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Bangkok House - Reviews
2123 Irving St, 94122 San Francisco
All reviews at a glance
293
Reviews
77.5%
Satisfaction
55
negative
11
neutral
227
positive
What people say about Bangkok House
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Visit Type
Group Size
Service Type
Wait Time
Meal Type
Noise Level
Group Type
Price per Person
Visit Type
- Delivery
Service Type
- Takeout
Wait Time
- Long (31+ min.)
2
Rude Staff and Poor Food
My experience at this restaurant was quite negative. I found the staff to be disrespectful towards individuals like myself who work as couriers picking up orders on behalf of customers. Despite being there to represent customers, we were made to wait and treated rudely.
This has happened on multiple occasions. I believe in equality in work and ethics, and this establishment did not reflect that. Furthermore, the food quality was also not good.
- staff1
- food quality2
Price per Person
- $81–$90
Visit Type
- Delivery
Service Type
- Delivery
2
Disrespectful Service to Delivery Drivers
My experience at this restaurant was marked by consistently warm and respectful service towards Dashers and Delivery Drivers. This is not how you handle people. We could be the future customers.
- service1
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Authentic Thai Gem in SF
My experience at this restaurant was fantastic! It's my favorite spot in SF for authentic Thai food. The staff were incredibly welcoming, making the overall dining experience very pleasant.
- authentic Thai food10
- staff10
Service Type
- Dine-in
1
Horrible Service, Never Returning
My experience at this restaurant was marred by the horrible service I received from the owner. She was incredibly rude, and as a result, I will never go back.
- service1
- owner1
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
2
Worst Pad Thai Ever
My hubby and I ordered Pad Thai noodles, and to be honest, that was the worst Pad Thai we have ever eaten : (. We were not satisfied unfortunately.
- Pad Thai noodles1
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Disappointing Food Quality
My experience at this restaurant was largely negative due to the food quality. The $10 pork egg rolls were disappointingly tiny and tasted like frozen Costco egg rolls, lacking any flavor. The Penang curry was just okay, but the Pad Thai was a gummy, overly sweet and sour mess.
- Penang curry5
- pork egg rolls2
- flavor1
- Pad Thai3
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
9
Amazing Seafood Green Curry!
My experience at the restaurant was fantastic, especially with the Seafood Green Curry, which was absolutely amazing. I called in for a pickup order, so my interaction with the staff was minimal, but the order was ready in about 5-7 minutes. I would definitely recommend this place.
- Seafood Green Curry10
- pickup order9
- Food5
Visit Type
- Casual Outing
Service Type
- Dine-in
2
Closed When Google Said Open
My experience was frustrating because the restaurant showed as open on Google Maps, but they were actually closed. It would be great if you could respect your customers and take a minute to mark the place as closed for the day so we don’t waste time driving out.
- Google Maps listing2
- marking place closed3
- wasted time2
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Family
Service Type
- Delivery
Meal Type
- Dinner
9
Classic Pad Thai and Great Delivery Deal
My experience was great! I was looking for a classic Pad Thai, which is hard to come by these days, and I found it here. The appetizers, soup, and Thai tea were also yum.
Plus, the discount promotion for delivery was fantastic. My kiddo was a fan too!
- classic Pad Thai9
- appetizers8
- soup8
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
8
Great Pad Thai & Late Hours
My experience at this restaurant was quite positive, especially considering their late operating hours, which is a rarity for a decent place in the Sunset district. I enjoyed the Pad Thai, and they were very accommodating with all substitution requests. The service was very good.
I also recommend the Mango rice dessert, as well as the soups and spring rolls.
- Pad Thai8
- substitution requests9
- service8
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