Planning
- Accepts reservations
- Dinner reservations recommended
oChef » Lers Ros – San Francisco
Lers Ros - San Francisco
Photo from Lers Ros
Lers Ros at a glance
San Francisco Civic Center
- 🌶️ Thai Restaurant
$$
Price per Person $31–$40
mentioned by 90 of the guests
#1711 out of 2403 places to eat in San Francisco
#38 Thai Restaurant out of 46 in San Francisco
Good
6.9 out of 10
Food
Service
Ambience
Value
511
Reviews
66.3%
Satisfaction
Often praised
- Authentic flavors
- Friendly service
- Pleasant ambiance
Frequently criticized
- Inconsistent Pad Thai
- Poor value
- Noisy/Rushed
The restaurant Lers Ros Thai is a beloved Thai restaurant nestled in San Francisco’s vibrant Civic Center neighborhood. When you step inside, you’ll find a cozy atmosphere that immediately makes you feel at home.
Whether you’re craving authentic Thai flavors for lunch or dinner, this spot offers you a delightful escape. You can expect a casual yet trendy dining experience, perfect for a relaxed meal with friends or a quick bite.
Overview: Introducting Lers Ros
Lers Ros generally offers a pleasant dining experience, with many appreciating the flavorful and authentic Thai dishes. Guests often commend the food quality and generous portions, making for a satisfying meal.
The atmosphere is also frequently noted for its comfort and appeal. However, some experiences at Lers Ros point to inconsistencies, particularly with certain dishes like the Pad Thai which can be too saucy or lack traditional flavor.
While service is often friendly, some found it hurried, and the overall value can be a point of contention for a few.
Good
6.9
out of 10
511
Reviews
66.3%
Satisfaction
130
negative
42
neutral
339
positive
Overall, Lers Ros earns a respectable 6.9 out of 10, indicating a generally good dining experience. Customer satisfaction sits at 66.3%, suggesting a mixed but leaning positive reception.
This assessment is drawn from over 500 customer opinions, with 339 positive remarks outweighing 130 negative ones, providing a solid foundation for these insights. Diving deeper, the Service (7.0) and Ambience (7.9) both receive good marks, contributing positively to the overall experience.
Food (6.9) also scores well, though some specific dishes draw criticism. The primary area for improvement appears to be Value (5.2), which registers as average, indicating that some guests feel the pricing doesn’t always align with the offering.
What people like
- Authentic Thai flavors
- Attentive, friendly service
- Comfortable atmosphere
What people don't like
- Inconsistent Pad Thai
- Perceived poor value
- Loud or hurried experience
Lers Ros presents a generally good option for Thai cuisine, especially if you appreciate authentic flavors and a comfortable setting. With a recommendation score of 7.1, it suggests many find it a worthwhile visit, particularly for its well-regarded dishes and attentive staff.
However, be mindful of potential inconsistencies with certain dishes and the perception of value. If you prioritize a bustling atmosphere and flavorful Thai food, Lers Ros could be a good fit.
Just manage expectations regarding specific menu items and overall pricing.
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Verdict: Our expert take on Lers Ros
Food (6.9 out of 10)
mentioned by 99% of the guests
The food here generally hits the mark, with a 6.9 score indicating a good culinary experience, though customer satisfaction sits at a more mixed 65.6%. Many diners, accounting for 229 positive remarks out of 349 total, rave about the authentic Thai flavors, large portions, and extensive vegetarian options, often praising the wok energy in dishes like stir-fried spinach. However, some of the 88 negative comments point to inconsistencies.
Issues like dishes being too sweet, a general lack of flavor in certain items, or even greasy preparations occasionally pop up. There were also concerns about undercooked vegetables and, in one instance, a worrying food safety issue.
Food
349
Reviews
65%
Satisfaction
88
negative
32
neutral
229
positive
Rating distribution
What people like
- Authentic Thai flavors
- Generous portions
- Vegetarian-friendly menu
What people don't like
- Overly sweet dishes
- Lacking flavor
- Food safety issues
Often praised
- foodMy experience at this restaurant was overwhelmingly positive. We were graciously greeted upon arrival and thoroughly enjoyed great food and service. The staff are clearly doing their best, and it results in a very good dining experience.
- Thai foodMy experience at this restaurant offered decent Thai food and fast service. While the pad thai was a bit too saucy for my liking, the curry had great flavor.
- portionsThe portions were well-sized for the price
- green curryThe restaurant space is very comfortable, and the food is terrific. We split the thai puffs, silver noodle salad, and the green curry with rice. The silver noodle salad in particular was excellent.
- Pad Thaibest Pad Thai I’ve ever had
- Thai iced teaGet a Thai iced tea for a sweet way to cool your mouth down
- authentic Thaicome clean, authentic, and with all the flavors you would expect
- curryThe curry came out perfect, spicy but not burning
- food qualityI found it to be my favorite Thai restaurant in San Francisco. The food was delicious and authentic, with high quality ingredients. The atmosphere was also very nice.
- grilled pork shoulderEvery dish we ordered was packed with flavor. The basil pork, grilled pork shoulder, papaya salad, and pad kee mow were all excellent, but the real standout was definitely the stir-fry spinach. It had that magic “wok energy” (wok hay) with a smoky aroma that was absolutely irresistible!
Frequently criticized
- Pad Thaimake Pad Thai better because it's not tradition Thai tast. Color not look good.
- foodWe ordered several dishes, including Thai green curries, pad siew, pad kee mow, crab pad Thai, and beef fried rice. Unfortunately, the food was mediocre at best, with serving sizes on the smaller side. Both the pad kee mow and crab pad Thai plates were dominated by a large portion of bean sprouts, making up about 40% of the plate.
- noodlesI ordered Tom Yam Noodle. It was very sour and the noodles were very soft. The raw shrimp had a slightly unpleasant smell.
- pad thaiThe food was served on time, and the portions were generous. The green curry was good, though not particularly impressive, and the pad thai was a bit too saucy for my taste.
- Pad See EwThe noodles for the Pad See Ew were over cooked and quite frankly... Gummy. The dish lacked flavor.
- chicken satayThe service was so fast. We ordered a chicken satay as an appetizer, which a few pieces were rubbery. My husband ordered the Crispy Chicken over Fried Rice, which he loved.
- food qualityI suspect the kitchen is understaffed, as the food can take more than an hour to come out. Furthermore, the quality varies way more than it used to.
- riceThe rice was hard and dry and not sticky at all
- spicyI definitely recommend yellow curry and pad thai! The green curry is excellent also, but it is soooo spicy so be prepared!
- Fried RiceThe dish also lacked flavor. The Fried Rice left nothing to be desired. The peanut sauce for the Thai Curry Puffs was thick enough to lay bricks.
If you're seeking authentic Thai flavors and generous portions, this spot could be a great find, especially with its many vegetarian choices. Just be mindful that some dishes might lean too sweet or lack the expected punch, so choose wisely.
Service (7 out of 10)
mentioned by 64% of the guests
When it comes to service, this place generally hits the mark with a 7 score, showing a good overall performance. Many guests rave about the friendly service and fast service, with 68 positive remarks out of 98 total. People often highlight the welcoming staff and attentive servers who ensure a smooth experience, from being seated right away to getting orders completed quickly.
However, the customer satisfaction sits at a 69.4%, indicating a mixed bag for some. There are 26 negative comments, often pointing to issues like extended waiting time for food or takeout. A few experiences mention rude staff or a feeling of being rushed, with instances of forgotten cutlery or napkins, suggesting some inconsistencies in the service delivery.
Service
98
Reviews
69%
Satisfaction
26
negative
4
neutral
68
positive
Rating distribution
What people like
- Friendly staff
- Fast service
- Attentive servers
What people don't like
- Rude staff
- Long waits
- Forgotten items
Often praised
- serviceMy experience at this restaurant offered decent Thai food and fast service. While the pad thai was a bit too saucy for my liking, the curry had great flavor.
- staffThe staff were courteous and professional.
- ServiceService:5
- friendly servicelike the friendly service
- serverThe mango sticky rice was excellent too. The service was amazing, our server went above and beyond.
- bowl of watershe brought out a bowl of water for the dog
- customer serviceThe customer service was excellent.
- down-to-earth serviceand service -
- experiencehad a great experience
- foodThe curry puff was excellent—warm and soft on the inside. The food was served on time, and the portions were generous. The green curry was good, though not particularly impressive, and the pad thai was a bit too saucy for my taste.
Frequently criticized
- serviceIt's a solid place for rice and curry. The service was fast, but felt very hurried and not particularly thoughtful. A specific issue arose with the fresh coconut served; it couldn't be opened, and the provided spoons were too flimsy for the flesh.
- waiting timetold 20 mins before food was ready... now it's 45 mins
- staffPeople dont look happy working there
- Google reservationthey did not or forget to check our Google reservation
- bartenderwhen I asked for tomato added I got the look from her like I'm asking for too much
- closing timeI was looking for a spot open late after drinking at Smuggler's Cove, and this place just passed the test. We felt a little too fancy, and they did kick us out right at closing time, but the food was solid. I got a papaya salad Issan style with crab, YUM.
- cutlerydid not provide cutlery for Uber eats delivery order
- full voicemailI had hair in my 2 courses that I ordered for pick up today. I tried to call, but got a voice mail box that is full, so I couldn’t leave a message. I love this food, but not the hairy kind… Imagine the excitement to eat lunch and then stay hungry and feel gross…
- menuWhy don’t you mention that on your menu???
- napkinHad to ask for a napkin
If youre looking for generally friendly and fast service, youll likely have a good experience here. However, be prepared for potential inconsistencies, especially with wait times or occasional oversights, which might lead to a mixed visit.
Ambience (7.9 out of 10)
mentioned by 32% of the guests
The vibe here definitely hits the mark, with a score of 7.9 indicating a good experience for most. In fact, a solid 78.6% customer satisfaction shows many guests are happy with the setting. Out of 42 opinions, 33 rave about the great location, comfortable ambience, and bright interior, creating a wonderful atmosphere for dining, whether its a relaxed meal or a family-style dinner.
However, its not entirely without its quirks. A handful of the 6 negative comments mentioned the place being either too quiet or, conversely, too loud at times, making conversation difficult. Some also noted the lack of outdoor heaters for sidewalk seating and occasional parking challenges, especially on busy weekends.
Ambience
42
Reviews
78%
Satisfaction
6
negative
3
neutral
33
positive
Rating distribution
What people like
- Great location
- Comfortable ambience
- Clean interior
What people don't like
- Can be loud
- No outdoor heaters
- Parking is difficult
Often praised
- atmospherelike the friendly service and atmosphere
- AtmosphereAtmosphere:5
- locationit has a good location
- CleanlinessCleanliness 5/5
- Hayes ValleyThis restaurant is in a neighborhood called Hayes Valley
- InteriorInterior 4/5
- LocationLocation 5/5
- ambienceThe ambience were great
- bustling restaurantBustling restaurant in high demand
- cleanlinessVery clean
Frequently criticized
- insidesitting inside the restaurant a bit loud
- locationThis location is very busy on the weekends!
- loudit was so loud, we couldn’t talk at all
- outdoor heatersSince we didn't have a reservation, we were seated outside on the sidewalk. There are no outdoor heaters. The staff were courteous and professional.
- parking spaceSomewhat difficult to find parking
- too quietIt was too quiet for me
If you're looking for a place with a generally pleasant and comfortable setting, this spot is worth checking out. Just be mindful that the noise level can vary, and if you prefer dining outside, be aware there are no outdoor heaters.
Value (5.2 out of 10)
mentioned by 20% of the guests
When it comes to value, this spot has some bright moments! Many customers found the prices to be quite reasonable, with several appreciating the affordable price for great food, especially during Happy Hour. Out of 22 comments, 9 were positive, noting that portions were well-sized for the cost, making it feel worth the price.
While the overall score is an average 5.2, theres definitely a sense of getting good bang for your buck. However, the value proposition isnt always clear-cut, leading to a mixed 40.9% customer satisfaction. With 10 negative comments, some felt it was over-priced and a waste of money, especially when considering the Uber Eats delivery fee or a hefty catering charge.
Others even called it a RIP OFF, disappointed by small portions that didn't justify the cost.
Value
22
Reviews
40%
Satisfaction
10
negative
3
neutral
9
positive
Rating distribution
What people like
- Reasonable prices
- Generous portions
- Happy Hour value
What people don't like
- High delivery fees
- Over-priced dishes
- Small portions
Often praised
- priceDespite the crowds, they were incredibly attentive and seated our party of 10 in a timely manner. The FOOD was delicious and worth the price. The staff were amazing and attentive.
- Happy Hourweekly Happy Hour schedule
- affordable pricegreat food for an affordable price
- bilt credit cardusing my bilt credit card
- pricesReally reasonable prices
Frequently criticized
- priceI had 2 tiny pieces of potato and 3 slices of carrot and 3 broccoli, with a lot of onions. All and all, I spent $21 on lunch and am feeling a little disappointed on the lack of hardiness that I was expecting.
- ParkingParking is hard here
- RIP OFFThis was not worth it. RIP OFF
- Uber Eats delivery feeI give them at least one star because I did enjoy the Fried Roll. This meal was not worth the Uber Eats delivery fee. Panda Express would have been better and cheaper!
- beef and duckThe beef and duck was over $25.00 each. Definitely not worth the money.
- catering charge$20 for “catering”, which is just sitting at a table, is some serious nonsense
- over-pricedOver-priced mediocre Thai food
- waste of moneyWhat a waste of money
When it comes to value, it's a bit of a gamble. You might snag a great deal with reasonable prices and good portions, especially during Happy Hour. But be warned: some dishes and delivery fees can quickly make it feel over-priced and a waste of money.
How are the prices at Lers Ros?
You’re looking at roughly 34 per person here, based on what 90 diners reported. That places it squarely in the $31–$40 category. For a Thai Restaurant in San Francisco, thats comfortably mid-range – not a steal, but definitely not bank-breaking either.
Interestingly, while the average is 34 $, many guests actually spend less, with the most common prices falling in the $21–$30 range. This tells us theres a good mix of options, from more budget-friendly to slightly higher-end experiences.
Here’s a quick look at what guests spend per person, based on the latest 90 reviews.
How this restaurant’s value for money compares to similar spots in San Francisco.
Overall, we think the pricing here feels quite fair for a Thai restaurant in San Francisco, especially given the variety of price points available to suit different budgets.
Customer Reviews: what people think about Lers Ros
Visit Type
- Food Exploration
Service Type
- Delivery
1
Horrible Service and Order Mistakes
My experience at this restaurant was horrible. They not only messed up my order but were also extremely rude. They did nothing to help or make up for their mistake and didn't offer any compensation, stating I had to get a refund myself through Uber Eats.
The service was really bad, and I was very disappointed because I had heard the place was good. I would give 0 stars if I could.
- order1
- service1
Visit Type
- Food Exploration
10
Best Pad Thai Ever!
My experience at this restaurant was fantastic! The Pad See Ew and Thom Yum soup were delicious. I had what was probably the best Pad Thai I’ve ever had, and I'm not usually a big fan of Pad Thai.
I give it a 10/10 and would definitely recommend it. I would even come out to SF just for this place.
- Pad See Ew9
- Thom Yum soup9
- Pad Thai10
Price per Person
- $81–$90
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
10
Authentic Thai Flavors, Must-Try Dishes
My experience at Lers Ros Thai was fantastic! It's a solid spot for authentic Thai flavors. The crab fried rice is an absolute must-order, and their whole fish dishes are consistently flavorful and delicious.
I highly recommend this place, giving it a 10/10!
- authentic Thai flavors10
- crab fried rice10
- whole fish dishes10
Price per Person
- $81–$90
Visit Type
- Special Occasion
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
Noise Level
- Quiet
8
Great Food, Nice Service, Quiet Atmosphere
I went to this restaurant for a celebration and had a wonderful experience. I ordered the pepper beef and rice, and my wife had the barbecue chicken. Both dishes had great flavor and came in very nice sizable portions.
The service was very nice, and I absolutely enjoyed my time there. The food was also great for an affordable price. The only suggestion I have for improvement is to add some music, as it was too quiet for my preference.
Other than that, it was a great dining experience.
- pepper beef and rice9
- barbecue chicken9
- great flavor9
- too quiet3
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Delicious Crab Rolls and Terrific Larb!
My experience at the restaurant was fantastic! We tried the crab rolls for the first time and they were delish. We also ordered the chicken larb, which was terrific.
We'll definitely have to come back for the sticky rice & mango, which seems like a perfect dessert. The service was excellent – friendly, courteous, and prompt.
- crab rolls9
- chicken larb9
- sticky rice & mango8
What Lers Ros offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Healthy options
- Hard liquor
- Late-night food
- Vegan options
- Wine
- Coffee
- Beer
- Cocktails
- Vegetarian options
- Alcohol
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Paid parking lot
- Usually somewhat difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
Can you dine in at Lers Ros Thai and do you need a reservation?
Yes, you can enjoy dine-in service for lunch and dinner at Lers Ros Thai. Table service is available, and dinner reservations are recommended to secure your spot, especially if you’re planning an evening visit.
What service options and accessibility features does Lers Ros Thai offer?
Lers Ros Thai provides various service options including no-contact delivery, takeout, outdoor seating, and dine-in. The restaurant is wheelchair accessible, with an accessible entrance, seating, and restroom for your convenience.
How does Lers Ros generally perform according to customer feedback?
Lers Ros holds a restaurant score of 6.9 out of 10, indicating a good overall experience. Customers particularly appreciate the Ambience (7.9), Service (7.0), and Food (6.9), though Value (5.2) is considered average.
What are the highlights and potential drawbacks of the food at Lers Ros?
Many guests praise the authentic Thai flavors, high food quality, and generous portions, with dishes like green curry and grilled pork shoulder often highlighted. However, some find the Pad Thai inconsistent, describing it as too saucy or lacking traditional taste.
Is Lers Ros considered good value for money?
While some customers find the prices reasonable and the food worth the cost, the Value score of 5.2 suggests a mixed perception. Several opinions indicate that certain dishes or the overall experience can feel overpriced or not substantial enough for the cost.