Highlights
- Live music
- Great beer selection
Reviews
Satisfaction
The restaurant DNA Pizza in San Francisco’s vibrant West SoMa neighborhood is your go-to pizzeria for an unforgettable experience. You can enjoy delicious slices alongside lively live music, creating a truly dynamic atmosphere.
This trendy spot offers a casual setting where you can unwind and savor great food. Whether you’re looking for a quick bite or a full dinner, you’ll find yourself right at home in this popular San Francisco eatery.
DNA Pizza offers a distinctive experience, often praised for its funky vibe and cool atmosphere, especially for late-night crowds. Many appreciate the fast service and the generally tasty pizza, with some noting the dough is made just right.
It’s often seen as a convenient spot for a quick bite. However, some visits are marred by inconsistent service, with reports of long waits and staff communication issues.
The overall cleanliness of the place has also been a concern for a few, and some find the pizza quality to be just average or even disappointing.
Reviews
Satisfaction
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DNA Pizza holds an average overall Restaurant Score of 5, reflecting a somewhat mixed customer experience. With 46% Customer Satisfaction, it suggests that while some patrons leave content, a significant portion encounters issues.
This assessment is drawn from a total of 237 customer opinions, with 109 positive remarks and 117 negative ones, indicating a fairly even split in sentiment. Looking closer, Food (5.3) receives the highest marks, often described as tasty, though some find it inconsistent.
Ambience (6) also fares reasonably well, with its unique character appreciated. However, Service (3.8) and Value (3.7) lag behind, frequently cited as areas needing considerable improvement, contributing to the overall average perception.
With a Recommendation Score of 5, DNA Pizza presents a mixed bag. If you’re seeking a unique, late-night spot with a distinct atmosphere and don’t mind a casual, sometimes gritty, experience, it could be worth a visit.
The pizza can be quite satisfying, especially after an event. However, be prepared for potentially inconsistent service and prices that some find steep for the overall experience.
It might disappoint if you prioritize polished service or a pristine environment. Consider it for its specific niche rather than a consistently high-quality dining destination.
When it comes to the food, its a bit of a mixed bag, with a 5.3 score indicating its pretty average, and customer satisfaction sitting at a 50.5% mixed level. Out of 107 comments, 54 leaned positive, highlighting that many found the pizza by the slice to be quite good, often praising the large portions and nice crust. Folks also loved the vegetarian & vegan options and even some tater tots, noting the flavor and sauce were often on point.
However, 46 negative remarks pointed to some significant issues. Many complained about cold slices and greasy pizza, with some even mentioning poor food quality and dough handling. The pizza was often described as overpriced or mediocre, and some found specific items like cheese bread or garlic fries to be disappointing or even burned.
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If you're looking for a quick, late-night slice with unique options, this spot might hit the mark, especially for its vegan choices. However, be prepared for potentially inconsistent quality, as many found the pizza to be cold or overpriced, making it a bit of a gamble.
Despite some significant challenges, a few customers did experience positive interactions with the service. There were 15 positive remarks highlighting fast service, friendly staff, and even inclusive restaurant staff. Some appreciated the quickness, even when busy, and found the team welcoming.
However, the overall picture for service is quite challenging, with a score of 3.8 (which is considered poor) and customer satisfaction at a low 27.8%. Out of 54 comments, a substantial 38 pointed to issues like poor customer service, slow service speed, and frustrating waiting times. Many found the staff unhelpful or inattentive, leading to a less than ideal experience.
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If you're looking for consistently great service, this might not be your best bet, as many found it disappointing. While some had quick and friendly interactions, be prepared for potential delays and unhelpful staff.
The ambience here offers a mixed bag, leaning towards the positive, with a score of 6 (average) and customer satisfaction at 64.8% (mixed). Many guests, accounting for 35 positive comments out of 54 total, really dig the funky vibe, live music, and performances, calling it a unique place with lots of art and a welcoming atmosphere. It sounds like a great spot for events and a fun time!
However, 18 negative comments point to some areas needing attention. Some found the place to feel unclean, mentioning sticky tabletops and the use of disposable plates and cups. There were also concerns about a dangerous area outside and issues with seating, suggesting a need for better upkeep in certain spots.
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If youre looking for a lively, unique venue with great events and live music, this place could be a blast. Just be prepared that the charm might come with a side of grunge, as some found the cleanliness and disposable items a bit off-putting. Its worth checking out if the vibe outweighs minor imperfections for you.
When it comes to value, a few customers have found some items to be a decent price, even calling them cheap or affordable, especially appreciating the convenience. Out of 22 comments, 5 highlighted these positive aspects, suggesting that some offerings might hit the mark for budget-conscious diners. However, the overall sentiment paints a challenging picture.
With a score of just 3.7 and customer satisfaction sitting at a low 22.7%, it's clear that value is a significant concern. A whopping 15 comments expressed frustration, frequently mentioning items as expensive, overpriced, and not worth the money, with some questioning the way customers are charged.
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If you're looking for a great deal, this might not be your go-to spot, as many find it overpriced. While a few items might seem affordable for convenience, be prepared that the overall value often disappoints. Consider it only if convenience outweighs cost for you.
On average, you’ll spend around 26 per person – from 26 guests. That puts the restaurant in the $21–$30 category. For a Pizzeria, that’s mid-range, maybe slightly above.
Looking at what people actually spend, prices are quite spread out. While the average sits in the mid-range, a good number of guests spend less than 20 $, indicating some budget-friendly choices. However, a few diners also opt for much higher-priced experiences, showing a premium side too!
Here’s a quick look at what guests spend per person, based on the latest 26 reviews.
See how this Pizzeria’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing offers a good range for a Pizzeria. The flexibility to choose between more affordable options and higher-end experiences means it can cater to various budgets. We’d say it feels fair, offering value across the spectrum.