Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Ori’Zaba’s – Las Vegas
Ori'Zaba's - Las Vegas
Photo from Ori’Zaba’s
Ori'Zaba's at a glance
Las Vegas Centennial Hills
- 🌮 Mexican Restaurant
$$
Price per Person $21–$30
mentioned by 83 of the guests
#148 out of 192 places to eat in Las Vegas
#13 Mexican Restaurant out of 20 in Las Vegas
Average
5.6 out of 10
Food
Service
Ambience
Value
461
Reviews
51.6%
Satisfaction
Often praised
- Fresh food
- Clean atmosphere
Frequently criticized
- Poor service
- High cost
The restaurant Ori’Zaba’s Scratch Mexican Grill (Centennial Hills), a vibrant Mexican Restaurant in Las Vegas’s Centennial Hills neighborhood, invites you to experience fresh, scratch-made Mexican cuisine. You’ll discover a casual yet trendy atmosphere perfect for a quick bite or a relaxed meal.
Whether you’re craving healthy options, small plates, or a full dinner, this spot has you covered. Enjoy the convenience of various service options, from no-contact delivery to comfortable dine-in seating.
Overview: Introducting Ori'Zaba's
Ori’Zaba’s offers a generally pleasant dining experience, often praised for its fresh food and generous portions. Many appreciate the clean and inviting atmosphere, contributing to a comfortable visit.
The commitment to quality ingredients is frequently noted, making for satisfying meals. However, the experience can be inconsistent, particularly concerning customer service.
Some patrons have encountered issues with staff attitude and order accuracy, which can detract from an otherwise good meal. Additionally, the value proposition sometimes falls short, with concerns about pricing and portion sizes.
Average
5.6
out of 10
461
Reviews
51.6%
Satisfaction
212
negative
11
neutral
238
positive
Ori’Zaba’s holds an overall Restaurant Score of 5.6, placing it in the average category, while Customer Satisfaction sits at a mixed 51.6%. This assessment is drawn from 461 customer remarks, with 238 positive and 212 negative observations, indicating a fairly balanced but not overwhelmingly positive sentiment.
Delving into specifics, the Ambience scores well at (8), suggesting a comfortable setting. Food quality is also noted as good with a score of (6.6).
However, Service registers as average at (4.8), and Value is a clear area for improvement, scoring poorly at (2.8). This breakdown highlights where the restaurant excels and where it struggles to meet expectations.
What people like
- Fresh, quality food
- Clean, inviting atmosphere
- Generous food portions
What people don't like
- Inconsistent customer service
- High prices
- Small portions
Ori’Zaba’s presents a mixed bag; you’ll likely find the food fresh and the environment agreeable. However, be prepared for potential inconsistencies in service and consider whether the pricing aligns with your expectations for portion sizes.
It’s a place with clear strengths and notable weaknesses. With a Recommendation Score of 5.9, Ori’Zaba’s might be worth a try if you prioritize fresh ingredients and a clean setting, and are willing to overlook some service and value concerns.
If consistent service and perceived value are paramount, you might want to explore other options.
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Verdict: Our expert take on Ori'Zaba's
Food (6.6 out of 10)
mentioned by 90% of the guests
When it comes to the food, theres a lot to like, with a solid 6.6 score and a 64.7% customer satisfaction rate, indicating a generally positive experience for many. Out of 218 total opinions, 141 were positive, often praising the fresh ingredients, diverse vegan options including jackfruit, and delightful Agua Frescas. Many found the food delicious and well-prepared.
However, not everyone left completely satisfied, with 72 negative opinions pointing to some areas for improvement. Concerns frequently revolved around inconsistent portions, disappointing quesadilla quality, and issues with guacamole or overall freshness' of certain items. Some felt the food could be low effort or bland.
Food
218
Reviews
64%
Satisfaction
72
negative
5
neutral
141
positive
Rating distribution
What people like
- Fresh ingredients
- Diverse vegan options
- Delicious Agua Frescas
What people don't like
- Inconsistent portions
- Poor item quality
- Missing ingredients
Often praised
- foodThis was my first time at Ori’ Zabas, and I found the staff to be kind and friendly. The food tasted very good. I would have given them a 5-star rating if they had known how to prepare a double-toasted burrito properly, as mine fell apart.
- FoodFood:5
- amazing foodAmazing food
- burritosTheir burritos are very filling
- food qualityFood quality is definitely high.
- fresh foodFrom the moment I walked in, I felt immediately welcomed. We ordered some side orders to go, and I was thoroughly impressed with the great fresh food. The staff was also great, contributing to a fantastic overall experience.
- fresh ingredientsThe aguas frescas, specifically the watermelon and cucumber fruit water, were also a highlight. It's a great place to enjoy a delicious meal with a drink made with fresh ingredients for around 16 dollars.
- portionThe portion was HUGE.
- potato tacosthe potato tacos were perfectly seasoned and satisfying
- quesoThe queso stood out for its rich and creamy flavor.
Frequently criticized
- guacamolea chicken burrito with guacamole and no drink is a gouge
- portionsComparing to Zabaz 6 years ago, I see the decline. Prices are more expensive than Chipotle, and somehow your portions got even smaller. Maybe I got bad luck, but every item we ordered was severely undersized compared to my previous visits.
- burritoA burrito, a salad and a soft drink And it was a total of more than $65
- chicken bowlMy experience at this restaurant was disappointing due to the high cost and small portions. I was charged $15 for a chicken bowl with guacamole, and the serving sizes for all ingredients, including protein, were incredibly small. Even the guacamole, which cost $3.
- fish tacosI ordered 2 fish tacos and some Zalpeno balls with a large drink. However, the supervisor, Arely, gave me shrimp instead. Despite me repeatedly saying no, she insisted, and I ended up paying for shrimp.
- foodthe food is disgusting
- salsaSalsa is DRY and OLD. Tastes like vinegar and rotten onions
- 8 Oz.Not enough chips for 8 oz.
- Award Winning Fish Tacosonly had 2 tacos, when the order board clearly stated that entree came with 3 tacos
- Chipotlesucked getting chipotle
If youre looking for fresh ingredients and diverse options, especially vegan-friendly choices, its definitely worth a try. Just be mindful that portion consistency and the quality of certain items might be a bit of a gamble.
Service (4.8 out of 10)
mentioned by 75% of the guests
When it comes to service, this spot presents a bit of a mixed bag, with a score of 4.8 putting it squarely in the average range. While 41% customer satisfaction indicates there's definitely room for improvement, many guests still rave about the friendly staff, excellent service, and speedy service, often noting how well employees attend to customer needs. Out of 156 total opinions, 64 were positive, highlighting genuine efforts from the team.
However, a significant number of negative experiences, totaling 89, point to some serious inconsistencies. Common complaints revolve around rude staff, issues with wrong orders, and generally poor service, with some customers experiencing frustrating waiting times. It seems that while some staff members shine, others unfortunately fall short, impacting the overall customer experience.
Service
156
Reviews
41%
Satisfaction
89
negative
3
neutral
64
positive
Rating distribution
What people like
- Friendly, caring staff
- Excellent, speedy service
- Attentive to needs
What people don't like
- Rude staff attitude
- Wrong orders often
- Long waiting times
Often praised
- staffI've been going to this location for years and consistently have a great experience. The food is good, the restaurant is always clean, and the staff is great! Thanks for always taking care of us!
- serviceI’ve gone here a couple times with my son and never had any bad service. I thought it was great that as soon as you walk in, you get a greeting.
- employeesTheir employees actually care about getting your order correct
- ServiceService:5
- Friendly staffFriendly staff
- Lala and MeganLala and Megan are the best they hooked us up
- Mexican take outMexican take out from going forward
- adult staffMy experience at the restaurant was largely positive, with amazing food and great fair portions when served by the adult staff. However, I noticed discrepancies in portions when served by the younger staff, as they were smaller.
- allergiestold what I could have based on my slew of allergies.
- boysall of the boys…
Frequently criticized
- servicePLEASE READ! I love Zabas, their food is great, but the service on the other hand, not so much. Today my grandma and I were there, and when this man was taking our order, he was going very slow.
- customer serviceInstead of fixing the mistake, she insisted on creating a back-and-forth argument with no solution, repeatedly telling me I was wrong. This level of customer service is unacceptable, especially in an area where customers are willing to pay for a quality experience. I strongly urge upper management to evaluate the leadership at this location.
- employeeemployee that made my wrap greedy with portions, but he was also unhygienic
- staffstaff, especially the manager, is consistently hostile
- employeesemployees are afraid to give a full scoop of any ingredient
- attitudeAll of the reviews about bad customer service are because of her. I have witnessed her attitude and arguments with other staff and customers firsthand. I am surprised they are still operating after leaving a bad taste in so many locals' mouths with their insane "customer service".
- cashiershort, sarcastic response from the cashier
- managerThe staff are extremely unprofessional and rude. The woman who seemed to be the manager in the back needs to be replaced ASAP. All of the reviews about bad customer service are because of her.
- orderthere is not an option to add salsa online can she please take down my order
- order accuracyI ordered two bowls, one with chicken and the other with shredded beef. Unfortunately, they somehow managed to not add the chicken or the beef in either bowl. This is the second let down in a row from this place.
If youre looking for consistent, top-tier service, you might find this place hit-or-miss. While many appreciate the friendly and efficient staff, be prepared for the possibility of encountering some service hiccups or longer waits. Its a gamble, but the good experiences suggest it can be worth it if you catch them on a good day.
Ambience (8 out of 10)
mentioned by 25% of the guests
Youll likely find the atmosphere here quite pleasing! Many of the 26 positive comments highlight the clean dining areas, the nice atmosphere, and the casual vibe, often mentioning comfortable seating and a great environment. This contributes to a fantastic customer satisfaction of 83.9%, reflecting a generally good ambience with a score of 8.
However, its not all sunshine and rainbows for everyone. A few of the 5 negative remarks mentioned an unwelcoming atmosphere or a negative vibe, suggesting that the overall feel might not always hit the mark for every visitor. While rare, it seems there's a small chance you might encounter an unwelcoming atmosphere.
Ambience
31
Reviews
83%
Satisfaction
5
negative
0
neutral
26
positive
Rating distribution
What people like
- Clean dining areas
- Nice atmosphere
- Casual vibe
What people don't like
- Unwelcoming atmosphere
- Negative vibe
Often praised
- atmosphereThe food, service and atmosphere are all excellent
- AtmosphereAtmosphere:5
- cleanlinessSuper clean inside
- restaurant cleanlinessI've been going to this location for years and consistently have a great experience. The food is good, the restaurant is always clean, and the staff is great! Thanks for always taking care of us!
- vibeReally nice casual vibe
- A/cA/c was perfect for 106* weather!
- dining areasdining areas are always clean
- dining experienceThe entire staff is amazing, and the food is really good too. I highly recommend this place for anyone looking for good food and a great dining experience. I will definitely keep coming back.
- dining roomthe dining room never looks dirty
- environmenta great environment
Frequently criticized
- atmospherecreating an unwelcoming atmosphere everytime I come here
- horrible placeHorrible place
- hygieniche was also unhygienic and used the same glove
- vibeher vibe felt really negative
If youre looking for a spot with a generally clean, pleasant atmosphere and a good vibe, this place is definitely worth checking out. While a few have experienced an unwelcoming atmosphere, the overwhelming positive feedback suggests youll likely have a great experience.
Value (2.8 out of 10)
mentioned by 34% of the guests
When it comes to value, a few folks found some bright spots, noting affordable prices for certain items like the chips and queso, and appreciating a loyalty program that feels rewarding. Theres even a mention of a military veterans discount and that the Summerlin location offers better pricing, which is always good to know. However, the overall sentiment paints a different picture, with a 2.8 score and a very low customer satisfaction of just 12.5%, indicating significant concerns.
Many customers felt the price was too high, often leading to feelings of being ripped off or facing outrageous prices due to overcharging and guacamole upcharges. With 46 negative comments compared to only 7 positive, value for money' is a clear issue.
Value
56
Reviews
12%
Satisfaction
46
negative
3
neutral
7
positive
Rating distribution
What people like
- Loyalty program rewards
- Military discount available
- Summerlin location cheaper
What people don't like
- Outrageous prices
- Constant overcharging
- Guacamole upcharge
Often praised
- 16 dollarsaround 16 dollars
- Summerlin locationMy experience at this restaurant was marked by amazing food, but unfortunately, the outrageous prices were a significant drawback. I did notice that the Summerlin location is about 20% cheaper after the latest price hike.
- chips and quesoget the chips and queso which 8oz portion for $5
- foodthe food is reasonably priced
- loyalty programTheir loyalty program is very rewarding as well
- military veterans discountI'm giving it 4 stars for now, as there's more I haven't tried yet, like the shrimp. I need to remember the military veterans discount for future visits, especially to bring my dad. He enjoyed that the queso softened the nachos, and he really likes tomato and cilantro.
- priceswith affordable prices
Frequently criticized
- priceAfter that, we got charged for 3 tacos (we had 2), charged for 3 burritos (we had 1), and didn’t even put our street corn on the order! They tried charging us $38, it’s usually about $20. For that sweet man, I am so sorry for you.
- pricesComparing to Zabaz 6 years ago, I see the decline. Prices are more expensive than Chipotle, and somehow your portions got even smaller. Maybe I got bad luck, but every item we ordered was severely undersized compared to my previous visits.
- costQuality of meal compared to cost is incredibly disproportionate
- $27Zero extras $27!
- 15% tipThey automatically add a 15% tip
- Zero extrasZero extras $27!
- absolute ripoffAbsolute ripoff
- avocadowould like avocado as well ( not knowing it was going to be $4)
- balsamic vinegarcharge $2.50 after one
- charge extraThey charge extra for additional toppings.
If youre looking for great value, this might not be your spot, as many feel the prices are too high for what you get. While some deals exist, be prepared for potential outrageous prices and extra charges that could leave you feeling ripped off. Its probably best to manage your expectations or explore other options if budget is a top priority.
How are the prices at Ori'Zaba's?
You’re looking at roughly $21 per person – reported by 83 diners. That puts it in the $21–$30 category. For a Mexican Restaurant in Las Vegas, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is $21, it’s interesting to see that most guests actually spend a bit less, often in the $11–$20 range. There are also a few higher-end options that pull the overall average up, showing a good mix of price points.
Here’s a quick look at what guests spend per person, based on the latest 83 reviews.
A look at how this restaurant’s value compares to similar spots in Las Vegas.
Overall, we think the pricing feels quite fair for a Mexican Restaurant in Las Vegas. With options ranging from more budget-friendly to a few premium choices, it offers good value for different dining preferences.
Customer Reviews: what people think about Ori'Zaba's
Price per Person
- $11–$20
Service Intent
- Regular Visit
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Meal Type
- Lunch
10
Amazing Food and Service!
My experience at this restaurant was fantastic. We love coming here to eat for lunch. The staff is always smiling and treats us well.
The food is amazing and never disappoints. The manager on duty was welcoming and took care of the place, ensuring it was nice and clean. We also appreciated the good portion of food.
- food10
- staff10
- manager10
Price per Person
- $21–$30
Service Intent
- Food Exploration
7
Amazing Food, Outrageous Prices
My experience at this restaurant was marked by amazing food, but unfortunately, the outrageous prices were a significant drawback. I did notice that the Summerlin location is about 20% cheaper after the latest price hike.
- amazing food9
- Summerlin location7
- outrageous prices2
Service Intent
- Regular Visit
Group Type
- Family
Group Size
- Small Group
Visit Type
- Dine-in
9
Better than Chipotle and Cafe Rio!
I’ve gone here a couple times with my son and never had any bad service. I thought it was great that as soon as you walk in, you get a greeting. I also like the fruit.
I think it’s better than Chipotle and better than Café Rio.
- service9
- greeting8
- fruit8
Price per Person
- $11–$20
Service Intent
- Food Exploration
Visit Type
- Dine-in
9
Amazing Food, Great Staff!
My experience at this restaurant was fantastic! The place was 🔥, the food was incredibly fresh, and the staff was great. I ordered a bowl with chicken & shrimp and all the yummy stuff.
The service was rated 5/5, and the atmosphere was also a perfect 5/5. The food quality was rated 5/5, and the price per person was between $10–20.
- food10
- staff10
- chicken & shrimp9
Price per Person
- $11–$20
Service Intent
- Food Exploration
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Better than my usual Mexican spot!
My experience at this restaurant was fantastic! The food was incredibly fresh and delicious, surpassing a popular Mexican restaurant I frequent. The service was also excellent, and the atmosphere was a perfect 5/5.
I was impressed by how much better and fresher the food was compared to my usual spot.
- food10
- service10
- atmosphere10
What Ori'Zaba's offers
Crowd
- Transgender safespace
- LGBTQ+ friendly
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Alcohol
- Healthy options
- Coffee
- Small plates
- Vegetarian options
- Quick bite
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
- Trendy
FAQs
Is Ori'Zaba's Scratch Mexican Grill (Centennial Hills) accessible for all guests?
Yes, Ori’Zaba’s in Centennial Hills is fully accessible. You’ll find a wheelchair-accessible entrance, parking lot, seating, and restrooms, ensuring a comfortable and convenient dining experience for everyone. The restaurant prioritizes inclusivity, making it easy for all patrons to enjoy their delicious Mexican cuisine.
What dining options and family-friendly features does Ori'Zaba's Scratch Mexican Grill (Centennial Hills) offer?
Ori’Zaba’s provides diverse dining options including lunch, dinner, dessert, and catering services. For families, you’ll appreciate the dedicated kids’ menu and high chairs, making it a great spot for children. Plus, enjoy amenities like free Wi-Fi and plenty of free parking.
What is the overall customer sentiment for Ori'Zaba's?
Ori’Zaba’s has an overall Restaurant Score of **5.6** and a Customer Satisfaction of **51.6%**, indicating a mixed but generally average experience. While the **Ambience** (8) and **Food** (6.6) are often well-regarded, **Service** (4.8) and **Value** (2.8) are areas where customers express significant concerns.
Are there any common issues with service at Ori'Zaba's?
Yes, customer feedback frequently points to issues with service, including staff attitude, slow order taking, and occasional inaccuracies with orders. Some customers have described the customer service as unacceptable.
How do customers feel about the value and portion sizes at Ori'Zaba's?
Many customers express dissatisfaction with the value, citing high prices for what they receive. There are frequent comments about small portions, especially for items like guacamole and protein, leading to a perception that the cost is disproportionate to the meal’s quality or quantity.