oChef » Cafe Madeleine – San Francisco » Cafe Madeleine – San Francisco – Reviews

Cafe Madeleine - Reviews

149 New Montgomery St, 94105 San Francisco
All reviews at a glance
201

Reviews

60.2%

Satisfaction

71

negative

9

neutral

121

positive

What people say about Cafe Madeleine

Visit Type
  • Food Exploration
Service Type
  • Delivery
Jxx X.
Review date: 10/19/2025
6
Inconsistent Almond Pastry Filling
My building receives daily deliveries from Cafe Madeleine. I absolutely love the almond cream-filled pastry, but its consistency is a major issue. Often, there's very little filling, almost to the point of being non-existent. Other times, the filling is abundant, and it's amazing. I wish there was a generous amount of filling every day, as it makes the pastry sooooo good and bursting with flavor! Additionally, please bring back the chocolate-filled pastry. The replacement you introduced a couple of years ago is nowhere near as good!
  • almond cream filled pastry9
  • filling3
  • chocolate filled pastry2
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Breakfast
Wait Time
  • Short (6–15 min.)
Noise Level
  • Moderate
Kristina K.
Review date: 09/29/2025
10
Incredible Ube Croissant & Excellent Tea!
I was in town visiting and came here multiple times because it was so good. The service was quick and the ube croissant was incredible. Just the right amount of sweetness. It's hard to wow me with a tea, but their English Breakfast was excellent.
  • service9
  • ube croissant10
  • English Breakfast8
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Lishara M.
Review date: 09/05/2025
8
Dedicated Staff in a Busy Café
As a former employee, I can attest to the hard work the staff puts in daily. Despite a small front-of-house team, especially after COVID closures, they strive to keep things running smoothly. The café gets very busy due to regular customers, catering orders, delivery apps, and partner requests, which can be overwhelming. Nevertheless, the team makes a genuine effort to provide great service. Café Madeline is a family business, and the team truly cares about offering customers the best possible experience, drawing on skills honed by the owner's time in France. The work environment was always supportive. While challenges like difficult customers or safety concerns arose, the staff consistently aimed for excellent customer service, with genuine effort evident even on tough days. It's important to remember the staff are human, working hard to make every experience positive.
  • staff9
  • front-of-house team7
  • service8
Visit Type
  • Food Exploration
andrew L.
Review date: 07/25/2025
10
Amazing Custom Cheesecake Experience!
My experience at this bakery was exceptional. They were the only ones willing to create a custom cheesecake for me, and they absolutely crushed it. The pistachio cheesecake with raspberry crème on top was both beautiful and tasty. The staff were friendly and accommodating, and the price was good. I highly recommend this bakery.
  • custom cheesecake10
  • pistachio cheesecake10
  • raspberry crème9
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Group Size
  • Solo
Service Type
  • Dine-in
Meal Type
  • Lunch
Wait Time
  • Immediate (0–5 min.)
Alex S.
Review date: 07/14/2025
10
Delicious Baked Goods and Lovely Staff
My experience at this cafe was fantastic! It's one of the best lunch spots around. The baked goods and sandwiches are made in-house and were absolutely delicious. The staff was also lovely, contributing to a great overall experience.
  • baked goods10
  • sandwiches10
  • staff10
Price per Person
  • $1–$10
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Divya S.
Review date: 05/19/2025
9
Delicious Mocha, Great Value!
My experience at the restaurant was fantastic! The mocha was yummmm and so reasonably priced. I'm definitely returning to try other items on the menu.
  • mocha9
  • price9
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Delivery
Meal Type
  • Lunch
Ashish S.
Review date: 04/24/2025
8
Delicious Pot Pie and Quiche
My experience at the restaurant was centered around their delicious chicken pot pie and mushroom quiche. Both dishes were enjoyed at their respective prices. I would definitely go back to try their sweet options.
  • chicken pot pie9
  • mushroom quiche9
  • prices7
Service Type
  • Dine-in
Eitan A.
Review date: 03/24/2025
1
Dishonest Pricing and Fees
My experience at this restaurant was marked by deceptive pricing practices. They deceptively list their prices and then charge a fee of their own invention, which is not legally required or set by the city. A clear indicator that this fee is fabricated is that not all restaurants impose it, and those that do charge varying amounts. This practice is akin to drip pricing, similar to what Ticketmaster used to do, and is inherently dishonest.
  • prices1
  • fee1
  • drip pricing1
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
P M.
Review date: 10/07/2024
9
Cafe Madeline: Delicious Lunch Value!
My experience at Cafe Madeline was fantastic, especially considering they offer a solid lunch for under $15 in 2024. It's a real win! The chicken pot pie was exceptional, possibly one of the best I've ever had, featuring a nice chicken medley and a wonderfully flaky crust. It even comes with a salad, which is a great bonus. The staff working the counter were consistently pleasant, and they also have a tempting selection of sweet treats.
  • lunch9
  • chicken pot pie10
  • flaky crust9
Visit Type
  • Food Exploration
Group Size
  • Solo
Service Type
  • Takeout
Margie W.
Review date: 07/16/2024
9
Heavenly Desserts at Cafe Madeleine
I was initially a bit worried when I walked into Cafe Madeleine due to some 1-star reviews. However, I just needed some desserts to go and bought a box of 4. The staff, though busy, were friendly and offered suggestions for the most popular cakes. Each cake was $7, which I found to be a really good deal in downtown SF. & I have to tell you, it tastes like heaven. Love it. Now it will be my go-to place for dessert after Henry's Hunan on Nantoma St.
  • staff8
  • cake10
  • deal8

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