oChef » Panda Express – San Diego » Panda Express – San Diego – Reviews

Panda Express - Reviews

1656 Garnet Ave, 92109 San Diego
All reviews at a glance
279

Reviews

38.7%

Satisfaction

149

negative

22

neutral

108

positive

What people say about Panda Express

Price per Person
  • $11–$20
Visit Type
  • Regular Visit
Service Type
  • Takeout
Meal Type
  • Breakfast
Rodrigo F.
Review date: 12/28/2025
7
Best Panda Branch, But Watch Out for Hairs
I go every Friday to get takeout from this Panda. For me, the food is the best of all the other branches. I like it when Peter is serving and dishing out the portions; he always has a smile, unlike 'ALL' the other employees. I came today, Sunday morning, and found a hair in the rice, which was quite unpleasant. They should be more careful.
  • food9
  • Peter9
  • other employees3
  • hair in the rice2
Visit Type
  • Quick Meal
Service Type
  • Takeout
Flower B.
Review date: 12/17/2025
2
Disappointing Service and Food Quality
My experience at this restaurant was quite disappointing. The lady on the phone was unhelpful when I inquired about a forgotten ingredient, stating the manager would "maybe" remake my bowl. She then offered to put the missing chow mein on the side, but refused to have it ready when I returned, citing it would get cold. This lack of customer service was frustrating. Although the entire bowl was eventually remade, I didn't feel comfortable. Upon eating it, I realized I don't even like Panda Express; it's "lowkey gross" and I often feel sick after a few bites.
  • manager2
  • chow mein3
  • customer service1
Service Type
  • Dine-in
Doug S.
Review date: 10/30/2025
2
Manager's Attitude Ruins Experience
My experience at this restaurant was significantly impacted by the manager, Oscar. While I assume he's in a management role due to his attire, his demeanor was consistently miserable. Despite acknowledging his success, I found his interactions to be unfriendly, condescending, and cold towards customers. I always make an effort to be pleasant to staff, understanding the nature of their work, but this does not excuse such behavior. If other employees mirrored Oscar's attitude, I would not return. He gives the impression that everyone around him is unintelligent, and I sincerely hope he does not treat his colleagues with the same disrespect he shows customers.
  • staff7
  • manager1
  • interactions1
  • employees1
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Group Type
  • Solo Dinner
Group Size
  • Solo
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
A B.
Review date: 10/27/2025
1
Severe Food Poisoning After Beijing Beef
My experience at this restaurant was extremely negative due to severe food poisoning after eating the Beijing Beef. I was sick for days. I urge others to be careful as the food safety standards clearly need serious attention. Proof of purchase and illness is available upon request.
  • food safety standards1
  • Beijing Beef1
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Darius C.
Review date: 10/13/2025
9
Excellent Service and Food!
My experience at this restaurant was fantastic. The food is consistently good. I was particularly impressed by the excellent service provided by a tall gentleman with long hair. He was polite, quick, and efficient. I'm already looking forward to coming back soon.
  • food9
  • excellent service10
  • gentleman10
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Angel G.
Review date: 09/17/2025
7
Small Portions, Great Food
My experience at this restaurant was a mixed bag. While the food itself was excellent, receiving a perfect score of 5, the portion sizes were disappointingly small. This has been a consistent issue over my last three visits. Additionally, I paid for honey walnut shrimp and only received three shrimp, which was also a letdown regarding the food. The service, provided by Gerald, was noted as a 1, suggesting room for improvement in that area. The atmosphere received a score of 3, indicating it was neither exceptional nor poor.
  • food10
  • atmosphere6
  • portion sizes2
  • honey walnut shrimp3
  • service1
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
Phillipe D.
Review date: 09/07/2025
10
Outstanding Service from Liliana!
My experience at Panda was fantastic, largely due to the excellent service provided by Liliana. She was incredibly friendly and attentive, ensuring everything ran smoothly throughout my visit. Her professionalism and positive attitude truly enhanced the overall experience. I highly recommend Panda, and especially Liliana for her outstanding customer service!
  • service10
  • Liliana10
  • customer service10
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Nunya B.
Review date: 09/04/2025
7
Cleanliness is great, but veggies are slow
My experience at this Panda Express was primarily positive due to its exceptional cleanliness, which is probably the best I've encountered at any Panda Express. However, a significant drawback was that the veggies were consistently not ready. Fortunately, the staff was accommodating and made them fresh for me upon request, which ultimately resolved the issue.
  • cleanliness9
  • veggies4
Visit Type
  • Delivery
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Takeout
Wait Time
  • Short (6–15 min.)
Kenia C.
Review date: 08/17/2025
1
Terrible Service and Food Quality
My experience at this restaurant was extremely negative. The customer service from Maria was the worst. Within the first three words, she was rolling her eyes and making disgusting facial expressions towards my husband, a friend, and me, specifically when she noticed we were speaking Spanish. We completed our order to go and left. Fifteen minutes later, we discovered the food did not taste good. The rice was overcooked and dry, and the orange chicken was hard to chew. It was a waste of money to have to throw away one entree and one side from my larger plate order. It's sad that I can't give 0/5 stars because that's what it deserves.
  • customer service1
  • facial expressions1
  • rice2
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Casey
Review date: 05/28/2025
9
Exceptional Service from John!
My experience at the restaurant was made exceptional by John, one of your very best employees. Every time I get something to eat, he is always welcoming, courteous, and goes above and beyond to make sure my experience is enjoyable. Thank you, John, you're the best of the best! See you soon.
  • John10
  • welcoming10
  • courteous10

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