oChef » Domino’s Pizza – San Diego » Domino’s Pizza – San Diego – Reviews
Domino's Pizza - Reviews
9889 Carmel Mountain Rd, 92129 San Diego
All reviews at a glance
390
Reviews
39.2%
Satisfaction
222
negative
15
neutral
153
positive
What people say about Domino's Pizza
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Service Intent
Visit Type
Wait Time
Meal Type
Group Type
Group Size
Price per Person
Noise Level
Price per Person
- 21 - 30 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
9
Quick, Polite, and Clean Dinner
My experience at this restaurant was great! It was quick, polite, and clean. It's an obvious go-to for a quick painless dinner.
This location is good!
- service9
- dinner9
- location8
Service Intent
- Delivery
Visit Type
- Delivery
2
Delivery Issues and Poor Service
I've had multiple issues with getting pizza delivered to my house. When I call, they act like I am stealing their pizzas or something and won't reorder another order to my house. One time, the driver told me they handed it to me but described the wrong house.
- pizza delivery2
- customer service1
- driver's description2
Service Intent
- Delivery
Visit Type
- Delivery
2
Disappointing Domino's Experience
My experience at Domino's Carmel Mountain was disappointing. The manager refused to honor the 7. 99 mix and match deal, insisting I buy two pizzas instead.
To make matters worse, my order arrived missing the Mac and cheese, without a thin crust option, and the pizzas were only lukewarm. I'm giving a 2-star rating solely because I did receive food. I will not be ordering from Domino's Carmel Mountain again for myself or my company and will be taking my business to Rancho Bernardo.
- food7
- mix and match deal1
- Mac and cheese1
- thin crust1
Service Intent
- Delivery
Visit Type
- Delivery
9
Exceptional Service from Jacob!
I was having trouble ordering something on the website. I called the store and received some of the most exceptional customer service that I've ever gotten at Domino's from Jacob. I hope that his Superior sees this and recognizes him for his hard work.
- customer service10
Price per Person
- 11 - 20 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Dinner
9
Great Service Despite Pizza Mistake
Last night, there was a mistake with my pizza, which I assume was a computer error. However, I spoke with an employee named Will, who was incredibly nice and helped me understand what might have happened. People like him, who provide great customer service, truly deserve a raise.
Thank you!
- computer error6
- employee Will10
- customer service10
- pizza4
Service Intent
- Quick Meal
Visit Type
- Takeout
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
2
Horrible Domino's Experience: Long Wait and Missing Cheese
My experience at this Domino's was horrible. I have never waited longer for a pizza to be made than I did tonight. When I arrived, there were no other customers and no pizzas were being made, yet there was already a 15-minute wait to even start making my pizzas.
I don't normally visit this location and I will never return. To make matters worse, they forgot to put cheese on one of the pizzas. While I did add feta, there was definitely supposed to be cheese as well.
I will be contacting the corporate office about this. It was an embarrassment to Domino's.
- waiting time1
- pizza2
- cheese2
Price per Person
- 21 - 30 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
2
Disappointing Pizza Toppings
My experience at the restaurant was disappointing, primarily due to the pizza. I ordered a medium pizza that was supposed to have bacon and pineapple. Unfortunately, I found no bacon and only 2 tiny pieces of pineapple.
This was not good.
- bacon1
- pineapple2
- pizza2
Price per Person
- 11 - 20 €
Service Intent
- Quick Meal
Visit Type
- Takeout
Meal Type
- Lunch
Wait Time
- Moderate (16–30 min.)
9
Great Food, Fair Prices, Awesome Staff!
My experience at this restaurant was fantastic! While I usually prefer takeout, I found that the dine-in experience is great. The food is great 👍, and the prices are fair 😁.
Additionally, the employees are rad 😁.
- dine-in9
- food10
- prices9
Price per Person
- 41 - 50 €
Service Intent
- Casual Outing
Visit Type
- Dine-in
Meal Type
- Dinner
2
Order Wrong, Missing Items
My experience at the restaurant was disappointing due to an incorrect order. They WILL get your order wrong. They forgot my $9 Parmesan bites but somehow remembered my marinara sauce for it?
Really?
- order1
- Parmesan bites1
Price per Person
- 81 - 90 €
Service Intent
- Delivery
Visit Type
- Takeout
2
Pizza looked and tasted awful!
My experience at this restaurant was very disappointing. I ordered a pizza that looked like it had been stepped on and smashed into the box. It was awful to see after spending a lot of money on our order.
The service was very bad for this store.
- pizza1
- food1
- service1
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