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oChef » Au Sushi – San Francisco
Au Sushi - San Francisco
Photo from Au Sushi
Au Sushi at a glance
San Francisco Diamond Heights
- 🍣 Japanese Restaurant
$$
Price per Person $31–$40
mentioned by 33 of the guests
#1136 out of 2403 places to eat in San Francisco
#96 Japanese Restaurant out of 174 in San Francisco
Good
7.5 out of 10
Food
Service
Ambience
Value
227
Reviews
79.7%
Satisfaction
Often praised
- Quality sushi
- Creative dishes
- Good service
Frequently criticized
- High prices
- Service issues
- Small space
The restaurant Au Sushi invites you to experience authentic Japanese cuisine right in the heart of San Francisco’s vibrant Diamond Heights neighborhood. This casual Japanese restaurant is a perfect spot for both a relaxing lunch and an enjoyable dinner.
You can savor delicious dishes, complemented by a selection of happy hour drinks, wine, beer, and other alcoholic beverages. With options for outdoor seating, dine-in, takeout, and delivery, Au Sushi offers flexibility to suit your plans.
Overview: Introducting Au Sushi
Au Sushi offers a pleasant dining experience with its inviting decor and convenient parking options. Many appreciate the high quality sushi and creative rolls , often highlighting the fresh ingredients and presentation.
The attentive staff also contributes positively to the overall visit. However, some diners found the space a bit cramped , and there are concerns about certain items being overpriced .
A few experiences mentioned stale fish or rude server interactions, suggesting inconsistencies in both food quality and service.
Good
7.5
out of 10
227
Reviews
79.7%
Satisfaction
38
negative
8
neutral
181
positive
Overall, Au Sushi garners a solid 7.5 score, with Customer Satisfaction sitting at a respectable 79.7% . This indicates a generally positive reception from diners.
The Food (8) stands out as a clear strength, frequently praised for its quality and creativity. Service (7) also performs well, with many appreciating the staff’s attentiveness, based on 181 positive remarks out of 227 total.
The Ambience (7.7) contributes positively to the dining experience, often described as clean and inviting. However, Value (5.1) appears to be a mixed bag, with some finding prices reasonable, especially during happy hour, while others felt certain items were overpriced.
This mixed feedback is reflected in the 38 negative comments, suggesting areas for improvement.
What people like
- High-quality sushi
- Creative rolls
- Attentive service
What people don't like
- Overpriced items
- Inconsistent service
- Cramped dining space
Au Sushi presents a compelling option for those seeking well-crafted sushi and a pleasant atmosphere. With a 7.9 recommendation score, it generally delivers on its promise of quality food and attentive service, making it a worthwhile stop for Japanese cuisine enthusiasts.
While some aspects like pricing and occasional service hiccups might give pause, the strengths in food and overall experience often outweigh these concerns. If you prioritize fresh, creative sushi and a comfortable setting, Au Sushi is certainly worth considering for your next meal.
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Verdict: Our expert take on Au Sushi
Food (8 out of 10)
mentioned by 96% of the guests
When it comes to the food, this spot generally hits the mark! With a solid score of 8, indicating a good culinary experience, and a customer satisfaction rate of 86.4%, diners are clearly enjoying their meals. Out of 125 total remarks, a whopping 108 were positive, frequently praising the fresh fish, sushi rolls, yakitori, and creative food offerings.
However, its not entirely without its hiccups, as 15 negative comments surfaced. Some found the sushi to be inconsistent, with concerns about the broth, fish freshness, and overall food quality' in certain dishes. These instances suggest there might be occasional misses amidst the many hits.
Food
125
Reviews
86%
Satisfaction
15
negative
2
neutral
108
positive
Rating distribution
What people like
- Fresh, quality fish
- Creative sushi rolls
- Delicious yakitori
What people don't like
- Inconsistent sushi quality
- Stale fish reported
- Poor food quality
Often praised
- sushiMy experience at this restaurant was a great addition to Diamond Heights. I was pleasantly surprised to find such high quality sushi 🍣 in what I consider a food desert. The food was of nice quality and creative.
- foodfood was not only beautifully presented but also bursting with flavor
- fishMy experience at the restaurant was very positive. I enjoyed the high quality fish, and the sashimi was delicious. The prices were reasonable, and the service was efficient.
- rollstheir rolls are creative and soo delicious
- sashimiHands down, this is San Francisco's best-kept secret! This little hole-in-the-wall establishment offers great sashimi and rolls, along with the expected highlights. They also serve up a great bowl of ramen and Yakitori.
- Diamond Heights rollthe Diamond Heights roll (love purple yam)
- Yakitoriserves up a great bowl of ramen and Yakitori
- fish tacosThe favorites I ordered were the fish tacos
- ramenThis little hole-in-the-wall establishment offers great sashimi and rolls, along with the expected highlights. They also serve up a great bowl of ramen and Yakitori. The service is consistent, welcoming, and knowledgeable, and we especially love Jackie on Saturday nights.
- Chashu ramanmy Chashu raman was incredible
Frequently criticized
- sushimake sure the sushi you serve does not have any viruses/contagion
- bento boxbento box is extremely disappointed for the over price
- broththey didn’t know what the broth was made of
- consistencythere is no consistency
- everythingEverything is super sweet.
- fishThe fish seemed stale too
- food qualitydisappointing, primarily due to the food quality
- otoro rollbelieve it was the otoro roll that was unsafe
- portion sizesize is so small just like a kid meal
- rice and sushitold my toodler there was no rice and sushi today
If youre looking for a place with generally fresh and creative Japanese food, especially sushi and yakitori, this restaurant is definitely worth a try. While a few experiences mention inconsistencies in quality, the overwhelming positive feedback suggests youre likely in for a delicious meal.
Service (7 out of 10)
mentioned by 64% of the guests
When it comes to service, this spot generally hits the mark with a good score of 7 and a solid customer satisfaction of 73.9%. Out of 46 comments, 34 were positive, frequently praising the friendly staff , excellent service , and impressive service speed . Many appreciated the quick and attentive approach, even noting convenient delivery options.
However, 12 negative comments indicate some room for improvement. A few customers experienced rude service or felt rushed , with some mentioning servers who were unhelpful or showed disapproval . This suggests that while the service is often great, there can be inconsistencies in the overall experience.
Service
46
Reviews
73%
Satisfaction
12
negative
0
neutral
34
positive
Rating distribution
What people like
- Friendly, attentive staff
- Fast service speed
- Excellent service
What people don't like
- Rude, unhelpful servers
- Feeling rushed
- Non-existent service
Often praised
- serviceMy experience at this restaurant was fantastic! It's a total gem with super high quality sushi and fantastic service. We particularly loved the Golden Gate Roll and the Double Toro Roll.
- staffattentive and friendly staff
- Jackiewe love Jackie on Saturday nights
- Owner, SaraOwner, Sara, is a super hardworking chef.
- ServiceService:5
- best servicethanks for the best service I ever have.
- conveniently closeIt's conveniently close
- deliverygot delivery multiple times and loved it
- excellent and friendly serviceThis is a cozy shop with excellent and friendly service. I visited with my wife, and she really enjoyed the Demon roll.
- free deliverythey do free delivery within 2 mile radius
Frequently criticized
- serviceshe snapped back at me "Of course I did". Not very friendly.
- serverthe server told me he’s too busy to help me
- considerationdespite our many years of support we got no consideration
- feeling rushedmade us feel rushed
- gloveswearing the same pair of gloves the whole time.
- new waiterAs long-term customers who have been coming here for years, we arrived at 2: 20 PM, and the place closes at 2: 30 PM. The new waiter looked at me and made a face in disapproval. When I asked for a table, he stood over it and said, "We are closed.
- tablewhen I asked for table he stood over it and said we are closed
- vibehis whole vibe towards me was lone why would you walk i here
- waitorThe waitor said last call was 215 sr Hr definitely snubbed his nose at me
If you're looking for generally good and quick service, this place often delivers, making it a solid choice for a hassle-free meal. Just be aware that a few experiences have been less than stellar, so your visit might vary.
Ambience (7.7 out of 10)
mentioned by 42% of the guests
Youll find the ambience here to be quite delightful, with a strong 7.7 score and a fantastic 84.6% customer satisfaction! Guests frequently praise the cute decor, cozy shop feel, and the welcoming neighborhood vibe. With 33 positive remarks, many appreciate the ample and easy parking, along with the family-friendly atmosphere and outdoor seating options.
However, its not entirely without its quirks. A few of the 39 opinions noted that the restaurant can feel a bit cramped, and occasionally, you might even feel a breeze. These minor points, mentioned in just 3 instances, suggest that while generally pleasant, there are small areas for improvement.
Ambience
39
Reviews
84%
Satisfaction
3
negative
3
neutral
33
positive
Rating distribution
What people like
- Cute decor
- Ample easy parking
- Cozy neighborhood vibe
What people don't like
- Can feel cramped
- Breeze can be felt
Often praised
- parkingMy experience at this restaurant was fantastic! I found it to be a great spot with lots of parking. I ordered the signature tray, and I was impressed that everything was fresh and tasty.
- Parking optionsParking options:Free parking lot
- Parking spaceParking space:Plenty of parking
- ambiencegood ambience
- atmosphereThe food was of nice quality and creative. The service was excellent, and the atmosphere was also great. They also have a good Happy Hour menu.
- decorIt's a true hidden gem offering delicious and unique Japanese cuisine, including sushi and ramen. The ambience was also a highlight; the inside is quaint with tasteful decor. I had a great time!
- spacea light, airy space
- AtmosphereAtmosphere:4
- cleanlinessThe restaurant is tucked away in a corner of an outdoor shopping mall with ample parking. Inside, it has a few tables and was very clean with cute decor throughout. In addition to the sushi donut from the event, I also ordered the king dragon roll and a california roll.
- convenient placea convenient place for children and adults
Frequently criticized
- breezeyou can feel the breeze
- pretentiousNot pretentious in the slightest.
- restaurantThe restaurant is a bit cramped
Overall, if you're looking for a spot with a charming atmosphere, easy parking, and a cozy feel, this place is definitely worth checking out. While a little snug for some, the positive vibe and decor make it a great choice for a casual outing.
Value (5.1 out of 10)
mentioned by 33% of the guests
When it comes to value, it seems like this spot is a bit of a mixed bag, with a score of 5.1, placing it squarely in the average range. Youll find some folks really happy with the reasonable prices, especially for their great happy hour deals and affordable bento boxes. Many also appreciate the happy hour daily from 4:30-6:30 and the value offered by their party trays, based on 6 positive remarks.
However, customer satisfaction sits at a rather poor 35.3%, indicating theres definitely room for improvement. A significant number of people (8 mentions) felt things were overpriced, with some even calling the prices exorbitant. There were also concerns about not receiving an itemized bill, suggesting that while some deals exist, the overall pricing structure can be a bit frustrating.
Value
17
Reviews
35%
Satisfaction
8
negative
3
neutral
6
positive
Rating distribution
What people like
- Great happy hour deals
- Affordable bento boxes
- Reasonable party trays
What people don't like
- Overpriced items
- Exorbitant prices
- No itemized bill
Often praised
- affordable bento boxesvery affordable bento boxes and other specials.
- happy hourhappy hour daily 4:30-6:30
- happy hour dealsgreat happy hour deals
- happy hour specialsmostly enjoying their happy hour specials
- party traysmany party trays for great value
- pricesreasonable prices
Frequently criticized
- priceThe service was rude; the server told me he was too busy to help and repeatedly directed me to check the menu. The sushi wasn't that great and was overpriced. It was an unacceptable experience.
- exorbitant pricesthey charged exorbitant prices
- happy hour priceseemed high for 30% off
- itemized billNo itemized bill was presented to me
- overpricedextremely disappointed for the over price at $22
- pricesnot great at those prices
If you're looking for a good deal, definitely check out their happy hour specials and bento boxes, as those seem to be the sweet spot for value. Otherwise, be prepared that some regular menu items might feel a bit overpriced, and you might want to double-check your bill.
How are the prices at Au Sushi?
On average, you’ll spend around 35 per person – from 33 guests. That puts the restaurant in the $31–$40 category. For a Japanese Restaurant, that’s mid-range, maybe slightly above.
While the average sits here, it’s interesting to see that many guests actually spend a bit less, often in the $21–$30 range. But there are also quite a few who go for a more premium experience, pushing the average up. So, prices are a bit spread out, offering options for different budgets.
Here’s a quick look at what guests spend per person, based on the latest 33 reviews.
Comparing value for money: how this restaurant stacks up against similar spots in San Francisco.
Overall, for a Japanese Restaurant in San Francisco, we think the pricing feels fair. It offers a good range for different budgets, from more casual to a slightly more indulgent experience.
Customer Reviews: what people think about Au Sushi
Price per Person
- $41–$50
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
1
Horrible Experience with Stale Food and High Prices
My experience at this restaurant was horrible. The rolls we ordered were loosely wound and broke apart. When asked about the broth for the ramen, they didn't know what it was made of.
To top it off, they charged exorbitant prices, and the fish seemed stale. Overall, a very disappointing visit.
- rolls2
- broth1
- exorbitant prices1
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
9
Fresh Sushi and Easy Parking!
My experience at the restaurant was great! The food was fresh with multiple sushi options. We found easy parking, and there was no wait for seating for our party of 4 around 6 pm on a Friday night.
- food9
- sushi options9
- parking8
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Fresh Salmon Bento Box Lunch
My experience at the restaurant was a great quick lunch with no wait. I had the salmon teriyaki bento box, which was very fresh and offered a large portion of fish. I would definitely come back.
- salmon teriyaki bento box9
- fresh9
- large portion8
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Terrible Service and Overpriced Sushi
My experience at this restaurant was terrible. The service was rude; the server told me he was too busy to help and repeatedly directed me to check the menu. The sushi wasn't that great and was overpriced.
It was an unacceptable experience.
- service1
- server1
- sushi2
Price per Person
- $81–$90
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
2
Disappointing Sushi and Non-existent Service
My experience at this restaurant was quite disappointing. The sushi was not good, with everything tasting super sweet. The service was practically non-existent.
I observed the woman making sushi also handling cash and clearing tables, all while wearing the same pair of gloves throughout. Due to these issues, I cannot recommend this place.
- sushi2
- everything2
- service1
What Au Sushi offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Happy hour drinks
- Wine
- Beer
- Alcohol
Dining options
- Dinner
- Seating
- Lunch
- Table service
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at Au Sushi in Diamond Heights?
At Au Sushi, you can look forward to a casual dining atmosphere perfect for any occasion. Whether you prefer to dine-in, enjoy the fresh air with outdoor seating, or opt for the convenience of takeout and delivery, Au Sushi has you covered. They also offer table service for both lunch and dinner.
Does Au Sushi offer convenient parking and accessibility options?
Yes, Au Sushi provides a free parking lot, and you’ll usually find plenty of parking available, making your visit hassle-free. The restaurant is also committed to accessibility, featuring a wheelchair accessible entrance and wheelchair accessible seating to ensure a comfortable experience for all guests.
How does Au Sushi generally perform according to customer feedback?
Au Sushi holds a 7.5 overall score with 79.7% customer satisfaction. Its Food (8) is highly rated, followed by Ambience (7.7) and Service (7), though Value (5.1) receives mixed reviews.
What kind of food can I expect at Au Sushi?
Customers frequently praise the high quality sushi and creative rolls . The menu also includes items like sashimi , ramen , Yakitori , and even fish tacos .
Does Au Sushi offer good value or specials?
Many positive opinions highlight affordable bento boxes and happy hour deals available daily. However, some find certain items to be overpriced outside of these specials.