Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Reviews
Satisfaction
The restaurant Olivos, nestled in San Francisco’s vibrant Lower Nob Hill, offers a delightful dining experience. You’ll find a cozy and casual atmosphere perfect for any meal, whether you’re stopping by for breakfast, brunch, lunch, or dinner.
With a focus on healthy options and an enticing selection of small plates, it’s an ideal spot for a quick bite or a relaxed evening. Plus, you have the convenience of dine-in, takeout, and delivery services.
Olivos offers a straightforward dining experience where the focus is clearly on the plate. Many appreciate the friendly staff and the authentic flavors, making it a reliable choice for those seeking a hearty meal.
It’s a place where the food often speaks for itself, drawing a consistent crowd. However, the setting itself is quite modest, and some visitors have noted inconsistencies with the customer service and operational hours.
While the culinary offerings are generally well-received, managing expectations regarding the overall environment and service flow is advisable.
Reviews
Satisfaction
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Olivos earns a solid 7.3 out of 10 for its overall performance, with customer satisfaction sitting at a respectable 70.3%. This indicates a generally positive reception from diners, suggesting that most leave content with their experience.
These figures are drawn from a substantial pool of 212 customer comments, with 149 positive remarks outweighing 43 negative ones. The Food (8) stands out as a clear strength, consistently praised for its quality and taste.
The Value (7.1) also scores well, with many finding the offerings quite reasonable. However, Service (6.2) and Ambience (6) are more in the average range, reflecting a mixed bag of experiences in these areas.
While the food and pricing are highlights, the service and atmosphere might not always impress.
If you’re prioritizing flavorful, authentic food at a fair price over a polished dining room or consistently seamless service, Olivos is certainly worth considering. Its 7.7 recommendation score suggests a good chance you’ll enjoy the culinary offerings, especially if you appreciate a no-frills approach.
However, be prepared for a casual setting and potential variations in service. It’s a spot that delivers on its core promise of good food and value, but it might not be the ideal choice for those seeking a refined atmosphere or guaranteed top-tier hospitality.
Based on 125 total opinions, with a strong lean towards the positive (99 positive remarks versus 15 negative), the food here generally leaves diners quite pleased. With a good score of 8 and a good customer satisfaction of 79.2%, many rave about the delicious and authentic pupusas, often highlighting their quality and flavor. The burritos, especially the Super Burritos and Carne Asada fries, also receive high praise for being hearty and satisfying, with many appreciating the homemade feel and great salsas.
However, despite the overwhelmingly positive feedback, not every dish hits the mark for everyone. Some found the pupusas a bit too salty, and there were occasional complaints about the salsa being bland or too spicy. Issues like dry carnitas, unappetizing guacamole, or forgotten ingredients like tortillas were also mentioned, suggesting some inconsistencies in execution.
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If you're looking for flavorful and authentic Salvadoran and Mexican dishes, especially pupusas and hearty burritos, this spot is definitely worth a try. Just be aware that some minor inconsistencies in certain items or ingredients might pop up, but the overall experience is positive.
When it comes to service, this spot lands squarely in the average zone with a score of 6.2, and customer satisfaction is a bit of a mixed bag at 57.8%. Based on 45 customer comments, theres a definite appreciation for the friendly people, staff, and owner, with many praising the polite and attentive approach. Guests frequently mention "very friendly service, " "Genial staff, " and "fast service, " often describing it as "1st class, attentive & professional.
" However, not all experiences are sunshine and rainbows. With 16 negative comments, some patrons encountered issues with customer service, specifically mentioning a "rude" lady at the register and "ill-mannered" or "discourteous service. " Opinions like "the service is lousy" and "terrible attitude" suggest theres room for improvement in consistency, especially regarding stated hours.
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If you're looking for a place with potentially friendly and fast service, it might be worth a try. However, be aware that some customers have reported encountering rude staff and inconsistent customer service, which could impact your visit.
When it comes to ambience, this spot offers a bit of a mixed bag, with a 6 on our score and a 52% customer satisfaction rating. Based on 25 customer opinions, with 13 positive and 10 negative remarks, some folks really enjoy the cozy family and homestyle feel, finding it a unique place with a friendly environment. However, not everyone is charmed.
Many described a dimly lit restaurant with uninviting decor. The sketchy area and a terrible smell were also noted as significant drawbacks, suggesting the overall environment needs some work.
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Satisfaction
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If youre seeking a "cozy family" vibe and dont mind a no-frills setting, this place might be a hidden gem. However, be prepared for a potentially dimly lit space in a sketchy area with uninviting decor, and possibly even an unpleasant smell. It's worth trying if food is your priority over atmosphere.
When it comes to value, this place generally earns a solid 7.1, which is a good score, and customer satisfaction sits at a respectable 64.7%, suggesting a mixed but largely positive reception. Many diners rave about finding an affordable and cheap spot where the prices are truly inexpensive, often calling it a fair price for the quality. With 11 positive remarks out of 17 total, its clear many feel theyre getting a great deal.
However, its not entirely without its hiccups. A couple of customers, specifically 2 out of 17, have noted concerns about being overcharged or feeling the overall cost was higher than expected. While these instances are few, its something to keep in mind when you visit.
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If you're looking for a place that offers good portions at a genuinely affordable price, this spot is definitely worth checking out. Just be mindful of your bill, as a few experiences suggest occasional discrepancies in pricing.
On average, you’ll spend around 15 per person – based on 16 guests. That places this spot in the 11 – 20 € category. For a Restaurant in San Francisco, thats a solid mid-range price point.
Most of the prices weve seen cluster right around this average, indicating a pretty consistent experience.
This chart shows what people usually spend per person, using the 16 most recent reviews.
Heres how this restaurants value for money stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Restaurant in San Francisco. Its a good spot if youre looking for quality without breaking the bank.