Highlights
- Great wine list
- Great tea selection
Reviews
Satisfaction
The restaurant Blackwood in San Francisco’s vibrant Marina District offers you a memorable dining experience. As a top-tier restaurant, it stands out with its great wine list, inviting you to explore a curated selection.
You’ll find a cozy, casual, and trendy atmosphere perfect for any occasion, whether you’re seeking healthy options or enjoying happy hour drinks.
Blackwood offers a dining experience where the food truly shines, often described as fresh and flavorful with thoughtful presentation. The ambiance also contributes positively, providing a modern and relaxed setting, sometimes with appealing outdoor seating.
However, some guests have noted concerns regarding the overall value, particularly with automatic gratuity practices and perceived pricey items. There have also been occasional reports of inattentive service and issues with noise level or even an unpleasant aroma.
Reviews
Satisfaction
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Blackwood achieves a respectable overall score of 7.1, indicating a generally good experience. However, customer satisfaction sits at 69.6%, suggesting a mixed reception among diners.
This contrast is worth noting, as while many find it good, a significant portion expresses reservations. These insights are drawn from over 760 customer opinions, with 530 positive and 180 negative.
The Food (7.2) is a clear strength, frequently praised for its quality. Ambience (7.8) also scores well, contributing positively to the dining experience.
While Service (7.2) generally performs well, it receives a notable number of negative comments. The primary area for improvement appears to be Value (3.9), which is consistently rated lower, reflecting concerns about pricing and additional charges.
Blackwood presents a compelling option if you prioritize well-prepared dishes and a pleasant setting. With a recommendation score of 7.2, it’s generally a place worth considering, especially for its culinary offerings and atmosphere.
However, be mindful of the potential for a less-than-stellar value proposition and occasional service hiccups. If you’re sensitive to noise or concerned about parking, these aspects might temper your experience.
When it comes to the food, this spot generally hits the mark with a 7.2 score, indicating a good culinary experience. Many rave about the delicious and flavorful dishes, with highlights like the signature stone pot, millionaires bacon, and generous portions. With 328 positive remarks out of 470 total, theres a lot to love about the menus variety and creative Thai-American fusion.
However, customer satisfaction sits at a 69.8%, which is a mixed bag. Some diners found the food lacking in flavor, overly sweet, or experienced issues like dry chicken and inconsistent quality. There were 105 negative comments, suggesting that while many enjoy it, theres room for improvement in consistency and execution.
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If youre looking for creative Thai-American fusion with often generous and flavorful dishes, its definitely worth a try. Just be aware that some experiences point to inconsistency in flavor and quality, so manage your expectations.
When it comes to service, this spot generally hits the mark, boasting a 7.2 score and a solid 70.6% customer satisfaction. With 108 positive remarks out of 146 total, many guests rave about the friendly service, attentive staff, and quick delivery of food. They often feel welcomed and well-cared for, highlighting efficient and accommodating experiences.
However, not everyone has had a seamless experience. The 38 negative comments point to occasional inattentive servers, slow service, and even some rude staff interactions. Issues like long wait times to order or unorganized management have sometimes left guests feeling frustrated and overlooked.
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Satisfaction
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Overall, the service here leans positive, making it a good choice if you value a friendly and efficient dining experience. While some hiccups with attentiveness or speed can occur, the majority of guests leave happy. It's worth a try for generally good service.
The ambience here generally hits the mark, scoring a solid 7.8 and leaving 81.7% of customers satisfied. With 85 positive remarks out of 104, guests frequently praise the cute spot and modern and relaxed atmosphere. Many adore the walls blanketed in flowers, outdoor seating, and the great vibe that makes it a truly beautiful and unique place to dine.
However, there are a few areas for improvement, noted in 13 comments. Some found the noise level to be extremely loud, making conversation difficult. A few also mentioned the interior felt worn or that the restaurant could be cold due to an open door, and one even noted an unpleasant aroma.
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If you're looking for a visually stunning and generally relaxed spot with a great vibe, this place is definitely worth checking out. Just be prepared that it can get a bit loud, and some minor interior details might not be perfect.
When it comes to value, a handful of diners (9 out of 34 opinions) found some pleasant surprises, highlighting reasonable price points and even bottomless options that felt like a steal. They appreciated getting quality for the money, making their experience feel worthwhile, and noted the convenience of paying by credit card. However, the overall picture for value is quite challenging, with a score of 3.9 and only 26.5% customer satisfaction.
Many of the 24 negative comments frequently cited pricey dishes, unexpected gratuity and auto-gratuity charges, and inflated food prices, often feeling the price point wasnt justified, especially with extra fees like the SF Employee Benefit Mandate'.
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If value is a top priority, proceed with caution. While a few found reasonable prices or bottomless deals, the majority felt it was pricey with unexpected gratuity and inflated food prices. Be prepared for potentially higher costs and scrutinize your bill.
You’re looking at roughly 37 per person – reported by 130 diners. That puts it in the $31–$40 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, we see a pretty interesting mix! While the average hovers around 37, a good number of guests spend less, often in the $21–$30 range, and another significant group opts for more premium experiences, spending $41–$50. So, there’s a nice spread, catering to different budgets.
Here’s a quick look at what guests spend per person, based on the latest 130 reviews.
Comparing value for money against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Restaurant in this category, especially given the variety of price points available to guests. It offers flexibility for different dining preferences.