oChef » BASIL CANTEEN – San Francisco » BASIL CANTEEN – San Francisco – Reviews

BASIL CANTEEN - Reviews

1489 Folsom St, 94103 San Francisco
All reviews at a glance
265

Reviews

72.5%

Satisfaction

49

negative

24

neutral

192

positive

What people say about BASIL CANTEEN

Price per Person
  • $21–$30
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
Becca G. F.
Review date: 10/13/2025
8
Tasty Thai Eats at Basil Canteen
I visited Basil Canteen a couple of weeks ago for Happy Hour and tried some new Thai dishes. I started with the Thaiphoon cocktail, which was made with mekhong Thai rum, coconut milk, and Thai tea. While it was a fun drink, it wasn't particularly memorable. However, the sakhoo sal mu were delicious! These are steamed tapioca dumplings filled with pork and peanuts, and I would definitely eat them again. For my main course, I had the yum woon sen, a glass noodle salad with minced chicken and shrimp. It was served in a sweet-spicy lime dressing with peanuts and fresh herbs, and I found it to be fresh and tasty.
  • Thaiphoon cocktail5
  • sakhoo sal mu9
  • yum woon sen8
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Felipe D.
Review date: 09/28/2025
2
Long Wait, Rude Service
My experience at this restaurant was disappointing due to the service. While I understand that a busy restaurant can lead to waits, it's important to communicate this to customers. We waited 30 minutes after ordering, and when we inquired about our food, we were met with a rude response stating it would take another 30 minutes. This kind of service is unacceptable, so NO THANKS!
  • clients6
  • wait2
  • rude way1
Price per Person
  • $31–$40
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Milo E.
Review date: 07/12/2025
2
Tough Squid and Internal Shells
My experience at this restaurant was disappointing, primarily due to the food. I'm usually not one to leave bad reviews, but my squid was incredibly tough and contained numerous internal shell bits. It felt like I was chewing on rubber and plastic. The food score was a 2, while service and atmosphere received a 3.
  • service3
  • atmosphere3
  • squid2
  • food2
Price per Person
  • $21–$30
Visit Type
  • Food Exploration
Group Size
  • Solo
Service Type
  • Dine-in
Meal Type
  • Dinner
Chef T.
Review date: 06/29/2025
9
Great Local Find with Excellent Service
I stopped by this restaurant on my way home and was pleasantly surprised to find such a great place so close to where I live. The owner was incredibly helpful in guiding my order, especially regarding spice levels. I had to come back, and the food was still great. I also had a great conversation with the owner, who is clearly a passionate individual living his dream. I will definitely be going back and highly recommend trying this place if you haven't yet.
  • owner10
  • food9
  • conversation9
Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
Colin H.
Review date: 12/24/2024
6
Nice Ambiance, Average Food, High Prices
My experience at this restaurant offered a nice atmosphere, but the food was just middle of the road. The prices were also quite high, with basic Thai dishes like Pad Thai, Pad Kee Mao, Tom Yum soup, and Pad Krapow costing around $15-$20.
  • atmosphere8
  • food5
  • Thai dish5
  • prices3
Price per Person
  • $21–$30
Visit Type
  • Delivery
Service Type
  • Delivery
Meal Type
  • Dinner
MS
Review date: 11/05/2024
6
Mixed Bag: Delicious Pad Kee Mao, Bland Pad Thai
My experience with The Basil Canteen was primarily through delivery, as I had my food brought to my hotel. The delivery arrived within the expected timeframe, so I can't comment on the restaurant's atmosphere. I ordered both Pad Thai and Pad Kee Mao. While the Pad Thai was disappointingly tasteless, the Pad Kee Mao was absolutely delicious. Unfortunately, the Thai iced teas also lacked flavor, which was a bummer!
  • Pad Kee Mao9
  • delivery8
  • Pad Thai2
  • Thai iced teas3
Price per Person
  • $51–$60
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Meal Type
  • Lunch
Adriana U. S.
Review date: 09/04/2024
2
Declining Quality and Service at Basil
Today I visited Basil for lunch, a place I've frequented many times. I ordered the chu chee salmon, which was unexpectedly and sooooo spicy. I brought this to the server's attention, but she didn't seem to pay much heed. We then ordered another plate, requesting it to be mild, but it was also very much spicy. It's disappointing because Basil used to be my go-to spot in the neighborhood, but both the service and the quality have unfortunately declined.
  • chu chee salmon2
  • service2
  • quality2
Price per Person
  • $21–$30
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Dinner
Viet N.
Review date: 07/28/2024
6
Mixed Feelings: Salty Noodles, Delicious Pad See Ew
My experience at this restaurant was a mixed bag. I ordered the Thai boat noodles, but unfortunately, they were very salty, which led me to not recommend this particular soup. However, the Pad See Ew dish was absolutely delicious. My overall rating reflects the disappointing noodle dish, rather than the environment or service, which were both rated highly.
  • Pad See Ew dish9
  • Thai boat noodles2
Price per Person
  • $51–$60
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Short (6–15 min.)
Nire L.
Review date: 06/20/2024
9
Cute, Intimate Spot with Great Food!
My experience at this restaurant was wonderful. It's a super cute and intimate place. The food was delicious, and the service was fast and friendly.
  • food10
  • service10
  • place9
Price per Person
  • $11–$20
Visit Type
  • Business Meeting
Group Type
  • Colleagues
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Lunch
Jas C.
Review date: 06/13/2024
9
Excellent Business Lunch Spot
My experience at this restaurant was excellent, particularly for a business lunch. The establishment is very attractive and well set up for such occasions. The service was courteous and efficient, and the food was delicious. I was particularly pleased that the vegan options were well understood and tasty.
  • restaurant9
  • business lunch9
  • Service10

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