Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Subway – Seattle
Subway - Seattle
Photo from Subway
Subway at a glance
Seattle Georgetown
- 🥪 Sandwich Shop
$$
Price per Person $11–$20
mentioned by 13 of the guests
#817 out of 858 places to eat in Seattle
#11 Sandwich Shop out of 23 in Seattle
Average
4.7 out of 10
Food
Service
Ambience
Value
74
Reviews
36.5%
Satisfaction
Often praised
- Freshness
- Cleanliness
Frequently criticized
- High prices
- Poor service
The sandwich shop in Seattle’s vibrant Georgetown neighborhood offers you a convenient spot for a satisfying meal. At Subway, you can always count on finding healthy options prepared fresh, perfect for when you need a quick bite.
This casual and quiet eatery provides a welcoming atmosphere for you to enjoy your breakfast, lunch, or dinner, whether you’re dining in or grabbing food to go.
Overview: Introducting Subway
Subway offers a quick meal option where you can often count on the freshness of ingredients, particularly the bread and vegetables. Many appreciate the ability to watch their sandwich being built, ensuring it’s made to their liking.
The general cleanliness of the establishment is also a recurring positive point for diners. However, some customers find the overall price to be a sticking point, feeling it’s a bit high for what’s offered.
There are also instances where the service experience can be inconsistent, with some reporting less-than-ideal interactions or a feeling that staff might skimp on ingredients.
Average
4.7
out of 10
74
Reviews
36.5%
Satisfaction
40
negative
7
neutral
27
positive
Looking at the overall picture, Subway registers a Restaurant Score of 4.7 out of 10, placing it in the average range. However, Customer Satisfaction sits at a lower 36.5%, indicating that while some aspects are acceptable, a significant portion of customers leave less than fully pleased.
This divergence suggests a mixed experience for many. Delving into the specifics, Ambience (7.3) is generally well-regarded, often praised for its cleanliness and accessibility.
Food (5.7) is considered average, with positive comments about freshness often balanced by concerns over ingredient portions. On the other hand, Service (3.6) and Value (2.3) fall into the lower end of the spectrum, reflecting common frustrations.
This assessment is drawn from 74 customer observations, with 27 positive remarks and 40 negative ones.
What people like
- Fresh ingredients
- Clean environment
- Quick sandwich preparation
What people don't like
- High price point
- Inconsistent service quality
- Skimpy ingredient portions
If you’re looking for a quick, customizable sandwich with fresh ingredients and a clean environment, Subway can be a decent option. The ability to see your meal prepared is a definite plus, and the convenience factor is often highlighted by patrons.
However, be prepared for potentially higher prices and service that can be a bit of a gamble. If consistent value and top-tier service are your priorities, you might find yourself wanting more.
It’s a place that delivers on its core product but has room for improvement in other areas.
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Verdict: Our expert take on Subway
Food (5.7 out of 10)
mentioned by 62% of the guests
When it comes to the food here, many customers have found things to enjoy. With 14 positive remarks out of 30 total, the sandwiches often hit the mark, praised for their freshness and well-made bread. While customer satisfaction sits at a 46.7% mixed bag, the overall food score of 5.7 suggests an average experience, with definite highlights.
However, theres certainly room for improvement. Some diners felt they skimp on ingredients, leading to disappointment, especially with veggie portions. There were also instances where the combination of flavors didnt quite work, or a sandwich was unexpectedly spicy.
These points, stemming from 10 negative opinions, indicate some inconsistencies in the culinary execution.
Food
30
Reviews
46%
Satisfaction
10
negative
6
neutral
14
positive
Rating distribution
What people like
- Good sandwiches
- Fresh bread
- Fresh ingredients
What people don't like
- Skimpy ingredients
- Bad flavor combinations
- Unexpected spice
Often praised
- sandwichNever had a bad sandwich from here
- breadbread well made
- foodMy experience at this restaurant was marked by consistently good sandwiches. The food is fresh and the bread is well made. However, I did encounter issues with getting the points to scan on the rewards app on my phone.
- sandwichesMy experience at the restaurant was marked by great customer service and delicious sandwiches. The only issue I encountered was with parking lot access, which was complicated by a bridge detour.
- SandwichesMy experience at this restaurant was marked by consistently good sandwiches. The food is fresh and the bread is well made.
- food qualitybest Subway I've ever been to in terms of food quality
- freshnessEverything is always fresh
- great foodmaking great food
- veggiesVeggies are always fresh
Frequently criticized
- sandwichIt was 30 minutes before closing, raining outside, and I was cold, wanting a good, hot sandwich. It was definitely hot and spicy, but I didn't order a spicy sandwich as I get heartburn badly. I don't know why my sandwich was spicy.
- Monster drink$3.74 for a half size Monster drink
- black oliveHaving 3 tiny slices of black olive on a foot long is not ‘more olives.’
- combinationthe combination did not mix
- ingredientsthey skimp on ingredients
- nachopick up a nacho and it clearly says onions and tomatoes with no jalepeno
- onions and tomatoesneither a single bit of tomato or onion either
- raspberry cheesecake with chocolate drizzlethe other was raspberry cheesecake with chocolate drizzle on it
- veggietotal of 5 pieces of any kind of veggie you want added
If youre looking for a decent sandwich and appreciate fresh bread, this spot might be worth a try. Just be aware that ingredient portions can be inconsistent, and some flavor combinations might not be for everyone. Its a mixed bag, so manage your expectations.
Service (3.6 out of 10)
mentioned by 86% of the guests
When it comes to service, some customers really appreciate the speed and ease, noting that staff can be very fast and offer great customer service, making for an easy in/out experience. There are 9 positive remarks, with some even saying, I really like coming here and customer service is always great. However, the overall sentiment for service is quite low, with a score of only 3.6 and customer satisfaction at a poor 26.5%.
Out of 34 total comments, a significant 24 are negative, highlighting issues like staff attitude, the place being always closed during stated hours, and even ignoring customers. Many feel the service is mildly surly and that employees would rather be anywhere else.
Service
34
Reviews
26%
Satisfaction
24
negative
1
neutral
9
positive
Rating distribution
What people like
- Fast service
- Great customer service
- Easy in/out
What people don't like
- Bad staff attitude
- Inconsistent opening hours
- Ignoring customers
Often praised
- customer servicecustomer service is always great
- coming hereI really like coming here.
- easy in/outEasy in/out both directions
- fastThey are very fast
- sandwich being builtSadly, I have a different sub shop by my home, and they do not compare. Subway's shine is you are able to watch your sandwich being built. More of this.
- serviceService:5
- shop and ownerThe shop and owner are ok
- tipI come here a LOT and I tip
Frequently criticized
- serviceDon’t go here if you want good service.
- staffI think k he made my sandwich spicy on purpose
- always closedplace is always closed when it's supposed to be open
- attitudethe worst attitude of any customer service worker
- customer importanceMy advice is that the customer is of the utmost importance. Don't haggle with them if you misunderstood their order, and most certainly don't shut completely down and ignore the customer.
- employeesthe employees here are despicable
- employees attitudeThe employees attitude was don’t forget to tip me
- haggling with customerDon't haggle with them if you miss understood their order
- ignoring customerMy advice is that the customer is of the utmost importance. Don't haggle with them if you misunderstood their order, and most certainly don't shut completely down and ignore the customer. Customers are how you get a paycheck.
- lunch hoursOverall, this Subway is a great experience. However, I would advise trying to avoid the younger Hispanic girl during lunch hours. When she makes my sandwich, it feels like she's mad at me, and I often regret going there, taking a while before returning.
If you're looking for quick service and happen to catch them on a good day, you might be in luck. However, with a low score and customer satisfaction, be prepared for potential issues with staff attitude or inconsistent opening hours, which could lead to a frustrating experience.
Ambience (7.3 out of 10)
mentioned by 24% of the guests
When it comes to ambience, there's definitely a lot to appreciate, with a good score of 7.3. Out of 6 opinions, 4 were positive, highlighting the excellent cleanliness, which is a huge plus for many. Guests also loved the very good location, the pleasant atmosphere, and the easy access, making it a convenient stop.
However, the customer satisfaction sits at a mixed 66.7%, indicating some areas for improvement. The 2 negative remarks pointed out issues with the floor, describing a layer of grease, and also mentioned problems with parking lot access. These few concerns suggest specific details that could be polished.
Ambience
6
Reviews
66%
Satisfaction
2
negative
0
neutral
4
positive
Rating distribution
What people like
- Excellent cleanliness
- Great location
- Pleasant atmosphere
What people don't like
- Greasy floor
- Parking lot issues
Often praised
- accessaccess to this store is very easy
- atmosphereAtmosphere:5
- cleanlinessLess of that. This shop was clean, which is HUGE ON MY LIST. I WILL NOT EAT WHERE I FEEL SUSPECT OF IT BEING DIRTY.
- locationVery good location if you driving semi
Frequently criticized
- floorwalking on the floor. they had to be a layer of grease on the floor
- parking lot accessparking lot access issues
Overall, the ambience offers a pleasant experience with its cleanliness and convenient location. Just be mindful of potential issues with the floor and parking. If those minor points dont deter you, its worth checking out for its good atmosphere.
Value (2.3 out of 10)
mentioned by 19% of the guests
When it comes to value, it seems theres not much to sing about here. Based on 4 customer comments, there arent any glowing reviews or positive sentiments regarding how your money is spent at this spot. Its a clear indication that guests arent finding much to appreciate in this area.
However, the feedback on value is quite direct, with a score of 2.3, indicating a poor performance, and customer satisfaction at a stark 0%, which is also poor. Based on 4 comments, guests frequently mention the price and feel things are costly, with remarks like Too expensive and No discount for me ever highlighting the general sentiment.
Value
4
Reviews
0%
Satisfaction
4
negative
0
neutral
0
positive
Rating distribution
What people like
What people don't like
- High prices
- No discounts
Often praised
No positive aspects so far.
Frequently criticized
- pricewhy they charge so much for a foot long
- costlyLittle costly.
- no discountNo discount for me ever
If youre looking for great value, this might not be your go-to spot. The general consensus points to high prices and a lack of discounts, which could leave you feeling like youre paying too much. Be prepared for a potentially costly experience if you decide to visit.
How are the prices at Subway?
You’re looking at roughly 15 per person – reported by 13 diners. That puts it in the $11–$20 category. For a Sandwich Shop, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most diners are indeed in that $11–$20 sweet spot, but there’s a nice mix of more budget-friendly options (around $1–$10) and a few slightly pricier choices (up to $21–$30).
Here’s a quick look at what guests spend per person, based on the latest 13 reviews.
How this Sandwich Shop’s value stacks up against similar spots in Seattle.
Overall, we think the pricing feels pretty fair for a Sandwich Shop, especially with the variety of price points available. It offers good value for a quick, tasty bite.
Customer Reviews: what people think about Subway
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Moderate (16–30 min.)
1
Spicy Sandwich Disaster, Never Again
I don't know why they charge so much for a footlong, but my sandwich alone was $20. 93. It was 30 minutes before closing, raining outside, and I was cold, wanting a good, hot sandwich.
It was definitely hot and spicy, but I didn't order a spicy sandwich as I get heartburn badly. I don't know why my sandwich was spicy. I got the most meat sandwich, the '5 Italian'.
I asked if it was spicy, and he said no. I told him spicy doesn't work for me. My sandwich had lettuce, spinach, tomatoes, pickles, green peppers, onions, cucumbers, black olives, toasted, and ranch and honey mustard.
I was starving, cold, riding my bike in the rain. I got my sandwich and went outside to sit in the rain on the grass sidewalk. The first bite burned my mouth and tasted like crap.
I forced myself to eat almost half, but I couldn't eat any more and threw the rest of it away. I'm going to get my bank to get the $21. 00 back, and I'm going to call in the morning and complain because I think he made my sandwich spicy on purpose, and that's bullshit.
I will never eat at that Subway ever again.
- sandwich1
- price2
- service1
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Lunch
6
Good Sandwich, But Pricey
My experience at the restaurant was that the sandwich was good, exactly what you'd expect from a sub sandwich. However, it was a bit costly. I paid $17.
00 for a foot-long sandwich and a small bag of chips. I wasn't interested in the sale item for that day, which I believe was the cold cut trio.
- sandwich7
- foot long5
- small bag of chips5
- costly3
Price per Person
- $21–$30
Visit Type
- Regular Visit
Group Type
- Colleagues
Group Size
- Small Group
Service Type
- Takeout
Meal Type
- Lunch
7
Inconsistent Orders, But Still a Favorite
I really like coming here and often pick up food for myself and coworkers. While about 70% of my experiences are great, I've encountered some issues with order accuracy. For example, I ordered a nacho that clearly stated onions and tomatoes, with no jalapeños.
It arrived with no jalapeños as requested, but also completely missing the onions and tomatoes that are supposed to come by default. It seems like there might be a new person preparing orders who needs to pay closer attention to the details. Additionally, receiving only three tiny slices of black olive on a foot-long sub is not what I'd consider 'more olives.
' I'm a frequent customer and I always tip, so it's disappointing that these kinds of mistakes keep happening.
- coming here8
- tip7
- nacho2
- onions and tomatoes1
- orders3
Visit Type
- Quick Meal
Service Type
- Takeout
2
Frustrating Experience with Subway App
My experience at this restaurant was quite frustrating. The place is always closed when it's supposed to be open. I also tried to use the subway app to order a subway sandwich, which turned out to be a freaking joke.
As a result, I received no discount.
- always closed1
- subway app2
- no discount2
Visit Type
- Quick Meal
Service Type
- Dine-in
10
Best Subway Experience Ever!
My experience at this restaurant was exceptional. I've never had a bad sandwich from here, and I believe it's probably the best Subway I've ever been to in terms of food quality. Everything is always fresh.
- sandwich9
- food quality10
- freshness10
What Subway offers
Crowd
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Solo dining
- Lunch
Amenities
- Restroom
Offerings
- Healthy options
- Quick bite
Dining options
- Catering
- Breakfast
- Counter service
- Dinner
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
- Quiet
FAQs
Is Subway in Georgetown, Seattle, accessible for everyone?
Yes, you’ll find that this Subway location is fully accessible. It offers a wheelchair-accessible entrance, parking lot, seating, and even a wheelchair-accessible restroom, ensuring a comfortable experience for all guests.
What dining options and amenities does this Subway offer for families?
This Subway in Seattle provides a range of dining options including breakfast, lunch, and dinner, with convenient counter service. For families, you’ll appreciate the dedicated kids’ menu, making it a good choice for children, and there’s also a restroom available.
How is Subway generally rated by customers?
Subway holds an overall score of 4.7 out of 10, with Customer Satisfaction at 36.5%. While Ambience (7.3) and Food (5.7) are noted, Service (3.6) and Value (2.3) receive lower marks.
What do customers appreciate about Subway's food?
Many customers consistently praise the freshness of the ingredients, particularly the bread and veggies. They often mention enjoying a good sandwich from here.
What are some common customer concerns at Subway?
Customers frequently express concerns about the price being too high for a footlong and feeling that staff sometimes skimp on ingredients. Issues with service attitude and parking lot access have also been noted.