oChef » Domino’s Pizza – San Diego » Domino’s Pizza – San Diego – Reviews

Domino's Pizza - Reviews

9889 Carmel Mountain Rd, 92129 San Diego
All reviews at a glance
390

Reviews

39.2%

Satisfaction

222

negative

15

neutral

153

positive

What people say about Domino's Pizza

Price per Person
  • 21 - 30 €
Service Intent
  • Quick Meal
Visit Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Short (6–15 min.)
Noise Level
  • Moderate
Jordan M.
Review date: 12/22/2025
9
Quick, Polite, and Clean Dinner
My experience at this restaurant was great! It was quick, polite, and clean. It's an obvious go-to for a quick painless dinner. This location is good!
  • service9
  • dinner9
  • location8
Service Intent
  • Delivery
Visit Type
  • Delivery
Will K.
Review date: 11/29/2025
2
Delivery Issues and Poor Service
I've had multiple issues with getting pizza delivered to my house. When I call, they act like I am stealing their pizzas or something and won't reorder another order to my house. One time, the driver told me they handed it to me but described the wrong house.
  • pizza delivery2
  • customer service1
  • driver's description2
Service Intent
  • Delivery
Visit Type
  • Delivery
Kimberly M.
Review date: 11/08/2025
2
Disappointing Domino's Experience
My experience at Domino's Carmel Mountain was disappointing. The manager refused to honor the 7. 99 mix and match deal, insisting I buy two pizzas instead. To make matters worse, my order arrived missing the Mac and cheese, without a thin crust option, and the pizzas were only lukewarm. I'm giving a 2-star rating solely because I did receive food. I will not be ordering from Domino's Carmel Mountain again for myself or my company and will be taking my business to Rancho Bernardo.
  • food7
  • mix and match deal1
  • Mac and cheese1
  • thin crust1
Service Intent
  • Delivery
Visit Type
  • Delivery
Stuart B.
Review date: 11/07/2025
9
Exceptional Service from Jacob!
I was having trouble ordering something on the website. I called the store and received some of the most exceptional customer service that I've ever gotten at Domino's from Jacob. I hope that his Superior sees this and recognizes him for his hard work.
  • customer service10
Price per Person
  • 11 - 20 €
Service Intent
  • Quick Meal
Visit Type
  • Dine-in
Meal Type
  • Dinner
Christian T.
Review date: 10/11/2025
9
Great Service Despite Pizza Mistake
Last night, there was a mistake with my pizza, which I assume was a computer error. However, I spoke with an employee named Will, who was incredibly nice and helped me understand what might have happened. People like him, who provide great customer service, truly deserve a raise. Thank you!
  • computer error6
  • employee Will10
  • customer service10
  • pizza4
Service Intent
  • Quick Meal
Visit Type
  • Takeout
Meal Type
  • Dinner
Wait Time
  • Long (31+ min.)
Joshua R.
Review date: 10/07/2025
2
Horrible Domino's Experience: Long Wait and Missing Cheese
My experience at this Domino's was horrible. I have never waited longer for a pizza to be made than I did tonight. When I arrived, there were no other customers and no pizzas were being made, yet there was already a 15-minute wait to even start making my pizzas. I don't normally visit this location and I will never return. To make matters worse, they forgot to put cheese on one of the pizzas. While I did add feta, there was definitely supposed to be cheese as well. I will be contacting the corporate office about this. It was an embarrassment to Domino's.
  • waiting time1
  • pizza2
  • cheese2
Price per Person
  • 21 - 30 €
Service Intent
  • Quick Meal
Visit Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
Angelica E.
Review date: 09/08/2025
2
Disappointing Pizza Toppings
My experience at the restaurant was disappointing, primarily due to the pizza. I ordered a medium pizza that was supposed to have bacon and pineapple. Unfortunately, I found no bacon and only 2 tiny pieces of pineapple. This was not good.
  • bacon1
  • pineapple2
  • pizza2
Price per Person
  • 11 - 20 €
Service Intent
  • Quick Meal
Visit Type
  • Takeout
Meal Type
  • Lunch
Wait Time
  • Moderate (16–30 min.)
RoseMary M.
Review date: 07/20/2025
9
Great Food, Fair Prices, Awesome Staff!
My experience at this restaurant was fantastic! While I usually prefer takeout, I found that the dine-in experience is great. The food is great 👍, and the prices are fair 😁. Additionally, the employees are rad 😁.
  • dine-in9
  • food10
  • prices9
Price per Person
  • 41 - 50 €
Service Intent
  • Casual Outing
Visit Type
  • Dine-in
Meal Type
  • Dinner
Ricky L.
Review date: 04/26/2025
2
Order Wrong, Missing Items
My experience at the restaurant was disappointing due to an incorrect order. They WILL get your order wrong. They forgot my $9 Parmesan bites but somehow remembered my marinara sauce for it? Really?
  • order1
  • Parmesan bites1
Price per Person
  • 81 - 90 €
Service Intent
  • Delivery
Visit Type
  • Takeout
Carlos J. G.
Review date: 04/23/2025
2
Pizza looked and tasted awful!
My experience at this restaurant was very disappointing. I ordered a pizza that looked like it had been stepped on and smashed into the box. It was awful to see after spending a lot of money on our order. The service was very bad for this store.
  • pizza1
  • food1
  • service1

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