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Starbucks - Reviews

601 Union St, 98101 Seattle
All reviews at a glance
88

Reviews

61.4%

Satisfaction

30

negative

4

neutral

54

positive

What people say about Starbucks

Price per Person
  • $101+
Noise Level
  • Loud
Kick B.
Review date: 12/03/2025
1
Disappointing Experience, Avoid Until Issues Resolved
I strongly advise against spending your money here. The upper management, particularly Brian Niccol, is awful. Starbucks needs to prioritize treating their employees better, fulfill their contract negotiations, and sign a deal with Starbucks Workers. I will not spend a dime here until the people's voice is heard. Please respect the picket line and do not scab.
  • upper management1
  • employees1
  • contract negotiation1
Visit Type
  • Regular Visit
Group Type
  • Solo Dinner
Group Size
  • Solo
Service Type
  • Dine-in
louis H.
Review date: 07/23/2025
2
New employee needs training
My experience was frustrating because I asked for a Carmel Macchiato frappe, but the employee gave me a Frappuccino. There's a difference, and I always get it correctly at this location. Now I have to go to another Starbucks around the corner to get what I've always gotten. This lady is obviously new and does not know what she's doing. I'm writing this review because they are rude and they don't know what they're doing. They have all these employees and no training.
  • Carmel Macchiato frappe2
  • Frappuccino2
  • employee1
Price per Person
  • $11–$20
Visit Type
  • Tourist Experience
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
YIMING W.
Review date: 07/18/2025
9
Hidden Gem with Great Service
This Starbucks, located at 601 Union St, Seattle, WA 98101, is a bit hidden but offers a very comfortable and quiet atmosphere. You'll likely fall in love with this place after just one visit. To find it, go up the stairs to the central outdoor square, keeping an eye out for the flags of various countries. The baristas here provide really good service with smiles. My latte and banana cake were prepared very quickly. They even proactively asked if I needed water and brought a glass of iced water. There's ample space both inside and outside, allowing you to relax with a coffee in the central square.
  • atmosphere9
  • service smiles10
  • latte8
Service Type
  • Dine-in
Kevin K.
Review date: 04/28/2025
10
Impeccable Service and Accommodating!
My experience at this restaurant was truly exceptional. The customer service was impeccable. Despite only having $5, they were able to accommodate my request. The reviewer also rated Service: 5, Atmosphere: 5, and Food: 5.
  • customer service10
  • accommodate my request10
Visit Type
  • Quick Meal
Group Type
  • Solo Dinner
Group Size
  • Solo
Service Type
  • Dine-in
Meal Type
  • Breakfast
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Moderate
Drew S.
Review date: 03/12/2025
8
Hidden Gem with Great Coffee
My experience was great once I found the place! It’s a bit hidden, but I was determined to get my morning latte. After going up the stairs into the central outdoor plaza and looking for the international flags, I found it. The baristas were good, and my latte came out quickly. There's lots of space inside and out for relaxing and sipping coffee.
  • baristas9
  • latte9
  • space8
Visit Type
  • Regular Visit
Group Type
  • Colleagues
Group Size
  • Small Group
Service Type
  • Dine-in
Robb M.
Review date: 02/28/2024
9
Wonderful Starbucks with Great Staff
My experience at this Starbucks has been wonderful. As I've recently moved into a nearby office space, this store has become my go-to, with visits a few times a week. The entire team is incredibly nice, friendly, competent, and helpful. I especially want to mention James, the manager, who is also really nice.
  • team10
  • manager10
Visit Type
  • Delivery
Group Size
  • Solo
Service Type
  • Takeout
SEA B.
Review date: 11/10/2023
5
Cool atmosphere, ignored by staff
This Starbucks is quite cool, with a great atmosphere. However, the staff completely ignores customers. Even when I was the only one picking up a mobile order, the three baristas just watched me take my cup and leave without any acknowledgment. It felt like the Abercrombie of Starbucks in downtown Seattle.
  • atmosphere9
  • staff2
  • baristas2
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Madeline L.
Review date: 08/17/2023
10
Excellent Service and Quick Drinks
My experience at this restaurant was great, especially with the staff. They were super quick with making drinks and stayed on top of mobile orders that came in. The service was a perfect 5/5, atmosphere was a 5/5, and food was also a 5/5.
  • staff10
  • drinks10
  • mobile orders10
Price per Person
  • $1–$10
Visit Type
  • Regular Visit
Group Size
  • Solo
Service Type
  • Dine-in
Meal Type
  • Breakfast
Wait Time
  • Immediate (0–5 min.)
Katrina
Review date: 02/08/2023
9
Great Service, Quick Mocha!
My experience at this restaurant was great! I love the smiles I get from the baristas here. Since I work early, it's wonderful to get my peppermint mocha without a line.
  • smiles9
  • peppermint mocha8
  • line9
Visit Type
  • Casual Outing
Charles D.
Review date: 03/09/2022
2
Local coffee shop is much better
My experience at this restaurant was not positive. I would have preferred to go to a local coffee shop instead. The one by Union Street is 100 times better.
  • local coffee shop10

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