Domino's Pizza - Reviews

I had one of the worst customer service experiences at this Domino's location. I ordered two New York-style pizzas and specifically requested no pork products due to religious dietary restrictions. Unfortunately, one pizza was made incorrectly with pepperoni, rendering it inedible for my family. Upon discovering the mistake, I returned to the store for a refund or a replacement. While the initial staff member was polite, the manager on duty, Kiante, handled the situation with shocking unprofessionalism. He refused to listen, dismissed my concerns, declined to review the order, and walked away without offering a solution. His tone was rude, careless, and disrespectful. The lack of accountability and basic courtesy was evident, even making other employees uncomfortable. This was not about free food, but about correcting a significant mistake involving religious dietary needs. Instead, I felt my concerns were completely disregarded. This incident left us with no food options late at night while traveling. Despite being a long-time Domino's customer, this experience has drastically changed my perception of this location. It demonstrated poor management, zero customer care, and no professionalism. I will not be returning.

My experience at this restaurant was extremely negative due to the worst customer service I have ever encountered. I placed an order for delivery, but my order was never delivered. When I contacted the store, I spoke with the manager, allegedly named Issac. He was extremely rude and unhelpful. Consequently, I was left with no food and received no refund for an order I never received.

My experience was great! I couldn’t believe how hot the pizza was upon delivery. The driver was respectful and kind.

My experience at this restaurant was outstanding, especially for a large charity event. I needed 50 pizzas, and the crew did a wonderful job ensuring our pizzas were HOT and READY to GO! The staff was very friendly and professional. I'd like to give a special shout-out to Tammy and Isaac for informing me about the special discounts and providing wonderful service. Our event was a success thanks to them!

I absolutely love this location! Other Dominos locations were a hit or miss when it came to getting my order correct. When I select extra cheese online, they give EXTRA cheese and it’s sooooo delicious. Also, each time I had a delivery or carry out order, the staff has been super friendly. I end up engaging in a conversation most of the time. I literally haven’t interacted with an employee who didn’t have a smile on their face. This is by far my favorite Dominos and I never order from any of the other nearby locations anymore.

I want to start by saying I appreciate the seamless delivery from Ethan today. I've consistently selected "well done" on the app for my pizza bake for years. Today, I did the same, but the pizza was burnt. I'm not lowering the rating significantly because this is the first time we've encountered this issue, and we've ordered from this store a couple of times. Hopefully, the managers will see this and investigate what's happening with "well done" orders. The pizza shouldn't be burnt to the point of burning the pepperoni and drying out the crust.

My experience at this restaurant was fast, easy, and comforting. I ordered the pan pizza with xtra cheese, xtra sauce, and xtra pepperoni, and it was perfect. The associates were friendly, and I never have any trouble at this location.

My experience was for a pick-up order. I decided to add an extra item upon arrival and received the greatest customer service from the gentleman in glasses. The pizza was good with the perfect amount of toppings. The wings were alright, though I felt there wasn't enough sauce for my preference. Overall, it was a good experience. 👍

Takeout coupons deals are an insane value sometimes. I've never had any issues with the crew in the store. They were polite and I've always received what I ordered online. It was a solid experience.

My experience at this restaurant was frustrating because they don't honor the mobile app. I was told that I have to go through the help center to get a code before they would accept the mobile app, even though I had my receipt with me.