Accessibility
- Wheelchair accessible entrance
oChef » Domino’s Pizza – San Francisco
Domino's Pizza - San Francisco
Photo from Domino’s Pizza
Domino's Pizza at a glance
San Francisco Little Saigon
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 47 of the guests
#2350 out of 2403 places to eat in San Francisco
#109 Pizzeria out of 115 in San Francisco
Average
4.4 out of 10
Food
Service
Ambience
Value
369
Reviews
36.9%
Satisfaction
Often praised
- Budget friendly
- Reliable food
Frequently criticized
- Poor service
- Location issues
The restaurant, a popular pizzeria in San Francisco’s vibrant Little Saigon neighborhood, offers you a convenient dining experience. Located at 728 Geary St, this spot ensures you can easily grab your favorite meal, especially with the added benefit of a free parking lot right on site.
Whether you’re craving a classic or something new, Domino’s Pizza is ready to serve you.
Overview: Introducting Domino's Pizza
Domino’s Pizza often delivers on its promise of accessible meals, with many appreciating the significant value offered through various deals and promotions. You’ll find that getting a meal here can be quite economical, making it a frequent choice for many looking for a quick bite.
However, the experience isn’t always seamless. While the pizza itself generally satisfies, some customers encounter issues with service consistency and the overall location environment, which can sometimes detract from an otherwise convenient option.
Average
4.4
out of 10
369
Reviews
36.9%
Satisfaction
220
negative
13
neutral
136
positive
Looking at the overall picture, Domino’s Pizza holds an average Restaurant Score of 4.4, indicating a mixed performance. This is further reflected in a Customer Satisfaction rate of 36.9%, which suggests a significant portion of patrons leave less than fully pleased.
This notable divergence between the average score and lower satisfaction points to areas needing attention. Delving into specifics, the Food (6) and Value (5.8) topics stand out as relatively strong points, suggesting that when things go right, the core product and its pricing are appreciated.
However, Service (3.1) and Ambience (3) lag considerably, pulling down the overall sentiment. These insights are drawn from a total of 369 customer opinions, with 136 positive remarks balanced against 220 negative ones.
What people like
- Great value for money
- Consistent pizza quality
- Efficient carryout deals
What people don't like
- Inconsistent service experience
- Challenging ambience, parking
- Order accuracy issues
If you’re primarily seeking an affordable and generally consistent pizza option, Domino’s Pizza can be a practical choice, especially when utilizing their carry out deals. The 4.5 Recommendation Score suggests that while it’s not a universal favorite, it serves its purpose for many looking for a quick and budget-friendly meal.
However, be prepared for potential inconsistencies in service and consider the specific location’s environment, as these are areas where experiences can vary. It’s a place that might satisfy your craving without breaking the bank, but managing expectations regarding the overall experience is advisable.
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Verdict: Our expert take on Domino's Pizza
Food (6 out of 10)
mentioned by 61% of the guests
When it comes to the food, youll find a pretty average experience with a score of 6, and customer satisfaction sitting at a mixed 58.3%. Many diners rave about the pizza, especially the pan pizza, and sides like Parmesan bread bites and stuffed cheesy bread, often praising the quality of food and how delicious and fresh everything tastes. This positive sentiment comes from 67 favorable comments out of 115 total.
However, its not always a perfect slice. There are 41 negative comments highlighting concerns about pizza being undercooked or having raw dough, and general issues with quality. Some customers also reported receiving cold food or items that were greasy, suggesting that consistency can be a bit of a roll of the dice.
Food
115
Reviews
58%
Satisfaction
41
negative
7
neutral
67
positive
Rating distribution
What people like
- Delicious pan pizza
- Tasty bread bites
- Fresh, hot food
What people don't like
- Raw dough issues
- Inconsistent quality
- Cold, burnt food
Often praised
- pizzaI recently ordered a pizza last night and unfortunately, my experience with the delivery driver, Anthony, left a lot to be desired. While the pizza itself was surprisingly good, the customer service provided by Anthony was awful.
- foodthe food and service are beyond amazing
- consistencyMade fast and perfect every single time. Consistency
- pizzasThe pizzas are affordable and l love the monthly deals. Tastes good too.
- Abe’s pizzaAbe’s pizza is phenomenal!
- Chicken AlfredoI had the Chicken Alfredo
- Domino's Pan PizzaDomino's Pan Pizza is Fire!!!
- Dominoes pizzaIf you like Dominoes pizza you'll enjoy this location
- EverythingEverything is always great!
- FoodFood:5
Frequently criticized
- pizzaI usually have great experiences with this restaurant. However, today I found several hairs in my pizza. The website offered a free pizza as compensation, but after finding hair in my food, I don't exactly want another one.
- foodthe food is so disgusting
- pizzasMy experience was that I did not get the pizzas I ordered. The app stated they were delivered, but I never received them.
- Cherry coke2 liter Cherry coke was nearly flat
- Spritewarm Sprite
- cheeseYou could see specs of cheese on the pizza
- cheese dipmy cheese dip was burned and there was abut a 1/4 in the pan
- chicken wingsthe chicken wings, which were part of my order, were missing
- crushed red pepper & parmesan cheese packetschastised for asking for crushed red pepper & parmesan cheese packets
- food I’ve paid forThe last 5 times I’ve ordered has been such a let down! First and most aggravating, I will call the store as fast as I can, only to be on hold for way too long, then get hung up on, never to receive the food I’ve paid for. The cost of items never received starts from $12.
If youre in the mood for a quick and affordable pizza fix, especially their pan pizza or tasty sides, its often worth a try. Just be aware that while many find the food delicious and hot, there's a chance you might encounter some inconsistency in quality, like raw dough or cold items.
Service (3.1 out of 10)
mentioned by 88% of the guests
When it comes to service, there are definitely some bright spots, with 41 positive experiences highlighting things like speedy delivery, quick pickup, and helpful staff. Many customers appreciated the convenience of online ordering and the efficiency of getting their food ready super fast or having a quick delivery driver bring it right to them. However, the overall picture for service is quite challenging, reflected in a poor score of 3.1 and a very low customer satisfaction of just 21.2%.
With 148 negative experiences, many encountered issues like long waiting times, rude employees, and poor communication, including unanswered phone calls and difficulties with refunds. It seems that while some experiences are smooth, others are plagued by significant delays and unhelpful interactions.
Service
193
Reviews
21%
Satisfaction
148
negative
4
neutral
41
positive
Rating distribution
What people like
- Fast delivery
- Quick pickup
- Helpful staff
What people don't like
- Long waiting times
- Poor communication
- Rude staff
Often praised
- serviceno problems with service after the initial encounter
- deliverySuper fast delivery to the St Francis
- managerTalked with the manager and he was Extremely polite and helpful.
- staffthe staff is super friendly
- Bossthe Boss said to me...I make it for you right now
- DeliveryThe pizza has been 9/10 on point. Delivery is also pretty fast. It’s kinda hard to get parking, but they do offer curbside, which is pretty neat.
- app featureThey have a feature in the app that tells you what step
- carryout insurancemade good on the carryout insurance
- closing timeCierran a la 01:00 !!
- curbsidethey do offer curbside so that’s pretty neat
Frequently criticized
- customer serviceI recently ordered a pizza last night and unfortunately, my experience with the delivery driver, Anthony, left a lot to be desired. While the pizza itself was surprisingly good, the customer service provided by Anthony was awful.
- deliveryMy experience was marked by very slow delivery, especially on weekends. Despite living only a 3-minute drive away, it took an average of 50 minutes on Saturday evenings, which was not good.
- serviceMy experience was marked by terrible service. I called within 15 minutes of placing and paying for my order to cancel it because I had ordered to the wrong address.
- orderDO NOT ORDER FROM HERE! They will send you whatever order they want and not remake it or refund you. My experience was that they sent the wrong order and refused to correct it or provide a refund.
- staffthe staff does not work like that they wanted to rob us
- delivery driverDon’t even bother ordering here. I recently ordered a pizza last night and unfortunately, my experience with the delivery driver, Anthony, left a lot to be desired. While the pizza itself was surprisingly good, the customer service provided by Anthony was awful.
- waiting timeconsistently takes 2 hrs from ordering to receiving your pizza
- employeethe guy at the counter was rude, disrespectful and extremely childish
- managerthe manager will not honor any of the online coupons nor give extra discount
- ordersnever listens to the order so most orders are wrong
If youre lucky, you might get quick service and a helpful delivery, but be prepared for a high chance of long waits, communication issues, or unhelpful staff. Its a bit of a gamble, so weigh your options carefully.
Ambience (3 out of 10)
mentioned by 9% of the guests
While one customer did find the place to be a good store, the overall vibe for ambience isnt quite hitting the mark. With a score of just 3 and customer satisfaction at a low 10%, its clear there are significant areas for improvement. The majority of feedback, with 9 negative remarks out of 10, points to significant issues with the area and location.
Many customers felt the location was awful or mentioned homeless harassment. Additionally, a lack of parking and limited indoor sitting space were frequently noted.
Ambience
10
Reviews
10%
Satisfaction
9
negative
0
neutral
1
positive
Rating distribution
What people like
- Good store
What people don't like
- Bad location
- Homeless harassment
- No parking
Often praised
- storeGood store.
Frequently criticized
- locationThe location had moved
- areanot a that good area
- area at nighttimeMy experience involved picking up an order from a sketchy area at nighttime. There's a policy of no cash orders over $25 after midnight when picking up.
- homeless harassmentyou get harassed by the homeless
- indoor sittingthere isn't much space for indoor sitting
- location areaLa zona en la que está ubicado es realmente fea.
- no parkingthere’s no parking
- parkingDelivery is also pretty fast. It’s kinda hard to get parking, but they do offer curbside, which is pretty neat.
If you're considering this spot, be prepared for a challenging exterior, as the location and parking are major concerns. It might be best for quick pickups or delivery, rather than a sit-down experience.
Value (5.8 out of 10)
mentioned by 37% of the guests
When it comes to value, this spot offers a somewhat positive experience, with a score of 5.8 and a mixed customer satisfaction of 52.9% based on 51 opinions. Many diners appreciate the cost effective options, often finding affordable meals and monthly deals that offer a great bang for your buck. Online orders and promotions frequently lead to surprisingly good prices, making it a decent choice for budget-conscious eaters.
However, not everyone is thrilled with the value. A significant number of customers felt the prices were too high, with some even feeling ripped off or encountering issues like being charged twice or having items never received. Frustrations also arose from policies like credit card-only orders or managers not honoring online coupons, leading to a waste of time for some.
Value
51
Reviews
52%
Satisfaction
22
negative
2
neutral
27
positive
Rating distribution
What people like
- Great deals available
- Good value for money
- Online ordering saves
What people don't like
- Order issues common
- Inconsistent pricing
- Payment restrictions
Often praised
- priceMy experience at this restaurant was fantastic, especially considering the price. I got 2 medium 1-topping pizzas for less than $20. This was not only cheaper than a frozen pizza but also incredibly delicious.
- bang for your buckYou can't get a better bang for your buck
- $6.99 dealtheir $6.99 for each item deal
- advertised specialFor once, the advertised special was available in downtown SF. We got two medium pizzas for under twenty bucks.
- affordableThe pizzas are affordable and l love the monthly deals.
- carry out dealscarry out deals are WONDERFUL
- cheap priceMy experience at the restaurant was centered around their pizza. The pizza was nice and offered a cheap price. However, the dough was soft, which is something to consider.
- cheapestone of the cheapest options available
- cost effectiveIt's extremely cost effective compared to a pizza
- coupons and promotionsThey’ve always got coupons and promotions going
Frequently criticized
- pricepurposely don’t actually show the price
- $25 order limityou can only order items up to, not exceed, $25. This is exceptionally frustrating
- cash ordersNo cash orders over $25 after midnight
- changehe kept the $6.82 change due me
- charged twicecharged twice for my order
- credit card onlyI just tried to order, but it seems that anything above $20 is credit card only. I have a feeling it's the person that picked up the phone who is the real problem.
- discount offerAfter being directed to this location by their website and a discount offer, I arrived only to be told that they do not participate in any of the deals their website offers. This was a very disappointing experience regarding the advertised discount offer.
- expensivetrop chères
- food they never deliveredWhen I called, the manager and driver both claimed it was delivered, and then they hung up on me. Honestly, they deserve no stars for charging me for food they never delivered.
- items never receivedThe cost of items never received starts from 12.99 up to 34.00+
If youre savvy with online deals and promotions, you can find some genuinely cost effective meals here. But be wary of potential pricing inconsistencies or order issues, especially if youre not using online coupons or paying with cash for larger orders.
How are the prices at Domino's Pizza?
You’re looking at roughly 22 per person – reported by 47 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests tend to spend in this sweet spot, with the majority of prices clustering around the 21-30$ mark, though a few folks do splurge a bit more.
Here’s a quick look at what guests spend per person, based on the latest 47 reviews.
How this Pizzeria’s value for money stacks up against similar spots in San Francisco.
For a Pizzeria, especially in San Francisco, we think this pricing feels quite fair. Its a good spot if youre looking for quality without breaking the bank, offering a solid mid-range option.
Customer Reviews: what people think about Domino's Pizza
Price per Person
- $91–$100
Visit Type
- Delivery
Service Type
- Delivery
1
Never Delivered, Charged, and Hung Up On
My experience was that the order was never delivered. When I called, the manager and driver both claimed it was delivered, and then they hung up on me. Honestly, they deserve no stars for charging me for food they never delivered.
- order1
- food they never delivered1
- manager and driver1
Price per Person
- $41–$50
Visit Type
- Delivery
Service Type
- Takeout
Meal Type
- Dinner
2
Mediocre Pizza, High Price
My experience was with a $32 12-inch off-the-shelf pizza from this takeout place. I found it to be very mediocre. It's baffling how a company this BAD, and I'm referring to Domino's across the USA, can still be in business.
They purposely don’t show the price upfront. We need to actively boycott this nonsense.
- pizza2
- price1
- company1
Visit Type
- Quick Meal
Service Type
- Dine-in
6
App Required for Deals
To get the deal, you have to have their app and order and pay for it on the app.
- app5
- deal5
Visit Type
- Delivery
Service Type
- Takeout
Wait Time
- Long (31+ min.)
7
Pricey but Delicious Pizza
My experience at the restaurant involved a long wait for my pickup order. While the wait was considerable, the food itself was sooooo good. Despite the price being a bit high, the quality of the food made it worthwhile.
- pizza10
- wait3
- pricey4
Visit Type
- Delivery
Service Type
- Delivery
Wait Time
- Long (31+ min.)
2
Late Delivery, Cold Food, Warm Drink
My experience was quite disappointing. The food was delivered 30 minutes late, and when it arrived, the pizza was cold and the Sprite was warm. I will not be ordering from this location again.
- food delivery2
- pizza2
- Sprite3
What Domino's Pizza offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Service Options
- Onsite services
- No-contact delivery
- Takeout
- Delivery
Parking
- Free parking lot
FAQs
Is there parking available at Domino's Pizza in San Francisco's Little Saigon?
Yes, when you visit Domino’s Pizza at 728 Geary St, you’ll find the convenience of a free parking lot. This makes picking up your order or stopping by for a quick bite in the Little Saigon neighborhood easy and stress-free for you.
Does Domino's Pizza on Geary St offer accessibility features?
Absolutely. Domino’s Pizza at 728 Geary St in San Francisco is designed to be welcoming for everyone. You will find a wheelchair accessible entrance, ensuring easy access for all patrons who visit.
What is the overall customer sentiment for Domino's Pizza?
Domino’s Pizza has an average Restaurant Score of **4.4** and a Customer Satisfaction rate of **36.9%**. While **Food** (6) and **Value** (5.8) are relatively strong, **Service** (3.1) and **Ambience** (3) are areas where customers frequently express dissatisfaction.
What do customers appreciate most about Domino's Pizza?
Customers frequently praise Domino’s Pizza for its excellent **value**, with many highlighting affordable prices, various deals, and promotions. The **pizza** itself is often described as consistent and satisfying, with specific mentions of the Pan Pizza being a favorite.
What are common complaints about Domino's Pizza?
Common complaints revolve around inconsistent **service**, including issues with delivery speed, rude staff, and problems with order accuracy. The **ambience** and **location** are also noted as drawbacks, with concerns about parking and the surrounding area.