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Subway - Reviews

5650 Geary Blvd, 94121 San Francisco
All reviews at a glance
142

Reviews

33.1%

Satisfaction

87

negative

8

neutral

47

positive

What people say about Subway

Price per Person
  • $11–$20
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
David Z.
Review date: 06/23/2025
2
Coupon Refusal at Local Subway
I live just 5 blocks from this Subway location and frequently receive monthly mailers with coupons. Today, I finally decided to use a coupon for a $7. 99 sub. However, upon checkout, I discovered that this particular store refuses to accept coupons. It's quite absurd that the only Subway within miles doesn't honor coupons sent to people in their own neighborhood. The food itself was fine.
  • food6
  • coupons1
Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Francesco R.
Review date: 05/22/2025
3
Disappointing Experience with Overcooked Food and Policy Issues
My experience at the restaurant was disappointing. I arrived during a work shift with a code for savings, but was told it couldn't be accepted. This raises questions about why they are part of a chain if they don't adhere to its policies. Furthermore, the breast was over toasted.
  • breast2
  • policy3
Visit Type
  • Regular Visit
Group Size
  • Solo
Service Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Adam
Review date: 05/16/2025
1
Ignored and Walked Out
My first experience at this location was disappointing. I stood at the counter waiting to order for seven minutes and was continuously ignored. Consequently, I walked out. This is the closest location to where I now live and also to where I grew up, but I will inconvenience myself to go further to be greeted by kind people who actually want customers.
  • kind people9
  • waiting time1
Visit Type
  • Quick Meal
Service Type
  • Takeout
Wait Time
  • Moderate (16–30 min.)
K
Review date: 02/24/2025
2
Terrible service, long wait
My experience at this restaurant was quite negative due to the terrible customer service. There was a lady who was taking her time with our online order, and despite waiting, she kept letting other people skip ahead of us. The wait time was significant, and the overall experience was very disappointing.
  • customer service1
  • online order2
  • wait2
Visit Type
  • Quick Meal
Audrey S.
Review date: 08/07/2024
1
Terrible Subway Experience
My experience at this Subway was the worst I've ever had. I was given a sandwich that was cold and barely toasted. As I am pregnant and cannot eat certain meats unless heated properly, I asked them to remake it. They initially refused, stating I had to pay for a new one instead of a remake. Eventually, they did remake it, but it was made very sloppily, and my entire sandwich fell apart within two bites. The staff was also incredibly rude and lacked any customer service standards. I strongly advise saving your money and avoiding this location.
  • sandwich2
  • staff1
  • customer service1
Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Service Type
  • Delivery
Meal Type
  • Lunch
MOHAMED A.
Review date: 02/07/2024
2
Disappointing Meat Portion for Price
My experience was disappointing. I ordered extra meat and paid $19. 97, but I only received a bunch of vegetables. This seems like a very bad business strategy.
  • extra meat2
  • business strategy1
Service Type
  • Dine-in
av C.
Review date: 01/28/2024
6
Great Food, Terrible Management
My experience at this restaurant was a mixed bag. The workers were always nice, providing a pleasant interaction. However, the people who own and manage the place were a significant letdown. Their management style was concerning, leading to a negative overall impression despite the good service from the staff.
  • workers8
  • people who own and manage2
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
Jeremy G.
Review date: 09/12/2023
2
Coupon Issue and Unpleasant Atmosphere
My experience at this restaurant was disappointing. They won't accept nationally issued coupons from Subway, which was a major inconvenience. The general atmosphere around here was also bad, with lots of religious freaks 😵‍💫.
  • nationally issued coupons2
  • general atmosphere3
Price per Person
  • $11–$20
Visit Type
  • Casual Outing
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Lunch
Sei W.
Review date: 07/07/2023
9
Excellent Service and Friendly Staff
My experience at the restaurant was very positive, largely due to the exceptional service. The lady who took our order for our group of four was incredibly patient and friendly. She handled each order without any issues and moved along nicely. Furthermore, she was accommodating and even moved some tables together for us right after taking our orders, which was a thoughtful gesture. The food was good, rated a 4, and the atmosphere was also excellent, rated a 5.
  • service10
  • tables9
  • food8
Visit Type
  • Quick Meal
Service Type
  • Takeout
Meal Type
  • Lunch
z R.
Review date: 04/08/2023
9
Delicious Sandwich, Only From Emmy!
I got a sandwich today from Emmy (I think that's how you spell her name). She was very friendly and makes delicious sandwiches. I will only go back if ONLY she makes it for me! :)
  • delicious sandwiches10
  • very friendly9

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