Highlights
- Great coffee
- Great tea selection
oChef » Ashley’s – San Francisco
Ashley's - San Francisco
Photo from Ashley’s
Ashley's at a glance
San Francisco Presidio Terrace
- ☕ Café
$$
Price per Person $11–$20
mentioned by 33 of the guests
#1407 out of 2403 places to eat in San Francisco
#99 Café out of 162 in San Francisco
Good
7.3 out of 10
Food
Service
Ambience
Value
293
Reviews
73%
Satisfaction
Often praised
- Quality food
- Good ambiance
Frequently criticized
- Poor value
- Inconsistent quality
The cafe Ashley’s in San Francisco’s charming Presidio Terrace neighborhood is a true local gem, renowned for its exceptional coffee. This cozy and casual spot invites you to unwind, offering a quiet yet trendy atmosphere perfect for a quick bite or a leisurely meal.
You’ll find it’s a welcoming place to start your day or enjoy a relaxing break.
Overview: Introducting Ashley's
Ashley’s offers a pleasant experience with its generally fresh and high quality food, including popular sandwiches and coffee. Many appreciate the friendly staff and the calm atmosphere that makes it a welcoming spot.
However, some find the value to be a concern, with certain items feeling overpriced for the portion. There are also occasional notes about an impersonal ambiance and inconsistent service experiences.
Good
7.3
out of 10
293
Reviews
73%
Satisfaction
67
negative
12
neutral
214
positive
Ashley’s generally holds up well, with a solid 7.3 Restaurant Score and 73% Customer Satisfaction, indicating a largely positive experience for many. This is based on 293 customer opinions, with 214 positive remarks outweighing 67 negative ones.
Digging deeper, the Food (7.6) stands out as a strong point, often praised for its quality. The Ambience (7.4) also contributes positively, offering a pleasant setting.
However, Service (6.5) is more of an average performer, and Value (4.8) appears to be a notable area where some customers feel it falls short.
What people like
- Fresh, quality food
- Calm, inviting atmosphere
- Friendly, attentive staff
What people don't like
- Questionable value
- Inconsistent food quality
- Limited seating/outlets
With a 7.2 Recommendation Score, Ashley’s is a solid choice, particularly if you’re seeking fresh food and a pleasant, quiet spot. It shines for a casual lunch or coffee break, especially with its welcoming vibe.
However, be mindful of the value for certain items, as some find portions small for the price. If you prioritize a consistently good meal and a relaxed setting over strict budget, it’s worth considering.
Similar Restaurants in San Francisco
- Café
9.1
out of 10
out of 10
80
98.8%
- $$
- Inner Sunset
- Food
- Service
- Ambience
- Café
9.1
out of 10
out of 10
336
94.6%
- $$
- West SoMa
- Food
- Service
- Ambience
- Café
9
out of 10
out of 10
282
95%
- $
- Potrero Hill
- Food
- Service
- Ambience
- Café
9
out of 10
out of 10
252
98%
- $$
- Visitacion Valley
- Food
- Service
- Ambience
- Café
8.9
out of 10
out of 10
367
93.2%
- $
- Outer Richmond
- Food
- Service
- Ambience
- Café
8.8
out of 10
out of 10
133
96.2%
- $
- Mount Davidson Manor
- Food
- Service
- Ambience
Verdict: Our expert take on Ashley's
Food (7.6 out of 10)
mentioned by 97% of the guests
It seems the food here is generally a hit, with a solid score of 7.6 and customer satisfaction at 77%! Many guests rave about the great food, praising the freshness and quality of ingredients. From delicious sandwiches and onigiri to homemade cookies and excellent coffee, there are plenty of tasty options that keep people coming back, based on 134 positive remarks.
However, not every dish shines. Some diners found the breakfast scramble to be bland and tasteless, with concerns about small portions. There were also mentions of watered-down juice and overall poor quality in a few instances, accounting for 30 negative comments.
Food
174
Reviews
77%
Satisfaction
30
negative
10
neutral
134
positive
Rating distribution
What people like
- Fresh, quality ingredients
- Delicious sandwiches, onigiri
- Great coffee, homemade cookies
What people don't like
- Bland breakfast scramble
- Watered-down juice
- Poor quality/taste
Often praised
- foodfood felt fresh and was made with high quality ingredients
- coffeethe food, coffee, and service are always on point
- sandwichesThis is a perfect spot for lunch after a long walk along Lake Street! I had some fresh and filling sandwiches and refreshing drinks, all topped off with homemade cookies 🥹. I will definitely add this to my weekend walk routine!
- Turkey Avocado sandwichThe Turkey Avocado sandwich is the bomb, soooo good!
- lunchThis is a perfect spot for lunch after a long walk along Lake Street! I had some fresh and filling sandwiches and refreshing drinks, all topped off with homemade cookies 🥹. I will definitely add this to my weekend walk routine!
- onigirithe onigiri make a nice snack on the go
- FoodFood:5
- chocolate chip cookiethe chocolate chip cookie - fresh baked and amazing
- drinksThis is a perfect spot for lunch after a long walk along Lake Street! I had some fresh and filling sandwiches and refreshing drinks, all topped off with homemade cookies 🥹. I will definitely add this to my weekend walk routine!
- matchaI also love their matcha
Frequently criticized
- breakfast sandwichTried their coffee and breakfast sandwich, rushed for restroom
- foodEven with very managed expectations, the breakfast scramble was quite blah. It was a tiny amount of food for $13 and tasted like nothing. If you come here for a cup of coffee and some pastry, it’s a cute enough place on the corner of the street.
- coffeeTried their coffee and breakfast sandwich, rushed for restroom
- FoodFood:2
- Turkey BLTmy sandwich had neither quality, quantity and taste
- amount of foodEven with very managed expectations, the breakfast scramble was quite blah. It was a tiny amount of food for $13 and tasted like nothing. If you come here for a cup of coffee and some pastry, it’s a cute enough place on the corner of the street.
- avocado smoothie13 dollars for an avocado smoothie
- baconbacon last for 3-4 days in the refrigerator, which is why it taste so bad
- breadshe didn't like the bread
- breakfast scrambleI came here for brunch and it's definitely not the kind of place you come for decent food. Even with very managed expectations, the breakfast scramble was quite blah. It was a tiny amount of food for $13 and tasted like nothing.
If you're looking for fresh, quality sandwiches, onigiri, or a great coffee and cookie combo, this spot is definitely worth a try. Just be mindful that some breakfast items and drinks might not live up to the same high standards.
Service (6.5 out of 10)
mentioned by 62% of the guests
Many guests consistently praise the service here, often highlighting the friendly staff and the welcoming presence of the owner and her family. Folks frequently mention the excellent customer service, noting how patient staff make every visit a pleasant experience, often describing it as quick and efficient. With 32 positive remarks out of 54 total, there's a lot of appreciation for the team!
On the flip side, some experiences point to issues like disorganized service, noticeable wait times, and occasional poor communication. A few customers also noted a less-than-ideal attitude from staff, with 21 negative comments suggesting room for improvement. This results in an average score of 6.5, and customer satisfaction sits at a mixed 59.3%.
Service
54
Reviews
59%
Satisfaction
21
negative
1
neutral
32
positive
Rating distribution
What people like
- Friendly staff
- Welcoming owners
- Patient service
What people don't like
- Long wait times
- Disorganized service
- Poor staff attitude
Often praised
- serviceMy experience at Ashley's Cafe was terrific as always! We've been coming here for years, and the food is great and the service is just wonderful. My kids have always loved it here, and it's a very quiet and pleasant atmosphere.
- staffWhat truly sets Ashley’s Café apart is the excellent customer service. The staff is friendly, attentive, and genuinely welcoming, making every visit a pleasant experience. It’s the kind of place that makes you want to come back again and again.
- ServiceThe food was excellent, and the atmosphere was a perfect 5 out of 5, being very quiet. Service was also top-notch, rated 5 out of 5.
- customer serviceTheir coffee is absolutely fantastic—smooth, rich, and expertly made, ensuring top-notch quality whether you're grabbing a quick cup or enjoying a full meal. What truly sets Ashley’s Café apart is the excellent customer service. The staff is friendly, attentive, and genuinely welcoming, making every visit a pleasant experience.
- peopleAshley’s is our go-to coffee spot in the city. We consistently experience great coffee and encounter great people. The service and atmosphere are both rated a perfect 5, and the food also receives a 5-star rating, making it a consistently excellent experience.
- Never disappointsNever disappoints
- employeesI absolutely LOVE Ashley’s! The employees are so nice and friendly. The atmosphere is chill, perfect for grabbing a casual breakfast, brunch, or lunch, whether you want to dine in or grab and go.
- experienceBecause I'm learning how to use the internet to get your attention, the experience here was very useful. I found it to be a very useful thing.
- friendly staffso friendly
- internet learningBecause I'm learning how to use the internet to get your attention, the experience here was very useful. I found it to be a very useful thing.
Frequently criticized
- serviceThis was a bad service
- ownerowner spoke Korean, but acted like they didn't know
- attitudebut not with that attitude
- black tea strengthhe shrugged, so I asked if it was strong and he didn't know.
- cashierThe cashier would handle money then proceed to make my sandwich without washing their hands
- changethe worker didn't give me change she judt tossed it I to her tip jar
- communicationPoor communication.
- customer serviceToday, I learned they sometimes have their bacon last for 3-4 days in the refrigerator, which is why it tastes so bad when I buy it. When I tried to speak to them about it and explain my experience, they didn't really care about my business as a customer, and I have been purchasing from them for some time because I live in the neighborhood. They are nice people, but the quality of the food.
- disorganizedthey appeared a little disorganized and distracted
- experienceand bad experience
So, should you go? While the service has its shining moments with genuinely friendly staff, be prepared for a potentially mixed experience. If you value a warm welcome and dont mind the occasional hiccup, its worth a try, but don't expect perfection every time.
Ambience (7.4 out of 10)
mentioned by 56% of the guests
The ambience at this spot generally hits a good note, with a solid score of 7.4 and customer satisfaction sitting at a strong 78.6%. Many of the 44 positive remarks out of 56 total opinions highlight the lovely outdoor dining options, a calm vibe, and a clean space, often feeling like a welcoming neighborhood spot. However, it's not without its quirks.
The 11 negative comments mention concerns like music being too loud, an impersonal atmosphere, and limited seating or outlets, suggesting it might not always deliver the cozy, unique charm some visitors are looking for.
Ambience
56
Reviews
78%
Satisfaction
11
negative
1
neutral
44
positive
Rating distribution
What people like
- Outdoor dining available
- Calm, clean vibe
- Great neighborhood spot
What people don't like
- Loud music
- Impersonal atmosphere
- Limited seating
Often praised
- atmosphereMy experience at this restaurant was a mix of delightful and disappointing. I found the coffee to be delicious, and the staff were very friendly, creating a calm and inviting atmosphere. The music was great, and the staff even shared the playlist.
- AtmosphereAtmosphere:5
- cafeThe cafe is clean and nice
- placeEverything tasted fresh, and the menu was varied. The atmosphere was quiet, making it feel like a little gem. It seems like people also work here a lot, which contributes to the peaceful environment.
- neighborhood spotSeems like a nice neighborhood spot
- outdoor seatingAnother big bonus for me is the outdoor seating
- Kid-friendlinessMy kids have always loved Ashley’s Cafe
- Noise levelNoise level:Very quiet
- WiFiI always pick up a salmon + avocado onigiri from here whenever I forget my lunch. Although they have WiFi, there's not much seating and barely any outlets.
- ambianceNice ambiance inside.
Frequently criticized
- atmosphereThe atmosphere leaves something to be desired
- cozy, warm interiorHowever, the atmosphere leaves something to be desired; it feels a bit impersonal, reminiscent of a Starbucks, lacking that unique charm you might hope for in the Richmond. On foggy days, I crave a cozy, warm interior to escape the chill, but didn't find Ashley's quite hitting the mark. I found myself keeping my coat on to stay comfortable.
- food safety violationsHorrible food safety violations
- impersonalIt feels a bit impersonal
- musicblasting really loud music with a ton of bass
- music volumereally loud music
- outletsI always pick up a salmon + avocado onigiri from here whenever I forget my lunch. Although they have WiFi, there's not much seating and barely any outlets.
- restroomrushed for restroom in half an hour
- seatingI always pick up a salmon + avocado onigiri from here whenever I forget my lunch. Although they have WiFi, there's not much seating and barely any outlets.
- unhealthy cafeMy experience was that it’s impossible to enjoy a mocha that is not tasty at all, made from powder and sugar 🤪. This is a completely unhealthy cafe.
If youre seeking a calm, clean spot with outdoor seating, especially in the neighborhood, youll likely enjoy the vibe here. But if you're sensitive to loud music or prefer a more intimate, cozy interior, you might find it a bit impersonal.
Value (4.8 out of 10)
mentioned by 12% of the guests
When it comes to value, its a bit of a mixed bag, with customer satisfaction sitting at 44.4%. However, some guests definitely find things to love! Out of 9 total comments, 4 positive ones highlight that certain items, like a simple cup of coffee, are a decent price and quite affordable.
Many appreciate "well-priced, delicious foods, " suggesting good deals are available. Overall, the topic scores an average 4.8. However, the picture isnt entirely rosy, with 5 negative comments raising concerns.
Many feel the overall value is lacking, describing the place as overpriced and overrated. Specific issues include being asked to charge her more money and finding a tiny amount of food that was overly priced for very mediocre food, leading some to call it a rip off.
Value
9
Reviews
44%
Satisfaction
5
negative
0
neutral
4
positive
Rating distribution
What people like
- Affordable items
- Decent coffee price
- Fair pricing
What people don't like
- Overpriced food
- Poor meal value
- Unfair charges
Often praised
- pricewell-priced, delicious foods
- affordableVery affordable too
- cup of coffeeif you just want a simple cup of coffee (before they stop brewing it) it's a decent price.
Frequently criticized
- priceI definitely will not return. Overpriced and Overrated.
- $13Even with very managed expectations, the breakfast scramble was quite blah. It was a tiny amount of food for $13 and tasted like nothing. If you come here for a cup of coffee and some pastry, it’s a cute enough place on the corner of the street.
- charge her moreThe lady wants to charge her more money
- valueThis place is a rip off
If you're just popping in for an affordable cup of coffee, you might find a fair deal. But for full meals, be cautious, as many find them overpriced and poor value, which could leave you disappointed.
How are the prices at Ashley's?
You’re looking at roughly 18 per person – reported by 33 diners. That puts it in the $11–$20 category. For a Cafe, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most prices cluster right around this average, showing a consistent experience.
Here’s a quick look at what guests spend per person, based on the latest 33 reviews.
See how this Cafe’s value compares to similar spots in San Francisco.
Overall, for a Cafe in San Francisco, we think the pricing feels quite fair. It offers good value for a casual bite without breaking the bank.
Customer Reviews: what people think about Ashley's
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
7
Good Croissant, Disorganized Service
My experience at this cafe was decent. The interior was very nice and spacious, contributing to a pleasant atmosphere. I ordered two lattes, but the staff member provided incorrect information and mixed up the drinks.
While we eventually figured it out, this incident dampened the experience, making them appear a bit disorganized and distracted. On a positive note, the croissant was exceptionally good – hot and fresh. They also offer a nice touch with a side bar of spices and sauces, which we enjoyed with hot sauce, making it very yummy!
- interior9
- lattes5
- croissant10
- staff member3
- disorganized4
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Type
- Family
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
10
Terrific Food and Wonderful Service
My experience at Ashley's Cafe was terrific as always! We've been coming here for years, and the food is great and the service is just wonderful. My kids have always loved it here, and it's a very quiet and pleasant atmosphere.
- food10
- service10
- atmosphere9
Visit Type
- Regular Visit
Service Type
- Dine-in
10
Ashley's: Our Go-To Coffee Spot
Ashley’s is our go-to coffee spot in the city. We consistently experience great coffee and encounter great people. The service and atmosphere are both rated a perfect 5, and the food also receives a 5-star rating, making it a consistently excellent experience.
- coffee10
- people10
- service10
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Size
- Solo
Service Type
- Dine-in
10
Amazing Food, Friendly Service!
My experience at this restaurant was always amazing with their food and drinks. The staff were incredibly friendly, making me feel at home during my visit.
- food10
- drinks10
- friendly staff10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Super calm cafe, delicious food
My experience at this café was super calm and tranquil. The Flat White was very good, and the Turkey Avocado sandwich was delicious. The spices and the bread were incredible.
I recommend this place.
- Flat White8
- Turkey Avocado sandwich10
- spices10
What Ashley's offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Transgender safespace
- LGBTQ+ friendly
- Family-friendly
- College students
Payments
- Credit cards
- Debit cards
- Checks
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Solo dining
- Lunch
- Breakfast
Amenities
- Gender-neutral restroom
- Free Wi-Fi
- Wi-Fi
- Restroom
Offerings
- Healthy options
- Vegan options
- Coffee
- Small plates
- Organic dishes
- Vegetarian options
- Quick bite
Dining options
- Catering
- Breakfast
- Brunch
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Pets
- Dogs allowed inside
- Dogs allowed outside
- Dogs allowed
Parking
- Paid parking lot
- Usually somewhat difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Cozy
- Casual
- Quiet
- Trendy
FAQs
What dining options and dietary choices can you find at Ashley's Cafe?
At Ashley’s Cafe, you can enjoy breakfast, brunch, lunch, dinner, and dessert, with catering also available. For dietary needs, you’ll find healthy, vegan, organic, and vegetarian options, ensuring a delicious meal for every preference.
What is the atmosphere like and what amenities does Ashley's Cafe provide?
Ashley’s Cafe boasts a cozy, casual, quiet, and trendy atmosphere, ideal for a relaxing visit. You’ll find convenient amenities like free Wi-Fi and a gender-neutral restroom. Service options include outdoor seating, no-contact delivery, takeout, and dine-in, making your visit comfortable and flexible.
How does Ashley's generally perform according to customer feedback?
Ashley’s has a Restaurant Score of **7.3** and **73%** Customer Satisfaction. Customers particularly appreciate the **Food** (7.6) and **Ambience** (7.4), while **Service** (6.5) is average and **Value** (4.8) is an area for improvement.
What kind of food can I expect at Ashley's?
Customers often praise the fresh and high quality ingredients, with popular items including sandwiches, coffee, matcha, and chocolate chip cookies.
Are there any common concerns about Ashley's?
Some customers have noted concerns regarding value, finding certain items overpriced or portions small. There are also occasional comments about an impersonal atmosphere or limited seating and outlets.