Highlights
- Great dessert
- Great coffee
- Great tea selection
oChef » Diamond Coffee N’ Pastry – San Francisco
Diamond Coffee N’ Pastry - San Francisco
Photo from Diamond Coffee N’ Pastry
Diamond Coffee N’ Pastry at a glance
San Francisco Sunset District
- ☕ Café
$$
Price per Person $11–$20
mentioned by 45 of the guests
#929 out of 2403 places to eat in San Francisco
#79 Café out of 162 in San Francisco
Good
7.7 out of 10
Food
Service
Ambience
Value
284
Reviews
77.8%
Satisfaction
Often praised
- Inviting Decor
- Quality Pastries
- Friendly Staff
Frequently criticized
- High Pricing
- Long Waits
- Croffle Freshness
The cafe Diamond Coffee N’ Pastry in San Francisco’s vibrant Sunset District offers a delightful escape. You’ll discover a cozy spot perfect for a quick bite or a leisurely moment.
Known for its great dessert selection, this trendy and casual cafe invites you to unwind. Whether you’re starting your day with breakfast or simply craving a sweet treat, you’ll find a welcoming atmosphere and excellent coffee to brighten your visit.
Overview: Introducting Diamond Coffee N’ Pastry
Diamond Coffee N’ Pastry offers a truly inviting atmosphere with pleasant decor , making it a charming spot for a break. Many appreciate the friendly staff and the quality of their coffee and pastries , especially the unique croffles.
It’s often described as a cozy and bright place to relax. However, some experiences point to occasional challenges with service wait times and the consistency of certain beverages.
While the overall vibe is positive, a few find the prices for some items to be on the higher side, which might impact frequent visits.
Good
7.7
out of 10
284
Reviews
77.8%
Satisfaction
48
negative
15
neutral
221
positive
Diamond Coffee N’ Pastry holds a respectable overall score of 7.7 , indicating a generally good experience for patrons. Customer satisfaction also stands at a solid 77.8% , suggesting most visitors leave content.
This assessment is drawn from 284 customer opinions, reflecting a broad range of feedback. The Ambience (8.3) is a clear standout, often praised for its welcoming feel, followed closely by the Food (7.6) offerings.
While Service (7.3) generally receives good marks for its attentive staff, some experiences highlight occasional delays. The Value (5.7) aspect, however, leans towards average, with several comments noting higher pricing for certain items.
Out of 284 customer remarks, 221 were positive, contrasting with 48 negative ones, painting a picture of a place with strong points but also areas for refinement.
What people like
- Inviting Decor
- Quality Pastries
- Friendly Staff
What people don't like
- High Pricing
- Long Waits
- Croffle Freshness
Diamond Coffee N’ Pastry offers a pleasant environment and generally good food and service, making it a solid choice for a casual visit. While the Recommendation Score sits at a respectable 7.8 , indicating a positive overall sentiment, it’s important to manage expectations regarding certain aspects.
If you prioritize a cozy setting and enjoy well-made pastries and coffee, it’s certainly worth exploring. However, be prepared for potentially higher prices on some items and occasional service delays, especially during busy periods.
It’s a good spot for a relaxed coffee break, but perhaps not for a quick, budget-conscious stop.
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Verdict: Our expert take on Diamond Coffee N’ Pastry
Food (7.6 out of 10)
mentioned by 97% of the guests
When it comes to food, this spot generally hits the mark with a good score of 7.6 and a good customer satisfaction of 75.7%. With 112 positive remarks out of 148 total, many rave about the amazing pastries, delicious croffles, and the overall quality food. The coffee also receives high praise for its taste and preparation.
However, there are 25 negative comments to consider. Some customers noted issues with croffle temperature and freshness, wishing they were baked to order. A few found the coffee bitter or burnt, and some were frustrated by the lack of drip coffee options.
Food
148
Reviews
75%
Satisfaction
25
negative
11
neutral
112
positive
Rating distribution
What people like
- Delicious pastries
- Amazing croffles
- Quality coffee
What people don't like
- Croffles lack freshness
- Coffee can be bitter
- No drip coffee
Often praised
- coffeeThey're new in the neighborhood. Really tasteful decor, thoughtful amenities for your pup, and incredible coffee and pastries. Highly recommend Diamond Coffee N' Pastry.
- pastriesGreat pastries! Unfortunately the only thing really good about this place are their pastries.
- FoodFood:5
- foodEverything is super nice and well made
- latteMy experience at the restaurant was wonderful! I enjoyed a delicious and robust latte, where you could really taste the quality. The croissants were delectable!
- crofflecroffle, which is a cross between a croissant and a waffle, and it was delicious
- drinksdrinks were so cute
- latteslattes and desserts. The desserts and coffee are just the right amount of sweetness.
- blueberry croffleloved the blueberry croffle so delish must try
- crofflesshe explained that while they were all out she could make more
Frequently criticized
- coffeeMy experience at the restaurant was marked by a 40-minute wait for a coffee that was so bad, it had to be thrown out after just 2 sips. I suggest having more staff and better trained staff for busy weekend shifts.
- pastriesnot for people who also looking for delicious and fresh baked pastries
- FoodFood:1
- americanoI ordered a regular coffee and the girl at the register looked at me like I was speaking a different language. I ordered an americano instead, and it turns out they pull shots ONE AT A TIME. This meant it took 20 minutes for me to get my drink since there were 4 drinks in front of me.
- cappuccinoit tasted just like straight espresso
- cappuccinosthey’ve all tasted SO bitter and burnt.
- coffee and pastriesI was hoping for a good coffee experience, but this was not it, especially after ordering nearly $55 in coffee and pastries. I wish I would have walked the other direction to the Starbucks.
- croffelI thought the croffel was tough
- croffle freshnessMy coworker and I found the croffle to be tasty, and the cream was glorious! However, the croffle wasn’t warm and felt like it could have been fresher. I give them credit for the speed of completing my order and for cuteness.
- croffle temperatureMy coworker and I found the croffle to be tasty, and the cream was glorious! However, the croffle wasn’t warm and felt like it could have been fresher. I give them credit for the speed of completing my order and for cuteness.
If youre looking for a place with delicious pastries, especially croffles, and generally good coffee, its definitely worth a visit. Just be aware that some experiences with croffle freshness and coffee bitterness have been reported, so manage your expectations on those fronts.
Service (7.3 out of 10)
mentioned by 51% of the guests
Overall, the service here is quite good, with a solid score of 7.3 and customer satisfaction sitting at a healthy 70.8%. Many customers rave about the friendly staff, exceptional customer service, and attentive baristas, often noting how dog-friendly the place is, even offering treats! This positive vibe comes through in 34 positive remarks out of 48 total.
However, there's certainly room for improvement, as seen in 13 negative comments. Some folks have experienced lengthy wait times, especially during busy periods, and a few mentioned rude customer service or issues with staff knowledge regarding menu items. There were also instances of slow preparation, like drinks being pulled one at a time.
Service
48
Reviews
70%
Satisfaction
13
negative
1
neutral
34
positive
Rating distribution
What people like
- Friendly, kind staff
- Exceptional customer service
- Dog-friendly atmosphere
What people don't like
- Long wait times
- Rude customer service
- Slow drink preparation
Often praised
- serviceHad great service even though they were extremely busy
- ServiceService:5
- friendly staffMy experience at this restaurant was centered around coffee visits. I found the service to be good, with friendly staff. The coffee itself was good, and the cozy environment made for a pleasant experience.
- staffEveryone was so welcoming and attentive
- customer servicegreat customer service baristas were so friendly
- dog treatsthey give out dog treats
- waitWe ordered two croffles, and she informed us that they were out but could make more. We had already ordered coffee, so we decided to wait, and the wait was well worth it. I will definitely be going back!
- Wait timeWait time:No wait
- baristaAmazing at the barista that was alone
- baristasbaristas were so friendly
Frequently criticized
- staffMy experience at the restaurant was marked by a 40-minute wait for a coffee that was so bad, it had to be thrown out after just 2 sips. I suggest having more staff and better trained staff for busy weekend shifts.
- serviceI cannot stand pretentious coffee shops like this that don’t serve drip coffee. I ordered a regular coffee and the girl at the register looked at me like I was speaking a different language. I ordered an americano instead, and it turns out they pull shots ONE AT A TIME.
- ServiceService:2
- cashierI informed the cashier and got the same hot latte poured over ice.
- customer serviceExtremely rude customer service.
- preparation timesThe hot chocolate, matcha, and lattes were all well prepared. Although it was busy and the preparation times were a bit lengthy, the experience was well worth the wait.
- pull shotsI ordered a regular coffee and the girl at the register looked at me like I was speaking a different language. I ordered an americano instead, and it turns out they pull shots ONE AT A TIME. This meant it took 20 minutes for me to get my drink since there were 4 drinks in front of me.
- staff knowledgethey put whole milk in the drink like sis, milk is dairy..
- waitWaited 40 minutes
- waiting timetook 20 minutes for me to get it
If youre looking for a spot with generally friendly faces and good customer service, its definitely worth a visit. Just be prepared for potential longer waits or occasional hiccups, especially if you catch them during a rush.
Ambience (8.3 out of 10)
mentioned by 85% of the guests
Stepping into this spot, youll immediately feel the good vibes! With a strong score of 8.3 and an excellent customer satisfaction of 91%, the ambience is clearly a highlight. Many guests (71 out of 78 comments!) rave about it being a "neighborhood gem" thats cozy and inviting, even pet friendly and Instagram worthy.
However, a few voices (5 comments) mention that while charming, the space inside can feel just a little small. Some find it full of people working on their laptops, which might affect the quiet atmosphere for others, and not enough space inside is a concern.
Ambience
78
Reviews
91%
Satisfaction
5
negative
2
neutral
71
positive
Rating distribution
What people like
- Cozy, inviting atmosphere
- Pet-friendly amenities
- Instagram-worthy decor
What people don't like
- Limited seating space
- Can get crowded
Often praised
- atmosphereI had a salted caramel latte that was very tasty, and a blueberry croffle. The atmosphere is relaxed, with nice decor, and they give out dog treats for the occasional canine visitor, and free stickers for people.
- AtmosphereAtmosphere:5
- coffee shopThis is a very cute new coffee shop in the neighborhood. I got a tasty cappuccino there and am glad to see them doing well!
- decorI had a salted caramel latte that was very tasty, and a blueberry croffle. The atmosphere is relaxed, with nice decor, and they give out dog treats for the occasional canine visitor, and free stickers for people.
- ambianceThe ambiance is very cozy and bright
- caféCute little café
- interiorThe interior is very clean and well decorated.
- placeIt's a great little hole with drink specialities and semi-fresh yummy pastries. I like the place, but I found the pricing for the iced oat milk chai to be quite high at $8, which limits my ability to visit frequently, perhaps only once every other week.
- Christmas decorationsLove the Christmas decorations
- Instagram worthyit's an Instagram worthy spot
Frequently criticized
- AtmosphereAtmosphere:1
- muniQuiet if you can ignore muni
- people working on their laptopsit’s full of people working on their laptops
- sizejust a little small
- space insideNot enough space inside
If you're looking for a charming, cozy, and aesthetically pleasing spot to relax or work, this place is definitely worth checking out. Just be aware that it can get a bit snug, especially during busy times or if you prefer a very quiet environment.
Value (5.7 out of 10)
mentioned by 17% of the guests
When it comes to value, many customers appreciate that the prices are reasonable for the portion sizes and taste, with some even noting that drinks are often cheaper here. Based on 10 customer opinions, with 4 positive remarks, it seems theres a decent appreciation for what you get for your money, especially if youre commuting a bit for it! However, the overall value experience is a bit of a mixed bag, with a score of 5.7 (which is average) and customer satisfaction sitting at 40% (which is mixed).
There are 5 negative comments highlighting concerns about higher prices for certain food items, like an iced oat milk chai or a croffle, and even extra charges for syrup. So, while some find it fair, others feel the prices can be a bit steep for specific offerings.
Value
10
Reviews
40%
Satisfaction
5
negative
1
neutral
4
positive
Rating distribution
What people like
- Reasonable prices for portions
- Cheaper drink options
What people don't like
- High prices for food
- Expensive specialty drinks
- Extra charges for syrup
Often praised
- Price per personPrice per person:$1–10
- commuteI didn't try a pastry this time, but they looked tasty. I'll definitely be back, and it's worth the commute from Bernal Heights!
- drinksabout $2 cheaper for most drinks
- pricesThe prices were reasonable for the portion and the taste
Frequently criticized
- crofflefor 7.50$ you want to have freshly made croffle
- foodmore expensive side for food
- iced oat milk chaicharging $8 for an iced oat milk chai is not okay
- pricesThe prices are pretty high
- syrupcharged 0.75 for one pump of syrup
If youre looking for reasonable portions and good drink prices, you might find decent value here. However, be mindful that some specific items, like certain beverages or pastries, might feel overpriced. Its worth a try, but check the menu carefully if you're on a tight budget for specialty items.
How are the prices at Diamond Coffee N’ Pastry?
You’re looking at roughly 13 per person – reported by 45 diners. That puts it in the $11–$20 category. For a Cafe, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the full picture, most diners spend in the 1 – 20 $ range, with a strong cluster right around the $11–$20 mark, showing prices are pretty consistent.
Here’s a quick look at what guests spend per person, based on the latest 45 reviews.
See how this Cafe’s value stacks up against similar spots in San Francisco.
Overall, for a Cafe in San Francisco, we think the pricing feels quite fair. It offers a good balance for a casual meal without breaking the bank.
Customer Reviews: what people think about Diamond Coffee N’ Pastry
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Noise Level
- Quiet
7
Scrumptious Mango Danish & Cute Decor
My experience at this restaurant was quite satisfying. I definitely recommend the Mango Danish from here! It was sooo scrumptious and well made, with a crispy texture and a mango jelly filling that wasn't too sweet.
For drinks, we had the Coconut Americano and the Honey Chai. Both were pretty good and standard. While it's not a place you need to go out of your way for, everything we had was satisfying.
The best part was the cute decor! There's also lots of indoor seating.
- Mango Danish9
- mango jelly8
- Coconut Americano6
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Best Coffee in the City!
My experience at this coffee place was exceptional. I found it to be one of the best coffee places in the neighborhood, and honestly, in the entire city too! ☺️ The Service, Atmosphere, and Food all received a perfect 5/5 rating, reflecting an outstanding overall experience.
- coffee places10
- Service10
- Atmosphere10
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
9
Exceptional Coffee Shop Experience!
I had an absolutely wonderful experience at this coffee shop. The waffle was incredibly fresh and perfectly made, and the coffee was rich and smooth. What truly stood out was the customer service, which was exceptional.
The staff were so welcoming and attentive, making the entire visit even more enjoyable. I will definitely be returning often.
- waffle9
- coffee9
- customer service10
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
9
Unique Waffles and Great Drinks!
My experience at this restaurant was quite positive. I was impressed by the uniquely prepared waffle themed options, alongside a variety of other interesting pastries. The hot chocolate, matcha, and lattes were all well prepared.
Although it was busy and the preparation times were a bit lengthy, the experience was well worth the wait.
- waffle themed options9
- other interesting pastries8
- hot chocolate8
- preparation times4
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Infuriating Coffee Shop Experience
My experience at this coffee shop was incredibly frustrating. I cannot stand pretentious coffee shops like this that don’t serve drip coffee. I ordered a regular coffee and the girl at the register looked at me like I was speaking a different language.
I ordered an americano instead, and it turns out they pull shots ONE AT A TIME. This meant it took 20 minutes for me to get my drink since there were 4 drinks in front of me. It was an absolutely infuriating experience.
How do you call yourself a coffee shop but don’t serve COFFEE? The service was incredibly slow due to their inefficient process, and the lack of basic coffee options was baffling.
- drip coffee1
- regular coffee1
- americano1
What Diamond Coffee N’ Pastry offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Solo dining
- Breakfast
Amenities
- Restroom
Offerings
- Quick bite
- Coffee
Dining options
- Seating
- Breakfast
- Dessert
Service Options
- Outdoor seating
- Dine-in
- Takeout
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What kind of atmosphere and dining options can you expect at Diamond Coffee N’ Pastry?
At Diamond Coffee N’ Pastry, you’ll find a cozy, casual, and trendy atmosphere perfect for relaxing. You can enjoy various dining options, including breakfast and dessert, with comfortable seating available. Outdoor seating, dine-in, and takeout services are also offered for your convenience.
Is Diamond Coffee N’ Pastry accessible and what payment methods are accepted?
Yes, Diamond Coffee N’ Pastry is fully accessible, featuring a wheelchair-accessible entrance and seating to ensure comfort for all guests. When it comes to payments, you can easily pay using credit cards, debit cards, or convenient NFC mobile payments for a smooth transaction.
How does Diamond Coffee N’ Pastry rate overall?
It holds a good overall score of 7.7 . Its Ambience (8.3) and Food (7.6) are highly rated, while Service (7.3) is also good. Value (5.7) is considered average.
What are the main strengths of Diamond Coffee N’ Pastry?
Customers frequently praise its inviting atmosphere and decor , the quality of its coffee and pastries , and the generally friendly staff .
Are there any common drawbacks to consider before visiting?
Some patrons have noted high prices for certain drinks, occasional long waits for orders, and concerns about the freshness or temperature of some croffles.