture for value is quite challenging, reflected in a 3.9 score and a 25% customer satisfaction, both indicating poor performance. With 5 negative comments, many customers express frustration over unexpected charge issues, problems with points , and high delivery prices . This often leads to a feeling of wasted time and money .
Value
8
Reviews
25%
Satisfaction
5
negative
1
neutral
2
positive
Rating distribution
What people like
- Affordable price
- Good coupons
What people don't like
- Unexpected charges
- High delivery prices
- Refund/points issues
Often praised
- couponrecommend using that 7.99 coupon
- priceDomino's is always affordable
Frequently criticized
- chargetrying to charge to pay the difference triple
- delivery pricesI've been ordering since 2018, at least once per week. While California delivery prices are out of control, that's not Domino's fault.
- pointsIf you are a regular citizen, do not order your pizza to this Domino’s! Had to get refunded and won’t get the points we used back. VERY UPSET!
- price30 bean spent on pizza. I have no pizza
- time and moneySave time and money
If youre considering value here, proceed with caution. While a good coupon might offer a decent price , be wary of potential extra charge issues or high delivery prices . It seems like a gamble where you might save some money, or you might end up feeling like youve wasted time and money .
How are the prices at Domino's Pizza?
On average, you’ll spend around 22 per person – based on 10 guests. That places this Pizzeria in the $21–$30 category. For a Pizzeria, that’s comfortably mid-range, perhaps a touch above.
Looking at what people usually spend, most diners find themselves in that $21–$30 sweet spot, with a few opting for slightly less or a bit more.
Here’s a quick look at what guests spend per person, based on the latest 10 reviews.
How this Pizzeria’s value stacks up against similar spots in San Diego.
Overall, we think the pricing here feels pretty fair for a Pizzeria in this range. Its a solid choice if youre looking for a good meal without breaking the bank.
Customer Reviews: what people think about Domino's Pizza
Visit Type
- Delivery
Service Type
- Delivery
2
Domino's on Military Base - Avoid!
Neither the Domino’s website, Google maps, nor Apple Maps indicate that this Domino’s is on the military base. If you are a regular citizen, do not order your pizza to this Domino’s! Had to get refunded and won’t get the points we used back.
VERY UPSET!
- Domino's location2
- refund3
- points2
Price per Person
- $31–$40
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
1
Scammed and Hung Up On!
My experience was terrible. I was scammed of my money because the food was supposed to be delivered, but it never arrived. When I called customer service, the lady gave me complete attitude.
I wasn't mad until I started talking to her, and then I was hung up on.
- delivery1
- customer service1
- being hung up on1
Visit Type
- Delivery
Service Type
- Delivery
2
Consistently Messed Up Orders
My experience with this restaurant has been consistently disappointing, particularly with delivery orders. They've messed up my orders almost every time I get delivery. When I pick up orders myself, I still have to check the pizza to ensure it's correct.
I decided to gamble one more time on delivery, and I was met with the saddest pizza I've ever seen. I will never again order from here.
- orders1
- pizza1
Visit Type
- Quick Meal
Service Type
- Takeout
2
Restaurant Closed Early, Declined Order
My experience was frustrating because the restaurant closed early and declined my order. This happened despite their online and app listings showing they were open for another two hours. I've ordered from this place before without issue, but it's notoriously known for closing early, and many locals are aware of this.
- restaurant closing time1
- order decline1
- online information2
Visit Type
- Delivery
Service Type
- Delivery
Wait Time
- Long (31+ min.)
1
Terrible Experience: Cold, Stale, and Burnt Food
My experience at this restaurant was a complete letdown. The app indicated my order was delivered an hour before it actually arrived. By the time it reached me, a full hour and 30 minutes later, the food was cold, stale, and burnt.
My loaded tater tots were inedible. There was zero communication or service throughout the entire process. I strongly recommend going elsewhere to save your time, money, and appetite.
- food1
- loaded tater tots1
- communication1
What Domino's Pizza offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Service Options
- Onsite services
- No-contact delivery
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
FAQs
What parking options are available at Domino's Pizza in Miramar?
When you head to Domino’s Pizza in Miramar, you’ll be pleased to know that parking is hassle-free. You can take advantage of both free street parking and a dedicated free parking lot, making your visit convenient and stress-free.
Does Domino's Pizza in San Diego offer accessible services and various delivery options?
Yes, Domino’s Pizza in San Diego is committed to accessibility, featuring a wheelchair accessible entrance and parking lot. For your convenience, they also provide a range of service options including no-contact delivery, takeout, and traditional delivery, alongside onsite services.
What is the overall customer sentiment for Domino's Pizza?
Domino’s Pizza has an overall restaurant score of 2.5, indicating a generally poor customer experience. Service (2.1) and Ambience (2.7) are particular low points, while Food (3.2) and Value (3.9) also fall into the poor category.
Are there common issues with Domino's Pizza's service?
Yes, customers frequently report issues with service, including long waiting times for delivery, orders that never arrive, and poor communication or rude staff when problems arise.
What do customers say about the food quality at Domino's Pizza?
While some customers appreciate the food itself and specific toppings like roasted peppers, many negative opinions highlight problems such as incorrect toppings, missing items, cold food, undercooked dough, or even food poisoning.