Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Blaze Pizza – San Francisco
Blaze Pizza - San Francisco
Photo from Blaze Pizza
Blaze Pizza at a glance
San Francisco Stonestown
- 🍕 Pizzeria
€€
Price per Person 21 – 30 €
mentioned by 86 of the guests
#2172 out of 2403 places to eat in San Francisco
#89 Pizzeria out of 115 in San Francisco
Average
6 out of 10
Food
Service
Ambience
Value
417
Reviews
56.6%
Satisfaction
Often praised
- Customization
- Affordability
- Fast Prep
Frequently criticized
- Rude Staff
- Dirty Environment
- Quality Control
The restaurant Blaze Pizza in San Francisco’s vibrant Stonestown neighborhood offers you a modern take on classic pizzeria dining. You’ll find a casual yet trendy atmosphere perfect for a quick bite or a relaxed meal.
Whether you’re craving a custom-built pizza for lunch or dinner, this spot provides a welcoming environment where you can enjoy delicious food with friends and family. It’s a go-to destination for fresh, fast, and flavorful pizza creations.
Overview: Introducting Blaze Pizza
For a quick and customizable meal, Blaze Pizza offers a compelling experience. Many appreciate the ability to personalize their order, often finding the food `tasty` and the overall `value` quite appealing.
It’s a place where you can get a satisfying bite without much fuss. However, the experience isn’t without its drawbacks.
Some customers have noted inconsistencies with `service` quality, occasionally encountering staff with less-than-ideal attitudes. The general `atmosphere` and cleanliness can also be a point of concern for some diners.
Average
6
out of 10
417
Reviews
56.6%
Satisfaction
164
negative
17
neutral
236
positive
Overall, Blaze Pizza registers an average 6, with customer satisfaction sitting at a mixed 56.6%. This assessment comes from 417 customer observations, comprising 236 positive and 164 negative remarks.
The restaurant shines in areas like Food (6.9) and Value (7), indicating that the customizable pizza and its affordability generally hit the mark with patrons. Conversely, areas needing attention include Service (4.9) and Ambience (4.3).
Feedback suggests that staff interactions can be inconsistent, and the dining environment sometimes falls short on cleanliness and upkeep. These aspects contribute to the mixed sentiment, despite the strengths in food and value.
What people like
- Customizable Pizza Options
- Affordable Pricing
- Quick Preparation
What people don't like
- Unprofessional Staff
- Poor Cleanliness
- Food Quality Issues
If you’re seeking a quick, affordable, and highly customizable pizza, Blaze Pizza is certainly worth considering. The ability to craft your own meal at a reasonable price point is a significant draw, making it a practical choice for a casual outing.
With a recommendation score of 6.4, it suggests a generally positive, though not universally glowing, experience. Be prepared for potential variations in service and dining room tidiness, but if your priority is a personalized pizza that delivers on value, it’s a solid option.
Similar Restaurants in San Francisco
- Pizzeria
9.3
out of 10
out of 10
34
100%
- $$
- Cow Hollow
- Food
- Service
- Ambience
- Pizzeria
9.1
out of 10
out of 10
186
96.2%
- $$
- Mission District
- Food
- Service
- Ambience
- Pizzeria
8.9
out of 10
out of 10
498
95.6%
- $$
- Russian Hill
- Food
- Service
- Ambience
- Pizzeria
8.8
out of 10
out of 10
263
88.6%
- $$
- Polk Gulch
- Food
- Service
- Ambience
- Pizzeria
8.5
out of 10
out of 10
549
88.3%
- $$
- Transbay
- Food
- Service
- Ambience
- Pizzeria
8.4
out of 10
out of 10
164
84.8%
- $$
- Silver Terrace
- Food
- Service
- Ambience
Verdict: Our expert take on Blaze Pizza
Food (6.9 out of 10)
mentioned by 86% of the guests
The food here generally hits the mark, with a 6.9 score and 71.2% customer satisfaction, both indicating a good experience. Many love the `build-your-own pizza` concept, praising the `fresh toppings` and `crispy crust`. The `pizza customization` and `variety of toppings` allow for a truly `delicious pizza` thats often described as a `masterpiece`.
With 146 positive remarks, its clear many find their perfect pie. However, not every slice is perfect. Some diners have faced issues with `burnt pizza` or `undercooked gluten-free crust`, leading to concerns about `food quality`.
There are also mentions of `mediocre pizza` and `uneven toppings`, with a few even reporting `food poisoning`. These 49 negative comments suggest inconsistency, especially with the `crust` and `toppings`.
Food
205
Reviews
71%
Satisfaction
49
negative
10
neutral
146
positive
Rating distribution
What people like
- Build-your-own pizza
- Fresh, varied toppings
- Crispy, delicious crust
What people don't like
- Burnt or undercooked
- Inconsistent food quality
- Uneven toppings
Often praised
- pizzaMy recent stop at Blaze Pizza was a pleasant surprise. The vegan cheese option was delicious and added a unique twist to my pizza. The casual atmosphere made it a great spot for a quick and satisfying meal.
- foodInside, it can get a bit messy, with tables not being clean and trash bins overflowing. Despite these cleanliness issues, the overall experience was amazing due to the great value and outstanding food.
- toppingsI was looking for a light snack or a light dinner, and this place offered just that. You can pick any or all toppings, and it's so affordable. Although the lines can get long, the pizza comes out fast.
- pizzasthe pizzas were delicious!! Especially the high-rises ones!
- Build Your Own PizzaThe workers were incredibly friendly and did an amazing job helping me build my own pizza. When it was brought to my table, it looked really good, and I was surprised that it also tasted better than it looked, which is saying a lot since it was beautiful. I would definitely go here again and give it a double thumbs up!
- build your ownThe build your own with unlimited veggie toppings is a great value.
- crustThe crust was perfectly crispy on the outside and soft on the inside
- optionsAnd they got options, too: gluten-free, keto
- pizza customizationnovel pizza customization concept
- tastyMy experience at this casual pizza place inside Stonestown was lowkey pretty good. It was pretty fun to build your own pizza, and overall it was very cheap yet tasty.
Frequently criticized
- pizzaWorst pizza I’ve ever had! Sloppy, not even fully baked.
- toppingsI visited around 6 pm on 8/8/23 and noticed the girl making my pizza, Andy, was already in a bad mood. By the time my friend and I went up, she was just throwing the toppings on and cursing under her breath. She was making everyone in the line uncomfortable and would get mad and slam the items down whenever she couldn’t hear us (keep in mind she was wearing AirPods like the whole staff).
- foodMy son had a pepperoni pizza today and became violently sick very soon after. I attempted to contact the restaurant to inform them of a potential issue with the food, but it was impossible to reach them. I hope they haven't made too many other people sick.
- saucehardly put any sauce or cheese on it
- Vegan pizzaOrdered a Vegan pizza and had to tell the staff to swap gloves
- almost burnt pizzamore the service than the almost burnt pizza
- baconHowever, the woman preparing the pizza was clearly unhappy and acted very begrudgingly. She barely added any extra bacon—literally picked up a few tiny pieces and dropped them on like it was a big favor. Her attitude was unwelcoming and made the whole experience uncomfortable.
- burnt pizzathird time they give me burnt pizza
- burnt tasteHowever, this is the third time they have given me burnt pizza. I don't know if it's supposed to be like that, but the burnt taste was too strong, and I really didn't ask for it crispy. The food score was 1, which reflects this issue.
- cheesehardly put any sauce or cheese on it
If you're looking for a customizable pizza experience with plenty of fresh options, this place is definitely worth a try. Just be mindful of potential inconsistencies in cooking and topping distribution, especially if you have dietary restrictions.
Service (4.9 out of 10)
mentioned by 74% of the guests
When it comes to service, many customers have highlighted the quick and efficient experience, often praising the friendly staff and amazing customer service. With 60 positive opinions, guests frequently mention how fast their orders are prepared and served, making for a smooth visit. The overall score for service sits at an average 4.9, indicating some good points.
However, the picture isn't entirely rosy, with 85 negative opinions pointing to areas needing attention. Many have experienced long wait times and slow service, sometimes coupled with unprofessional staff or rude attitudes. Customer satisfaction is at a mixed 40.8%, suggesting that while some visits are great, others leave much to be desired, especially concerning staff demeanor.
Service
147
Reviews
40%
Satisfaction
85
negative
2
neutral
60
positive
Rating distribution
What people like
- Quick, efficient service
- Friendly, helpful staff
- Amazing customer service
What people don't like
- Long wait times
- Unprofessional staff
- Poor online orders
Often praised
- staffstaffs we're very helpful organizing a table
- serviceMy experience at this restaurant was a good place to stop for lunch. The service is quick, and the food is actually pretty good!
- quickThe build your own option with unlimited veggie toppings was a great value. The pizza was super tasty, quick to arrive, and fresh. It's hard to ask for more than that!
- Manager ChristalManager Christal & her staff did an amazing job
- ServiceService:4
- Service top-tierService top-tier
- SkylaAnother staff member, Skyla was ultra friendly
- Wait timeWait time:No wait
- amazing customer serviceI love how quick and efficient they always are. The great team provides amazing customer service.
- bake timetime it takes to bake in the oven is rather quick
Frequently criticized
- serviceHowever, the service was a significant letdown. It was frustrating to have 15 people there, only to be annoyed at having to explain the food to you 😒. The atmosphere also received a low rating.
- staffI visited around 6 pm on 8/8/23 and noticed the girl making my pizza, Andy, was already in a bad mood. By the time my friend and I went up, she was just throwing the toppings on and cursing under her breath. She was making everyone in the line uncomfortable and would get mad and slam the items down whenever she couldn’t hear us (keep in mind she was wearing AirPods like the whole staff).
- attitudeDespite being open until 11 pm, they seemed eager to leave around 9 pm, and two of them dragged chairs loudly, giving us the impression that we were being told to leave. When my friend politely asked them to keep the noise down, one of the crew members responded with attitude instead of an apology. I hope you'll pay attention to this and ensure that your customers are treated with respect.
- employeeemployee “Jacob”, not even sure if that’s his real name, was slow and condescending
- customer serviceworst customer service I have ever experience
- deliveryif you order for delivery It will not be right
- long linesYou can expect long lines
- ServiceThe pizza was really thin, and the sauce was not too good. I also never heard anyone call out my name, and the tables were dirty. I definitely won't be going back there, and I don't recommend it to anyone.
- answering machineit go to an answering machine
- automated promptit go to an automated prompt
If youre looking for a quick bite and catch them on a good day, the service can be super fast and friendly. However, be prepared for potential long waits and inconsistent staff attitudes, especially during busy times or with online orders. Its a bit of a gamble, so manage your expectations.
Ambience (4.3 out of 10)
mentioned by 32% of the guests
When it comes to ambience, there are some bright spots! Many appreciate the fun environment and casual experience, noting the great location and even the warm atmosphere. With 12 positive opinions out of 39 total, guests enjoy the relaxed vibe, though the overall score for ambience sits at an average 4.3.
However, the experience isnt always rosy. A significant number of guests, 23 to be exact, pointed out issues with noisy conditions, messy dining areas, and particularly unclean restrooms and dirty tables. This contributes to a rather low customer satisfaction of just 30.8%, suggesting theres considerable room for improvement in maintaining the space.
Ambience
39
Reviews
30%
Satisfaction
23
negative
4
neutral
12
positive
Rating distribution
What people like
- Fun casual environment
- Warm atmosphere
- Good location
What people don't like
- Messy dining room
- Dirty restrooms
- Noisy atmosphere
Often praised
- atmospherethe warm atmosphere
- AtmosphereAtmosphere:4
- Parking optionsParking options:Free parking lot
- casual atmosphereThe casual atmosphere made it a great spot
- casual experienceYou get to choose how to load up your pizza with your favorite ingredients, and they bake it for you. The experience is pretty casual, making it perfect for a quick and satisfying mall dining option.
- establishmentVery nice establishment
- fun environmentfun environment
- locationShe was making everyone in the line uncomfortable and would get mad and slam the items down whenever she couldn’t hear us (keep in mind she was wearing AirPods like the whole staff). I've never had a problem with this location until today.
- mall diningYou get to choose how to load up your pizza with your favorite ingredients, and they bake it for you. The experience is pretty casual, making it perfect for a quick and satisfying mall dining option.
Frequently criticized
- tablesthe tables needs a good wipe down
- atmosphereatmosphere were lacking, there were multiple tables with dried sauces caked on the tables and seats
- restroomsThey restrooms are not usually clean
- Parking spaceParking space:Somewhat difficult to find parking
- ambiancethe wet vac trying to stem the tide didn't add to the ambiance
- bathroomthe bathroom was flooded and spilling out into the dining room. Pretty disgusting
- chairsHowever, my recent experience was marred by the bad attitudes of some crew members. Despite being open until 11 pm, they seemed eager to leave around 9 pm, and two of them dragged chairs loudly, giving us the impression that we were being told to leave. When my friend politely asked them to keep the noise down, one of the crew members responded with attitude instead of an apology.
- dining roomThe dining room needs some attention
- disgustingthe place was discusting
- drinks and napkinsdrinks and paper napkins are arranged badly, blocking the waiting area
If youre looking for a quick, casual bite and dont mind a potentially messy or noisy environment, this spot might work. However, if a clean, quiet, and well-maintained atmosphere is crucial for your dining experience, you might find yourself disappointed.
Value (7 out of 10)
mentioned by 24% of the guests
When it comes to value, this spot generally hits the mark, earning a 7 score. Many customers appreciate the reasonable price and affordability, often finding great deals that make dining out feel like a steal. With 18 positive remarks out of 26 total, its clear many feel theyre getting a lot for their money, especially for a quick and affordable lunch.
However, the 69.2% customer satisfaction suggests a mixed bag, with some feeling the pinch. A few folks mentioned issues with promo rewards not being honored, unexpected extra fees, or even feeling overcharged. These 7 negative comments highlight areas where the value proposition could be more consistent, sometimes leading to higher prices than expected.
Value
26
Reviews
69%
Satisfaction
7
negative
1
neutral
18
positive
Rating distribution
What people like
- Great value
- Affordable options
- Reasonable pricing
What people don't like
- Promo reward issues
- Unexpected extra fees
- Feeling overcharged
Often praised
- pricepizza is reasonably priced at $15
- valueInside, it can get a bit messy, with tables not being clean and trash bins overflowing. Despite these cleanliness issues, the overall experience was amazing due to the great value and outstanding food.
- $12My 2nd favorite pizza place lets you make it however you want, and it's only for $12.
- affordabilitySo affordable
- ball on a budgetThat’s how you ball on a budget
- cheapMy experience at this casual pizza place inside Stonestown was lowkey pretty good. It was pretty fun to build your own pizza, and overall it was very cheap yet tasty.
- dealbuild-your-own pizza option for only $13 is an incredible deal
- eat like a bossif you tryna eat like a boss
- no extra chargeguess what? No extra charge!
- quick and affordable lunchGreat option for a quick and affordable lunch at the mall.
Frequently criticized
- $15Wasted my $15 on a shoddy cold pizza
- 32 slicesadvertised 32 slices for $9. D'oh! What a bait & switch
- extra feesTonight, I attempted to order pizza directly from the restaurant. I called, but the online prompt repeatedly directed me to their website, which incurred considerable extra fees. When I stayed on the line, the call was transferred to an automated prompt, then an answering machine, and finally, it just beeped.
- higher pricesThe food and prices were decent, but I noticed that with minimum wage skyrocketing, there were fewer staff. This led to higher prices and, unfortunately, the quality of food was affected.
- overchargedI was overcharged by more than 50%
- pricewant to pay $20 for thin bread
- promo rewardusing my promo reward. Why even have these promos if you refuse to honor them?
If you're looking for an affordable meal, this place often delivers great bang for your buck, especially with their build-your-own options. Just be mindful of potential extra fees or issues with promotions, as some customers have faced unexpected charges.
How are the prices at Blaze Pizza?
You’re looking at roughly 21 per person – reported by 86 diners. That puts it in the 21 – 30 € category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average hovers around 21, it’s interesting to see that many guests actually spend a bit less, with a good number of prices falling into the 11 – 20 € range. There are also some options for those looking for a more premium experience.
Here’s a quick look at what guests spend per person, based on the latest 86 reviews.
How this Pizzeria stacks up against similar spots in San Francisco when it comes to value for money.
Overall, we think the pricing feels quite fair for a Pizzeria in San Francisco. It offers a solid mid-range option, balancing value with quality without breaking the bank.
Customer Reviews: what people think about Blaze Pizza
Price per Person
- 11 - 20 €
Service Intent
- Quick Meal
Group Type
- Solo Dinner
Group Size
- Solo
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Loud
8
Great Custom Pizza, Busy Atmosphere
My experience at this restaurant was centered around building my own pizza. I found the thick crust option to be excellent for sharing, while the regular super thin crust is perfect for a single serving. It's worth noting that the crust isn't crisp by default.
The restaurant is attached to the mall, which contributes to a busy and pretty loud atmosphere. The service model is designed for app pre-orders or a Chipotle-style build-your-own experience, and they execute this low-touch service very well. Dietary needs like gluten, vegan, and dairy-free are easily accommodated with clear selections.
Parking is available in a free lot, though finding a space can be somewhat difficult. The vegetarian offerings are extensive, and I would highly recommend it for vegetarians. I experienced no wait time.
- thick crust option8
- super thin crust7
- crisp crust5
- Parking space4
Price per Person
- 11 - 20 €
Service Intent
- Quick Meal
Group Type
- Friends
Group Size
- Large Group
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Delicious Food, Easy Ordering!
My experience at the restaurant was great! The food was absolutely delicious, and the ordering process was surprisingly quick and easy, even for someone as shy as me. It was a very positive experience.
- food10
- ordering process9
Service Intent
- Food Exploration
2
Overcooked Food, Repeatedly
My experience at this restaurant was disappointing. I ordered one dish, and it was overcooked. They remade it for me, but the second one was still the same.
It's unusual to receive overcooked food twice.
- overcooked food1
Price per Person
- 21 - 30 €
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
Noise Level
- Quiet
9
Blown Away by Gluten-Free Pizza!
I have never once left a review at a restaurant, but wow, I was blown away! I ordered a pepperoni pizza gluten free with hot honey. 🍯 The people were so kind and provided super fast service.
I will definitely be coming back. The salad was lacking, but no matter, the pizza stole the show.
- pepperoni pizza gluten free9
- super fast service10
- pizza10
- salad3
Price per Person
- 21 - 30 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
Wait Time
- Short (6–15 min.)
6
Decent Pizza, Lacking Ambiance and Service
This restaurant is a good option for a quick pizza that you can customize. The pizza was decent, and we liked the customization option to include a lot of toppings for a base price. However, the service and atmosphere were lacking.
We encountered multiple tables with dried sauces caked on them and seats, forcing us to walk around looking for a clean spot. While the food was satisfactory, the overall experience was diminished by the poor upkeep of the dining area.
- pizza7
- customization option8
- service4
- atmosphere3
What Blaze Pizza offers
Crowd
- Family-friendly
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Vegan options
- Beer
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Dessert
Service Options
- Delivery
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Outdoor seating
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
- Trendy
FAQs
Does Blaze Pizza in San Francisco offer vegan and vegetarian options?
Yes, at Blaze Pizza in San Francisco, you can find a variety of vegan and vegetarian options to customize your pizza. They cater to different dietary preferences, ensuring you have plenty of choices.
What parking and accessibility features does Blaze Pizza in Stonestown provide?
Blaze Pizza in Stonestown offers convenient free street parking and a free parking lot, usually with plenty of space. It also features a wheelchair accessible entrance, parking lot, seating, and restroom for your comfort.
What is the overall customer sentiment for Blaze Pizza?
Blaze Pizza holds an average overall score of 6, with customer satisfaction at a mixed 56.6%. While Food (6.9) and Value (7) are well-regarded, Service (4.9) and Ambience (4.3) are areas that often receive criticism.
What do customers appreciate most about Blaze Pizza?
Customers frequently praise the ability to build their own pizza with various toppings, finding it a great value and a quick, affordable option. The customizable nature and reasonable pricing are strong positives.
Are there any common complaints about Blaze Pizza?
Yes, some customers report issues with inconsistent service, including staff attitude and efficiency. Cleanliness of the dining area and restrooms, along with occasional food quality inconsistencies like burnt or sloppy pizzas, are also noted concerns.