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Chipotle - Reviews
6756 Grand National Dr, 32819 Orlando
All reviews at a glance
337
Reviews
32.3%
Satisfaction
210
negative
18
neutral
109
positive
What people say about Chipotle
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Visit Type
Service Type
Group Type
Group Size
Meal Type
Wait Time
Noise Level
Price per Person
Visit Type
- Quick Meal
Group Type
- Family
Group Size
- Small Group
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
Noise Level
- Loud
1
Terrible Experience, Long Wait, Order Cancelled
I wish there was a 0-star option. My experience at this location was very bad, and the staff did not seem to care. I placed an order online while at the store, but it took more than an hour, even after asking several times for the order pickup.
GrubHub had shown a pickup time of 20 minutes. I was still waiting and kept getting told '5 more minutes, ' '7 minutes, ' etc. Many other people were coming and buying items in the meantime while my family was just waiting for our order.
To make matters worse, they ended up cancelling our order after an hour of making us wait at the store. Shame on them.
- staff1
- order pickup1
- waiting1
Price per Person
- $41–$50
Visit Type
- Casual Outing
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
Noise Level
- Loud
1
Terrible Service, Never Got Our Food
My family and I visited when the restaurant was empty and ordered three of the same bowls. We experienced an extremely long waiting time, over an hour, and our order still did not arrive. It was frustrating to see five other tables who ordered after us receive their food promptly.
When we questioned a worker, she repeatedly changed the estimated time, and it felt as though she did not care about our situation. Ultimately, we had to cancel our order and leave without eating. I cannot rate the food as we never received it.
This was a very bad experience, and I would not recommend this restaurant if you value your time.
- waiting time1
- did not care1
- very bad experience1
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
2
Disappointing Experience with Incorrect Order and Missing Items
My experience at this restaurant was quite disappointing. I was charged for a couple of sides that were never provided, and we weren't given a receipt to verify the charges. To make matters worse, my burrito was prepared incorrectly.
The tortilla broke, and instead of remaking it properly, they simply transferred the filling into a new tortilla. Overall, the service and food handling were very disappointing.
- sides2
- receipt2
- burrito3
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Noise Level
- Moderate
9
Generous Portions, Delicious Food, Friendly Staff
I walked into Chipotle looking for a light meal and somehow ended up with a rice bowl that could feed a small village. I ordered confidently, but immediately forgot every decision I’d ever made once they started asking questions, and just nodded my way through it. The staff were fast and friendly, and watched me panic while choosing between chicken and steak.
Everything tasted unreal, and the portions were generous. Yes, guac still costs extra (which was emotionally devastating). I would happily get confused and overfed here again.
10/10.
- staff10
- food10
- portions9
- guac2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
Noise Level
- Loud
8
Great Food, Fast Service, Crowded Atmosphere
My experience at this restaurant was largely positive, with the food being almost perfect and the service being exceptionally fast. The employees were very helpful and friendly. However, the atmosphere was not the best due to the massive amount of people present.
- food9
- service10
- employees10
- atmosphere4
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
8
Deliciously Spicy Food!
You can eat delicious, but spicy food! It's different, but very tasty! I haven't figured out if I can order it without spice!
- food8
- spice6
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
9
Delicious Burritos at Chipotle
My experience at Chipotle was fantastic! I found the meat and sweet beans they use to be absolutely delicious. I highly recommend their burritos.
- meat9
- sweet beans9
- burritos10
Visit Type
- Delivery
Service Type
- Takeout
2
Teenagers fighting, packed store
My experience at the restaurant was terrible. I ordered takeout, and upon arriving at the store, I found only four people working, all teenagers, who were fighting amongst themselves. This was happening even though the store was packed with customers.
- teenagers2
- store2
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Moderate
2
Barely enough to satisfy hunger
I barely managed to satisfy my hunger here. The price did not reflect the quality of the product. My experience was that the food was just enough to curb hunger, and the value for money was questionable.
- product3
- price3
- hunger2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Hearty, Affordable Lunch Spot
My experience at this restaurant was great! It's a hearty meal at a good price. We tried the bowl and the burrito.
It cost approximately $15 USD per person with a drink. The staff speak Spanish and are friendly.
- hearty meal9
- good price8
- bowl8
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