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Cracked & Battered - San Francisco

Restaurant Cracked & Battered in San Francisco
Photo from Cracked & Battered
How do the guests rate it?
Cracked & Battered at a glance
San Francisco Potrero Hill
$$
Price per Person $21–$30
mentioned by 115 of the guests
#422 out of 2403 places to eat in San Francisco
#64 Restaurant out of 254 in San Francisco
Excellent
8.2 out of 10
8.6
Food
8
Service
7
Ambience
6.4
Value
614

Reviews

80.8%

Satisfaction

Often praised
  • Delicious food
  • Friendly staff
Frequently criticized
  • Slow service
  • Limited seating

The restaurant Cracked & Battered in San Francisco’s vibrant Potrero Hill neighborhood offers a trendy and casual dining experience. You’ll find a welcoming spot perfect for any meal, from a quick bite to a leisurely brunch.

With a focus on diverse offerings, including vegan and halal options, this restaurant ensures there’s something delicious for everyone. Enjoy the relaxed atmosphere whether you’re dining in or grabbing a coffee on the go.

Overview: Introducting Cracked & Battered

Cracked & Battered offers a compelling brunch experience, often praised for its delightful dishes, particularly the well-regarded chicken and waffles. Guests frequently commend the friendly staff and the generally quick service, contributing to a welcoming atmosphere.

The cozy atmosphere also adds to the overall appeal, making it a comfortable spot for a meal. However, the experience isn’t without its minor hitches.

Some patrons have noted instances of slow service or self-ordering systems that detract from the dining experience. While many find the food satisfying, a few items have been described as lacking flavor, and seating can sometimes be a challenge.

Excellent
8.2 out of 10
614

Reviews

80.8%

Satisfaction

82

negative

36

neutral

496

positive

Overall, Cracked & Battered earns a solid 8.2 on the restaurant score, with customer satisfaction standing at a commendable 80.8%. This indicates a generally positive dining experience for most patrons.

The Food (8.6) truly stands out as a highlight, receiving excellent marks and being the most discussed aspect, with many positive remarks among the 496 positive opinions. The Service (8) also performs well, rated as good, though some experiences vary.

The Ambience (7) contributes positively, offering a good setting for meals. However, Value (6.4) is perceived as average, suggesting that while the quality is appreciated, some find the pricing a bit high for what’s offered.

These insights are drawn from a substantial 614 customer comments, with 82 negative points providing a balanced view.

What people like
  • Delicious food quality
  • Friendly, warm staff
  • Cozy atmosphere
What people don't like
  • Inconsistent service speed
  • Limited seating options
  • Some bland dishes

Cracked & Battered is a solid choice for a meal, especially if you prioritize well-prepared dishes and a welcoming vibe. With a strong recommendation score of 8.5, it generally delivers a satisfying experience.

Be prepared for potential waits during peak times, but the food often makes it worthwhile. If you’re seeking a spot with consistently good food and a friendly team, this place is worth considering.

While some minor service and seating issues exist, they don’t overshadow the overall positive impression. It’s a reliable option for a casual and enjoyable dining outing.

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Verdict: Our expert take on Cracked & Battered

Food (8.6 out of 10)

mentioned by 98% of the guests

The food here truly shines, earning a good score of 8.6 and boasting a fantastic 86.7% customer satisfaction! With 327 positive remarks out of 377 total, diners consistently rave about the delicious flavors, generous portions, and high-quality ingredients. Many highlight the perfectly cooked eggs, fluffy pancakes, and amazing chicken and waffles.

However, not every dish hits the mark. While only 31 comments expressed dissatisfaction, some found certain items, like the lemon ricotta pancakes or breakfast burrito, to be bland or lacking flavor. There were also mentions of cold food and a desire for more diverse halal meat options or real maple syrup.

8.6 Food

377

Reviews

86%

Satisfaction

31

negative

19

neutral

327

positive

Rating distribution
What people like
  • Flavorful dishes
  • Generous portions
  • Perfectly cooked eggs
What people don't like
  • Some dishes bland
  • Food served cold
  • Limited coffee options

Often praised

  • food
  • chicken
  • chicken and waffles
  • waffles
  • fried chicken
  • C&B plate
  • Food
  • pancakes
  • hummus
  • portions

Frequently criticized

  • food
  • Vietnamese iced coffee
  • Lemon ricotta pancakes
  • black tea and coffee
  • breakfast burrito
  • brewed coffee
  • brunch offerings
  • chicken
  • chicken was missing
  • decaf coffee

If you're looking for a spot with generally delicious food, especially their chicken and waffles, this place is definitely worth a try. Just be mindful that a few specific items might not live up to the overall high standard, so choose wisely!

Service (8 out of 10)

mentioned by 76% of the guests

The service here generally hits the mark, with a good score of 8 and a good customer satisfaction rating of 78%. Many guests, 110 out of 141 comments, rave about the friendly staff, quick service, and the attentive owner who often goes out of their way to make you feel welcome. You can expect a warm reception and efficient handling of your order.

However, some of the 24 negative comments point to potential snags. A few found the self-service ordering system less personal, while others experienced slow service or long wait times, occasionally feeling a bit rushed out once they were done.

8 Service

141

Reviews

78%

Satisfaction

24

negative

7

neutral

110

positive

Rating distribution
What people like
  • Friendly, warm staff
  • Quick, efficient service
  • Welcoming, attentive owner
What people don't like
  • Self-service ordering
  • Occasional slow service
  • Potential long waits

Often praised

  • service
  • staff
  • Service
  • owner
  • wait
  • wait time
  • owners
  • people
  • quick service
  • Mohammed

Frequently criticized

  • service
  • customer service
  • staff
  • wait
  • broken bottle
  • food to arrive
  • menu
  • read the menu and order using our phones
  • rush us out
  • self server ordering

If you value a friendly atmosphere and generally quick service, especially from the owner, youll likely have a great experience. Just be prepared for the possibility of self-service ordering and potential waits during busy times. Overall, its worth a visit for the positive interactions.

Ambience (7 out of 10)

mentioned by 51% of the guests

When it comes to ambience, this spot generally hits a good note, earning a 7, which is a solid good score. However, customer satisfaction sits at 61%, indicating a bit of a mixed bag, so lets dive into what makes it tick. Many folks rave about the overall atmosphere, especially loving the outside tables and cozy atmosphere, often mentioning the great vibes and welcoming environment.

With 50 positive remarks out of 82 total, it seems many find it a delightful place to be. On the flip side, there are 23 negative comments that highlight some areas for improvement. Some found the crowded atmosphere and noisy interior a bit much, with a few noting a lack of shade or that it could get hot inside.

' While the outdoor seating is a big draw, the indoor experience can sometimes feel a bit cramped or loud, which is something to keep in mind.

7 Ambience

82

Reviews

61%

Satisfaction

23

negative

9

neutral

50

positive

Rating distribution
What people like
  • Great outdoor seating
  • Welcoming atmosphere
  • Good location
What people don't like
  • Noisy interior
  • Crowded atmosphere
  • Hot inside

Often praised

  • atmosphere
  • Atmosphere
  • location
  • parking
  • place
  • American vibe
  • Outside
  • area
  • cozy atmosphere
  • easy parking

Frequently criticized

  • seating
  • Parking space
  • atmosphere
  • bench finishing
  • bigger spot
  • birthday celebration
  • busy FAST
  • crowded atmosphere
  • hard to see
  • heaters

If you're looking for a vibrant spot with great outdoor seating and a welcoming vibe, especially on a nice day, this place is definitely worth checking out. Just be aware that the interior can get a bit noisy and crowded, so if you prefer a quiet, spacious indoor experience, it might not be your top pick.

Value (6.4 out of 10)

mentioned by 11% of the guests

When it comes to value, many folks feel theyre getting a pretty good deal here! With 9 positive remarks out of 14 total, customers often praise the fair prices and how the bill feels reasonable, especially for San Francisco. Many found the Price per person to be quite affordable, making it feel like its truly worth every penny, contributing to an average score of 6.4.

However, it's not all sunshine and rainbows. With 4 negative remarks, some customers felt they had to pay extra for simple convenience, especially with online orders not offering much value. A few even found the food bland considering the price, leading to a customer satisfaction of 64.3%, which is a bit of a mixed bag.

6.4 Value

14

Reviews

64%

Satisfaction

4

negative

1

neutral

9

positive

Rating distribution
What people like
  • Fair prices
  • Good value SF
  • Worth every penny
What people don't like
  • Pay for convenience
  • No online value
  • Bland for price

Often praised

  • price
  • prices
  • Price per person
  • affordable price
  • bill

Frequently criticized

  • convenience
  • online order
  • pay extra
  • price

Overall, if youre looking for fair prices and good portions, especially for dining in, this spot could be a decent choice. Just be mindful that some feel the value dips when youre paying for convenience or ordering online, so plan accordingly.

How are the prices at Cracked & Battered?

You’re looking at roughly 24 per person – reported by 115 diners. That puts it in the $21–$30 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.

Looking at the numbers, most diners are spending right around this mark, with prices clustering nicely in the 11 – 30 $ sweet spot. So, you won’t find too many wild price swings here!

Here’s a quick look at what guests spend per person, based on the latest 115 reviews.

How this restaurant’s value for money stacks up against similar spots in San Francisco.

Overall, we think the pricing feels pretty fair for a Restaurant in San Francisco. It offers a good balance without breaking the bank.

Customer Reviews: what people think about Cracked & Battered

Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Angelina T.
Review date: 11/01/2025
8
Great Brunch with Minor Syrup Wish
My experience at this restaurant was quite positive, especially for brunch. I had the Fatimas shakshuka, which was good, particularly with the green peppers. The staff kindly refilled my pita bread when I finished it, and I still had some hummus leftover, which was very good. The eggs in the shakshuka were made perfectly. I also tried the Chicken and waffles; they were good, though I wished there was more syrup. The fried chicken was the best part of that dish. It's a good place for breakfast or lunch. The dining area is somewhat smaller, so it's best for parties of 2-3 people.
  • Fatimas shakshuka8
  • green peppers8
  • pita bread9
  • syrup5
Visit Type
  • Casual Outing
Group Type
  • Friends
Group Size
  • Couple
Service Type
  • Dine-in
Morsi M.
Review date: 10/28/2025
10
A Must-Visit SF Gem!
My experience at this restaurant was truly wonderful. It's a must-visit in SF, offering a great restaurant experience with very friendly owners. The amazing location is a bonus, perfect for a walk afterwards. I highly recommend the chicken benedict; it was amazing. Their potatoes were also quite scrumptious. Whether you choose to sit indoors or outdoors, you're guaranteed to have a great time. I recommend going with family or friends, as you will definitely want to go again.
  • chicken benedict10
  • potatoes9
  • owners10
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Breakfast
Wait Time
  • Short (6–15 min.)
Angel M.
Review date: 10/25/2025
10
Incredible Food, Highly Recommended!
My experience at this establishment was truly wonderful. The food is incredible, and I'm eager to return to try more items from the menu. I sincerely hope this place attracts many more customers. The atmosphere was rated a 5, and the service also received a perfect 5. The wait time was minimal, up to 10 minutes, and the group size was 3-4 people. The meal type was breakfast.
  • food10
  • service10
  • atmosphere10
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Group Type
  • Family
Group Size
  • Small Group
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Doctor D.
Review date: 10/24/2025
9
Delicious Food and Wonderful Experience!
My experience at this restaurant was wonderful. The crack and battered was so delicious, and their chicken is to die for. My family and I enjoyed everything about this place, and we would come again and again. We even had the pleasure of meeting the owner and some of his family. The drinks were also wonderful; my son enjoyed his fresh squeezed orange juice, and my fresh coffee with house whipped cream was so good. I highly recommend this place!
  • crack and battered9
  • chicken10
  • drinks8
Price per Person
  • $21–$30
Visit Type
  • Food Exploration
Group Size
  • Solo
Service Type
  • Dine-in
Meal Type
  • Breakfast
Wait Time
  • Immediate (0–5 min.)
Hasan A.
Review date: 10/19/2025
9
Quick Service, Scrumptious Brunch!
My experience at this restaurant was marked by extremely quick service and amazing servers who were truly on top of their game. I ordered the classic brunch menu item, which featured four mini waffles, fried chicken, and eggs. Everything was scrumptious. I also ordered a juice, which I believe was orange carrot juice; it was a bit pricey but worth it. While the food and service were excellent, I felt the restaurant could honestly ditch the mason jar for drinks, as it doesn't add value and feels a bit dated. The good outdoor seating was a definite plus.
  • service10
  • servers10
  • classic brunch menu item10
  • mason jar3

What Cracked & Battered offers

Crowd

  • Tourists
  • LGBTQ+ friendly
  • Groups

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs

Popular for

  • Solo dining
  • Breakfast

Offerings

  • Vegan options
  • Coffee
  • Small plates
  • Halal food
  • Vegetarian options
  • Quick bite

Dining options

  • Breakfast
  • Brunch
  • Table service
  • Dessert
  • Dinner
  • Seating
  • Lunch

Service Options

  • No-contact delivery
  • Outdoor seating
  • Dine-in
  • Delivery

Pets

  • Dogs allowed outside
  • Dogs allowed

Parking

  • Paid street parking

Atmosphere

  • Casual
  • Trendy

FAQs

What dining options and dietary considerations does Cracked & Battered offer?
At Cracked & Battered, you can enjoy breakfast, brunch, lunch, and dinner with table service and seating available. The menu is inclusive, featuring excellent vegan options, vegetarian options, and halal food, ensuring a diverse selection for various dietary needs. You can also grab a quick bite or a coffee.
Cracked & Battered provides a casual and trendy atmosphere, perfect for a relaxed meal. You have several convenient service options, including dine-in, delivery, and no-contact delivery. For those who enjoy the outdoors, seating is available outside, and you can even bring your dog along. Paid street parking is also an option.
Cracked & Battered holds a strong overall score of 8.2. Its Food (8.6) is particularly well-regarded, followed by good Service (8) and Ambience (7). Value (6.4) is considered average.
Many patrons enjoy the chicken and waffles, often described as crispy and fluffy. The hummus and pancakes also receive positive mentions for their quality and flavor.
The staff are often described as friendly and welcoming, contributing to a cozy atmosphere. However, some guests have noted occasional slow service, and seating can be limited during busy periods.
Loading map…
Location
1434 18th St, 94107 San Francisco
Opening hours
Monday
8:00 AM – 2:00 PM
Tuesday
Closed
Wednesday – Sunday
8:00 AM – 2:00 PM