Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Reviews
Satisfaction
The Chinese restaurant hop bo in Orlando’s Conway neighborhood offers a delightful dining experience. You’ll find a casual and quiet atmosphere perfect for enjoying a meal.
Whether you’re looking for healthy options, small plates to share, or vegetarian choices, this spot caters to diverse tastes. It’s a great place for a quick bite, serving both lunch and dinner.
Hop bo offers a mixed experience, often praised for its flavorful food and competitive price points, making it a popular choice for a quick meal. Many appreciate the fresh ingredients and the generous portions that provide good value.
However, the dining environment can be a point of contention, with some noting issues with the atmosphere and cleanliness. Additionally, experiences with service have been inconsistent, ranging from very fast and friendly to less accommodating interactions.
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Hop bo registers an overall Restaurant Score of 5.6, placing it squarely in the average category. This is supported by a Customer Satisfaction rate of 51.1%, indicating a mixed reception among patrons.
With 325 customer opinions, the feedback offers a balanced view of its performance. The Food stands out as a relative strength, scoring (6.3), reflecting many positive comments about its taste and quality.
Value also performs adequately at (5.4). However, Ambience (4.7) and Service (4.4) pull the overall score down, with numerous negative remarks concerning the dining environment and staff interactions.
For those prioritizing a quick, affordable meal with generally good food, hop bo could be a suitable option. The Recommendation Score of 5.5 suggests it’s a place that satisfies some needs well, particularly if you’re looking for a budget-friendly takeout experience.
However, if a pleasant dining atmosphere or consistently smooth service is crucial for your experience, you might find hop bo falls short. It’s a place that delivers on certain aspects but has clear areas for improvement that could impact your overall visit.
When it comes to the food, many diners have found plenty to enjoy! With 112 positive remarks, customers frequently praise the fresh and tasty dishes, often highlighting plentiful portions and authentic NY style Chinese options. While customer satisfaction sits at 59.3%, suggesting a mixed bag, the positive experiences are definitely worth noting.
However, its not all five-star reviews. Based on 68 negative comments, some patrons have encountered issues with bland or old taste, concerns about fake meat, and occasionally dry or hard rice. This contributes to the overall 6.3 score, indicating theres room for improvement in consistency.
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If youre looking for a casual Chinese spot with potentially generous portions and that classic NY style, it might be worth a try. Just be aware that while many find the food fresh and tasty, theres a chance of encountering some inconsistencies in flavor or texture.
Despite some challenges, many customers have praised the staff for being friendly and providing quick service, often noting how ready fast orders are. There are 34 positive remarks highlighting attentive interactions and efficient handling, making some experiences quite pleasant. However, the overall service experience is a mixed bag, with a score of 4.4 indicating it's average, yet customer satisfaction sits at a poor 36.6%.
A significant 53 comments point to issues like rude employees, particularly concerning phone interactions where some felt hung up on face or encountered a bad attitude.
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If you're considering a visit, be prepared for a potentially inconsistent service experience. While some find the staff friendly and efficient, a notable number of patrons have encountered rudeness, especially with phone orders. It might be a gamble, so manage your expectations.
The ambience here gets a 4.7 score, placing it squarely in the average category, with customer satisfaction at a 40.9% mixed bag. However, there are definite upsides! Many guests enjoy the overall atmosphere and describe their visit as a pleasant experience, often praising the cleanliness and calling it a convenient neighborhood spot.
These positive sentiments come from 9 comments, showing a good foundation. On the flip side, the ambience has some noticeable drawbacks, with 12 negative comments. Several guests mentioned issues with the temperature, specifically a lack of AC making the restaurant too hot.
The proximity of the bathroom to the front desk/lobby was also a concern, alongside observations about the place looking run down, with hygiene issues like personal food on counters, suggesting a lack of standards.
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If you're looking for a perfectly comfortable, climate-controlled environment, this spot might disappoint. However, if you value a friendly, clean neighborhood vibe and can overlook some internal comfort issues, it could still be a decent option.
For value, many diners appreciate the price wont shock you, finding meals super affordable and budget friendly. The lunch special is often unbeatable, with good prices for what you get. With 11 positive remarks out of 21 total, this contributes to a mixed customer satisfaction of 52.4% and an average score of 5.4.
However, its not all sunshine and rainbows, as 10 negative comments suggest some patrons feel its a waste of money or that they dont get their money's worth. Concerns about nickel and diming for extras, inconsistent pricing, and the feeling that the place is cutting corners too much also pop up, with some finding it simply too expensive.
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So, is it a steal or a splurge? If youre eyeing specific deals like the lunch special, you might find some real affordability. However, be mindful of potential extra charges or inconsistent pricing that could leave you feeling like you didnt get your money's worth.
You’re looking at roughly $19 per person – reported by 38 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most diners stick right within this $11–$20 sweet spot, showing prices are pretty consistent around that average.
Here’s a quick look at what guests spend per person, based on the latest 38 reviews.
How this restaurant’s value stacks up against similar spots in Orlando.
Overall, we think the pricing feels quite fair for a Chinese restaurant in Orlando. It offers good value without breaking the bank, making it a solid choice for a casual meal.