Subway - Reviews

After 25 years of visiting Subway, this location was by far the worst I've ever encountered. They didn't have pepper, only salt, which is an unprecedented experience for me. The employee was rude and I felt discriminated against when she served the person behind me before me, even though I hadn't paid yet. Given my sodium restrictions, I should have left the food on the counter. To add to the poor service, she didn't provide a receipt, leaving it on the printer for me to retrieve myself. If the owner wants to understand their lack of business, they should simply read the reviews.

What was my experience at the restaurant? It was a very bad experience. They didn't even have avocado, and I couldn't eat my sandwich there. To make matters worse, they also didn't have turkey.

I wanted to thank Jimmy and Chris for their excellent service yesterday. I used to be a DM years ago and I walked into this location leaving my nail appointment. The welcome, smile, and very personable approach from Jimmy, who was very mannered and asked how my day was, made a great impression. The restaurant was clean and fully stocked. I appreciate you both; my sandwich was amazing. Thank you, and I felt it was important to recognize the good in these two employees.

My experience was frustrating. I ordered through the app at 8: 10 PM and arrived at 8: 34 PM, only to find the employee closing down the store 26 minutes before the advertised closing time. My order was cancelled, and I drove there for nothing. If the closing time is 8: 30 PM, it should be advertised as such to avoid wasting people's time.

I used to come here often, but I will most likely not go to this location again due to their broken scanner. This means that you cannot use gift cards or redeem points. The lady working was unhelpful and claimed that she had no idea what to do. I would think that employees would get trained in alternative payment method practices.

My experience at this restaurant was disappointing. The store was clean but empty, and the service was severely lacking due to a shortage of workers. They had no sodas, no chips except for Lays, no water cups, and no forks or spoons. The staff member, though nice and sweet, looked tired. It was a bad experience overall, and she clearly needs more help.

I made an in-app order and came in to pick it up. While waiting in line, the cashier acknowledged me but informed me that there were absolutely NO VEGETABLES left. I observed only about 5 floating pickles, with nothing else available. The cashier was even borrowed from another store. Since my order was not received, I couldn't get a paper receipt. I emailed Subway two weeks ago and still haven't received a response. The store's phone number is not working, and I've never seen the manager. This resulted in NO SANDWICH, NO REFUND, NO COMMUNICATION.

My experience at the restaurant was disappointing. It felt like a bother to come in for a sandwich. They seemed to short me on the food I asked for, even when I requested double portions. They only added one extra piece but still charged me for more. This left me feeling like the portions were insufficient and the pricing was unfair.

I’m extremely disappointed with my experience at this Subway location. First, they were out of multiple bread options, which points to poor inventory management. On top of that, they didn’t have churros, further highlighting a lack of proper stock control. As a former Subway employee, I’m well aware of the proper sandwich-making procedures, and unfortunately, the employee who prepared my order did not follow them. She had an attitude when I tried to correct her and even attempted to give me hard bread. She failed to spread out the vegetables evenly—something that Subway emphasizes for a reason. To make matters worse, when wrapping my sandwich, she didn’t cut it properly. Not only was it not cut in half correctly, but it wasn’t even sliced all the way through. I hope this review is taken seriously and that proper training is provided to improve both customer service and food preparation standards.

My experience was extremely negative due to issues with the online order. I have yet to receive my order, and it has been an hour. Additionally, the phone number provided for the restaurant does not work at all. This is unbelievable.