Highlights
- Great beer selection
oChef » The Rabbit Hole – San Francisco
The Rabbit Hole - San Francisco
Photo from The Rabbit Hole
The Rabbit Hole at a glance
San Francisco Bernal Heights
- 🍽️ Restaurant
$$
Price per Person $31–$40
mentioned by 45 of the guests
#443 out of 2403 places to eat in San Francisco
#70 Restaurant out of 254 in San Francisco
Excellent
8.2 out of 10
Food
Service
Ambience
Value
402
Reviews
85.1%
Satisfaction
Often praised
- Innovative cuisine
- Great ambiance
- Friendly service
Frequently criticized
- Pricey drinks
- Service variability
- Noisy setting
The restaurant The Rabbit Hole in San Francisco’s vibrant Bernal Heights neighborhood is a casual and trendy spot, perfect for any meal. You’ll discover a cozy atmosphere where you can enjoy a great beer selection, making it a standout destination for locals and visitors alike.
Whether you’re looking for a quick bite or a relaxed evening, this restaurant offers a welcoming experience.
Overview: Introducting The Rabbit Hole
The Rabbit Hole offers a distinctive dining experience, often praised for its delicious and innovative flavors that leave a lasting impression. Guests frequently commend the inviting and stylish atmosphere, making it a pleasant spot for various occasions.
While many find the overall experience quite positive, there are occasional notes on inconsistent service and some concerns regarding reasonable price points. This establishment manages to blend a fun vibe with thoughtful design, creating a space people genuinely want to visit.
Despite some mixed feedback on value, the culinary offerings and the general ambiance tend to shine, drawing patrons back for more. It’s a place that aims to impress with its unique approach.
Excellent
8.2
out of 10
402
Reviews
85.1%
Satisfaction
46
negative
14
neutral
342
positive
The Rabbit Hole garners a solid Restaurant Score of 8.2 out of 10, indicating a generally good performance across the board. This is well-supported by a strong Customer Satisfaction rate of 85.1%, suggesting that the majority of guests leave content with their visit.
These figures are drawn from a substantial 402 customer opinions, with 342 positive remarks outweighing 46 negative ones. Delving into specifics, Food leads the way with an impressive (8.5) score, closely followed by Ambience (8.4), both rated highly by patrons.
Service also performs well at (7.8), reflecting mostly positive interactions. However, Value stands out as an area needing attention, scoring an average (5), indicating that while many appreciate the offerings, some find certain aspects, particularly drinks, to be on the pricier side.
What people like
- Delicious, innovative food
- Inviting, stylish atmosphere
- Attentive, friendly staff
What people don't like
- High drink prices
- Inconsistent service
- Loud environment
For those seeking a spot with genuinely creative and flavorful dishes in a well-designed setting, The Rabbit Hole is certainly worth considering. Its 8.4 Recommendation Score suggests a strong likelihood of a satisfying visit, especially if you prioritize culinary innovation and a good atmosphere over strict budget adherence.
While some aspects of value and occasional service inconsistencies might be noted, the overall experience leans heavily positive. It’s a place that delivers on its promise of an engaging dining journey, making it a solid choice for a memorable meal out.
Similar Restaurants in San Francisco
- Restaurant
9.4
out of 10
out of 10
283
98.6%
- $$
- Lower Nob Hill
- Food
- Service
- Ambience
- Restaurant
9.4
out of 10
out of 10
307
100%
- $$
- Saint Francis Wood
- Food
- Service
- Ambience
- Restaurant
9.3
out of 10
out of 10
97
99%
- $$
- Telegraph Hill
- Food
- Service
- Ambience
- Restaurant
9.3
out of 10
out of 10
182
96.2%
- $$
- Mission District
- Food
- Service
- Ambience
- Restaurant
9.3
out of 10
out of 10
249
98.4%
- $$
- Cow Hollow
- Food
- Service
- Ambience
- Restaurant
9.3
out of 10
out of 10
533
98.1%
- $$
- Marina District
- Food
- Service
- Ambience
Verdict: Our expert take on The Rabbit Hole
Food (8.5 out of 10)
mentioned by 98% of the guests
When it comes to the food, this spot really shines, boasting an impressive score of 8.5 and an excellent customer satisfaction rate of 90.1%. With 228 positive opinions out of 253 total, diners consistently rave about delicious items like the pork belly bao, smashed burger, and scallion pancakes. The innovative cocktails also receive high praise, making for a truly enjoyable culinary experience.
However, a small number of 19 negative opinions suggest some areas for improvement. A few guests found certain food items to be overly salty or bland, with some fan tuan described as soggy. There were also comments about small portions and some dishes not quite hitting the mark, indicating occasional inconsistencies in execution.
Food
253
Reviews
90%
Satisfaction
19
negative
6
neutral
228
positive
Rating distribution
What people like
- Delicious bao
- Great smashed burgers
- Innovative cocktails
What people don't like
- Overly salty dishes
- Bland fan tuan
- Small portions
Often praised
- foodThis was something I would not have ordered on my own, but it was extremely delicious and unique. Since then, I’ve returned 3 separate times, each time ordering a new item (fan tuan, the ribs, and the burger), and each time I was equally impressed with the food. The service is extremely good, the price is very reasonable, and the drinks hit the spot.
- drinksEverything we ordered was delicious, with complex flavors, spot-on textures, and sizable portions for the price. The drinks were amazing, and we were especially impressed by their non-alcoholic cocktails, which are rare to find with such craftsmanship. The highlight, though, was the service!
- popcorn chickenThe food was INCREDIBLE, offering a perfect mixture of delicious and innovative flavors, especially the Chinese five spice. We enjoyed well-seasoned fries, popcorn chicken, delicious egg cups, sumptuous wontons, and a side of crispy pork belly. We left feeling full and happy and will definitely be back for dinner.
- scallion pancakesMy experience at this restaurant was fantastic! I enjoyed the great food, particularly recommending the burger, fries, scallion pancakes, and popcorn chicken. The prices were good, and the atmosphere was also great.
- friesMy experience at this restaurant was fantastic! I enjoyed the great food, particularly recommending the burger, fries, scallion pancakes, and popcorn chicken. The prices were good, and the atmosphere was also great.
- peanut noodlesOrdered the fries, peanut noodles, pork bao, and burger and all the desserts. Everything was delicious
- smash burgerWe had the chicken sandwich, smash burger, and cucumbers. They were all great!
- burgerOrdered the fries, peanut noodles, pork bao, and burger and all the desserts. Everything was delicious
- fried chicken sandwichfried chicken sandwich + french fries with gochujang ketchup is to die for
- cocktailsThe cocktails are always delicious
Frequently criticized
- fan tuanI’d happily return just for that dish. The fan tuan, on the other hand, didn’t quite hit the mark for me—the sticky rice was a bit too soggy, which affected the texture, even though the flavors were still good. Overall, The Rabbit Hole is a great brunch spot worth visiting!
- BoaBoa however was described as having house pickles, but sadly mine did not have any.
- Scallion Pancake's dipping sauceScallion Pancake's dipping sauce was overly salty
- burgerBurger doesn’t come with fries. ... and the burger is already 15$ and it is small.
- chili wontonshad a stinky pork taste that tasted bad
- cocktailsthe cocktails need work, they are way out of balance
- dipping sauceWe were really excited to try this place, having heard about its Taiwanese brunch items, but we were quite disappointed. The fan tuan tasted bland and barely held together, and it came with a dipping sauce that was salty. Additionally, the yu tiao was not crunchy at all.
- drinkI had a really great time at this restaurant. While my friend had a hard time with her drink, the food portions and quality were delicious. I look forward to coming back again and trying more of their offerings, especially since they have a lot of baijiu I’ve never heard of.
- drinksThe drinks aren’t good either.
- executionexecution does not match the price point, food included
If you're looking for a place with mostly delicious and innovative food, especially their bao, burgers, and drinks, this restaurant is definitely worth a try. Just be aware that a few dishes might be a bit salty or bland, but the overall experience is highly positive.
Service (7.8 out of 10)
mentioned by 69% of the guests
When it comes to service, this spot generally shines! With a solid score of 7.8 and customer satisfaction at 73.8%, its clear most diners have a good experience. Many of the 45 positive remarks praise the incredibly friendly staff, attentive servers, and helpful recommendations, often highlighting the great hospitality and even specific bartenders who make guests feel welcome.
However, its not always smooth sailing. Out of 61 total comments, 12 pointed to some bumps in the road. A few guests encountered rude wait staff or a negligent bartender, with some feeling reprimanded.
Others noted issues like a cold server or slow service, particularly when waiting for orders or the check.
Service
61
Reviews
73%
Satisfaction
12
negative
4
neutral
45
positive
Rating distribution
What people like
- Friendly staff
- Attentive service
- Great hospitality
What people don't like
- Rude wait staff
- Slow service
- Cold server
Often praised
- serviceThis is a tastefully thought out & designed place that you'd _want_ to go to in the Mission, especially since this part of the city has a dearth of fun food/cocktail places. For a brand new establishment, the offerings and service are already impressive. I can't wait to go again when it's fully ramped up.
- staffThe bartender and the staff are incredibly welcoming.
- bartenderTucked out of the way up Mission Street near Cortland, it has almost an "underground" insider vibe - but very friendly and hospitable service. Our bartender was this fun hipster dude from L. A.
- ServiceThe drinks were refreshing. Service was fast, and the bartender was very attentive. While the food was reasonably priced, we ended up ordering doubles 😂.
- OliviaOlivia… what an artist at the bar.
- ParkingWe sat inside, but there's also a cute patio out back. Parking was easy. I will definitely come back for desserts and am curious to try the spicy tuna poke.
- attentive serverserver was perfectly attentive
- bar stafffriendly and super knowledgeable bar staff
- chilli sauceThe server made us a chilli sauce on request.
- friendly and attentive staffAll good friendly and attentive staff as well.
Frequently criticized
- bartenderthe bartender in charge looked at us and said "please go wait by the door."
- serviceWhile the food was tasty, it was ultimately average, and I found the prices to be quite high, especially for drinks. I was hoping for the friendly service mentioned in other reviews, but unfortunately, our experience was characterized by detached service. We were initially asked to wait outside despite an open bar area being available, which felt odd given the windy conditions.
- checktook forever to get the check
- ordertake forever to get each order
- platesreprimanded us for trying to stack our plates
- serverThe server was extremely cold
- wait staffWait staff were rude and reprimanded us
Overall, you can expect a largely positive service experience here, with many guests raving about the friendly and attentive staff. While there are occasional reports of less-than-stellar interactions, the good far outweighs the bad. If you value warm hospitality, it's definitely worth a visit, but be aware that service can sometimes be inconsistent.
Ambience (8.4 out of 10)
mentioned by 59% of the guests
The ambience here is definitely a highlight, scoring a 8.4 and boasting an excellent 90.9% customer satisfaction. With 60 positive remarks out of 66 total opinions, guests consistently praise the inviting vibe, lovely patio, thoughtful decor, and great lighting, creating a cool and welcoming atmosphere perfect for a date night or casual gathering. However, a few of the 66 opinions did point out some areas for improvement.
A couple of guests wished for more comfortable seating beyond stools, and one found the atmosphere to be extremely loud, which could detract from the overall experience for some patrons.
Ambience
66
Reviews
90%
Satisfaction
3
negative
3
neutral
60
positive
Rating distribution
What people like
- Fun, inviting vibe
- Lovely patio space
- Great lighting, decor
What people don't like
- Uncomfortable seating
- Can be loud
Often praised
- atmosphereThe atmosphere is inviting, with a nice blend of modern and cozy decor
- vibeWhat a fun, stylish place! Tucked out of the way up Mission Street near Cortland, it has almost an "underground" insider vibe - but very friendly and hospitable service. Our bartender was this fun hipster dude from L.
- back patioThe prices were amazing, and the food was delicious. We visit quite often and even rented their back patio for a friend's going away party. The service, atmosphere, and food all received a perfect 5/5 rating.
- AtmosphereAtmosphere:5
- decorThe vibe, the decor, the music, the smiles.
- experienceGreat experience all around!
- lightinggreat lighting
- musicThe vibe, the decor, the music, the smiles.
- patiothe patio is unparalleled
- placeWhat a fun, stylish place! Tucked out of the way up Mission Street near Cortland, it has almost an "underground" insider vibe - but very friendly and hospitable service.
Frequently criticized
- atmosphereIt's also extremely loud
- comfortable seatingOther than that, everything was great. I do think they could have more comfortable seating rather than stools, especially if they want more business and people to stay longer and keep eating and drinking!
- experienceall around unpleasant, sadly
If youre looking for a place with a fantastic atmosphere, especially with its inviting patio and stylish decor, this spot is definitely worth checking out. Just be aware that seating comfort and noise levels might be a minor concern for some, but overall, its a great choice for a lively experience.
Value (5 out of 10)
mentioned by 25% of the guests
When it comes to value, this spot is a bit of a mixed bag, landing an average score of 5 with customer satisfaction at 40.9%, indicating a mixed experience. However, many guests found some real gems, especially with their fantastic happy hour specials and appealing restaurant week deal. People often praised the overall price for certain items, even calling them amazing, and some highlighted the Asian brunch as a great deal, based on 9 positive remarks out of 22 total.
On the flip side, a significant number of patrons, 12 out of 22, felt the value wasn't quite there. Many found the dishes and drinks to be quite pricey for the quality, with some even calling it a waste of money. Specific items like certain cocktails and even basic beverages were noted as being excessively expensive, leading to a feeling of being overpriced.
Value
22
Reviews
40%
Satisfaction
12
negative
1
neutral
9
positive
Rating distribution
What people like
- Great happy hour
- Reasonable food prices
- Restaurant week deals
What people don't like
- Drinks are expensive
- Overpriced for quality
- Some dishes pricey
Often praised
- priceprice is very reasonable
- pricesThe amazing prices
- Asian brunchthis Asian brunch was waay better than peacock pansy or kitchen story.
- Food priceFood was reasonably priced
- happy hourWe were obsessed with the peanut noodles. They have happy hour from 5-6 PM.
- happy hour dealThe food was delicious, and the drinks were strong. They also offer a great happy hour deal, which is something I would definitely come back for.
- restaurant week dealThe restraunt week deal was great
Frequently criticized
- pricesIt's fairly pricey, Downtown/ Airport prices on Mission.
- 16 oz beers16 oz beers are running $15, before sales tax and tip, pretty ridiculous.
- cocktailI’ll get straight to the point. There’s a cocktail on the menu here that is $18 and is literally a premixed canned cocktail of no better quality than you can find as a 4 pack for the same price at your bougie grocery of choice. Honestly insulting.
- dishesthe dishes were over priced
- drinksMini bottles of Coke and Sprite were $7. That seem excessive.
- friesif you want fries that’s gonna be 8$
- pour of hakushu 12$50 for a pour of hakushu 12
- pricey for qualityA little pricey for the quality
- waste of moneyA waste of money?
If youre looking for a deal, definitely check out their happy hour or special events like restaurant week. Otherwise, be prepared for some items, especially drinks and certain dishes, to feel quite expensive for what you get. Its a place where you need to choose wisely to find the value.
How are the prices at The Rabbit Hole?
On average, you’ll spend around 35 per person – based on 45 guests. That places this San Francisco spot in the $31–$40 category. For a Restaurant, that’s comfortably mid-range, perhaps a touch above.
Looking at what people actually spend, we see a good mix: while the average is 35, a significant number of diners spend less, in the $21–$30 range, and there are also options for those looking to splurge a bit more.
Here’s a quick look at what guests spend per person, based on the latest 45 reviews.
How this restaurant’s value for money compares to similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Restaurant in San Francisco. It offers a good range of options, allowing guests to choose between a more budget-friendly meal or something a bit more indulgent.
Customer Reviews: what people think about The Rabbit Hole
Visit Type
- Regular Visit
Group Type
- Large Group
Group Size
- Large Group
Service Type
- Dine-in
10
Great Prices and Food!
My experience at this restaurant was fantastic! The prices were amazing, and the food was delicious. We visit quite often and even rented their back patio for a friend's going away party.
The service, atmosphere, and food all received a perfect 5/5 rating.
- prices10
- food10
- back patio9
Price per Person
- $41–$50
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
10
Delicious Food and Great Cocktails!
My experience at this restaurant was fantastic! The food was really delicious, with them being perfect at fried fish and the burgers also being awesome. I also enjoyed the excellent fancy cocktails.
This has become my new favorite spot in the neighborhood.
- fried fish10
- burgers9
- fancy cocktails10
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
6
Tasty but Overpriced with Detached Service
My experience at this restaurant was a mixed bag. While the food was tasty, it was ultimately average, and I found the prices to be quite high, especially for drinks. I was hoping for the friendly service mentioned in other reviews, but unfortunately, our experience was characterized by detached service.
We were initially asked to wait outside despite an open bar area being available, which felt odd given the windy conditions. The drinks were particularly expensive; mini Coke and Sprite bottles were $7, and a $14 passionfruit mocktail was served in a small 5 oz glass with limited size information on the menu. The food arrived quickly and was generally okay.
The Bok Choy was a highlight, though I wished for more of the mint-cilantro dressing. The Sweet Potato Mochi was excellent, tasting like a sweet, fried dessert. However, the Boa was missing the advertised house pickles, and the Scallion Pancake's dipping sauce was too salty.
My son's rice was dry, and the cucumber salad tasted watered down. We were asked for the check before we had a chance to consider dessert, which felt premature.
- food6
- Bok Choy7
- Sweet Potato Mochi9
- prices3
- service3
- drinks2
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Rude Service Ruins Nice Setup
I highly recommend visiting this place if you want rude, awful service. The bartender (a guy in a vest) was negligent and rude. It’s a shame because the setup looks nice.
- setup7
- service1
- bartender1
Price per Person
- $91–$100
Visit Type
- Romantic Date
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Terrific Meal and Attentive Service!
My partner and I really enjoyed our dinner and drinks tonight. We will absolutely recommend the peanut noodles & scallion pancakes. Our server gave super helpful recs and was perfectly attentive.
We are totally coming back here after the terrific meal we just had!
- peanut noodles9
- scallion pancakes9
- helpful recs9
What The Rabbit Hole offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Bar onsite
- Gender-neutral restroom
- Wi-Fi
- Free Wi-Fi
- Restroom
Offerings
- Late-night food
- Hard liquor
- Vegan options
- Happy hour drinks
- Wine
- Coffee
- Beer
- Small plates
- Happy hour food
- Cocktails
- Vegetarian options
- Alcohol
Dining options
- Breakfast
- Brunch
- Counter service
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Parking
- Usually somewhat difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What kind of food and drink options can you expect at The Rabbit Hole?
At The Rabbit Hole, you’ll find a diverse menu featuring small plates, perfect for sharing. They cater to various dietary needs with both vegan and vegetarian options available. The extensive drink menu includes hard liquor, wine, coffee, and a great beer selection, alongside happy hour drinks and cocktails. You can also enjoy late-night food.
What is the atmosphere like at The Rabbit Hole, and what service options are available?
The Rabbit Hole offers a cozy, casual, and trendy atmosphere, ideal for a relaxed dining experience. You have several service options, including outdoor seating, dine-in, takeout, and delivery. The establishment is wheelchair accessible, ensuring a comfortable visit for everyone.
How does The Rabbit Hole score overall?
The Rabbit Hole achieves a strong overall Restaurant Score of 8.2 out of 10, with a Customer Satisfaction of 85.1%. Its Food (8.5) and Ambience (8.4) are highly rated, while Service (7.8) is good, and Value (5) is considered average.
What are the standout features of the food and atmosphere?
Customers frequently praise the food for its delicious and innovative flavors, with many dishes leaving a positive impression. The atmosphere is consistently described as inviting, stylish, and fun, contributing significantly to the overall positive dining experience.
Are there any common concerns or downsides to dining here?
Some patrons have noted that certain drink prices can be high, impacting the overall value perception. Additionally, while service is generally good, there have been occasional reports of inconsistent or detached service, and the atmosphere can sometimes be quite loud.