Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
oChef » Ortiz’s Taco Shop – San Diego
Ortiz's Taco Shop - San Diego
Photo from Ortiz’s Taco Shop
Ortiz's Taco Shop at a glance
San Diego Point Loma
- 🌮 Mexican Restaurant
$$
Price per Person $11–$20
mentioned by 95 of the guests
#200 out of 755 places to eat in San Diego
#17 Mexican Restaurant out of 113 in San Diego
Good
8 out of 10
Food
Service
Ambience
Value
397
Reviews
79.3%
Satisfaction
Often praised
- Great food
- Fast service
- Good value
Frequently criticized
- Rude staff
- Poor ambience
- Limited parking
The restaurant Ortiz’s Taco Shop, a vibrant Mexican eatery in San Diego’s charming Point Loma neighborhood, invites you to experience authentic flavors. Whether you’re craving a quick bite or a satisfying meal, this spot is renowned for its delicious late-night food options, perfect for those after-hours cravings.
You’ll find a casual atmosphere where you can enjoy breakfast, lunch, or dinner, making it a versatile choice for any time of day.
Overview: Introducting Ortiz's Taco Shop
Ortiz’s Taco Shop offers a compelling experience, primarily driven by its robust culinary offerings. Many patrons highlight the exceptional quality of the food and the overall efficiency of the service.
While the flavors often hit the mark, some visitors have noted inconsistencies in the customer service, occasionally encountering less than ideal interactions. Despite these minor hiccups, the establishment maintains a reputation for being a convenient spot, especially for those seeking a quick and satisfying meal.
The atmosphere, though often described as simple, contributes to its charm as a local gem, making it a reliable choice for many.
Good
8
out of 10
397
Reviews
79.3%
Satisfaction
54
negative
28
neutral
315
positive
Ortiz’s Taco Shop holds a solid overall Restaurant Score of 8, indicating a good dining experience, with customer satisfaction also registering well at 79.3%. This positive sentiment is largely fueled by the exceptional Food (8.4), which stands out as a clear strength among 397 customer observations.
The Service (7.5) also performs commendably, reflecting generally positive interactions. While the culinary aspect shines, other areas like Ambience (6.9) and Value (6.8) are rated as good but not outstanding.
With 315 positive remarks compared to 54 negative ones, the feedback leans heavily towards satisfaction, suggesting that most patrons leave content with their visit.
What people like
- Exceptional food quality
- Efficient, speedy service
- Good overall value
What people don't like
- Inconsistent customer service
- Limited seating, parking
- Cleanliness concerns
For those prioritizing flavor and efficiency, Ortiz’s Taco Shop is certainly worth considering. The strong emphasis on quality ingredients and quick preparation makes it a reliable choice for a satisfying meal, particularly if you’re in the mood for well-executed Mexican staples.
With a Recommendation Score of 8.1, it’s clear many find it a worthwhile stop. Just be prepared for a no-frills setting and understand that service experiences can vary, though the food generally makes up for any minor inconveniences.
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Verdict: Our expert take on Ortiz's Taco Shop
Food (8.4 out of 10)
mentioned by 98% of the guests
When it comes to the food, this spot truly delivers! With a solid score of 8.4 and customer satisfaction soaring at 84.5%, it's clear most diners are leaving happy. Many rave about the delicious menu, especially the California Burrito and Carne Asada, praising the great flavor and huge portions across 223 positive remarks.
However, out of 264 total comments, 23 pointed out some areas for improvement. Concerns included an inconsistent filling to tortilla ratio in some burritos, occasional gristle in the meat, and a few finding bland tacos or tacos covered in guacamole to be a dealbreaker.
Food
264
Reviews
84%
Satisfaction
23
negative
18
neutral
223
positive
Rating distribution
What people like
- Delicious burritos
- Great flavor
- Huge portions
What people don't like
- Inconsistent quality
- Poor filling ratio
- Unwanted guacamole
Often praised
- foodI highly recommend stopping by to try their tacos. They are absolutely packed with food and definitely worth the price. The food was excellent, and the atmosphere was great, both receiving a perfect 5/5 rating.
- California burritoThe food was delicious, the service was efficient and friendly, and the prices were affordable. My favorites are the California burrito and the carne asada fries. Be sure to try their horchata and excellent green and red salsas as well.
- Cali burritogot a Cali burrito and Asada burrito and it was 10/10
- California Burritotry the California Burrito as recommended. It did not disappoint.
- FoodFood:5
- burritoseat the burritos here everyday
- Mexican foodThank you all for your awesomeness. I highly recommend mapping it out, stopping at an ATM for cash for a tip, and heading directly here for the best Mexican food and hospitality in SD.
- guacOrtiz's burritos are spectacular. There's no time for rice and beans in there – just a ton of carne asada, pico, and some guac. It is perfection wrapped in a soft and chewy tortilla.
- tacosBest tacos in Point Loma hands down!
- California burritostheir California burritos (with carnitas instead of carne asada) are the best
Frequently criticized
- burritosburritos here just arent what they used to be
- burritos californiame dieron poquito de lo que lleva adentro es pura tortilla con poquita lo que lleva adentro tácaño
- carne asadahuge chunks of gristle in your carne asada
- carne asada burritoordered a carne asada burrito...no pico/ sour cream
- chicken rice cheesei didnt like it the taste
- filling to tortilla ratiowork on balancing the ratio of the filling to the tortilla
- fillingsme dieron poquito de lo que lleva adentro es pura tortilla con poquita lo que lleva adentro tácaño
- fish tacosthere are many other places with better fish tacos
- foodThe most bland tacos I’ve ever had
- guacamole and sour creamall my guacamole and sour cream were towards the end
If you're looking for flavorful, generously portioned Mexican food, especially their highly-praised burritos, this place is definitely worth a visit. Just be mindful of potential inconsistencies in filling distribution or specific taco preparations.
Service (7.5 out of 10)
mentioned by 57% of the guests
When it comes to service, this spot generally hits the mark with a 7.5 score and a 76.1% customer satisfaction rate, both landing squarely in the good range. Many of the 54 positive remarks praise the friendly service, staff, and their welcoming kindness, highlighting the overall efficiency and great hospitality that makes you feel right at home. However, its not all sunshine, as 17 negative comments point to some bumps.
Issues include a rude cashier or staff member, concerns about customer service culture, and frustrations when they dont answer the phone for orders, even mentioning stinginess on hot sauce as a customer service misstep.
Service
71
Reviews
76%
Satisfaction
17
negative
0
neutral
54
positive
Rating distribution
What people like
- Friendly staff
- Efficient service
- Welcoming atmosphere
What people don't like
- Rude staff
- Unanswered phone calls
- Poor customer service
Often praised
- serviceservice were both excellent, rated 5/5
- ServiceService:5
- staffI frequently visit this restaurant with friends or for a solo burrito. My experience has consistently been positive, with great food and nice staff. The California burrito is particularly amazing.
- employeesThe family gives their employees like 2 weeks off for Christmas and I can definitely get behind that as well.
- peoplegreat people!!! They’re super efficient and speedy
- ReginaRegina was so helpful
- call in your ordercall in your order at least at least 15 mins prior for fast pay and pickup
- cashierthe cashier was helpful
- customer servicevery good customer service as well
- drive across townI will drive across town for these burritos
Frequently criticized
- serviceMy experience at this restaurant was marked by rude service. An item was missing from my order, and when I inquired about it, the cashier was rude and abrasive.
- customer serviceblame the customer versus taking responsibility or just say sorry. Customer service still means something.
- ordermy order was incorrect, burnt, or missing thing
- apologizeAn item was missing from my order, and when I inquired about it, the cashier was rude and abrasive. I asked her to refrain from such behavior, but she refused to apologize.
- cashierCashier was rude and abrasive
- customer service cultureclearly a poor customer service culture
- hot saucethey limit you on how much hot sauce they want to give
- mailboxmailbox is full
- older womanI will not be going back. I asked if I could get a to-go container for my burrito, and for some reason, the older woman was really rude and refused to give me one. This was really odd since I had just paid $12 for an egg burrito and wanted it in a container, not a paper bag.
- owner replyowner replies with an equally snarky response
Overall, you can expect a generally positive experience with friendly and efficient service, especially if you're dining in. However, be aware that some customers have encountered less-than-stellar interactions or difficulty reaching them by phone for orders.
Ambience (6.9 out of 10)
mentioned by 36% of the guests
When it comes to the vibe, this spot has a lot going for it! Many customers, in 23 positive remarks, describe it as a hidden gem or a charming mom and pop place with a great atmosphere. While customer satisfaction sits at a 60.5% mixed level, the overall score for ambience is a solid 6.9, indicating a generally good experience for many, especially those appreciating its local, family-owned feel.
However, its not all sunshine. Some diners, in 9 negative comments, noted issues with seating, mentioning "not many places to sit" and limited parking. There were also mentions of the atmosphere not always being pleasant and concerns about cleanliness.
These points suggest theres definitely room for improvement in certain aspects of the dining environment.
Ambience
38
Reviews
60%
Satisfaction
9
negative
6
neutral
23
positive
Rating distribution
What people like
- Hidden gem vibe
- Local family owned
- Simple ambience
What people don't like
- Limited seating
- Tough parking
- Cleanliness issues
Often praised
- AtmosphereAtmosphere:5
- atmosphereatmosphere were both excellent, rated 5/5
- ParkingThe California Burrito and Asada Fries were bomb! The service was quick, and there was available seating and parking.
- SD memoriesSome of my best SD memories included the CA fries
- San Diego gemA San Diego gem
- SeatingThe California Burrito and Asada Fries were bomb! The service was quick, and there was available seating and parking.
- ambienceSimple ambience, simple choices, and it’s all perfect!
- gemA whole in the wall gem!
- hidden gemThis place is a hidden gem
- last spot openthe last spot open for food
Frequently criticized
- atmosphereThe atmosphere also contributed to a poor experience
- parkingParking is limited since it's in a small shopping area
- places to sitNot a lot of places to sit
- cleanlinessit's not the cleanest place
- no alcohol placeNo alcohol place but worth the visit
- seatingThe food was delicious, and the portions are good for a low price. There's not much seating, but the food is excellent, and it's nice to support a small, family owned business.
If youre looking for a charming, local spot with a casual vibe and dont mind potentially limited seating or parking, this place could be a great find. However, if a pristine environment and ample space are top priorities, you might want to manage your expectations.
Value (6.8 out of 10)
mentioned by 25% of the guests
When it comes to value, this spot generally hits a good note! With a solid score of 6.8, many folks found the price, affordable options, and low price to be quite appealing. Out of 24 total opinions, 15 positive remarks highlight that you often get good price for generous portions, making it a worthwhile stop for many.
However, the customer satisfaction is a bit more mixed at 62.5%, suggesting theres some room for improvement. While 5 negative opinions arent a huge number, some felt the price for certain items, like a burrito, was too high, leading to comments about not wanting to waste money, especially if you're on vacation.
Value
24
Reviews
62%
Satisfaction
5
negative
4
neutral
15
positive
Rating distribution
What people like
- Good portions, low price
- Reasonably priced
- Huge portions
What people don't like
- High price for dish
- Not worth money
- Burrito too expensive
Often praised
- priceWhile there aren't many places to sit and the cleanliness could be improved, the food itself was extremely good. The service was not slow, and the price was decent. I particularly enjoyed the grilled chicken and the carnivats tacos, and the Cali burrito was also good.
- pricesAnd the prices are super reasonable
- affordablerelatively affordable with a drink @ $14 even
- Price per personPrice per person:$10–20
- good pricegood price (4 mini tacos $10)
- low priceWe tried the combo plate with 2 fish tacos, and we were not disappointed! The food was delicious, and the portions are good for a low price. There's not much seating, but the food is excellent, and it's nice to support a small, family owned business.
- price per person$10–20
Frequently criticized
- burritonearly $13 a burrito after tax
- moneyDon’t waste your money
- pricePaid 12 bucks for chicken rice cheese
- timeDon’t waste your time or money. Not worth it whatsoever, especially if you’re on vacation.
- vacationespecially If you’re on vacation
If you're looking for good portions at a reasonable cost, this place often delivers, making it a solid choice for your wallet. Just be mindful that some specific items might feel a bit overpriced, so choose wisely to get the best bang for your buck.
How are the prices at Ortiz's Taco Shop?
You’re looking at roughly 15 per person – reported by 95 diners. That puts it in the $11–$20 category. For a Mexican Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests, a whopping 74 out of 95, spend right in this $11–$20 range, showing prices are pretty consistent around the average.
Here’s a quick look at what guests spend per person, based on the latest 95 reviews.
How this restaurant’s value compares to similar spots in San Diego.
Overall, we think the pricing feels quite fair for a Mexican Restaurant. It offers good value without breaking the bank, making it a solid choice for a casual meal.
Customer Reviews: what people think about Ortiz's Taco Shop
Service Intent
- Tourist Experience
Visit Type
- Dine-in
2
Disappointing Tacos, Not Worth It
Don’t waste your time or money. Not worth it whatsoever, especially if you’re on vacation. The most bland tacos I’ve ever had, and I’m from Seattle.
The food quality was a significant letdown, and the atmosphere and service also contributed to a poor experience.
- tacos1
- food1
- time1
Service Intent
- Food Exploration
10
Amazing Burritos - Can't Wait to Return!
My experience at the restaurant was fantastic! The food was amazing, and I tried several different burritos, all of which were absolutely fire! I can't wait to go back!
- food10
- burritos10
Service Intent
- Quick Meal
Visit Type
- Dine-in
3
Mixed Feelings on Food, No Return Visit
My experience at the restaurant was a mixed bag. The taquitos and mini tacos were good, but the burrito was just mid. Unfortunately, I won't be coming back.
- taquitos7
- mini tacos7
- burrito5
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
7
Good Cali Burrito with a Spice Caveat
My experience at the restaurant involved a good cali burrito. The hot sauce provided had zero spice, but I was able to get some spicy peppers on the side. The burrito itself was a perfect size with a good tortilla.
The only issue was that all my guacamole and sour cream were concentrated towards the end of the burrito.
- cali burrito8
- spicy peppers7
- burrito size9
- hot sauce2
- guacamole and sour cream4
Price per Person
- $11–$20
Service Intent
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
9
Delicious California Burrito Worth the Trip
My experience at this restaurant was absolutely delicious! All the talk about their California Burrito is true. My wife and I shared a Pastor and a California Burrito, eating half of each.
I highly recommend trying their hot sauces, both red and green. The place is small but runs quickly and smoothly. While parking is a bit tough with only about 12 spaces, don't let that stop you.
Just go a little further to the larger lot and walk about 30 seconds; your burrito is worth it.
- California Burrito10
- hot sauces9
- service9
- parking4
What Ortiz's Taco Shop offers
Crowd
- Tourists
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Late-night food
- Coffee
- Small plates
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Breakfast
Service Options
- Dine-in
- Takeout
Parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
FAQs
What parking options are available at Ortiz's Taco Shop?
You’ll find convenient parking options when you visit Ortiz’s Taco Shop. They offer both free street parking and a dedicated free parking lot, making it easy for you to stop by for a meal without worrying about where to leave your car.
Is Ortiz's Taco Shop accessible for wheelchair users?
Yes, Ortiz’s Taco Shop is designed to be fully accessible. You’ll find a wheelchair accessible entrance, a dedicated wheelchair accessible parking lot, and comfortable wheelchair accessible seating, ensuring a welcoming experience for all guests.
How does Ortiz's Taco Shop score overall?
Ortiz’s Taco Shop has an overall Restaurant Score of 8 out of 10, indicating a good experience. This is supported by strong scores in Food (8.4) and Service (7.5), with Ambience (6.9) and Value (6.8) also rated positively.
What do customers appreciate most about Ortiz's Taco Shop?
Customers frequently praise the high quality of the food, often highlighting specific items like burritos and tacos. Many also appreciate the efficient and speedy service, making it a convenient option for a quick meal.
Are there any common complaints about Ortiz's Taco Shop?
Some customers have reported inconsistent experiences with customer service, occasionally encountering rude staff. Other concerns include limited seating and parking, as well as occasional remarks about cleanliness.