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Big Chicken - Reviews
2850 Robertson Rd, 92136 San Diego
All reviews at a glance
74
Reviews
50%
Satisfaction
32
negative
5
neutral
37
positive
What people say about Big Chicken
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Visit Type
Service Type
Meal Type
Price per Person
Group Size
Wait Time
Group Type
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
1
Terrible Chicken Texture, Never Again
My experience at this restaurant was very disappointing, primarily due to the chicken. The texture was off, making it feel like fake food. This dish made me feel really bad after eating it.
I will never go there again.
- chicken1
- texture1
- fake food1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Takeout
Wait Time
- Long (31+ min.)
1
Horrendous Service, Avoid This Store
My experience at this restaurant was terrible due to the horrendous service. I waited in the drive-through for 10 minutes with no response. When I drove to the window, I could see an employee on his phone, not wearing his headset, which was on the food counter.
Upon entering the building to inform him of the wait, he acted confused. The accountability is below bar, and there were no other customers inside to explain the delay. I do not recommend this store to anyone.
- drive through wait time1
- employee on phone1
- headset usage1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Lunch
8
Delicious Lunch with a Slaw Wish
My lunch experience was good from start to finish. I ordered the chicken sandwich and opted to substitute the fries for the Jalapeño coleslaw. The coleslaw was delicious, and everything tasted fresh.
My only minor wish was for a little more slaw in the container. 😋
- chicken sandwich8
- Jalapeño coleslaw9
- freshness8
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Quick and Tasty Milkshake Experience
My experience at Nyxd was fantastic! I ordered a half-half milkshake, choosing Caramel and Cookies & Cream. I was pleasantly surprised by how ASAP it was served; I had barely sat down for a minute.
Thank you for the tasty trip.
- milkshake9
- ASAP10
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Moderate (16–30 min.)
1
Worst Service Ever
I visited the restaurant on Friday, February 7th, at 1: 20 PM to get some food. The store was slow. The person at the front did not greet me, nor did she say anything while I stood there waiting for her to fill three sodas for a drive-thru customer.
A Hispanic guy came out from the back, went to the register, grabbed something, and then looked back at the girl at the sodas. They shared a chuckle, and he walked out. She continued to fill the three sodas as slowly as possible.
I walked out right after. I WILL NEVER STOP BY THIS PLACE AGAIN. WORST SERVICE EVER.
- greeting1
- filling sodas1
- staff interaction1
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
2
Disappointing Breakfast Burrito Experience
I stopped in for breakfast and ordered the Nashville hot burrito. Unfortunately, it was not spicy as expected. To make matters worse, my burrito contained hair fibers, specifically 6 to 8 inch pieces of hair.
This was a very unpleasant discovery.
- Nashville hot burrito2
- hair fibers1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
9
Great Chicken Sandwich, Good Service
My experience at the restaurant was positive. There was not a long wait, and my original chicken sandwich was great. I appreciate being able to get the sauce on the side, as it allows me to control the amount of sauce per bite.
- wait9
- original chicken sandwich9
- sauce8
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
7
New Option on Base, Coleslaw Needs Work
My experience at this restaurant was a welcome change from the usual options on base. The food was good overall. I found the jalapeno coleslaw could use a little tweaking to improve its flavor, but I acknowledge that I'm a bit particular about coleslaw and everyone has their own preferences.
It's nice to have something new to eat on base besides the food trucks, McDonald's, and Subway.
- food7
- jalapeno coleslaw5
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
9
Phenomenal Service and Fresh Food!
My first visit to this restaurant was today, and my experience was phenomenal. The service was outstanding, with Vivianny being amazing to deal with. She was incredibly patient, explained everything thoroughly, and I never felt rushed.
I mentioned that I had never tried their breakfast and was unaware they even served it, and she provided her top recommendations, even suggesting I return to try the chicken biscuit. My salad was delicious, featuring incredibly fresh lettuce that seemed handpicked.
- service10
- Vivianny10
- salad9
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Long (31+ min.)
2
Disappointing Breakfast Experience
My experience at this restaurant was quite disappointing. I ordered the breakfast chicken sandwich, but after about 5 minutes, I was informed they had run out of biscuits. When I asked for a refund, I was told the manager was busy and I should try ordering something else.
I then ordered a burrito and waited another 20 minutes. By that time, I needed to leave, so I ended up with neither a refund nor my food. This place really needs to improve its customer service.
- burrito5
- breakfast chicken sandwich2
- customer service1
- refund1
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