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Arby's - Reviews

4521 N Rancho Dr, 89130 Las Vegas
All reviews at a glance
231

Reviews

49.8%

Satisfaction

95

negative

21

neutral

115

positive

What people say about Arby's

Price per Person
  • $11–$20
Service Intent
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
Todd S.
Review date: 10/29/2025
2
Arby's Portions Shrink, Prices Rise
I visited the Arby's on N. Rancho for lunch today and ordered my usual. Unfortunately, like many fast-food restaurants now, the prices have increased while the portions have become smaller. I got the French Dip, and there was hardly any roast beef. It cost $15 for a medium fries and drink, plus a cherry turnover. Even the turnover had less filling. It seems like Arby's is no longer the same as it used to be, similar to Buffalo Wild Wings, which Arby's now owns. The wings at Buffalo Wild Wings are also not the same as years before.
  • prices2
  • portions2
  • roast beef2
Price per Person
  • $11–$20
Service Intent
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Dinner
JasonTheWorldisYours
Review date: 10/11/2025
9
Excellent Service and Steak Nuggets
My experience at the restaurant was fantastic. I really enjoyed each of the steak nuggets. My cashier went above and beyond with amazing customer service even on a busy Friday night. I paid $9. 99 for 9 steak nuggets.
  • steak nuggets9
  • amazing customer service10
  • cashier10
Service Intent
  • Quick Meal
Service Type
  • Takeout
Taylor K.
Review date: 09/27/2025
2
Order forgotten, rude service
My experience at the restaurant was disappointing due to a forgotten item and poor service. I ordered and upon arriving home, I realized a portion of my order was missing. I returned to the restaurant and politely informed the staff that they had forgotten my sandwich. Instead of an apology, I was handed the sandwich rudely, with no explanation or courtesy. The food itself was rated a 3 out of 5, while service and atmosphere received a 1 out of 5.
  • portion5
  • sandwich5
  • food7
  • service1
  • atmosphere1
Price per Person
  • $41–$50
Service Intent
  • Quick Meal
Service Type
  • Takeout
Wait Time
  • Short (6–15 min.)
Shiree J.
Review date: 09/27/2025
1
Horrible Service and Cold Food
My experience at this restaurant was horrible. The service was terrible, with no one present in the lobby or drive-through, and they still managed to suck at taking orders. The food was also disappointing, as the fries were cold. This location is TRASH, and it's clear why it was empty.
  • service1
  • taking orders1
  • fries1
Price per Person
  • $11–$20
Service Intent
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Lunch
Ally D.
Review date: 06/23/2025
8
Arby's Mac and Cheese Surprise!
When they ask who’s keeping Arby’s open, I say ME! Lol. My experience at Arby's was a pleasant surprise, especially with their Mac and Cheese. While the brisket sandwich was just okay, the Mac and Cheese was genuinely good. I was very surprised by how much I liked it. I think people often underestimate Arby's and only know about places like McDonald's. The service was excellent (5/5) and the atmosphere was also great (5/5). Overall, the food was rated highly (4/5).
  • brisket sandwich5
  • Mac and Cheese9
  • Service10
Price per Person
  • $11–$20
Service Intent
  • Regular Visit
Service Type
  • Takeout
Meal Type
  • Lunch
Tracy J.
Review date: 05/24/2025
10
Gina is the Best Drive-Thru Representative!
My experience at Arby's was always a good one, especially when Gina is working the drive-thru. She is friendly and professional, and is hands down the best drive-thru representative I've ever encountered. Gina is easy to understand through the speaker, and I never have to double-check my order because she has never been wrong. I truly hope Arby's Corporate knows what a gem she is.
  • Gina10
  • drive-thru representative10
  • order accuracy10
Service Intent
  • Regular Visit
Service Type
  • Dine-in
Paul B.
Review date: 03/26/2025
8
Surprisingly Good Classic RB Experience
My experience at this restaurant was surprisingly positive. I hadn't visited in years due to past bad food experiences, but today I tried the classic RB fries soda combo. It was solid. I'll definitely be back every few weeks when I crave their fish sandwich or chicken sandwich.
  • classic rb fries soda combo8
  • fish sandwich7
  • chicken sandwich7
  • food3
Price per Person
  • $11–$20
Service Intent
  • Quick Meal
Service Type
  • Dine-in
Cheryl M.
Review date: 03/13/2025
3
Excessive Price for Poor Service
I understand this is fast food, but service is service, right? I asked if they had little sides of melty cheese, and they did. I asked for two, with no mention of a $2 upcharge. I then asked for horsey sauce, but received BBQ sauce instead. When I questioned the amount, I was gruffly told, "receipt in the bag. " For two sliders and a medium Coke, $11. 37 is excessive, in my opinion.
  • melty cheese7
  • sliders5
  • coke5
  • upcharge3
  • horsey sauce2
  • amount3
Price per Person
  • $11–$20
Service Intent
  • Food Exploration
Service Type
  • Takeout
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
Matthew K.
Review date: 11/23/2024
5
Fast Service, Disappointing Food
My experience at Arby's was a mixed bag. The drive-thru service was exceptionally fast and friendly; I truly felt welcome and thanked for the business. However, the food quality was below par. The sandwiches were poorly assembled, falling apart upon unwrapping, with a ripped bottom bun on the beef sandwich that was still used. The cheese sauce for the fries also seemed thinner and different than I remember. While the service was tremendous, the food was a significant letdown.
  • drive-thru service9
  • food quality2
  • sandwiches3
  • bottom bun2
Price per Person
  • $41–$50
Service Intent
  • Regular Visit
Group Type
  • Family
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Lunch
808 G.
Review date: 08/13/2024
10
Absolutely Recommend This Place!
My experience at this restaurant was 10/10. I visit regularly with my family, and the people there are consistently great and always nice. I definitely recommend people to come here.
  • people10
  • place10

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