Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Jersey Mike’s Subs – San Diego
Jersey Mike's Subs - San Diego
Photo from Jersey Mike’s Subs
Jersey Mike's Subs at a glance
San Diego Kearny Mesa
- 🥪 Sandwich Shop
$$
Price per Person $11–$20
mentioned by 15 of the guests
#602 out of 755 places to eat in San Diego
#23 Sandwich Shop out of 39 in San Diego
Average
6 out of 10
Food
Service
Ambience
Value
131
Reviews
53.4%
Satisfaction
Often praised
- Friendly staff
- Fresh sandwiches
- Loyalty benefits
Frequently criticized
- Tough parking
- High cost
- Service issues
The restaurant Jersey Mike’s Subs, a popular Sandwich Shop in San Diego’s Kearny Mesa neighborhood, offers a truly casual and welcoming atmosphere for you to enjoy. You can step in for a quick bite or settle down for a relaxed meal, knowing you have a variety of healthy and vegetarian options available.
It’s a perfect spot when you’re looking for quality subs made fresh, right in your local area.
Overview: Introducting Jersey Mike's Subs
Jersey Mike’s Subs generally delivers on its core offering. Many appreciate the quality of their sandwiches and the often-friendly staff who go the extra mile.
There’s a consistent positive sentiment around the fresh ingredients and the overall experience. However, some visits can be hampered by practical issues like challenging parking or limited seating.
There are also occasional concerns regarding service efficiency, with some experiencing longer wait times or minor inconsistencies.
Average
6
out of 10
131
Reviews
53.4%
Satisfaction
54
negative
7
neutral
70
positive
Looking at the numbers, Jersey Mike’s Subs holds an overall Restaurant Score of 6, placing it squarely in the average category. Customer feedback further reflects this, with a Customer Satisfaction rate of 53.4%, indicating a mixed experience for many.
This assessment comes from a total of 131 customer opinions, with 70 positive remarks and 54 negative ones, showing a slight lean towards positive, but with notable areas for improvement. Delving deeper, the core experience shines brightest, with both Food (6.2) and Service (6.2) receiving solid average scores, suggesting a reliable offering in these key areas.
However, the physical experience and perceived cost present more of a challenge. Value (5.2) is a bit lower, and Ambience (4.6) trails behind, indicating these aspects could benefit from some attention to elevate the overall customer journey.
What people like
- Friendly, helpful staff
- Quality, fresh sandwiches
- Loyalty program benefits
What people don't like
- Challenging parking/seating
- Perceived high cost
- Service inconsistencies
With a Recommendation Score of 6.4, Jersey Mike’s Subs offers a generally reliable experience, particularly if you’re seeking a solid sandwich and appreciate good service. It’s a decent option for a quick and satisfying meal, especially if you prioritize fresh ingredients and a friendly interaction.
However, be mindful of potential challenges like finding parking or the overall cost, which some find a bit steep. If you’re in a hurry, it might be wise to order ahead to avoid possible wait times.
It’s worth a try, but manage expectations regarding convenience and value.
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Verdict: Our expert take on Jersey Mike's Subs
Food (6.2 out of 10)
mentioned by 78% of the guests
When it comes to the food, it seems like a bit of a mixed bag, with a score of 6.2 indicating it's pretty average overall. However, customer satisfaction sits at 58.3%, which is also in the mixed territory. Based on 48 pieces of feedback, with 28 positive comments, many folks rave about the delicious sandwiches, praising the fresh cut meat and cheese, and appreciating the generous portions.
It sounds like a solid choice for a quick and tasty bite! On the flip side, with 17 negative comments, there are some areas that could use a little love. Some customers have experienced issues with the bread, including cold or stale options, and a lack of gluten-free bread.
There are also mentions of less meat on sandwiches and occasional problems with wrong ingredients being added. It seems consistency might be a key area for improvement.
Food
48
Reviews
58%
Satisfaction
17
negative
3
neutral
28
positive
Rating distribution
What people like
- Delicious sandwiches
- Fresh cut meat
- Good portions
What people don't like
- Cold or stale bread
- Out of gluten-free
- Less meat on sandwich
Often praised
- foodThe food was excellent
- sandwichesMy experience at this Jersey Mike's location has been consistently good, offering friendly staff and good quality sandwiches. I've enjoyed the Big Kahuna on a rosemary parmesan roll with added tomatoes.
- sandwichtried a different sandwich and it was awesome
- subsGreat subs
- Cali clubCali club is good
- Food5/5 for Food
- Turkey Subwent to get a Turkey Sub
- deliciousMy experience with Elvia and the rest of the catering staff was fantastic! I highly recommend this place for a timely solution for catering something delicious!
- fresh cut meat and cheeseFresh cut meat and cheese just for your sandwich
- good subsI enjoyed the good subs
Frequently criticized
- gluten-free breadgluten free bread they use it just ok, it's not very good
- breadbread was borderline becoming stale
- Italian subItalian sub I didn't really enjoy
- Philly sandwichI have always loved this Jersey Mike's and would frequently order for myself and for business meetings. Today, I ordered the Philly sandwich. Unfortunately, the girl who warmed up the meat on the grill was standing there and ate some of the meat intended for my sandwich.
- cheese and breadtouched the cheese and bread for my sandwich
- foodask for it hot and they always forget
- meatate some of the meat for my sandwich
- meat on the sandwichseemed to have less meat on the sandwich
- paper strawspaper straws taste like I’m drinking from a toilet paper tube
- portabella mushroomsout of portabella mushrooms
If youre looking for a quick, satisfying sandwich with fresh ingredients, youll likely be happy. Just be aware that some experiences mention issues with bread availability or consistency, so it might be a bit of a gamble on those fronts.
Service (6.2 out of 10)
mentioned by 89% of the guests
When it comes to service, theres definitely a bright side! Many customers, accounting for 35 positive remarks out of 64 total, praised the staff for being incredibly nice and helpful. Folks appreciated the quick service and the teams efforts, like explaining their loyalty program or having helpful young men on hand.
The overall sentiment suggests a pleasant experience, contributing to an average score of 6.2. However, the service isn't without its bumps, leading to a mixed customer satisfaction of 54.7%. There were 26 negative comments highlighting issues like misplaced orders and significant wait time, sometimes up to 23 minutes.
Concerns also arose about customer service efficiency, order accuracy, and general organization, especially for pickup. Some found the staff tired or inconsiderate, indicating areas needing improvement.
Service
64
Reviews
54%
Satisfaction
26
negative
3
neutral
35
positive
Rating distribution
What people like
- Friendly, helpful staff
- Quick service
- Good rewards program
What people don't like
- Long wait times
- Order accuracy issues
- Inconsistent customer service
Often praised
- staffthe staff were incredibly nice and helpful
- serviceGreat service. Every time we visit, no matter what you like, they make, no problems, courteous staff.
- customer serviceYou don't get that type of customer service anywhere anymore!
- loyalty programtalked us through signing up for their loyalty program
- Nani and KaylaNani and Kayla helped me, and both were terrific!
- Service5/5 for Service
- catering staffElvia and the rest of the catering staff are fantastic!
- extra couponstook care of it as well as some extra coupons
- helpful young menTwo helpful young men were there
- lunch crewLunch crew is awesome!
Frequently criticized
- serviceThe service was okay, but could have been better.
- customer serviceReal great customer service
- wait timeTotal wait time at this Jersey Mike's was about 23 minutes
- waiting timeBeen waiting for my food for 10 minutes
- closing timewebsite shows closing time of 9:00 pm, pulled up at 8:15 and they had all the lights off
- door lockeddoor locked and were closed
- food not readyfood wasn't ready when I get there
- frustratingThat was inconsiderate and frustrating.
- glovesShe didn't change her gloves
- greetingWhile the food was good, the service was lacking. I experienced a lack of greeting and had to wait a few minutes before being acknowledged. Given our usual positive experiences with their catering, we might stick to ordering ahead in the future.
Overall, service here is a bit of a mixed bag. While you might encounter incredibly friendly and efficient staff, be prepared for potential wait times or order mix-ups, especially during busy periods. If you value quick, friendly interactions, it's worth a try, but manage your expectations regarding consistency.
Ambience (4.6 out of 10)
mentioned by 24% of the guests
When it comes to the vibe, some guests absolutely love the Atmosphere and describe it as a truly great place, with one even giving it a perfect 5/5 for its ambiance. Based on 4 positive sentiments out of 11 overall, it seems the overall feel can be a real draw, making some customers return weekly for that great atmosphere. However, the experience isn't consistently positive, as reflected by an average score of 4.6 and a poor customer satisfaction of just 36.4%.
Many have pointed out issues like the lights being off, an inoperative entrance door dampener, and particularly a terrible parking situation. The seating is also frequently mentioned as being small, leading to 7 negative remarks that suggest the atmosphere can sometimes be a significant letdown.
Ambience
11
Reviews
36%
Satisfaction
7
negative
0
neutral
4
positive
Rating distribution
What people like
- Great atmosphere
- Lovely place
What people don't like
- Tough parking
- Small seating
- Broken door
- Unexpected closures
Often praised
- placethe place is great
- Atmosphere5/5 for Atmosphere
- atmosphereWhile parking can be tough, it's not an issue for me as I usually walk from work. I come every week because of the great atmosphere.
Frequently criticized
- AtmosphereAtmosphere:1
- Jersey Mike'stoday it was a 1 star place
- entrance door dampenerentrance door dampener has been inoperative for some time
- lights offall the lights off, door locked and were closed
- parkingParking here is tough
- parking situationTerrible parking situation
- seatingseating in this place is small
If you prioritize a potentially great atmosphere and don't mind a challenge with parking or small seating, you might find something to love. However, be aware that the overall experience can be inconsistent, with some significant drawbacks like unexpected closures or a broken entrance door.
Value (5.2 out of 10)
mentioned by 16% of the guests
When it comes to getting your moneys worth, there are a few bright spots customers appreciate. Many love the chance to snag double points on Tuesdays, making visits feel more rewarding. Some even suggest the value, especially with those points, stacks up well against competitors like Firehouse Subs.
These 3 positive remarks out of 8 total customer comments show potential for good deals if you know where to look. However, the overall picture for value is a bit of a mixed bag, with the score hovering at an average 5.2 and customer satisfaction at a rather poor 37.5%. Many customers find items like the 6-inch sandwich and kids meal pricey.
Concerns also include extra charges for gluten-free bread and regret over leaving a tip, suggesting the perceived value often falls short. These 4 negative comments out of 8 total observations highlight areas needing improvement.
Value
8
Reviews
37%
Satisfaction
4
negative
1
neutral
3
positive
Rating distribution
What people like
- Double points Tuesdays
What people don't like
- Expensive sandwiches
- High gluten-free charge
- Regretted tipping
Often praised
- Firehouse SubsFirehouse Subs is better...and less expensive!
- double pointsHowever, the seating in the place was small, which detracted from the overall atmosphere. A nice perk is the double points on Tuesdays.
- double points on TuesdaysYou get double points on Tuesdays.
Frequently criticized
- 6 inch sandwich6 inch sandwich with chips and drink...$11,25
- Kid's mealKid's meal 3 inch sandwich with chips drink and cookie is $6.85
- gluten free breadcharge more for gluten free bread at this location than other locations
- tipRegretting my 15% tip.
If youre looking for a deal, definitely aim for Tuesdays to maximize your points. Otherwise, be prepared for potentially higher prices on standard items like sandwiches and kids meals, which might leave you feeling like you paid a bit too much for what you got.
How are the prices at Jersey Mike's Subs?
You’re looking at roughly 16 per person – reported by 15 diners. That puts it in the $11–$20 category. For a Sandwich Shop, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the price distribution, most guests spend within this $11–$20 range, with a few opting for slightly cheaper or more expensive options.
Here’s a quick look at what guests spend per person, based on the latest 15 reviews.
How this Sandwich Shop’s value for money compares to similar spots in San Diego.
Overall, we think the pricing feels quite fair for a Sandwich Shop in San Diego. It offers a solid mid-range option without breaking the bank.
Customer Reviews: what people think about Jersey Mike's Subs
Price per Person
- $21–$30
Visit Type
- Delivery
Service Type
- Takeout
Wait Time
- Short (6–15 min.)
2
Online Order Issues: Food Not Ready & Wrong Ingredients
My experience involved ordering online, and upon arrival at the specified time, my food was not ready. To make matters worse, tomatoes were added to my order, which I had not requested. This was a frustrating experience with the service and food accuracy.
- food not ready2
- wrong ingredients3
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Noise Level
- Quiet
9
Consistent and Friendly Jersey Mike's Experience
My experience at Jersey Mike's was exactly what I expected. The food is consistently good, and the staff is always super friendly. It's a reliable choice where you know you'll get a good meal.
- food9
- staff10
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Lunch
6
Disappointing Service, Good Food
My experience at this restaurant was mixed. While the food was good, the service was lacking. I experienced a lack of greeting and had to wait a few minutes before being acknowledged.
Given our usual positive experiences with their catering, we might stick to ordering ahead in the future.
- food8
- ordering ahead6
- service3
- greeting2
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
10
Top-notch staff with hearts of gold!
My experience at this restaurant was exceptional, largely due to the top-notch humans working here. I was having a rough start to my day, and the staff heard me out. They offered genuine words of support and really hooked me up.
I can't recommend this location enough. The staff has hearts of gold 💛.
- staff10
- support9
Visit Type
- Quick Meal
2
Cold bread, hot meat - won't return
My experience was quite unpleasant. I consistently ask for my food to be served hot, but it's always forgotten. The last time I requested it be remade hot, they threw the meat on the grill and served the sandwich with cold bread.
This created a quiet unpleasant contrast. I won't ever come back now.
- meat5
- food2
- bread1
- service2
What Jersey Mike's Subs offers
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Healthy options
- Halal food
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Catering
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
FAQs
What kind of food and dining options can you expect at Jersey Mike's Subs in Kearny Mesa?
At Jersey Mike’s Subs, you’ll find a range of delicious offerings including healthy options, halal food, and vegetarian choices, perfect for a quick bite. You can enjoy your meal through dine-in, outdoor seating, or opt for convenient takeout and delivery services, including no-contact delivery.
Is Jersey Mike's Subs in San Diego accessible and family-friendly?
Yes, this location is highly accessible, featuring a wheelchair-accessible entrance, parking lot, seating, and restroom. It’s also very family-friendly, offering a kids’ menu, high chairs, and is generally good for kids. Plus, you can find free street parking and a free parking lot.
How does Jersey Mike's Subs generally perform?
Jersey Mike’s Subs has an overall Restaurant Score of 6, indicating an average experience. Its strengths lie in Food (6.2) and Service (6.2), while Value (5.2) and Ambience (4.6) are areas that could see improvement.
What are common concerns about the dining experience at Jersey Mike's Subs?
Customers occasionally mention challenges with the physical space, noting that parking can be tough and seating is often limited. These aspects might affect the overall comfort of your visit.
Is Jersey Mike's Subs considered good value for money?
The perception of Value (5.2) is somewhat mixed. While some appreciate perks like double points, others find the pricing for items, including gluten-free options, to be a bit high.