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Subway - Reviews
1500 Fillmore St, 95115 San Francisco
All reviews at a glance
179
Reviews
16.2%
Satisfaction
145
negative
5
neutral
29
positive
What people say about Subway
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- Quick Meal
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- Dine-in
Meal Type
- Lunch
10
Best Fast Food in Miami Cities
My experience at this restaurant was fantastic! It's the best fast food I've had in Miami st cities. I loved the focus on healthy veggies and lean meat.
What's not to love?
- fast food10
- healthy veggies10
- lean meat10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Lunch
1
Horrible Food Poisoning Experience
I don't usually leave reviews because I believe everyone deserves a second chance, but I strongly advise you to STAY AWAY FROM THIS PLACE. For the past 24 hours, I've been suffering from the WORSE FOOD POISONING OF MY LIFE after trying two of their sandwiches, tuna and steak. I can't eat anything else without throwing up.
The establishment looked FILTHY inside and out, but I was so hungry and in a rush that I overlooked it. I wish I had trusted my instincts and never stepped into this Subway. Today, I had to cancel all my plans to stay home and spend the entire day on the toilet.
It was a HORRIBLE EXPERIENCE, earning a -100 stars!
- food poisoning1
- tuna sandwich1
- steak sandwich1
Visit Type
- Quick Meal
Service Type
- Takeout
2
Unreliable and Uncaring Service
I've ordered from this location before, and the sandwiches are consistently light on ingredients. However, the online ordering system is convenient for grabbing food on the way to work. This time, my prepaid online order was canceled last minute while I was on my way to pick it up.
Upon arrival, they had nothing ready and offered only a shrug, stating they don’t accept the coupon that was applied and paid for in the app. Normally, if a coupon isn't accepted, the order wouldn't be payable or submittable. Because they canceled 10 minutes before pickup, I had no warning and no time to wait for another order.
This experience was unreliable, mediocre, and they seemed to couldn’t care less.
- online ordering system7
- ingredients2
- prepaid online order1
- coupon1
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
2
Lazy employees closed early
I arrived at 9: 45 PM, expecting the doors to still be unlocked since the restaurant supposedly closes at 10: 00 PM (2200). However, the lazy employees decided to close the doors early. This is completely unacceptable, and I expect a free sandwich from any Subway location after this experience.
- lazy employees1
- doors1
- closing time1
Visit Type
- Quick Meal
Service Type
- Takeout
1
Worst Subway Experience Ever
This was probably the worst Subway I’ve been to. Apparently, you can only place online orders here, which I didn't know. I explained to the employee that the system glitched and wouldn't let me checkout, and he said he'd just make one for me.
After he finished, he told me I needed to pay through the online order. The sandwich he made was also half empty; he stopped placing the steak halfway through and made a pretty skinny Subway. He also didn’t stock the veggies in the counter, so he skimped out on some ingredients I wanted.
Since I had no way of paying, I just walked out on the order. Happy I did though, that sandwich would’ve been the most depressing meal ever. One other thing, they were out of Italian herb and cheese >(.
- online orders2
- half empty1
- skimped out2
Visit Type
- Delivery
Service Type
- Delivery
1
Terrible Experience: Never Received Meal
My experience was terrible. I ordered online and never received my meal. To make matters worse, they don’t pick up calls.
It was a truly terrible place.
- meal1
- pick up calls1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
6
Good Food, Poor Service
My experience at this restaurant was mixed. I found that both sandwiches I tried were good. However, the service was not up to par.
The staff needs to improve their people skills and remember they are preparing meals for customers. A little smile would go a long way.
- sandwiches7
- service2
- people skills2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
2
Disappointing Subway Experience
My experience at this Subway was quite disappointing, possibly one of the worst in the country. The lettuce was old and wilted, and when I inquired about fresh options, I was told they didn't have any. The veggie portions were also incredibly small; I observed them putting only 6-8 olive slices on a foot-long sandwich.
This lack of fresh ingredients and meager portions makes me question what other hidden issues might exist. I would advise others to avoid this place.
- lettuce1
- veggie portions2
- fresh options1
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
2
Restaurant closed before stated hours
My experience at this restaurant was disappointing. We arrived at 10: 40 pm, expecting it to be open as their stated closing time is 11 pm, but they were already closed. This was a significant inconvenience.
- stated closing time2
- restaurant2
Price per Person
- $11–$20
Visit Type
- Delivery
Group Type
- Friends
Group Size
- Couple
Service Type
- Takeout
Meal Type
- Dinner
2
Subway Experience to Avoid
My friend and I were in the mood for a Subway and decided to get a takeaway. Upon arrival, the waiter was on FaceTime while serving us, making us feel like we were an inconvenience. We asked for a drink from the fountain, but the machine was out of gas.
To add to the issues, we requested chocolate cookies but received raisin cookies instead. Furthermore, we were overcharged, paying for 5 sandwiches when we only took 4. In short, this Subway is to be avoided; it's easy to see why the ratings are so low.
- waiter1
- drink from the fountain2
- chocolate cookies2
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