Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Big Max Burger Co – Seattle
Big Max Burger Co - Seattle
Photo from Big Max Burger Co
Big Max Burger Co at a glance
Seattle Queen Anne
- 🍔 Hamburger-Restaurant
$$
Price per Person $11–$20
mentioned by 97 of the guests
#347 out of 858 places to eat in Seattle
#10 Hamburger-Restaurant out of 24 in Seattle
Good
7.7 out of 10
Food
Service
Ambience
Value
548
Reviews
75.5%
Satisfaction
Often praised
- Attentive Service
- Flavorful Burgers
- Inviting Atmosphere
Frequently criticized
- High Price
- Food Inconsistencies
- Long Waits
The restaurant, Big Max Burger Co, is a popular Hamburger Restaurant located in Seattle’s vibrant Queen Anne neighborhood. You’ll find a casual atmosphere perfect for a quick bite or a relaxed meal.
With inviting outdoor seating available, it’s an ideal spot to enjoy delicious burgers and more. Whether you’re stopping by for lunch, dinner, or even brunch, you’re in for a treat.
Overview: Introducting Big Max Burger Co
Big Max Burger Co generally hits the mark for those seeking a satisfying meal. Diners frequently praise the quality of the burgers and fries, noting their flavor and seasoning.
The overall dining experience is often described as positive, with many appreciating the care put into the food preparation. However, some visitors find the overall price point to be a concern, feeling that certain items or additions can be quite expensive.
While the food itself is often well-received, there are occasional remarks about cold burger issues or overly thin patties, suggesting some inconsistency.
Good
7.7
out of 10
548
Reviews
75.5%
Satisfaction
92
negative
42
neutral
414
positive
Big Max Burger Co earns a solid 7.7 overall score, reflecting a generally positive experience for many. Customer satisfaction stands at a respectable 75.5%, indicating that most patrons leave content.
With 548 customer remarks considered, the feedback paints a clear picture. The Service (8.5) truly shines, often described as friendly and efficient, while the Ambience (8.2) also contributes significantly to a pleasant visit.
The core offering, Food (7.6), is well-regarded, with many positive comments outweighing the negative ones (414 positive observations versus 92 critical ones). However, the aspect of Value (4.9) presents a notable area for consideration.
While some find it affordable, a significant portion of feedback points to concerns about the pricing, suggesting that some feel it can be quite expensive for what you receive.
What people like
- Attentive Service
- Flavorful Burgers & Fries
- Inviting Atmosphere
What people don't like
- High Price Point
- Food Inconsistencies
- Extended Wait Times
Big Max Burger Co offers a generally positive experience, especially if you prioritize excellent service and a pleasant setting. With a 7.7 recommendation score, it’s a solid choice for a casual meal.
The flavorful burgers and well-seasoned fries are often a hit, making it worth considering for a satisfying bite. However, be prepared for the potential of higher prices, as value is a common concern among diners.
While the food is largely good, occasional inconsistencies in preparation or longer wait times could detract from your visit. It’s a place worth trying, but manage your expectations regarding cost and occasional operational hiccups.
Similar Restaurants in Seattle
- Hamburger-Restaurant
8.7
out of 10
out of 10
519
86.7%
- $$
- First Hill
- Food
- Service
- Ambience
- Hamburger-Restaurant
8.4
out of 10
out of 10
390
87.9%
- $$
- Southeast Magnolia
- Food
- Service
- Ambience
- Hamburger-Restaurant
8.1
out of 10
out of 10
350
84.3%
- $$
- University Heights
- Food
- Service
- Ambience
- Hamburger-Restaurant
8
out of 10
out of 10
540
80.6%
- $$
- Madison Valley
- Food
- Service
- Ambience
- Hamburger-Restaurant
8
out of 10
out of 10
652
81%
- $$
- Eastlake
- Food
- Service
- Ambience
- Hamburger-Restaurant
7.9
out of 10
out of 10
272
84.6%
- $
- West Campus
- Food
- Service
- Ambience
Verdict: Our expert take on Big Max Burger Co
Food (7.6 out of 10)
mentioned by 100% of the guests
The food here generally hits the spot, scoring a solid 7.6, which is good, and customer satisfaction is also good at 73.6%. Based on 257 positive remarks out of 349 total, many rave about the delicious burgers, especially the crispy-edged patties, and the amazing shoestring fries with their unique seasoning. Dont forget the best ever' chicken nuggets and the fantastic milkshakes!
However, 63 negative comments suggest some areas for improvement. A few folks found burger patties dry or overly greasy, and some fries were reported as overcooked or too thin. There were also comments about small portion sizes and an occasional dish being too salty.
Food
349
Reviews
73%
Satisfaction
63
negative
29
neutral
257
positive
Rating distribution
What people like
- Delicious, crispy burgers
- Amazing seasoned fries
- Fantastic milkshakes
What people don't like
- Dry burger patties
- Overly greasy food
- Too salty dishes
Often praised
- friesI would definitely recommend getting the extra bacon as it's done right with just the perfect amount of crunch but not overcooked. The fries are shoestring, but the seasoning is the shining star, as you'll find yourself eating them even if you feel full. Onto the "nuggs": the order menu mentioned "best nuggets you'll have, " and it was spot on.
- foodMy experience at this restaurant has consistently been great, especially after hikes. It's always super easy, tasty, and fast. Today, I tried a shake for the first time, and it was amazing!
- burgersBetween the two of us, we ordered the falafel burger, queen animal burger, small fries and a small chocolate shake. The burgers are really quite flavourful - I will say, however, that the falafel burger is quite tangy because of the labneh and kraut. The falafel patty inside is really nice though!
- burgerI was visiting from the Eastside and stumbled upon this amazing burger place. I loved the burger! The bun was fresh and the sauces were delicious.
- FoodFood:5
- milkshakesIf you're craving a burger, this place will not disappoint. Their milkshakes are also incredible.
- Big Max burgerthe Big Max burger and fries, and wow, they were so good!
- nuggetsThe fries are shoestring, but the seasoning is the shining star, as you'll find yourself eating them even if you feel full. Onto the "nuggs": the order menu mentioned "best nuggets you'll have, " and it was spot on. The BBQ and ketchup seem to be house-made, and the giant nuggets put to shame what McDonald's has tried to do for centuries.
- shakesbigger size than i paid for on shakes
- shoestring friesThey only have a small or large size fry option - definitely get the large! They’re shoestring fries and the seasoning is sooo good. Make sure to get some max sauce for those as well.
Frequently criticized
- burgerI ordered takeout and was told it would be 10 minutes. I arrived about 15 minutes later, having been stuck in traffic, only to find the burger was literally cold, as if it had been in the fridge. It was a weird experience eating such a cold burger.
- friesThin crunchy over cooked fries
- burgerssauce they put on the burgers. It's a bit too vinegary/mustardy
- baconpaid for an addition of bacon that wasn’t added
- bunsThe buns where dripped with sauce and became a gooey mess
- foodThe food was tasty, rated 4. 5 out of 5, though it was a little greasy. Overall, a great experience with excellent service.
- pattiesThin dried out over cooked patties
- pattypatty or lack there of was cooked well beyond recognizable meat
- saucedont really like the sauce they put on the burgers
- Big Max BurgerBig Max Burger was a big meh
If you're craving a classic burger joint experience with standout fries and shakes, this place is definitely worth a try. Just be mindful that some find the patties inconsistent or portions a bit small, so manage your expectations.
Service (8.5 out of 10)
mentioned by 63% of the guests
When it comes to service, this spot truly shines! With a solid score of 8.5 and a fantastic customer satisfaction rate of 83.7%, its clear guests are generally thrilled. Based on 82 positive remarks out of 98 total, patrons consistently praise the friendly staff and amazing service.
Many appreciate the speed and ease of ordering, highlighting the excellent customer service and attentive team members. However, its not entirely without its hiccups. A handful of the 98 comments, specifically 9 negative ones, point to some areas for improvement.
A few guests experienced frustration with waiting time and wait time, particularly when the restaurant wasnt even busy. The fountain drink machine' setup also caused minor inconvenience for some, requiring staff assistance for refills.
Service
98
Reviews
83%
Satisfaction
9
negative
7
neutral
82
positive
Rating distribution
What people like
- Friendly, helpful staff
- Fast, efficient service
- Amazing customer care
What people don't like
- Long waiting times
- Fountain drink refills
Often praised
- serviceThe restaurant offers chill indoor and outdoor seating, making it a perfect spot to relax. The friendly staff and great service contributed to an overall fantastic experience. Highly recommended!
- staffMy experience at this restaurant was really fun, fresh, and delicious. The place is spotless, with plenty of parking available, and the staff is friendly. They offer options for all diet types, and the portion sizes are generous.
- ServiceThe milkshake was a bit too sweet for my taste but still really good, and the fries are super crisp! Service is pretty quick here too. We got our food in less than 10 minutes after ordering.
- Jennifer and MaxWe helped them remove old furniture and update it, and the entire process was absolutely fantastic. Jennifer and Max are incredibly polite and professional, and their burger joint is absolutely amazing! We’ll definitely stop by again to try their delicious burgers.
- StaffStaff is friendly and helpful.
- Staff is very friendlyStaff is very friendly and curious
- TylerShout out Tyler for making the best shake
- care in the kitchenoutta here care in the kitchen
- crewhow much i appreciate the crew here
- customer serviceMy family and I have visited this restaurant multiple times, and while the burgers are consistently great, our recent experience was elevated by above and beyond wonderful customer service. We arrived early on a Friday evening in mid-December, and an employee made my daughter's night by giving her a coloring sheet and then proudly hanging her artwork on the wall.
Frequently criticized
- waiting timeMy experience at the restaurant was mixed. Despite not being busy, I waited over 20 minutes for a single burger. However, the burger itself tasted good.
- business practices5 oz; the one I just received was thinner than a slice of Trader Joe's sliced cheese, probably only 2oz. I recommend doing yourself a favor and going somewhere else with more honest business practices. My old 4-star review mentioned: "Burgers are great, but messy.
- busywasn’t even super busy
- fountain drink machinefountain drink machine was behind the counter so you had to ask for refills each time
- pickup timeit wasn’t ready for 25 minutes past estimated pickup time
- serverWas served a burger with a gluten bun
- take outordered a burger and fries combo to go.
- wait timewait 30 minutes
Overall, if youre looking for a place with genuinely friendly and efficient service, youre likely in for a treat. While there might be an occasional wait, the overwhelmingly positive interactions suggest a visit is well worth it for a smooth experience.
Ambience (8.2 out of 10)
mentioned by 51% of the guests
When it comes to ambience, this spot truly shines, boasting a good score of 8.2 and an excellent customer satisfaction of 90.4%. With 66 positive sentiments out of 73 total, guests frequently praise the open air and super clean environment, often mentioning the plenty of seating and fun vibe. The great location and outdoor patio also contribute to a delightful experience, often enhanced by fabulous tunes and good energy.
However, a few minor points surfaced among the 3 negative comments. Some found the parking to be a bit rough, and there were suggestions for improvements regarding the restroom situation, specifically the need for a hand wash sink. These are small notes in an otherwise overwhelmingly positive picture.
Ambience
73
Reviews
90%
Satisfaction
3
negative
4
neutral
66
positive
Rating distribution
What people like
- Open air, clean
- Ample seating
- Great location, vibe
What people don't like
- Parking can be tough
- Need handwash sink
Often praised
- AtmosphereAtmosphere:5
- atmosphereThe atmosphere was cool because of the farmer's market outside
- locationConvenient location
- cleanlinessThe burger was a bit too salty, but I suspect it was due to the pickles. The place itself was very nice and clean, contributing to a pleasant atmosphere.
- outdoor patioThe location was convenient, and the staff were pleasant. I particularly enjoyed the wonderful outdoor patio. Most importantly, the burger was great.
- parkingthere’s great parking underneath Bartels
- placeMy experience at this restaurant was really fun, fresh, and delicious. The place is spotless, with plenty of parking available, and the staff is friendly. They offer options for all diet types, and the portion sizes are generous.
- seatingWe came in for an early dinner on a weekday and were surprised to find it quite crowded. They do a decent amount so seating though, so finding a spot wasn’t too difficult. Between the two of us, we ordered the falafel burger, queen animal burger, small fries and a small chocolate shake.
- Wheelchair accessibilityWheelchair accessibility:Very accessible
- adults & kidsGreat for adults & kids.
Frequently criticized
- hand wash sinkMy old 4-star review mentioned: "Burgers are great, but messy. They really need a second restroom or dedicated separate hand wash sink. Hand sanitizer isn't gonna cut it for burger mess.
- parkingthe parking is rough
- restroomMy old 4-star review mentioned: "Burgers are great, but messy. They really need a second restroom or dedicated separate hand wash sink. Hand sanitizer isn't gonna cut it for burger mess.
If you're looking for a place with a fantastic atmosphere, this restaurant is definitely worth checking out. With its welcoming vibe, clean spaces, and great outdoor options, it promises a pleasant dining experience. Just be mindful of potential parking challenges and the current restroom setup.
Value (4.9 out of 10)
mentioned by 24% of the guests
When it comes to value, its a bit of a mixed bag, with some customers feeling they get a lot for their money. Many appreciate the "affordable" prices, noting they "get a ton of food for what you pay" and that the "value is amazing. " Based on 9 positive remarks out of 28 total, theres a definite sense that some find the price per person to be fair, even if the overall score for value sits at an average 4.9.
However, a significant number of people found the pricing to be a sticking point, with 17 negative comments highlighting that it can be pricey or even so so expensive. Many felt it was not worth the price for just a burger, describing it as an overpriced experience. This sentiment is reflected in the customer satisfaction, which is a rather poor 32.1%, suggesting that while some find good value, many others are left wanting more for their money.
Value
28
Reviews
32%
Satisfaction
17
negative
2
neutral
9
positive
Rating distribution
What people like
- Get a ton of food
- Value is amazing
- Affordable prices
What people don't like
- So so expensive
- Overpriced burger joint
- Not worth the price
Often praised
- priceYou spend a little more but the old adage is and generally is true that you get what you pay for.
- pricesTLDR; really nice burgers for affordable prices. No soggy fries here!
- Price per personget a ton of food for what you pay
- affordableVery affordable
- pricedThe only drawback was that the fountain drink machine was behind the counter, requiring a request for refills each time, but this was my only complaint. Overall, it's a reasonably priced spot with delicious food.
- valuethe value is amazing
Frequently criticized
- priceSo so expensive. They charged crazy amounts to add simple things like two tiny pickle slices
- pricesfound the prices to be a bit more pricy
- burgernot worth the $14
- burger aloneHowever, the experience was so expensive; they charged crazy amounts for simple additions like two tiny pickle slices. Expect around $20 for a burger alone.
- burger jointTypical “overpriced trendy burger joint”
- large combolarge combo is overpriced
- price pointsmall for the price point
- priceyA little pricey if you get all the sides
- value28 for two burgers, a shared "large" drink, and shared "large" fries for two people. I felt the drink was actually quite small, and overall, it was not a good value.
If youre looking for a deal, you might find some good value here, especially if youre mindful of what you order. However, be prepared that many customers found the prices to be quite high for what you get, so it might not be the most budget-friendly option.
How are the prices at Big Max Burger Co?
You’re looking at roughly 20 per person – reported by 97 diners. That puts it in the $11–$20 category. For a Hamburger Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most diners (a whopping 69 out of 97!) land squarely in that $11–$20 bracket. While a few folks spend a bit more, it’s clear the sweet spot for this place is right in the middle.
Here’s a quick look at what guests spend per person, based on the latest 97 reviews.
How this restaurant’s value stacks up against similar spots in Seattle.
Overall, we think the pricing here feels pretty fair for a Hamburger Restaurant in Seattle. It’s a solid mid-range option where you know what you’re getting without breaking the bank.
Customer Reviews: what people think about Big Max Burger Co
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Best Burger and Fries in Seattle!
My experience at this restaurant was fantastic! It's my second favorite burger place in Seattle, but it's my absolute favorite for both burgers and fries. The fry sauce is delicious, and the skinny fries come with a great green spice mix (which you can request without).
The burgers were cooked to perfection. The reviewer also rated Service: 5, Atmosphere: 5, and Food: 5.
- burgers10
- fries10
- fry sauce9
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
10
Out of this world Big Max Burger!
I am so glad I stumbled upon this chill burger spot. I kid you not, the Big Max burger with added bacon I had today was out of this world! It’s a good thing I live so far away, or I would be here on the daily!
So good, I went back today and took a pic of the delicious Big Max burger with bacon!
- Big Max burger with added bacon10
- chill burger spot8
Visit Type
- Food Exploration
10
Amazing burgers and fantastic service!
I want to express my huge gratitude to Jennifer and Max! We helped them remove old furniture and update it, and the entire process was absolutely fantastic. Jennifer and Max are incredibly polite and professional, and their burger joint is absolutely amazing!
We’ll definitely stop by again to try their delicious burgers. Highly recommend them!
- Jennifer and Max10
- burger joint10
- delicious burgers10
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Smash Burger Revelation!
My experience at this restaurant was a pleasant surprise. I've never been a huge fan of the smash burger, but this spot truly changed my mind. The food was next level.
The service and atmosphere also received top marks, both rated at 5 out of 5.
- smash burger9
- Food10
- Service10
Price per Person
- $21–$30
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Excellent First Experience with Delicious Burgers
I came in with my sons for dinner, and it was our first time visiting. We ordered the Big Max, Queen Anne, and Single Max burgers with fries, along with chicken tenders and a couple of shakes. The burgers are a classic smashed-style with crispy-edged patties, a great bun, and just the right amount of toppings.
The fries were thin, shoestring-style, with a light dusting of what I'd describe as sour-cream-and-onion chip seasoning, and they were surprisingly addictive. And the chicken nuggets? They claim they’re the best you’ll ever have, and they might be right.
They feature tender white chicken breast wrapped in a crispy batter that tastes like an elevated onion-ring crust – truly divine. Overall, it was an excellent first experience, and we will definitely be back.
- Big Max burger9
- Queen Anne burger9
- Single Max burger9
What Big Max Burger Co offers
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Bar onsite
- Restroom
Offerings
- Hard liquor
- Quick bite
- Wine
- Beer
- Cocktails
- Alcohol
Dining options
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
Atmosphere
- Casual
FAQs
What dining options and amenities does Big Max Burger Co provide?
At Big Max Burger Co, you can enjoy a variety of dining options including brunch, lunch, dinner, and dessert with comfortable seating and table service. The restaurant also features a bar onsite, gender-neutral restrooms, and standard restrooms for your convenience.
Is Big Max Burger Co a family-friendly restaurant with accessible features?
Absolutely! Big Max Burger Co is good for kids, offering a dedicated kids’ menu and high chairs. For accessibility, you’ll find a wheelchair accessible entrance, parking lot, seating, and restroom, ensuring a comfortable experience for all guests.
What is the overall rating for Big Max Burger Co and what contributes to it?
Big Max Burger Co holds an overall score of 7.7. This is bolstered by strong scores in Service (8.5), Ambience (8.2), and Food (7.6). However, the Value (4.9) score is lower, indicating some concerns about pricing.
What are the standout food items at Big Max Burger Co?
Customers frequently praise the flavorful burgers, noting their fresh buns and delicious sauces. The fries are also highly regarded for their seasoning, and the milkshakes and nuggets receive positive mentions for their quality.
Is Big Max Burger Co considered expensive by customers?
Many customers express concerns about the price point at Big Max Burger Co, with some describing it as “expensive” or “pricy” for certain items or additions, suggesting that the value proposition can be a drawback for some.