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Papa Johns Pizza - Reviews

12500 Lake City Way NE, 98125 Seattle
All reviews at a glance
122

Reviews

48.4%

Satisfaction

57

negative

6

neutral

59

positive

What people say about Papa Johns Pizza

Visit Type
  • Quick Meal
Warix V.
Review date: 08/25/2025
1
Prices Up, Quality Down
My experience at this restaurant was extremely disappointing. The prices have significantly increased, by over 40% in recent years, and they've also reduced the availability of online deals. Furthermore, the portion sizes and overall quality of the food have declined. I strongly advise against ordering or dining here.
  • prices1
  • online deals2
  • portion sizes2
Nick H.
Review date: 07/01/2025
1
Restaurant Closed Due to Costs
My experience at this restaurant was that it is now closed. The owners decided to close due to the rising costs and ongoing problems in Seattle.
  • rising costs2
  • ongoing problems2
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
Sohhyun L.
Review date: 06/10/2025
9
Amazing Food and Service!
My experience at this restaurant today was a complete turnaround from my previous visits. I forgot to ask his name, but the staff member who served me today (June 9th at 9 PM) deserves a huge shoutout! The food was perfect, and the service was absolutely friendly and amazing.
  • food10
  • service10
Price per Person
  • $1–$10
Visit Type
  • Regular Visit
Noise Level
  • Quiet
Shawn H.
Review date: 06/07/2025
9
Papa John's Outshines Competitors
My experience at Papa John's was excellent. Out of the top 3 pizza places, Papa John's blows Domino's and Pizza Hut out of the water. I consistently received good pizza and great specialties. Additionally, their manager Tyler has really improved this location. The atmosphere was rated 4, service was a perfect 5, and the food was also rated 5. The noise level was quiet, making it easy to talk.
  • pizza9
  • specialties9
  • manager Tyler10
Visit Type
  • Regular Visit
Group Type
  • Solo Dinner
Group Size
  • Solo
Service Type
  • Dine-in
Meal Type
  • Dinner
Shoshana E.
Review date: 05/22/2025
10
Favorite Pizza Spot!
My all-time favorite pizza is the BBQ sauce with bacon and pineapple, topped with extra cheese. The service from Mikey and Tyler B. At this location is legit. I live right up the road and walk here all the time for pizza!
  • pizza10
  • BBQ sauce10
  • bacon10
Price per Person
  • $1–$10
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
Wait Time
  • Long (31+ min.)
Topher
Review date: 04/26/2025
2
Hygiene concerns with pizza slice service
My experience at this restaurant was concerning due to issues with food hygiene. I observed a staff member touching her keyboard and handling cash for about 10 minutes before the pizza was ready. She then used her bare hands, which I perceived as dirty, to tear off a slice for me. When I requested to use the food service tools, she became upset, threw the original slice in the trash with force, and informed me the new slice would be smaller. While I understand pizza by the slice can be casual, maintaining food hygiene is essential.
  • pizza5
  • food hygiene2
  • slice3
  • staff member2
Price per Person
  • $1–$10
Visit Type
  • Delivery
Service Type
  • Takeout
Meal Type
  • Dinner
Wait Time
  • Short (6–15 min.)
Vesper H. (. M.
Review date: 04/10/2025
3
Cancelled Order, Changed Hours, Poor Communication
I had an experience where Google and the restaurant's website indicated they were open until 12 AM, and I was able to place a pickup order for between 10: 49 PM and 10: 59 PM. I arrived at 10: 45 PM and waited in my car. Upon refreshing the tracker at 10: 51 PM, I saw my order was cancelled with no prior notification via email or any other means. When I approached the door, an employee inside, who was sweeping, looked up and wagged her finger. I then noticed a paper on the door stating they were now closing at 11 PM. While I have ordered from here multiple times and understand the area can be less desirable at night, changing the hours without notice and cancelling my order is unacceptable. This is the sole reason for my 3-star rating; my previous experiences were positive. Had this been my first visit, the rating would have been 1-star.
  • food5
  • order1
  • hours2
  • notice1
Price per Person
  • $11–$20
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Meal Type
  • Dinner
Rene “. V.
Review date: 03/25/2025
9
Excellent Service and Delicious Pizza!
My experience at the restaurant was fantastic! JR went above and beyond to ensure our order was correct, showcasing amazing customer service skills. We left happy and enjoyed our delicious, nice, and freshly made pizza at home.
  • pizza10
  • customer service10
  • JR10
Visit Type
  • Delivery
Service Type
  • Takeout
NeastlyLove C.
Review date: 02/23/2025
2
Horrible Papa John's Experience
My experience at this Papa John's location was the most horrible I've ever encountered. I placed my order online, but the online service was down, so a customer representative took my order. Upon arriving at the store, my pizza was incorrect. Furthermore, the staff began speaking in Spanish, and the man preparing my order did not wash his hands. The young lady on staff also had a HORRIBLE ATTITUDE. Be careful where you purchase your fast food nowadays and who is preparing it. Two thumbs down 👎.
  • online service2
  • pizza2
  • staff1
Visit Type
  • Delivery
Service Type
  • Delivery
Wait Time
  • Long (31+ min.)
Cristian F.
Review date: 02/09/2025
2
Long Wait and Rude Service
My experience at this restaurant was quite disappointing. I had to wait 50 minutes for an order. Additionally, the staff member working at night was very rude to both customers and delivery drivers.
  • waiting time1
  • staff1

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