Highlights
- Great tea selection
oChef » Marnee – San Francisco
Marnee - San Francisco
Photo from Marnee
Marnee at a glance
San Francisco Inner Sunset
- 🌶️ Thai Restaurant
€€
Price per Person 21 – 30 €
mentioned by 51 of the guests
#1716 out of 2403 places to eat in San Francisco
#37 Thai Restaurant out of 46 in San Francisco
Good
6.9 out of 10
Food
Service
Ambience
Value
407
Reviews
64.6%
Satisfaction
Often praised
- Delicious Thai
- Generous portions
- Comfortable ambiance
Frequently criticized
- Subpar value
- Rushed service
The restaurant Marnee, a delightful Thai Restaurant in San Francisco’s Inner Sunset, offers you an authentic culinary journey. You’ll find a cozy, casual, and trendy atmosphere perfect for any occasion.
A standout feature is its great tea selection, providing a refreshing complement to your meal. For a memorable lunch or dinner, Marnee Thai Restaurant is a welcoming choice.
Overview: Introducting Marnee
Marnee offers a culinary experience where the food often shines, with many appreciating its vibrant flavors and generous portions. Guests frequently find specific dishes to be quite memorable, contributing to a generally positive dining impression.
However, the overall experience can be a mixed bag. While some praise the comfortable ambiance and attentive staff, others have noted inconsistencies in dish quality and occasional issues with service efficiency, suggesting areas for refinement.
Good
6.9
out of 10
407
Reviews
64.6%
Satisfaction
102
negative
42
neutral
263
positive
Looking at the overall picture, Marnee holds a respectable 6.9 out of 10, with customer satisfaction at 64.6%. This indicates a generally positive, though somewhat mixed, reception.
The culinary offerings are a clear highlight, with Food scoring well (7.4). Many of the 407 customer remarks, including 263 positive comments, frequently celebrate the delicious and flavorful dishes.
While the Service (6.1) and Ambience (6.2) also contribute positively, they hover around average, suggesting room for improvement. The Value (5.2) is where Marnee faces more scrutiny, with several of the 102 negative observations pointing to concerns about pricing and portion contents.
It seems the experience can vary depending on what you order and your expectations for the cost.
What people like
- Delicious Thai food
- Generous portion sizes
- Comfortable ambiance
What people don't like
- Subpar value for price
- Rushed, rude service
Marnee, with a recommendation score of 7.1, presents a compelling case for those seeking flavorful Thai cuisine. If you prioritize delicious food and generous portions in a comfortable setting, it’s certainly worth considering for your next meal.
However, be mindful of the value proposition and potential inconsistencies in service. While the food often hits the mark, managing expectations regarding pricing and the pace of service will ensure a more satisfying visit.
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Verdict: Our expert take on Marnee
Food (7.4 out of 10)
mentioned by 99% of the guests
When it comes to the food, this spot earns a solid 7.4 score, indicating a good culinary experience, and boasts a 70.9% customer satisfaction rate, which is also good! With 188 positive remarks out of 265 total, many diners rave about the delicious Thai food, praising its authentic tastes, fragrant spices and flavors, and the great quality of dishes like their curries and Pad Thai. However, not every dish hits the mark, as 50 negative remarks point out some areas for improvement.
Some guests have found issues with inconsistent portions, dishes being too greasy, or occasionally lacking in flavor. There were also mentions of dry or overcooked rice, suggesting some variability in execution.
Food
265
Reviews
70%
Satisfaction
50
negative
27
neutral
188
positive
Rating distribution
What people like
- Authentic Thai flavors
- Delicious curries
- Fresh ingredients
What people don't like
- Inconsistent portions
- Dishes too greasy
- Lacking flavor
Often praised
- foodthe food was delicious and spicy and bursting of flavors
- Thai foodI agree that the place seems like its best days are behind it, and my dish was inconsistent within itself. However, as someone very picky about Thai food, I was happy with what I got. The service was attentive enough, which is what I would have wanted as I was dining alone for lunch.
- Pad ThaiLoved the food - the Pad Thai could’ve benefited from some more tofu
- Pad See Ewthe Massamun curry and Pad See Ew are excellent
- peanut sauceThe peanut sauce was very delicious
- Pad Kee MaoHad a Pad Kee Mao, vegetarian style, and was absolutely blown away.
- pad thaiThe excellent standouts from our order was the pad thai
- portionThey were crispy outside with a not-too-sweet sauce and nice-sized juicy chicken wings. For the entree, the Pad See Ew was very good with a huge portion. The chicken was very fresh along with the veggies, and it wasn’t dry.
- portionsportions are huge for the price
- FoodFood:4
Frequently criticized
- foodI ordered the same thing I always order from 9th Ave Marnee and it wasn't even the same dish. Dry, tasteless and so Not Marnee. We sworn as we left, that we would never go back.
- chicken sataychicken satay: lacks flavor, slightly dry and crispy
- flavorsNever before has anyone ever made me spicy food with all the traditional nuance and complexity after asking me that. So, while I'm glad there's a restaurant offering these unique dishes, I can't recommend the flavors for the prices.
- Coconut Stir Fried NoodleThe Coconut Stir Fried Noodle was too dry, and could have used more taste.
- Gluten Free and Dairy Freevery restricted if you need to be Gluten Free and Dairy Free
- Maseeman curryMaseeman curry: definitely lacking in flavor
- Roti Kanaithe Roti Kanai fell short
- Tom Yum with beefShe laughed at me because I wanted Tom Yum with beef
- chickenChicken lacks flavor
- contentsthe contents was just bamboo shoots and tofu
If youre seeking authentic Thai flavors and delicious curries, this place is generally a good bet. Just be mindful that some dishes might occasionally be inconsistent in terms of portion size or greasiness, so its best to manage expectations for every single item.
Service (6.1 out of 10)
mentioned by 56% of the guests
When it comes to service, it's a bit of a mixed bag, with a score of 6.1 putting it squarely in the average range. However, customer satisfaction sits at 57.7%, indicating a mixed experience for many. Many customers appreciated being sat quickly, having their order taken briefly, and found the staff and waiters to be helpful and attentive, with 41 positive remarks out of 71 total customer comments.
On the flip side, there are definite areas for improvement. Some diners encountered rude staff, particularly a waitress, and experienced slow service or long waiting times for tables. Issues like wrong orders, feeling rushed, and poor customer service were also mentioned in 25 negative comments, suggesting inconsistency in the overall service experience.
Service
71
Reviews
57%
Satisfaction
25
negative
5
neutral
41
positive
Rating distribution
What people like
- Quick seating
- Friendly, helpful staff
- Fast order/service
What people don't like
- Rude staff
- Slow service
- Wrong orders
Often praised
- serviceI absolutely loved the great Thai food. The service was fast, and the prices were reasonable. I can't wait to go back!
- customer serviceI give a thumbs-up for the courteous customer service.
- staffIt's been there forever so it has that lived-in, comfortable feel and look. Of course, the staff are great, it's a Thai restaurant!
- ServiceService:5
- waitersthe waiters were always super kind
- helpfulVery helpful
- jobTheir Pad Thai is great, and they manage to strike a good balance in their take-out dishes, avoiding being overly bready, greasy, or fried, while still offering a light, crunchy, and crisp texture. Although it's not the cheapest option, they do a good job with the food.
- nice personnelnice personnel
- order taken brieflyhad our order taken briefly
- order was pretty quickI got the Kang Dang (red curry) with medium heat and tofu. The order was pretty quick, ready for pick up in about 30 minutes, and it came with rice. The curry itself was pretty good and spicy, but I was disappointed that the contents were just bamboo shoots and tofu.
Frequently criticized
- serviceRushing to our table was a woman... who did that all through our meal…rushing us through.
- customer serviceI even offered to pick up the sauce I paid for, but they refused, stating the bagger confirmed it was included. This was some of the worst customer service I've ever experienced. I will not return.
- staffThe waiter didn't even ask us if we liked our food. They staff caters to TAKE OUT and the customers eating inside are cold since the required door is open and not waited on in a timely manner. Again, I know, this is Marnee.
- waiting timeour larger party waited almost 2 hours
- waitress95. I shared my concerns with the waitress, but she seemed afraid to ask the manager for a refund. I understand that cultural differences might lead to fear regarding job security.
- closing the restaurantthey started cleaning, organizing and closing the restaurant at 8pm.
- ladies who work therethe ladies who work there are not only rude
- missing peanut saucepick up my missing peanut sauce that I had paid for
- questionsact as if they don’t understand questions
- refundinstructed me to just request a refund
If you're looking for quick seating and friendly recommendations, you might be pleasantly surprised. However, be prepared for the possibility of slow service or less-than-attentive staff, especially during busy times, which could lead to a disappointing visit.
Ambience (6.2 out of 10)
mentioned by 44% of the guests
When it comes to ambience, this spot offers a bit of a mixed bag, with a score of 6.2 indicating an average experience. However, a 54% customer satisfaction suggests opinions are quite divided. Many of the 27 positive remarks praise the delicious aromas, cute ambiance, comfortable seating, and nice lighting, often describing it as cozy and clean.
On the flip side, 17 negative comments point to some significant drawbacks. Guests found the place crowded and loud, with some experiencing it as uncomfortably cold due to an open door. Others felt the atmosphere was dark, dingy, and dated, making for a less pleasant environment.
Ambience
50
Reviews
54%
Satisfaction
17
negative
6
neutral
27
positive
Rating distribution
What people like
- Delicious aromas
- Cozy atmosphere
- Clean environment
What people don't like
- Crowded and loud
- Uncomfortably cold
- Dark and dingy
Often praised
- atmosphereMarnie Thai is one of my favorite Thai restaurants and the go-to place when I meet up with the family to hit Golden Gate Park. It's been there forever so it has that lived-in, comfortable feel and look. Of course, the staff are great, it's a Thai restaurant!
- AtmosphereAtmosphere:5
- ambiancethe ambiance was delightful
- ambienceI like the back area ambience
- Great restaurantGreat restaurant nonetheless and will come back again!
- aromasYou will feel the aromas as soon as you enter which is amazing
- big orchidsLove the big orchids in water on the counter
- cleanMy experience at this restaurant was fantastic. The service was great, and the atmosphere was both clean and fun. I had the wings, which were so good that I would return in a few hours if I were hungry again.
- convenient parkingConvenient parking near Golden Gate Park added
- decorationDecoration and taste was unique
Frequently criticized
- atmosphereThe atmosphere or ambiance is cold/sterile.
- doorThe waiter didn't even ask us if we liked our food. They staff caters to TAKE OUT and the customers eating inside are cold since the required door is open and not waited on in a timely manner. Again, I know, this is Marnee.
- placeThe place is a little cramped up through with tables too close to each other
- ambienceI wasn't too fond of the ambience.
- crowded and loudIt was crowded and loud inside
- customers eating insideThe waiter didn't even ask us if we liked our food. They staff caters to TAKE OUT and the customers eating inside are cold since the required door is open and not waited on in a timely manner. Again, I know, this is Marnee.
- dirty platesThe plates on the table were dirty
- environmentenvironment is dingy and dated
- lightingRestaurant is dark with poor lighting
- parkingHard to find parking in the neighborhood
If you prioritize delicious aromas and a potentially cozy, clean vibe, you might enjoy it. However, be prepared for a potentially crowded, loud, and even cold setting that some found dark and dated.
Value (5.2 out of 10)
mentioned by 21% of the guests
When it comes to value, some diners have found pleasant surprises! With 7 positive remarks out of 21 total, many appreciate the reasonable prices and great value, especially noting that its a better deal during lunch. Guests have also been happy with the generous portions for the price, and some even had amounts refunded, showing good customer service regarding billing.
However, the overall sentiment leans towards disappointment, with a poor customer satisfaction of 33.3% and an average score of 5.2. With 10 negative comments, several customers felt the food and beverages were overpriced, describing dishes as small and overpriced or simply not worth the cost. Theres a clear call for improvement in the value proposition of certain items.
Value
21
Reviews
33%
Satisfaction
10
negative
4
neutral
7
positive
Rating distribution
What people like
- Good lunch deals
- Reasonable prices
- Great value found
What people don't like
- Dishes feel overpriced
- Small portions
- Poor value proposition
Often praised
- priceMy experience at the restaurant was positive, particularly with the food. I had the Prawn Kang dang curry (red curry), and the quantity was good for the price. The peanut sauce was exceptionally delicious.
- lunch dealit's a better deal during lunch
- pricesI absolutely loved the great Thai food. The service was fast, and the prices were reasonable. I can't wait to go back!
- refunded the amountshe refunded the amount that I was charged
- valuesuch great value
Frequently criticized
- priceThe curry itself was pretty good and spicy, but I was disappointed that the contents were just bamboo shoots and tofu. I'll be back because it's close, but I just wish there was more in it for the price.
- billwith a $70 bill for a few meals and drinks + tip
- Roti Kanaithe Roti Kanai seemed overpriced
- food and beveragesoverpriced food and beverages
- mistaken pricingWas charged 21.95. Shared my concerns with the waitress
- pricesNever before has anyone ever made me spicy food with all the traditional nuance and complexity after asking me that. So, while I'm glad there's a restaurant offering these unique dishes, I can't recommend the flavors for the prices.
- value propositionDespite the inconsistency in dishes, the inviting ambiance and the flavorful Pad Kee Mao make Marnee Thai a contender for those seeking a Thai dining experience. However, improvements in the value proposition of certain dishes would elevate the overall satisfaction for patrons.
If youre looking for a good deal, aim for lunch specials where the value seems to shine. However, be prepared that some dishes might feel overpriced for their quantity or quality, especially if youre expecting generous portions for the price. It's a mixed bag, so choose wisely!
How are the prices at Marnee?
You’re looking at roughly 29 per person – reported by 51 diners. That puts it in the 21 – 30 € category. For a Thai Restaurant in San Francisco, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While most guests cluster around this price point, there are also options that can lead to a higher spend.
Here’s a quick look at what guests spend per person, based on the latest 51 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Thai spot in San Francisco, offering good value for a mid-range experience.
Customer Reviews: what people think about Marnee
Service Intent
- Regular Visit
Visit Type
- Delivery
10
Exceptional Thai Food in San Francisco
My experience at Marnee Thai has been consistently excellent, whether dining in or ordering delivery. The Pad Thai and Pad Kaprow are our go-to favorites, and honestly, all the dishes we've tried have been exceptional. It's some of the very best Thai food I've had in San Francisco.
- Pad Thai9
- Pad Kaprow9
- all of the dishes10
Price per Person
- 91 - 100 €
Service Intent
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Visit Type
- Takeout
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
10
Amazing Food and Exceptional Service!
I had a great experience at Marnee Thai today! After picking up food a couple nights ago that was so amazing, I felt compelled to return. As usual, the restaurant was packed, likely due to the great food and service.
I made a mistake and ordered from the wrong location. When I arrived and discovered my food was at another restaurant, they contacted the owner. He called me personally and offered to remake my food at no charge.
I was so impressed! I took my food to UCSF, where I've been staying for the past two weeks, and had dinner with my wife. It was exactly as I expected – AMAZING!
I will not forget this great service and food. THANK YOU Manee Thai!
- food10
- service10
- atmosphere8
Price per Person
- 21 - 30 €
Service Intent
- Casual Outing
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
2
Small Portions, Slow Service, Poor Lighting
My experience at this restaurant was disappointing. The portions were small and felt overpriced. The service was really slow, and the waiter even urged us to finish our meal with 30 minutes left before closing.
The restaurant's atmosphere was also a letdown, being dark with poor lighting. I would recommend going one block further to Sriracha Thai on 9th and Irvine, which offers larger portions at a lower cost.
- portions2
- price2
- service2
Price per Person
- 21 - 30 €
Service Intent
- Food Exploration
Group Size
- Solo
Visit Type
- Dine-in
Meal Type
- Dinner
10
Excellent Thai Food Experience
My experience at this restaurant was fantastic! I've eaten here many times and it's some of the best Thai food I've ever had. The Massamun curry and Pad See Ew are excellent.
I highly recommend asking for a side of roti with the Massamun curry instead of eating it with rice. The Mango sticky rice is also amazing.
- Massamun curry10
- Pad See Ew10
- roti9
Price per Person
- 41 - 50 €
Service Intent
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Loud
7
Delicious Food, Rushed Experience
My experience at this restaurant was a mix of amazing food and a frustrating service. We enjoyed the Tom Kha soup, green papaya salad, and panang curry beef, all of which were delicious. The Pinot we ordered was just okay.
The total bill for two was $97. Our primary complaint was feeling rushed by the wait staff. Despite arriving at 7: 30 PM and receiving our food by 7: 45 PM, the staff began cleaning and closing the restaurant at 8: 00 PM.
By 8: 15 PM, we felt compelled to leave, boxing up our remaining food. Although they stated closing time was 8: 30 PM, the early closing preparations significantly ruined our experience.
- Tom Kha soup9
- green papaya9
- panang curry beef9
- wait staff2
- closing the restaurant3
What Marnee offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Crowd
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Healthy options
- Wine
- Coffee
- Beer
- Cocktails
- Vegetarian options
- Alcohol
Dining options
- Catering
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Paid street parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What kind of dining experience and atmosphere can you expect at Marnee Thai Restaurant?
At Marnee Thai Restaurant, you’ll find a cozy, casual, and trendy atmosphere perfect for a relaxed meal. You can enjoy lunch, dinner, or dessert with table service, and seating is readily available. They also offer catering if you’re planning an event, ensuring you have flexible dining options.
Does Marnee Thai Restaurant cater to specific dietary needs or offer a variety of beverages?
Yes, Marnee Thai Restaurant provides healthy and vegetarian options, ensuring there’s something delicious for everyone. For your beverage needs, you’ll find a wide selection including wine, coffee, beer, cocktails, and other alcoholic drinks. Don’t forget to explore their great tea selection, a highlight for many visitors.
How does Marnee rate overall with its customers?
Marnee receives an overall score of **6.9** out of 10, with customer satisfaction at **64.6%**. Its **Food** (7.4) is well-regarded, while **Ambience** (6.2) and **Service** (6.1) are average, and **Value** (5.2) is a weaker point.
What are the standout features of Marnee's menu?
Customers frequently commend Marnee’s **food** for its delicious and flavorful profile, with many enjoying dishes like Pad See Ew and Pad Kee Mao. The generous **portions** are also a recurring positive comment.
What are some common criticisms of Marnee?
Common criticisms include concerns about the **value** for money, with some finding prices high for what’s offered. Additionally, some experiences point to **service** that can be rushed or inconsistent.