Starbucks - Reviews

My experience at this restaurant was unfortunately dominated by terrible service. I ordered a drink and a water. The staff member made my drink and called out my name. When I politely asked if the water was coming as well, as sometimes they forget, he rudely replied, “yeah I’ll make it, I make it in order, crazy right? ” This response was unacceptable, and I'm an understanding person. He was also rude to other customers. He has a long ponytail. I will never be coming back here again.

My experience at this restaurant was extremely negative. I have never been treated so poorly in 35 years. The guy working the counter today was incredibly rude, completely ruining the Christmas spirit. I won't be back. They need to learn how to treat people. This happened at 8: 40 am and the employee had long hair and seemed miserable. The service was rated 1/5, atmosphere 1/5, and food 1/5.

My experience at this restaurant was fantastic! The service was awesome, provided by a clearly dedicated crew. I was impressed by how quickly they could pump out drinks, even when it was busy. The location is amazing, and I will definitely visit again.

My experience at this Starbucks was great. The service was excellent, they prepared exactly what I ordered, and it was done in a timely manner.

My experience at this restaurant was mixed. While it's a cool place with a great atmosphere, the service was significantly impacted by understaffing. They had one person handling both cashier duties and food preparation simultaneously, which understandably slowed things down. The food was good, earning a 4 out of 5, but the service aspect was a clear area for improvement.

My experience at this restaurant was extremely unprofessional. I've never had to write a review as a delivery driver, but I must say, every visit is awkward. Not every customer is greeted; some are ignored, and others are just stared at as if they don’t belong there. The experience I just had topped the cake on bad service and pure ignorance. It was pouring rain outside, and I was asked numerous questions through a glass window to verify why I was there. When I confirmed my delivery order, the employee proceeded to walk away to find my order while I was being rained on. Anyone with a sense of decency would have at least let me stand by the door out of the rain so I could properly verify and confirm my order. Please do better; you are in a high-standing area delivering poor service.

My experience at the restaurant was marked by a long wait time for our cold brews. Despite having 4 workers, they seemed behind on most orders. It appeared the staff was more focused on taking more orders and cleaning rather than fulfilling guest orders. Even at 2 PM, we waited over 10 minutes for just two iced coffees.

I went in to get coffee but wanted to use the restroom first and was told they don’t have one for the public. It was odd that a Starbucks wouldn’t have a public restroom, but stranger things have happened. Since I couldn’t use the bathroom, I couldn’t justify buying a coffee because coffee makes you urinate more. I asked if any other stores around had a restroom, and the girl on duty said condescendingly that a few did, but at all of them, I’d have to be a paying customer. Something about that rubbed me the wrong way, as if I was some bum who was just trying to take them for a ride. This experience fuels my desire to continue to patronize independent coffee shops and not chains.

I ordered a grante hot coffee with whole milk, and it was actually good, just as I expected. The atmosphere was also great, rated 5/5.

My experience here was terrible due to the customer service, which is no longer existent. The new employees are awful. I arrived to pick up my mobile order and was met with a dismissive attitude. When I inquired about my order, one employee with bleach blonde highlighted black hair simply said, “you can ask them up there what’s wrong. ” I then waited in line, only to have another employee yell at me, “maam the whole machine is broken! I don’t know what else to say. ” I hadn't even explained my issue beyond showing my cup and asking for an alternative roast. This employee then proceeded to whisper about me to another staff member, both giving me side-eye by the creamer station. It was embarrassing and rude. Starbucks should not have staff with such an attitude working with the public. I wish the former, polite, and friendly employees were still here.