oChef » Which Wich – San Diego » Which Wich – San Diego – Reviews
Which Wich - Reviews
11740 Carmel Mountain Rd Ste 190, 92199 San Diego
All reviews at a glance
301
Reviews
46.5%
Satisfaction
144
negative
17
neutral
140
positive
What people say about Which Wich
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Visit Type
Service Type
Meal Type
Wait Time
Group Type
Group Size
Noise Level
Price per Person
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Best Sandwich Experience Ever!
My experience at this restaurant was absolutely fantastic! I had the best sandwich I've had all year. It was made with fresh ingredients and offered full customization for an amazing price.
I was able to create my dream sandwich with a wide selection of veggies, cheese, and more, and the best part was 0 upcharges. It was absolutely delicious, and I envy anyone who lives nearby. The service was super friendly too.
- sandwich10
- fresh ingredients9
- full customization10
Visit Type
- Quick Meal
1
Terrible Food, Caused Illness
My experience at this restaurant was extremely negative due to the food quality. As soon as I finished eating their chicken sandwich, I experienced diarrhea 30 minutes later. I am very upset that they are serving food that is expired or not in good condition.
I haven't had diarrhea in a year, so I know it was this place.
- chicken sandwich1
- diarrhea1
- expired or not in good condition1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
2
Expensive Subs, Cumbersome Kiosk
My experience at the restaurant involved a cumbersome ordering process at the kiosk, which led to a 10-minute wait. Additionally, I found the price of a 10-inch sub to be nearly $20, which I felt was really expensive.
- ordering process2
- wait2
- 10 inch sub1
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
6
Kiosk Frustration, Great Employees
My experience at this restaurant was frustrating due to the new kiosk system. I dislike it because I want to communicate directly with my sandwich maker to ensure my $20 sandwich is correct. The digital communication leads to confusion.
I also want to be able to tip my sandwich makers, and I'm unsure if the tips generated on the kiosk actually go to the employees. Despite the issues with the kiosk, the employees were fantastic.
- employees9
- kiosk2
- sandwich maker2
- digital communication3
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
2
Which Wich Lost Its Charm
I visited Which Wich after a long time, and it was a disastrous experience. Firstly, many items were out of stock, including hummus and sriracha. Secondly, my order was messed up badly; it included pickles, which I didn't order.
My requested additions of pesto and caramelized onions were also missing. Overall, I will never be returning as Which Wich has lost its charm.
- items out of stock1
- hummus1
- sriracha1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
6
Clean Cool Place, Food Needs Work
My experience at this restaurant was a mixed bag. The place itself is very clean and cool looking, with the added bonus of AC. However, the food was a letdown.
My sandwich wasn’t very warm, and the roast beef tasted more like pastrami. On the service front, there was an incident where a customer walked out because the person in the back took too long to come to the front. Despite these issues, I would consider coming again.
- cleanliness9
- atmosphere9
- sandwich temperature3
- roast beef taste4
- wait time2
Visit Type
- Regular Visit
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Fantastic Service and Great Environment
My experience at this restaurant was fantastic. The same people are always running the store, which makes me think they are the owners. The man is always welcoming when we walk in and really makes this chain feel more like a mom and pop shop.
The lady in the back is also very nice, and they’re both very quick. I experienced fantastic service, fresh ingredients, and a great environment.
- mom and pop shop9
- lady in the back8
- fantastic service10
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Great Service Despite Ham Omission
I hadn't visited Which Wich in many years and remembered them being good. I ordered the Cuban sandwich, but they forgot to add the ham. Surprisingly, the sandwich was still really good without it, so I didn't even notice at first.
When the Asian employee/manager realized the mistake, he immediately apologized and offered to heat up a new sandwich for me, along with a complimentary soda. He also proactively offered me a water cup before I even asked, seeing I didn't have a drink. The place was kept really clean.
I wasn't expecting such good service from a fast-food establishment, but he truly tried his best.
- Cuban sandwich8
- Asian employee/manager10
- complimentary soda9
- ham4
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
2
Disappointing Lunch Experience at Which Wich
I work in the shopping center and went over to Which Wich for lunch today. The younger woman working was not friendly, and truthfully the Sandwich was not good. I have always been happy with Which Wich, but today’s sandwich had a crazy amount of mustard.
Like a crazy amount of mustard lol. Probably won’t be going over anytime soon as Sprouts is next door with a solid deli and nice workers.
- younger woman working2
- Sandwich2
- crazy amount of mustard2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
8
Great Staff, Different Vibe
My experience at this restaurant was marked by very nice staff and amazing service; they clearly care about the customer experience. It's important to go in not expecting the old Which Wich, as the atmosphere is very different, especially with the lack of bags. I do wish there was a custom sandwich option, as the staff thought I was crazy for requesting a Ruben without sauerkraut, wanting only corned beef.
The bags used to make Which Wich so picky eater friendly, and it's hard to adjust. Despite this, the staff were very kind and the food was so good!
- staff10
- service10
- atmosphere6
- custom sandwich option3
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