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Burger King - Reviews

10880 W Charleston Blvd, 89135 Las Vegas
All reviews at a glance
382

Reviews

28.5%

Satisfaction

244

negative

29

neutral

109

positive

What people say about Burger King

Service Intent
  • Quick Meal
Collin
Review date: 12/10/2025
2
Burger bun hard, missing sides
My experience at the restaurant was disappointing. I had to eat my SpongeBob burger without the bottom bun because it was hard as a rock. Additionally, I was shorted 2 cheesy tots.
  • SpongeBob burger2
  • bottom bun1
  • cheesy tots2
Service Intent
  • Quick Meal
Visit Type
  • Takeout
Wait Time
  • Long (31+ min.)
C M.
Review date: 10/29/2025
2
Burger King Drive-Thru Service Nightmare
My experience at this Burger King was incredibly frustrating. The drive-thru process was a mess; I was asked to pay and then wait at the front for 10 minutes. When I went inside to inquire, the cook quickly made my burger, but the staff member assembling orders repeatedly skipped over my Whopper Jr. It wasn't until I asked about the delay that she, with an attitude, asked someone else to finish my order. The customer service here is terrible.
  • cook8
  • drive thru2
  • wait1
  • lady getting orders1
Service Intent
  • Quick Meal
Visit Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Errick V.
Review date: 10/27/2025
2
Hygiene Concerns and Missing Bacon
My experience at this restaurant was disappointing due to significant hygiene issues and an incomplete order. The place was packed with people waiting, yet no one greeted us upon entry. I observed a staff member handling food who repeatedly touched her hair and face without washing her hands, even using her shirt to wipe her nose. This is unacceptable, especially when handling unwrapped food. The bacon burger I ordered arrived without bacon. I will be warning others to avoid this location due to the potential food safety hazard posed by that specific associate. I hope I don't get sick.
  • crowded place5
  • staff hygiene1
  • food handling1
  • bacon burger2
Service Intent
  • Quick Meal
Visit Type
  • Dine-in
Meal Type
  • Dinner
matt R.
Review date: 08/18/2025
9
Delicious Brisket Burger Before Closing
I came just before closing on a Sunday night. The staff was friendly, and the brisket burger was delicious and really hit the spot.
  • staff9
  • brisket burger10
Service Intent
  • Quick Meal
Visit Type
  • Takeout
Denny H.
Review date: 07/30/2025
6
Drive-thru mix-up with burgers
I used the drive-thru and unfortunately, they accidentally gave me two triple cheeseburgers instead of the two doubles I ordered. This was a mix-up with my order.
  • two triple cheeseburgers5
  • two doubles5
  • drive-thru3
Price per Person
  • $21–$30
Service Intent
  • Quick Meal
Visit Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
A F.
Review date: 07/27/2025
1
Horrific Chicken Sandwich Experience
My experience at this restaurant was incredibly disappointing, particularly with the chicken sandwich. I found it to be one of the most horrific chicken sandwiches I have ever eaten. After just one bite, I had to throw it away. Unfortunately, this wasn't an isolated incident; all four chicken sandwiches we ordered went straight to the trash. The food quality was extremely poor, leading to a complete waste of our meal. The service received a very low rating of 1, and the food also received a rating of 1, reflecting the terrible experience.
  • chicken sandwiches1
  • four chicken sandwiches1
  • food1
Price per Person
  • $1–$10
Service Intent
  • Casual Outing
Visit Type
  • Dine-in
Noise Level
  • Moderate
Den L.
Review date: 07/19/2025
9
Professional and Pleasant Experience
My experience at the restaurant was pleasant. The management and staff worked professionally and politely to correct my order. I appreciate their clam and friendly demeanor, which ensured my experience today was a pleasant one. Thank you! 🍔🍟👍
  • management and staff9
  • order correction9
  • demeanor9
Price per Person
  • $1–$10
Service Intent
  • Quick Meal
Visit Type
  • Takeout
Meal Type
  • Dinner
Noise Level
  • Moderate
Joanna
Review date: 07/10/2025
2
Horrible Customer Service Experience
I was genuinely disappointed with my experience. While I'm usually not one to complain, the customer service was horrible. I understand that people can have bad attitudes when tired, and I had also just gotten off my late-night shift, but I still maintained respect. When I went through the drive-thru, I received very rude responses when ordering and asking for the total. The situation at the window was even worse. I understand it's late and you're tired, but please show respect to other tired and hungry people too. I would not recommend going here unless you want to be disrespected and feel uncomfortable.
  • customer service1
  • rude responses1
  • disrespected1
Price per Person
  • $11–$20
Service Intent
  • Quick Meal
Visit Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Stephen S.
Review date: 07/02/2025
8
Friendly Staff, Tasty Burgers, Okay Onion Rings
My experience at this restaurant was largely positive, thanks to the friendly staff. The burgers were made fresh, which was a definite highlight. While the onion rings weren't as impressive, they were still tasty. Overall, a good experience with great service and food.
  • staff10
  • burgers10
  • onion rings6
Price per Person
  • $1–$10
Service Intent
  • Quick Meal
Visit Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
Edward B.
Review date: 06/22/2025
8
Fresh Late Night Snack
I stopped by for a quick late night snack and found it to be quite fresh and satisfying. The Cheesy tots were a definite highlight!
  • quick late night snack8
  • Cheesy tots10

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