Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Amici’s East Coast – San Francisco
Amici's East Coast - San Francisco
Photo from Amici’s East Coast
Amici's East Coast at a glance
San Francisco Civic Center
- 🍕 Pizzeria
$$
Price per Person $41–$50
mentioned by 3 of the guests
#2069 out of 2403 places to eat in San Francisco
#86 Pizzeria out of 115 in San Francisco
Good
6.3 out of 10
Food
Service
Ambience
Value
248
Reviews
60.5%
Satisfaction
Often praised
- Delicious food
- Good service
- Nice ambiance
Frequently criticized
- Inconsistent quality
- Expensive
- Hygiene concerns
The restaurant Amici’s East Coast Pizzeria at Mid Market Eats Food Hall brings authentic pizzeria flavors to San Francisco’s vibrant Civic Center neighborhood. You’ll discover a casual yet trendy spot perfect for a quick bite or a relaxed meal.
This popular destination offers a diverse menu, including excellent vegan and vegetarian options, ensuring there’s something delicious for everyone. Whether you’re stopping by for lunch or dinner, you’ll find a welcoming atmosphere.
Overview: Introducting Amici's East Coast
Amici’s East Coast offers a generally pleasant dining experience, often praised for its delicious Italian food, particularly the pizza. Many appreciate the outstanding customer service and the generally great atmosphere, making it a comfortable spot for a meal.
However, some experiences point to occasional inconsistencies. While the setting can be quite nice, with a mellow ambiance and even an outdoor area, there are mentions of it feeling a bit chainy and sterile at times.
The service often stands out positively, but some guests have noted concerns regarding the overall value, suggesting it can feel overpriced for what you receive.
Good
6.3
out of 10
248
Reviews
60.5%
Satisfaction
81
negative
17
neutral
150
positive
Amici’s East Coast holds an overall restaurant score of 6.3, placing it squarely in the average category, reflecting a decent but not exceptional experience. Customer satisfaction sits at 60.5%, indicating a mixed reception where many are content, but a notable portion has reservations.
This assessment is drawn from 248 customer opinions, with 150 positive remarks outweighing 81 negative ones. Delving deeper, Food leads with a score of (6.8), suggesting it’s a strong point, though not without some reported inconsistencies.
Service follows closely at (6.4), often described as attentive and friendly. The Ambience scores (6.1), indicating a generally acceptable, if sometimes unremarkable, setting.
However, Value is a clear area for improvement, scoring a lower (3.8), with many finding prices a bit steep.
What people like
- Delicious Italian food
- Attentive, friendly service
- Pleasant atmosphere
What people don't like
- Inconsistent food quality
- Perceived high prices
- Occasional hygiene issues
With a recommendation score of 6.6, Amici’s East Coast is a reasonable choice, especially if you’re in the mood for Italian-style pizza and appreciate good service. It’s a place that generally delivers on its core offerings, making it worth considering for a casual meal.
However, be mindful of the pricing, as value is a common concern, and some experiences suggest occasional inconsistencies in food quality or service attentiveness. If you prioritize a solid pizza and friendly staff over budget-friendliness, you’ll likely find it a satisfactory option.
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Verdict: Our expert take on Amici's East Coast
Food (6.8 out of 10)
mentioned by 94% of the guests
When it comes to the food, theres a lot to love, with a solid 6.8 score indicating a good culinary experience, and customer satisfaction at 67.3%, showing a generally positive, though mixed, reception. Many of the 101 positive remarks highlight delicious pizza, especially the thin crust and options for dietary restrictions like vegan cheese and gluten-free crust. The lasagna also gets a lot of praise for being a hit.
However, not every dish hits the mark, as seen in 37 critical observations. Some found the pizza to be greasy or soggy, with complaints about cold pizza upon arrival. Theres also a concern about the food not being consistent, suggesting that quality can vary from visit to visit.
Food
150
Reviews
67%
Satisfaction
37
negative
12
neutral
101
positive
Rating distribution
What people like
- Delicious pizza
- Dietary options available
- Authentic Italian flavor
What people don't like
- Pizza often greasy
- Crust can be soggy
- Food quality inconsistent
Often praised
- pizzaThey have a pretty good placement for drawing and a decent selection of crayons. The kids' menu is what you'd expect – some plain pasta (my favorite) type dishes and pizza. My dad loved the meatball parmesan sandwich, but be aware that they only have it at lunch.
- foodThe food was excellent
- pizzasI usually order pizzas which are always delicious
- wingsWe had the wings and pizza and everything was fresh and delicious!
- food qualityEven the best pizza can suffer during transit. In this case, my order arrived in about 30 minutes, and the pizza was still hot, which is a definite plus. Overall, it's a solid choice for delivery pizza when you're craving it.
- thin crustLoved the thin crust and the variety of toppings.
- Italiangreat tremendous delicious Italian
- LasagnaLasagna was great
- NY slicetastes like a NY slice
- anchovies complimentaryanchovies complimentary on caesar upon request
Frequently criticized
- pizzaMy experience at the restaurant was marked by great service. The pizzas were just okay, not always solid all around, which made them a bit difficult to handle as they were softer in the middle of the pizza on the tray.
- foodfood is not consistent
- greasyWhile the pizza was good, it didn't quite meet New York quality standards. It can be a bit greasy. A significant drawback is that you can't buy a single slice, requiring a minimum spend of $10 for even a small pie.
- saucedidn't have enough sauce
- New York pizzaNot a big fan of New York pizza
- bottom of the pizzabottom of the pizza tastes like it was dragged over charcoal
- breadBread is too chewy
- celiacnot for celiac
- chicken wingsrubbery wings that are tasteless
- cross-contaminationwarn about cross contamination
If you're craving a good pizza with options for dietary needs, this place is definitely worth a try. Just be mindful that while many rave about the taste and authentic crust, some experiences point to inconsistency, with occasional issues like greasiness or sogginess.
Service (6.4 out of 10)
mentioned by 59% of the guests
When it comes to service, its a bit of a mixed bag, with a score of 6.4 indicating an average performance. Many customers, based on 31 positive remarks out of 51 total, have praised the "friendly staff" and "excellent customer service, " often noting how "fast" their orders arrived. Steven, in particular, received a shout-out for his amazing memory and service!
However, theres definitely room for improvement, as reflected by a customer satisfaction of 60.8%, which is a mixed result. About 19 negative comments highlight issues like painfully slow service, long waiting time, and problems with delivery, including incorrect orders or unexpected takeout only situations. It seems consistency is key here.
Service
51
Reviews
60%
Satisfaction
19
negative
1
neutral
31
positive
Rating distribution
What people like
- Friendly staff
- Fast service
- Excellent customer service
What people don't like
- Slow service
- Long waiting time
- Delivery issues
Often praised
- serviceThe wings and service was great
- staffthey are always really kind to me and understanding
- customer serviceexperienced outstanding customer service today!
- EverythingEverything about Amici's was spot on
- StevenSteven was amazing
- best servicesThe service was excellent, with Steven being particularly amazing due to his excellent memory. During my visit to San Francisco, this was one of the best services I had received.
- deliveryDelivery came with plenty extra cheese
- delivery timeit got to my place in about 30 minutes
- fastThe pizzas are fast
- friendly and happyService was also friendly and happy.
Frequently criticized
- serviceservice needs to be more attentive
- deliveryThe pizza was always delivered quickly and was consistently good. The first couple of pizzas delivered from this new kitchen were not as good and definitely took longer to arrive. Now, however, they've switched to a $45 minimum order, which is hard to reach when ordering pizza for two.
- waiting timeAfter waiting ~20 minutes and not receiving any word
- charged for the billThe service was painfully slow, and the overall experience was quite messy. To make matters worse, I was incorrectly charged for the bill of another table, despite dining alone.
- cloud kitchen serviceFurthermore, I am not sure why they charged me a delivery fee when I picked it up myself. The cloud kitchen service is really horrible. I don't know if I want to eat there again.
- delivery personThey didn’t speak English and couldn’t help
- drink refillshad to ask for drink refills
- service numberThat person didn’t speak English and couldn’t help
- takeout onlyit is now takeout only
- trustmost importantly my trust
If youre looking for friendly staff and potentially fast service, its worth a try, but be prepared for the possibility of longer waits or delivery hiccups. It's a place that could either pleasantly surprise you or leave you wanting a bit more attention.
Ambience (6.1 out of 10)
mentioned by 23% of the guests
When it comes to the overall vibe, this spot offers a mixed bag, landing an average score of 6.1 with customer satisfaction at 63.2%. Many guests, in 12 positive remarks, really enjoyed the mellow ambiance, calling it a nice place for the family that feels spacious and clean. The great atmosphere and outdoor area also get a thumbs up, making for pleasant visits.
However, there are some areas that could use a little polish. A few guests, in 6 negative comments, encountered hygiene issues like lipstick stained glass, which is certainly a turn-off. Others felt the atmosphere was a bit chainy and sterile, or even described the overall experience as messy, suggesting room for improvement in consistency.
Ambience
19
Reviews
63%
Satisfaction
6
negative
1
neutral
12
positive
Rating distribution
What people like
- Mellow ambiance
- Spacious and clean
- Great outdoor area
What people don't like
- Hygiene issues
- Chainy, sterile feel
- Stained glassware
Often praised
- atmospheregreat atmosphere
- ambienceThe ambience here is pretty good
- eveningmaking this evening memorable
- familyA nice place for the family
- locationLocation very close to AT&T ballpark
- mellow ambiancequite, just mellow ambiance
- open latethe place is open late
- outdoor areaMy experience at this restaurant was very positive. They have a perfect outdoor area on the sidewalk, ideal for warm days in the city. The food was good, featuring a simple menu that was also tasty.
- placeplace is nice
- placement for drawingthey have a pretty good placement for drawing
Frequently criticized
- chainy and sterileKinda chainy and sterile
- hygiene issuesThese hygiene issues were very disgusting
- lipstick stained glassmy daughter received a lipstick stained glass
- messyWhile the pizza was decent, I found it to be overpriced for what was offered. The service was painfully slow, and the overall experience was quite messy. To make matters worse, I was incorrectly charged for the bill of another table, despite dining alone.
- picturestake the Celtics and Red Sox pictures off the wall. This is sacrilege
- shut downdiscover the place is shut down
If youre seeking a generally pleasant and spacious spot with a mellow vibe and a nice outdoor area, this place could be a good fit. However, be mindful of potential inconsistencies in cleanliness and a somewhat generic, chainy' feel that might not appeal to everyone.
Value (3.8 out of 10)
mentioned by 33% of the guests
It seems the value here is a bit of a mixed bag, though leaning heavily one way. A few diners did appreciate finding some reasonable prices, especially with special offers like a 20% off discount or $5 pizza deals, noting that some options felt cheaper and offered good value for the plate sizes. However, the general consensus points to significant concerns, with a score of just 3.8 and customer satisfaction at a low 21.4%.
Many felt the experience was overpriced, citing issues like unexpected delivery fees, high minimum spend requirements, and additional surcharges, making it feel like poor value for money.
Value
28
Reviews
21%
Satisfaction
19
negative
3
neutral
6
positive
Rating distribution
What people like
- Good discount offers
- Affordable pizza specials
What people don't like
- Often very expensive
- Unexpected delivery fees
- High minimum orders
Often praised
- $5 pizzaselling $5 pizza as a pre-game special
- 20% off discountoffered me a 20% off discount
- SF pricestrainable SF prices
- cheaperway cheaper than anything you can buy in there
- priceMy experience at this restaurant was fantastic. It's a good place to eat, and importantly, it's not expensive at all. The plate sizes are good, offering great value.
- pricesPrices are very reasonable
Frequently criticized
- priceIt's the kind of place where you'd bring a date for a slice of pizza, offering a more upscale pizza experience. While it's fancy pizza, it reminds me of California Pizza Kitchen, but at double the price. It's worth a try, but personally, I'm not overly excited about it.
- additional fundswon't be giving them additional funds to help them operate
- delivery feecharged me delivery fee when I picked it up myself
- expensivea little expensive
- minimum orderswitched to a $45 minimum order which is hard to get to
- minimum spendyou will need to spend a minimum of $10
- overpricedoverpriced in relation to what you get
- pizza price36$ for a pizza
- sit-down restaurant pricesthey still charge sit-down restaurant prices
- surchargeA 4.85% surcharge will be added to each guest check
If you're looking for great value, this spot might disappoint, as many find it quite expensive and overpriced. However, if you can snag a specific deal like a 20% off discount or a special, you might find some reasonable options.
How are the prices at Amici's East Coast?
On average, you’ll spend around 48 per person here, based on just 3 guests. That puts this Pizzeria in the $41–$50 category. For a Pizzeria, that’s definitely on the higher end, leaning towards a premium experience!
While our data is limited to these 3 reviews, it shows a really wide range of spending, from budget-friendly options to much more lavish meals.
This chart shows what people usually spend per person, using the 3 most recent reviews. While our data is limited, it gives us a good indication of the spending patterns.
Heres how this Pizzerias value for money stacks up against similar spots in San Francisco.
We think the pricing here is a bit tricky to judge as fair given the huge spread in what people are spending. If youre looking for a quick, affordable slice, you might find options, but if youre going for a full, upscale experience, the higher price point could be justified. It really depends on what you order!
Customer Reviews: what people think about Amici's East Coast
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Moderate (16–30 min.)
2
Disappointing Pizza Experience
My experience was disappointing. I paid $36 for a pizza and had to wait 25 minutes. Unfortunately, the pizza was not cooked all the way.
I didn't check it until I was back in my room. It was not a good value for money. I believe Slice Brothers is WAY better!
- pizza2
- wait3
- value for money2
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Disappointing Pizza Experience
My experience at the restaurant was disappointing. I waited 20 minutes for pizza that was 2 days old and not even warmed up. To make matters worse, it cost $26 for just 3 slices.
- pizza1
- price1
- waiting time2
Visit Type
- Regular Visit
Group Type
- Couple
Group Size
- Couple
Service Type
- Delivery
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
2
Disappointed with Amici's New Policies
I am so disappointed! We have been ordering from Amici's Lombard location 2-3 times per month for about fifteen years. The pizza was always delivered quickly and was consistently good.
The first couple of pizzas delivered from this new kitchen were not as good and definitely took longer to arrive. Now, however, they've switched to a $45 minimum order, which is hard to reach when ordering pizza for two. Sadly, we have to find a new go-to pizza place.
- pizza3
- delivery4
- minimum order2
Visit Type
- Quick Meal
Group Type
- Family
Group Size
- Small Group
Meal Type
- Dinner
1
Restaurant Closed - Disappointing Visit
My experience at this restaurant was one of disappointment. I took a Lyft there with my young child for a late-night snack, only to discover the place is shut down. It seems like many businesses in the area are facing the same fate.
- shut down1
Visit Type
- Delivery
Service Type
- Takeout
2
Takeout Only, Sit-Down Prices
My experience was that the photos still show this being a nice sit-down restaurant. However, it is now takeout only, but they still charge sit-down restaurant prices.
- takeout only2
- sit-down restaurant prices2
What Amici's East Coast offers
Crowd
- Transgender safespace
- Tourists
- LGBTQ+ friendly
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Vegan options
- Small plates
- Vegetarian options
- Quick bite
Dining options
- Catering
- Counter service
- Table service
- Dessert
- Dinner
- Lunch
Service Options
- No-contact delivery
- Delivery
Atmosphere
- Casual
- Trendy
FAQs
Is Amici's East Coast Pizzeria at Mid Market Eats Food Hall accessible for everyone?
Yes, you’ll find that Amici’s East Coast Pizzeria at Mid Market Eats Food Hall is fully wheelchair accessible, including the entrance, parking lot, seating, and restrooms, ensuring a comfortable visit for all guests.
What dietary options are available at Amici's East Coast Pizzeria?
Amici’s East Coast Pizzeria offers a variety of choices to suit your preferences, including delicious vegan options, vegetarian options, and small plates perfect for a quick bite.
What is the overall customer sentiment for Amici's East Coast?
Amici’s East Coast has an overall restaurant score of **6.3** and a customer satisfaction rate of **60.5%**. While **Food** scores (6.8) and **Service** scores (6.4) are generally positive, **Ambience** is (6.1), and **Value** is a lower (3.8), indicating a mixed but generally average experience.
What are the standout positive aspects of Amici's East Coast?
Customers frequently praise the delicious Italian food, especially the pizza, and the attentive, friendly service. Many also appreciate the pleasant atmosphere, with some enjoying the outdoor seating options.
Are there any common concerns or drawbacks when dining at Amici's East Coast?
Some customers have noted inconsistencies in food quality and often find the prices to be on the higher side, leading to concerns about value. There have also been isolated mentions of hygiene issues and slow service.