Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
oChef » Domino’s Pizza – San Diego
Domino's Pizza - San Diego
Photo from Domino’s Pizza
Domino's Pizza at a glance
San Diego Rancho Peñasquitos
- 🍕 Pizzeria
€€
Price per Person 21 – 30 €
mentioned by 27 of the guests
#704 out of 755 places to eat in San Diego
#58 Pizzeria out of 68 in San Diego
Average
4.6 out of 10
Food
Service
Ambience
Value
390
Reviews
39.2%
Satisfaction
Often praised
- Affordable
- Online ordering
- Good pizza
Frequently criticized
- Order errors
- Service variability
- Food mistakes
The restaurant Domino’s Pizza in San Diego’s vibrant Rancho Peñasquitos neighborhood offers you a classic pizzeria experience. You can easily grab a delicious meal with convenient service options like no-contact delivery, takeout, and traditional delivery.
This spot is perfect for satisfying your pizza cravings, providing a reliable and accessible choice for you and your family in the 92129 area.
Overview: Introducting Domino's Pizza
Domino’s Pizza generally offers a convenient option for a quick meal, with many appreciating the ease of `online ordering` and often swift `delivery speed`. Customers frequently commend the overall `pizza` quality and the helpfulness of the `staff` when things go smoothly.
However, the experience isn’t always consistent. Some diners have encountered issues with `order accuracy` and occasional lapses in `customer service`, leading to frustration.
While many find the offerings to be a good `value`, these inconsistencies can sometimes detract from the overall experience.
Average
4.6
out of 10
390
Reviews
39.2%
Satisfaction
222
negative
15
neutral
153
positive
Domino’s Pizza holds an overall Restaurant Score of 4.6, placing it in the average category. However, customer satisfaction stands at a lower 39.2%, indicating a poor sentiment among a significant portion of patrons.
This divergence suggests that while some aspects are well-received, a substantial number of experiences fall short of expectations, a point worth noting. Looking closer at the feedback from 390 customer remarks, with 153 positive and 222 negative observations, Food (4.7) is generally well-regarded, often praised for its quality.
Value (4.4) is also seen as a strong point, with many appreciating the affordability. While Service (4.3) is rated similarly, it’s a frequent source of both praise and frustration.
Interestingly, Ambience (7.6) scores quite well, though it’s mentioned less frequently by customers.
What people like
- Affordable pizza deals
- Efficient online ordering
- Generally good pizza
What people don't like
- Inconsistent order accuracy
- Variable service quality
- Occasional food errors
If you’re seeking a straightforward, affordable meal with the convenience of `online ordering` and potentially fast delivery, Domino’s Pizza can be a suitable choice. The 4.8 Recommendation Score suggests a fair chance of a positive experience, especially if you prioritize value and a generally reliable pizza.
However, be mindful of potential inconsistencies in `order accuracy` and `service` quality, which some customers have reported. For a quick and easy option, it often delivers, but managing expectations regarding occasional hiccups might lead to a more satisfying outcome.
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Verdict: Our expert take on Domino's Pizza
Food (4.7 out of 10)
mentioned by 78% of the guests
When it comes to the food, there's a lot to appreciate, with many customers praising the delicious and often hot and fresh options. Positive feedback frequently highlights the tasty pizza, especially the thin crust and popular garlic twists, along with good options like grilled chicken. Out of 157 total opinions, 59 were positive, noting consistent quality in some instances.
However, the overall experience for food receives an average score of 4.7, and customer satisfaction is a rather poor 37.6%, indicating significant room for improvement. With 88 negative opinions, common complaints include inconsistent quality, overcooked pasta, missing sauce or skimpy toppings, and general order inaccuracies, leading to disappointment for many.
Food
157
Reviews
37%
Satisfaction
88
negative
10
neutral
59
positive
Rating distribution
What people like
- Tasty pizza options
- Hot, fresh food
- Popular garlic twists
What people don't like
- Inconsistent food quality
- Overcooked pasta
- Missing items/sauce
Often praised
- pizzaThe place is clean, and I've never had a complaint about anything. I really love this place for having excellent pizza. My kids love watching the real pizza-making process, making it a fun experience for them.
- foodTo make matters worse, my order arrived missing the Mac and cheese, without a thin crust option, and the pizzas were only lukewarm. I'm giving a 2-star rating solely because I did receive food. I will not be ordering from Domino's Carmel Mountain again for myself or my company and will be taking my business to Rancho Bernardo.
- garlic twistsThe garlic twists are the bomb.
- Alfredo saucegarlic chunks and Alfredo sauce
- Honolulu Hawaiian pizzaHonolulu Hawaiian and the Philly Cheese Steak pizza. Both were really good
- LARGE 3 TOPPING Pizzas4 LARGE 3 TOPPING Pizzas
- Philly Cheese Steak pizzaPhilly Cheese Steak pizza. Both were really good from this location!
- brooklyn style crustbrooklyn style crust which I may say taste amazing
- carb limitationThey have good carb limitation
- chainsMy experience at this restaurant was excellent. I believe it's the best of the chains I've tried. The new New York pizza was really good.
Frequently criticized
- pizzaThe pasta was overcooked to the point of being very dry, and to make matters worse, it was missing its sauce, stripping it of any potential flavor. The pizza, which should have been a safe bet, was cut so unevenly that it became a challenge to share among us. Furthermore, the toppings were haphazardly placed, congregating mostly on one side, leaving the other side bland and unappetizing.
- sauceI recently ordered carry out from Domino's and was deeply disappointed with the quality of the meal. The pasta was overcooked to the point of being very dry, and to make matters worse, it was missing its sauce, stripping it of any potential flavor. The pizza, which should have been a safe bet, was cut so unevenly that it became a challenge to share among us.
- baconthey put bacon on my vegetarian pizza
- cheeseI don't normally visit this location and I will never return. To make matters worse, they forgot to put cheese on one of the pizzas. While I did add feta, there was definitely supposed to be cheese as well.
- chickenreceived pizzas with chicken in it
- chicken Alfredosecond bite in is a long hair from under the chicken and sauce
- foodspend a lot money ordering food and this is what we got
- food qualitydisappointed with the food quality
- sausage pizzaOur sausage pizza had a few pieces of sausage
- toppingsThe pizza, which should have been a safe bet, was cut so unevenly that it became a challenge to share among us. Furthermore, the toppings were haphazardly placed, congregating mostly on one side, leaving the other side bland and unappetizing. This was, without a doubt, the worst experience I've ever had with Domino's.
If you're craving a quick pizza, you might find some delicious options, particularly if you stick to popular choices like the thin crust. However, be aware that food quality and order accuracy can be inconsistent, so it might be a hit-or-miss experience for other menu items.
Service (4.3 out of 10)
mentioned by 84% of the guests
When it comes to service, theres a mixed bag of experiences. While the overall score sits at an average 4.3, some customers really appreciate the convenience. Based on 69 positive remarks, many praise the quick service, friendly staff, and the ease of app ordering with its order tracker.
Folks love the smooth pickup process and the helpfulness of employees like Joseph and Josh. However, the customer satisfaction is a concerning 36.9%, indicating significant room for improvement, especially given the 114 negative comments. Common frustrations include delivery issues, an inaccurate tracker, and rude staff or manager interactions.
Long wait times and unexpected order cancellations' also frequently sour the experience for many.
Service
187
Reviews
36%
Satisfaction
114
negative
4
neutral
69
positive
Rating distribution
What people like
- Easy app ordering
- Quick pickup process
- Friendly, helpful staff
What people don't like
- Inaccurate order tracker
- Rude staff/management
- Long wait times
Often praised
- customer servicemost exceptional customer service that I've ever gotten
- serviceMy experience at this restaurant has been consistently excellent for the past 7 years. The staff is very cheerful and supportive, contributing to a great service experience. The place is clean, and I've never had a complaint about anything.
- staffThe staff were helpful and friendly!
- deliveryAbdul today delivered to our home and he was great
- delivery timeshowed up before 10 minute window app quoted
- delivery speedfast on delivery (less 30min)
- employeesThere is plenty of parking, and it’s next to a grocery store, so I can grab anything else I might need for dinner. Another thing I like is the employees are respectful. They call me sir and not man or dude.
- online orderingordering online was incredibly EASY!
- order accuracyWe've ordered literally dozens of times, always on the app. I don't think we've ever had an order messed up. Sometimes delivery can have issues, but we usually pick up in the store.
- order trackerThe best part is the order tracker
Frequently criticized
- waiting timeMy experience at this Domino's was horrible. I have never waited longer for a pizza to be made than I did tonight. When I arrived, there were no other customers and no pizzas were being made, yet there was already a 15-minute wait to even start making my pizzas.
- deliveryMy husband and I experienced an incredibly frustrating situation when we waited an hour and a half for two medium pizzas. We called every half hour, only to be told they were on their way. Our final call was to speak to the manager, but the delivery person claimed to have called us, which we had no record of.
- customer serviceThe manager then informed us that our address was undeliverable, a fact that should have been communicated at the time of ordering. This was absolutely pitiful and the worst customer service I have ever experienced.
- orderInstead of calling me to inform me, they sent my order and said nothing until I called them to complain. While their drivers are fine, they can't get an order right to save their lives. I suggest getting your pizza elsewhere.
- serviceGo to the one in RB for good service
- employeesNone of the employees seem to know what's going on
- hung up oni was hung up on twice
- managerThe manager refused to give me the 7.99 mix and match
- quality checkThere was barely any sauce and toppings were almost nonexistent. The tracker wasn't kept up to date, but there's no way this went through a quality check. It even looked awful before tasting.
- staffThe staff was unfriendly, offering no greetings and providing only short, annoyed replies
If you're looking for quick and convenient pickup, especially using their app, you might have a decent experience. However, be prepared for potential frustrations with delivery, tracker accuracy, and inconsistent staff interactions, which could lead to a disappointing visit.
Ambience (7.6 out of 10)
mentioned by 13% of the guests
The ambiance here generally hits the mark, boasting a good score of 7.6 and a fantastic customer satisfaction of 82.4%. Based on 14 positive remarks out of 17 total, guests frequently praise the ample parking, overall store cleanliness, and convenient location. Many also enjoy the great dine-in experience, including watching the pizza-making process.
However, its not entirely without its quirks, with 3 negative comments. A few visitors noted disruptive laughter in the background, and surprisingly, some found the place occasionally looked dirty. There were also instances of customers having to stand outside, which isnt ideal for comfort.
Ambience
17
Reviews
82%
Satisfaction
3
negative
0
neutral
14
positive
Rating distribution
What people like
- Ample parking
- Clean environment
- Great location
What people don't like
- Occasional dirtiness
- Standing outside
Often praised
- parkingI can order from the app, and the tracker tells me when it’s close to ready so I can leave the house. There is plenty of parking, and it’s next to a grocery store, so I can grab anything else I might need for dinner. Another thing I like is the employees are respectful.
- locationIt's an obvious go-to for a quick painless dinner. This location is good!
- parking spaceLot of available parking.
- amazing establishmentoverall an amazing establishment
- atmosphereAtmosphere:5
- bathroomTheir bathroom was nice and tidy
- dine-inthe dine in is great 👍
- pizza making processwatch the real pizza making process
- placeClean place
- store cleanlinessThe store nice and clean
Frequently criticized
- laughter in backgroundHeard a lot of laughter in background
- placethe place often looks dirty
- stand outsidemaking us stand outside
If you're looking for a spot with easy parking, a clean environment, and a convenient location for a quick bite, this place is a solid choice. While there might be occasional background noise or a wait outside, the overall vibe is positive and welcoming.
Value (4.4 out of 10)
mentioned by 20% of the guests
When it comes to value, its a bit of a mixed bag, with a score of 4.4, placing it in the average range. Many folks appreciate finding a "great deal" on their orders, especially with "online coupons" and "good deals" that make it "easy on the wallet. " There are positive remarks about "affordable pizza" and "reasonable prices on their specials, " with some even loving the "free pizza program.
"However, customer satisfaction sits at a poor 37.9%, reflecting some significant frustrations. Out of 29 customer remarks, 17 were negative, often citing issues where deals werent honored, like with a mix and match deal, or when the price online was different from the store. Many felt they were overcharging or that the experience was a rip-off due to unexpected high costs.
Value
29
Reviews
37%
Satisfaction
17
negative
1
neutral
11
positive
Rating distribution
What people like
- Great deals available
- Online coupons work
- Easy on wallet
What people don't like
- Deals not honored
- Price discrepancies
- Unexpected high costs
Often praised
- $7.99 eachfor 7.99 each!
- Great dealsI appreciate being able to watch my Pizza being made and by whom, and it even tells you when it's done! Great deals for great Pizzas!
- affordable pizzaDomino's is good, affordable pizza.
- easy on the walletmakes it easy on the wallet
- free pizza programthe free pizza program is great
- good dealsthey always have good deals
- great dealgot a great deal on the order
- medium pizzafor $6/Med pizza it's the best deal around
- online couponsonline coupons for this dominos pizza store
- pricesPrices are fair 😁
Frequently criticized
- price$45.00 for two med pizzas w couple toppings...sound like a good deal
- $100 billswe cannot accept $100 bills
- $32for the $32 that I paid two weeks ago, they messed up
- Cyber Monday Pizza discountthe Cyber Monday Pizza discount is not
- coupon dealsOvercharging me.....when I asked for coupon deals
- debit carddebit card it came back as "not approved"
- honor the pricehonor the price I paid last night
- mix and match dealmanager refused to give me the 7.99 mix and match
- online couponthey did not acknowledge the online coupon
- paymentpayment with my debit card it came back as "not approved"
If youre savvy with online coupons and specials, you might snag a great deal. But be cautious, as many customers report price discrepancies and deals not being honored, leading to unexpected high costs. Its worth trying if you double-check prices, but be prepared for potential frustration.
How are the prices at Domino's Pizza?
You’re looking at roughly 21 per person – reported by 27 diners. That puts it in the 21 – 30 € category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 21, it’s interesting to see a good number of guests spending less, with many falling into the 1 – 10 € and 11 – 20 € ranges. This suggests a nice mix of options, from budget-friendly bites to slightly more indulgent meals.
Here’s a quick look at what guests spend per person, based on the latest 27 reviews.
A comparison of value for money at this Pizzeria versus similar spots in San Diego.
Overall, we think the pricing here feels pretty fair for a Pizzeria, especially with the variety of price points available. It seems like you can tailor your visit to your budget, which is always a plus!
Customer Reviews: what people think about Domino's Pizza
Price per Person
- 21 - 30 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
9
Quick, Polite, and Clean Dinner
My experience at this restaurant was great! It was quick, polite, and clean. It's an obvious go-to for a quick painless dinner.
This location is good!
- service9
- dinner9
- location8
Service Intent
- Delivery
Visit Type
- Delivery
2
Delivery Issues and Poor Service
I've had multiple issues with getting pizza delivered to my house. When I call, they act like I am stealing their pizzas or something and won't reorder another order to my house. One time, the driver told me they handed it to me but described the wrong house.
- pizza delivery2
- customer service1
- driver's description2
Service Intent
- Delivery
Visit Type
- Delivery
2
Disappointing Domino's Experience
My experience at Domino's Carmel Mountain was disappointing. The manager refused to honor the 7. 99 mix and match deal, insisting I buy two pizzas instead.
To make matters worse, my order arrived missing the Mac and cheese, without a thin crust option, and the pizzas were only lukewarm. I'm giving a 2-star rating solely because I did receive food. I will not be ordering from Domino's Carmel Mountain again for myself or my company and will be taking my business to Rancho Bernardo.
- food7
- mix and match deal1
- Mac and cheese1
- thin crust1
Service Intent
- Delivery
Visit Type
- Delivery
9
Exceptional Service from Jacob!
I was having trouble ordering something on the website. I called the store and received some of the most exceptional customer service that I've ever gotten at Domino's from Jacob. I hope that his Superior sees this and recognizes him for his hard work.
- customer service10
Price per Person
- 11 - 20 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Dinner
9
Great Service Despite Pizza Mistake
Last night, there was a mistake with my pizza, which I assume was a computer error. However, I spoke with an employee named Will, who was incredibly nice and helped me understand what might have happened. People like him, who provide great customer service, truly deserve a raise.
Thank you!
- computer error6
- employee Will10
- customer service10
- pizza4
What Domino's Pizza offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Service Options
- Onsite services
- No-contact delivery
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
FAQs
What parking options are available when you visit Domino's Pizza in San Diego?
When you head to Domino’s Pizza in Rancho Peñasquitos, you’ll find convenient parking solutions. You can utilize the free street parking or the free parking lot, making your visit hassle-free and easy to access.
Is Domino's Pizza in Rancho Peñasquitos accessible for all visitors?
Yes, Domino’s Pizza prioritizes accessibility for you. The location features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a comfortable and convenient experience for everyone.
What is the overall customer sentiment for Domino's Pizza?
Domino’s Pizza has an overall Restaurant Score of 4.6 (average) and a Customer Satisfaction of 39.2% (poor). While Food (4.7) and Value (4.4) are generally appreciated, Service (4.3) can be inconsistent, and Ambience (7.6) is well-regarded by those who mention it.
Are there common issues with service or order accuracy?
Yes, some customers have reported issues with inconsistent service, including long waiting times, delivery problems, and unhelpful staff. There are also instances of incorrect orders or missing items, impacting order accuracy.
What do customers generally like about the food and value?
Customers often praise the pizza itself, noting specific items like garlic twists and certain specialty pizzas. Many also appreciate the good deals and affordable prices, making it an easy-on-the-wallet option for a meal.