oChef » Bellini – San Francisco » Bellini – San Francisco – Reviews
Bellini - Reviews
500 Parnassus Ave, 94117 San Francisco
All reviews at a glance
91
Reviews
28.6%
Satisfaction
54
negative
11
neutral
26
positive
What people say about Bellini
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Visit Type
Service Type
Wait Time
Meal Type
Group Type
Group Size
Price per Person
Noise Level
Visit Type
- Quick Meal
Service Type
- Dine-in
1
Rude Service, Unpleasant Experience
My experience at this restaurant was marred by the worst customer service. The lady at the front was incredibly rude, yelling and cursing. This behavior is unacceptable, especially when we simply asked for a napkin.
- customer service1
- lady at front1
- napkin1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Moderate
2
Second Chance, Same Disappointment
I decided to give them a second chance, and unfortunately, they failed again. My first experience was with their chicken pesto sandwich. Despite being a picky eater and providing specific instructions, they failed to listen to every word about my sandwich, including items I explicitly asked to be removed.
Today, I ordered a burger with special instructions, and once again, they got it wrong. When I pointed out the mistake, they simply removed the condiments and gave me lettuce with unwanted items still on it. I don't understand why they ask about toppings if they aren't going to listen.
Now I'm stuck with a burger not how I wanted it and with less than 30 minutes to eat it during my lunch break. This was just my experience, and I wanted to share.
- chicken pesto sandwich1
- burger1
- condiments2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
6
Good Ingredients, Poor Sandwich Construction
My experience at this restaurant involved ordering a Turkey Bacon and Avocado sandwich. While they use very good ingredients, they unfortunately don't know how to properly make a sandwich. The meat and lettuce distribution were not equal, and it seemed like they attempted to cut it in half but gave up.
The overall food score was a 3, while service and atmosphere received higher marks.
- ingredients8
- sandwich construction3
- meat and lettuce distribution2
- sandwich cut3
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Disappointing Bagel Experience
My experience involved ordering a toasted BB bagel with cream cheese. The staff member spent about 5 minutes joking around and attending to other orders before toasting it. When they finally saw my frustration, they put the bagel in the oven but pulled it out too soon.
I was served a bagel that was warm, chewy, and frankly, disgusting. If toasting a bagel is a challenge, perhaps a cafe isn't the right workplace.
- cream cheese5
- BB bagel2
- toasted BB bagel2
- staff member2
Visit Type
- Food Exploration
Service Type
- Dine-in
1
Grilled Cheese with Paper?
My experience at this restaurant was quite unusual. The food quality was questionable, as the grilled cheese I received still had the paper from the cheese slices in it. This was a significant issue with the ingredients used.
- grilled cheese1
- paper from cheese slices1
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
9
Delicious Filipino Food and Great Service
My experience at this restaurant was fantastic! The food was absolutely bangin'. I had the sesiglog, and my spouse enjoyed the sesig rice bowl.
The counter person was awesome to talk to while I waited for my second order, a Mocha and a soda. Living in an area with few Filipino restaurants, I really appreciated having a good warm meal on a cold day in the city.
- sesiglog10
- sesig rice bowl10
- counter person10
Visit Type
- Quick Meal
Meal Type
- Breakfast
1
Overpriced and Poor Quality Breakfast Wrap
My experience with this breakfast wrap was extremely disappointing. I found it to be overpriced for what it was. The quality was comparable to a microwavable gas station wrap, yet it cost $10.
I would strongly advise going anywhere else for breakfast.
- breakfast wrap1
- price1
- quality1
Visit Type
- Food Exploration
Service Type
- Takeout
9
High Quality and Delicious Food!
My experience at this restaurant was fantastic! I've tried two of their burgers, sandwiches, quiche, apple pie, and mozzarella sticks. Everything was high quality and delicious!
I'll definitely be a repeat customer!
- burgers9
- sandwiches9
- quiche9
Visit Type
- Food Exploration
Service Type
- Dine-in
1
Raw Chicken and No Apology
My first visit to Cafe Bellini was a deeply unpleasant experience. I ordered the chicken strips and fries, only to discover that the chicken was raw. When I brought this to the attention of the staff, I was offered a replacement dish but received no apology.
I then requested a refund, which was granted, but I will certainly not be returning.
- fries5
- money back5
- chicken strips1
- service2
2
Discrimination and Rude Service
My experience at this restaurant was very negative due to perceived discrimination and rude service. The Spanish cashier was rude when she realized I was "Spanish, " and the Asian staff member was also unfriendly, making me feel like I was a doctor or student. This behavior made me feel like I was experiencing discrimination.
- Spanish cashier2
- Asian staff member2
- discrimination1
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