oChef » Soma Pizza & Grill – San Francisco » Soma Pizza & Grill – San Francisco – Reviews
Soma Pizza & Grill - Reviews
483 3rd St, 94017 San Francisco
All reviews at a glance
145
Reviews
57.2%
Satisfaction
59
negative
3
neutral
83
positive
What people say about Soma Pizza & Grill
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Visit Type
Service Type
Meal Type
Noise Level
Group Type
Group Size
Wait Time
Price per Person
Visit Type
- Casual Outing
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
9
Fantastic Family Business with Great Slices!
My experience at this family-owned business was fantastic. I stopped by for an after-dinner slice as a late-night snack to share and was pleasantly surprised by the welcoming family. My man Mo, best of luck to you!
The great slices were so good that, as you can see from the photos, we devoured them before taking pictures!
- family-owned business9
- welcoming family10
- great slices10
Visit Type
- Quick Meal
Service Type
- Dine-in
7
Nostalgic Pizza Spot, Needs Atmosphere Boost
My experience at this restaurant was a mix of good food and a decline in atmosphere. The young lad who took my order and made my pizza did an excellent job. 🌟 Mannn I will tell you, back in 2015-2019 this used to be the spot, next to City Nights (hip-hop night club in 08-19), Oracle Park(At&T).
It was great vibes, all the TVs were on with Raiders/Niners, Warriors, Giants/As games. Now the place is a shell of its former self; business is hard for all business owners in the city right now currently, but I have hope for them. I bought a pizza slice, and it was good NGL.
However, I was worried because when business is slow, you could easily get a not-so-fresh slice. ⚠️‼️ I'm writing this review in hopes they get the atmosphere up to how it used to be.
- pizza8
- young lad9
- vibes9
- atmosphere2
Visit Type
- Delivery
Group Type
- Couple
Group Size
- Couple
Service Type
- Takeout
Meal Type
- Dinner
1
Child Labor Concerns and Order Errors
My wife and I visited tonight to pick up our order. We were surprised to find a child who was 12 years old working behind the counter. We ordered three items but only received two.
This is absolutely unacceptable, and we will be reporting this. Anyone else who sees this should also report it. Child labor laws are in place for a reason, and they were clearly not being followed.
We have three children of our own, and this child was definitely not 16; he couldn't have been more than 12.
- child working1
- order accuracy2
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
1
Terrible Service and Food Issues
My experience at this restaurant was extremely disappointing. Twice I've gone in there, paid money, and after sitting for 10 to 15 minutes, I was told they didn't have the food I ordered. On the most recent visit, they attempted to offer me French fries as a substitute for a sandwich, which was not a reasonable alternative.
When I expressed this, the staff was rude and offered no apologies. To top it off, the employee claimed he was voiding the sale, but he did not, forcing me to dispute the charge with my bank. The establishment feels sketchy, and there are many better restaurants available in San Francisco.
- food ordered1
- French fries2
- staff1
Visit Type
- Quick Meal
Service Type
- Takeout
1
Terrible Experience, Avoid This Place
My experience at this restaurant was extremely disappointing. The place seems to be on its last leg, and both the food and service reflect this dire situation. I strongly advise against believing the advertised 3.
8 stars; it's a complete fabrication. Specifically, I had a terrible experience ordering through the Pizza App for pickup. Upon arrival, the ovens were noticeably cold.
The staff, consisting of family members (siblings, cousins, and mother), seemed overwhelmed and disorganized. The manager, who appeared to be the owner, looked disheveled and unkempt, yawning and stretching, giving the impression he needed a bath. After tasting the first slice, which was freezer-burnt, I requested a refund.
To my shock, I was charged $10 for complaining and because I had eaten a slice, they claimed the pizza had to be discarded. The teenager at the counter was adamant, stating, 'We make our pizzas fresh' and 'Some people don't like it, but we don't like it when people say our pizza tastes bad. ' I urge you not to eat here.
- food1
- service1
- Pizza App1
Visit Type
- Quick Meal
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
8
Surprisingly Good Chicken Pizza!
I'm not sure why this place received low reviews. I was hungry and tired, and the service was quick. I ordered the chicken pizza, and it was ready in 10 minutes, even before the attendance was over.
The pizza was good, fresh, and hot. The place itself was nice and clean. The slice was big, which was great since I was so hungry and just wanted to eat.
- chicken pizza8
- fresh8
- hot8
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
2
Hilarious but Expensive Pizza
My cousin found this pizza experience to be hilarious. I would agree, but the $65 price tag makes it hard to laugh. A significant issue was that half of the toppings were in one corner of the box and not actually on the pizza.
- pizza2
- $65 pizza1
- toppings2
Visit Type
- Casual Outing
Service Type
- Dine-in
Meal Type
- Dinner
9
Fresh, Delicious Food & Friendly Owner
My experience at this restaurant was wonderful! I enjoyed pizza and sandwiches, which were moderately priced and tasted incredibly fresh and delicious. I also had desserts.
I had the pleasure of meeting Ahmad, the owner, who is extremely cordial and friendly. Thank-you so much!
- pizza9
- sandwiches9
- desserts8
Price per Person
- $41–$50
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Moderate (16–30 min.)
7
Great Food, Service Needs Improvement
My experience at this restaurant was a mixed bag. The food was great, and the wait time was normal. However, I felt that the service personality changed after a tip was denied initially.
It seemed like the staff's friendliness was affected by the expectation of a tip, which is something the place needs to work on regarding hospitality. It does appear to be a family-owned establishment, and I noticed minors operating the register. Despite the service hiccup, the atmosphere was enjoyable.
- food10
- wait time7
- atmosphere9
- service3
- hospitality4
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
9
Excellent Late Night Pizza Spot
My experience at this restaurant was excellent, especially as a late-night option. It's a solid pizza slice place that stays open until 3 am. They offer a variety of options including hot/cold sandwiches, pastas, salads, and burgers.
You can order all combinations and specialties of slices at approximately $7 per slice. The atmosphere was low-key with TVs and seating available. The location felt safe, and the low crowd contributed to a relaxed vibe.
It's a great choice for a late-night meal.
- pizza slice8
- late night option10
- sandwiches7
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