Accessibility
- Wheelchair accessible entrance
oChef » Domino’s Pizza – San Francisco
Domino's Pizza - San Francisco
Photo from Domino’s Pizza
Domino's Pizza at a glance
San Francisco Richmond District
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 18 of the guests
#2363 out of 2403 places to eat in San Francisco
#110 Pizzeria out of 115 in San Francisco
Average
4.2 out of 10
Food
Service
Ambience
Value
353
Reviews
33.7%
Satisfaction
Often praised
- Food quality
- Affordable pricing
- Helpful staff
Frequently criticized
- Delivery issues
- Service inconsistency
- Location challenges
The restaurant Domino’s Pizza in San Francisco’s vibrant Richmond District is a popular pizzeria, ready to serve you. This location offers a variety of convenient service options, ensuring you can enjoy your meal exactly how you prefer.
You’ll find it welcoming and accessible, featuring a wheelchair accessible entrance for all guests. Whether you’re grabbing a quick bite or planning a meal at home, this spot makes it easy.
Overview: Introducting Domino's Pizza
Domino’s Pizza offers a convenient option where the food quality often hits the mark, providing a satisfying experience for many. Customers frequently appreciate the overall affordability, making it a practical choice for a quick meal.
However, the experience can be inconsistent, particularly with delivery times and service interactions. While some note an improved atmosphere at the location, operational hiccups sometimes detract from the overall visit.
Average
4.2
out of 10
353
Reviews
33.7%
Satisfaction
222
negative
12
neutral
119
positive
Domino’s Pizza receives an overall Restaurant Score of 4.2, placing it in the average category, yet customer satisfaction stands at a poor 33.7%. This notable divergence suggests that while some aspects are acceptable, a significant portion of patrons leave feeling disappointed.
This assessment is drawn from 353 customer opinions, with 222 negative remarks outweighing 119 positive ones. Delving into specifics, Food (4.9) is the strongest area, often described as good, followed closely by Value (4.8), which customers frequently find appealing.
Ambience (4.6) also hovers in the average range, though it’s less frequently discussed. The primary challenge lies with Service (3.6), which consistently receives lower marks, indicating a clear area for improvement.
What people like
- Consistent food quality
- Affordable pricing
- Helpful staff
What people don't like
- Unreliable delivery service
- Inconsistent customer service
- Challenging location experience
With a Recommendation Score of 4.3, Domino’s Pizza presents a mixed bag. If you’re seeking a quick, affordable meal and are willing to overlook potential service inconsistencies, especially with delivery, it can be a convenient option.
However, be prepared for a potentially frustrating experience if reliable service and a pleasant pick-up environment are high priorities. It’s best suited for those prioritizing budget and convenience over a consistently smooth customer interaction.
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Verdict: Our expert take on Domino's Pizza
Food (4.9 out of 10)
mentioned by 67% of the guests
When it comes to food, many customers rave about the delicious options, especially the thin crust pizza and pan pizzas, often describing them as tasty food and fresh pizza. With 47 positive remarks out of 110 total comments, there's a solid base of diners who appreciate the well-made dishes, including specific mentions for hot wings and chicken pasta alfredo. However, the food experience is a bit of a mixed bag, reflected in a customer satisfaction of just 42.7% and an average score of 4.9.
There are 56 negative comments, highlighting concerns about oily pizza, uncooked pizza, and cold pizza. Some also noted a drop in the overall quality of the food, with issues like missing toppings or underbaked ingredients.
Food
110
Reviews
42%
Satisfaction
56
negative
7
neutral
47
positive
Rating distribution
What people like
- Tasty, fresh pizza
- Consistently well-made
- Good specific items
What people don't like
- Cold, oily pizza
- Uncooked food
- Quality inconsistencies
Often praised
- pizzaMy experience at this restaurant was great! I found it to be the best value pizza in town. To get the best price, I recommend ordering online.
- foodThe staff do not pay attention to the app notifications, and I had to double park on Geary and go in myself to pick up my order. The food itself was good (rated 4/5), and the price was reasonable ($1–10 per person), but the service issues significantly impacted the experience.
- thin crust pizzaa good thin crust pizza
- BBQ chicken, bacon, onionI'm a bbq chicken, bacon, onion man, myself.
- big appetitesor just some big appetites
- chicken pasta alfredoThe first time I was a customer here, I ordered the chicken pasta alfredo. The sauce was creamy and the dish appeared to have been baked, but the portion was a bit small for $10. I ate it somewhere else because there wasn't really a place to eat at this location.
- chocolate lava cakesThe cakes had a wonderful aroma that I could smell through the box. They topped with confectioner's sugar, rich, and chocolatey. However, the filling was quite thick and the cakes left a portion of oil on the box.
- food qualityHigh quality durable pizza
- fresh pizzaA fresh pizza was delivered without notice to correct the mistakes.
- getting fatTheir pizzas are similarly cheap on the toppings. But it keeps you from getting fat, so there's that. One star.
Frequently criticized
- pizzaMy experience was extremely negative due to a botched delivery and subsequent poor service. The pizza was smashed during delivery and arrived 30 minutes late. Although they promised to replace it within 20 minutes and offered a 2-liter coke, the replacement pizza was missing a topping and the promised drink never arrived.
- foodthey became inedible with way too much cheese
- toppingsThe employees were rude, and the pizza arrived cold. Toppings fell off because the pizza box was shoved sideways into a bag that was too small. To make matters worse, they refused to use my points for the pizza.
- cheeseI've been coming here for years, but something has changed in the last month. The food has become inedible due to way too much cheese. I won't be ordering again, which is very sad.
- cold pizzaIt should not take two hours to have two medium pizzas delivered 15 minutes away in the middle of the day. I called and canceled my order because I'm not paying for cold pizza.
- portionthe portion was a bit small for $10
- 2 liter cokeno 2 liter
- Diet Cokedidn't have it but still billed me for it
- Philly cheese-steakDominos has carefully calculated a taste experience. You may want more meat in your Philly cheese-steak, but you will get less than a hotdog's worth. Less than a hotdog.
- average pizzaI cannot believe I spent $47 for a very average pizza. I paid extra for some toppings, but honestly, I feel totally ripped off and very upset.
The food here can be a hit or miss; when its good, its really good, offering tasty and fresh options. However, be prepared for potential inconsistencies like cold or oily pizzas, which contribute to the mixed customer satisfaction. If youre willing to take a chance, you might find a delicious meal, but dont expect perfection every time.
Service (3.6 out of 10)
mentioned by 87% of the guests
When it comes to service, it seems this spot is a bit of a mixed bag, leaning heavily towards needing improvement. With a score of 3.6, it falls into the poor range, and customer satisfaction is also quite low at just 27.3%. While some customers praise the fast service, friendly staff like Devin and Asim, and efficient curbside pickup, these positive experiences are unfortunately overshadowed by a larger number of complaints.
Out of 198 customer remarks, a significant 140 point to issues, compared to only 54 positive ones. Many customers report horrible service, long waiting times, and rude staff, with some even receiving wrong orders or experiencing problems with online services and delivery. It's clear there are some fundamental areas that need attention to improve the overall service experience.
Service
198
Reviews
27%
Satisfaction
140
negative
4
neutral
54
positive
Rating distribution
What people like
- Fast service
- Friendly staff
- Efficient curbside pickup
What people don't like
- Horrible service
- Long waiting times
- Rude staff
Often praised
- serviceMy experience at the restaurant was generally positive, with fast service. However, there was a tiny error at the end which caused a slight delay, and I had to wait an additional 5 minutes.
- staffthe staff are always helpful and polite
- deliveryDomino's provides tasty food if you're craving something unhealthy and inexpensive. Though the location is small, you can easily order through the app and have your food delivered quickly. My order only took about twenty-five minutes from placing the order to having the food.
- fastAlways fast and ready when arrive
- orderI come here often and the staff are always helpful and polite. The manager there is delightful and always making sure everything is in order and that I’m satisfied with my order.
- AsimAsim is the best! He makes sure my order is right
- customer servicethe customer service has been great
- delivery driverdelivery driver was on time and polite
- online orderingReally cool ordering online.
- DevinDevin consistently gets my orders right and on time
Frequently criticized
- deliveryMy experience was good if I ordered it and picked it up, but terrible with delivery. It shouldn't take over 30 minutes to deliver to a location that is 8 blocks away.
- waiting timeMy experience with Domino's was extremely negative. After waiting over an hour and 30 minutes for my delivery, I called the store. The manager was rude and stated it would be another 30 minutes, offering no apology or attempt to resolve the issue.
- customer serviceI would not recommend ordering from this restaurant. My experience was marred by horrible customer service and rude workers. Despite being a pizza lover, I can no longer tolerate the bullshit.
- delivery timeWhatever you do, don't order delivery as it will never be on time. It takes them over one hour to deliver just 7 blocks away.
- employeean employee on the phone was being rude to someone ordering food
- managerI was then told that I was "lucky" that there was a "nice" manager there
- orderan hour and a half after my order hadn’t arrived
- storeHe is not fit to work at this store
- cashierthe cashier was not sure where to look to confirm that I had ordered them
- delivery driverI've ordered from this store multiple times hoping for a better experience, but they disappoint every time. Their delivery driver is rude, and the wait times are ridiculous. It should not take two hours to have two medium pizzas delivered 15 minutes away in the middle of the day.
If you're considering this place, be prepared for a potentially frustrating service experience, especially with delivery or complex orders. While some staff members shine, the overall sentiment suggests a high risk of long waits, rude interactions, or order mix-ups. You might have better luck with simple pickup orders.
Ambience (4.6 out of 10)
mentioned by 10% of the guests
When it comes to the ambience, there are some encouraging signs! Based on 12 customer observations, with 4 positive remarks, guests have noticed recent location improvement and appreciate the practicality of the place. Some even mentioned the overall atmosphere has been great lately, suggesting positive changes are underway.
However, the overall vibe is a bit of a mixed bag, with an average score of 4.6, and customer satisfaction sitting at a rather poor 33.3%. Many of the 7 negative comments point to issues like difficult to find parking and a general lack of dine-in options. Concerns were also raised about finding the place and the store smelled, impacting the overall experience.
Ambience
12
Reviews
33%
Satisfaction
7
negative
1
neutral
4
positive
Rating distribution
What people like
- Location improving
- Practical location
- Atmosphere improving
What people don't like
- No dine-in options
- Difficult parking
- Unpleasant store smell
Often praised
- atmosphereAtmosphere:4
- location improvementIt shouldn't take over 30 minutes to deliver to a location that is 8 blocks away. This location has gotten quite a bit better lately. Keep up the good work!
- placePLEASE GET NEW MANAGEMENT! Updated: been under a new manager for a while, and the place has been great Everytime.
- practicalityPráctico es la.mejor definición de este lugar
Frequently criticized
- dine-in optionsno dine in options
- finding the placeThe service was great, but the food was very disappointing. I also had a hard time finding the place, even with Google Maps. Overall, I don't recommend this place.
- hygieneNot hygenic. Disgusted to see them handle shredded cheese
- locationThe sauce was creamy and the dish appeared to have been baked, but the portion was a bit small for $10. I ate it somewhere else because there wasn't really a place to eat at this location. This location is pretty small, but they looked fully staffed.
- parkingparking can be a hassle though
- parking spaceDifficult to find parking
- store smelledI found this very surprising for a pizza place. To make matters worse, the store smelled like a moldy room that had been mopped up as soon as I stepped inside. I suspect either the employee was lying or the establishment is being cheap by not providing these common items.
If youre looking for a quick grab-and-go and dont mind potential parking hassles or a lack of dine-in space, recent improvements suggest the place is getting better. However, with low customer satisfaction and concerns about cleanliness, it might disappoint if you're seeking a comfortable, easy-to-access spot.
Value (4.8 out of 10)
mentioned by 26% of the guests
When it comes to value, this spot lands an average score of 4.8 with a mixed customer satisfaction of 42.4%. Many customers appreciate the various promotions and coupons available, making it quite affordable, especially for those on a budget or with a big family. Folks often find the price for quality to be quite good, with deals like the 3-topping carry out deal being a public service.
However, the value experience can be a mixed bag, with 19 negative opinions compared to 14 positive ones out of 33 total. Some customers felt overcharged or even ripped off, often overpaying due to issues with promo codes or unexpected delivery minimums. There are also complaints about not having prices or specials clearly posted, leading to frustration.
Value
33
Reviews
42%
Satisfaction
19
negative
0
neutral
14
positive
Rating distribution
What people like
- Great promotions
- Good price-quality
- Affordable options
What people don't like
- Overcharging issues
- Promo code problems
- Unexpected fees
Often praised
- priceThe staff do not pay attention to the app notifications, and I had to double park on Geary and go in myself to pick up my order. The food itself was good (rated 4/5), and the price was reasonable ($1–10 per person), but the service issues significantly impacted the experience.
- 3 topping LG pizzabuy a 3 topping LG pizza for $7.99
- 3-topping carry out dealThe gash danged 3-topping carry out deal is the definition of a public service.
- 50% off couponused a 50% off coupon
- affordabilityappreciate the affordability
- big familyespecially if you've got a big family
- budgeton a budget
- cheapIt was so cheap
- couponsThe second time, I ordered through the Domino's app and used a coupon. Domino's always has coupons, so you should check before ordering or you'll overpay. I got a box of three chocolate lava cakes, a medium pizza with pepperoni and onions, and another medium with Philly steak and provolone.
- price for qualityCan't beat the price for the quality of food
Frequently criticized
- pricetried charging 4x price than online
- SPECIALSplease check their SPECIALS, if not you will be overpaying
- billed forstill billed me for it
- dealcharge you double
- delivery minimumadded some stupid delivery minimum of 23 dollars
- overchargedOvercharged, underserved, won't be back.
- overpayingyou will be overpaying for your pizzas
- parking feehad to pay $1 per 20 mins to park
- paying for saucesI paid for the sauces, so I take offense to being told that I'm lucky that I'm receiving what I paid for
- paymentOrdered and charged my card
If youre savvy with promotions and coupons, you can find some real bargains here. However, be cautious and double-check your order and any deals, as many have felt overcharged or found unexpected fees. Its worth trying if youre prepared to navigate the deals, but it might disappoint if youre not careful.
How are the prices at Domino's Pizza?
You’re looking at roughly 23 per person – reported by 18 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While most guests tend to spend in the 11 – 30 $ sweet spot, there are also options for those looking for a cheaper bite or even a more premium experience.
Here’s a quick look at what guests spend per person, based on the latest 18 reviews.
A look at how this Pizzeria’s value for money compares to similar spots in San Francisco.
Considering it’s a Pizzeria in San Francisco, we think the pricing feels fair for the experience. It offers good value for a mid-range meal in the city.
Customer Reviews: what people think about Domino's Pizza
Visit Type
- Quick Meal
Wait Time
- Long (31+ min.)
1
Terrible Service, System Outage
My experience at this restaurant was marred by terrible customer service. The system went down, and after two hours, there was no apology or offer to replace the order, only excuses. To make matters worse, the employee actually hung up on me.
It was an awful experience.
- customer service1
- system1
- apology1
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Takeout
Meal Type
- Dinner
Noise Level
- Moderate
6
Great Food, Poor Presentation and Service
My experience at this restaurant was a mixed bag. While the food tasted great, the presentation was disappointing as a good portion of the pizza was folded in on itself. This raised concerns about the restaurant's attention to detail.
Additionally, during my visit, I observed an employee on the phone being rude to someone ordering food, which negatively impacted the overall service experience.
- food10
- pizza2
- employee1
Price per Person
- $11–$20
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
2
Horrible Experience, Late Delivery, Missing Items
My experience at this place was absolute horrible. I would advise against ordering any dips as they are consistently never included in the order. Furthermore, they always deliver late, and they've recently introduced a stupid delivery minimum of 23 dollars.
- dips1
- delivery1
- delivery minimum2
Price per Person
- $1–$10
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Large Group
Service Type
- Dine-in
Noise Level
- Moderate
9
Great Value for Family Meals
My experience at the restaurant was fantastic, especially considering the price for the quality of food. It's an excellent choice if you have a big family or just big appetites. The vegetarian dishes are clearly labeled, and the atmosphere was rated a 4, while the service received a perfect 5.
Finding parking space can be difficult, and the noise level is moderate, but these minor points don't detract from the overall positive experience. The food itself was rated a 4.
- price for quality10
- big family9
- big appetites9
- parking space3
Visit Type
- Delivery
Service Type
- Delivery
1
Scammed, food never arrived
My experience was that I ordered and was charged for food, but it never arrived. Despite being told it was delivered, I never received it. My attempts to contact the restaurant by phone were unsuccessful, as I received no answer.
This was a horrible scam.
- food delivery1
- phone support1
- payment1
What Domino's Pizza offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Service Options
- Onsite services
- No-contact delivery
- Takeout
- Delivery
FAQs
What service options are available at Domino's Pizza in San Francisco?
At Domino’s Pizza, you have several convenient service options to choose from. You can opt for onsite services, no-contact delivery for added safety, traditional delivery right to your door, or quick and easy takeout.
Is Domino's Pizza in the Richmond District accessible for all visitors?
Yes, Domino’s Pizza at 5200 Geary Blvd Ste D in San Francisco is designed with accessibility in mind. The location features a wheelchair accessible entrance, ensuring a welcoming experience for everyone.
How does Domino's Pizza generally rate with customers?
Domino’s Pizza holds an overall Restaurant Score of 4.2, indicating an average experience. While Food (4.9) and Value (4.8) are its stronger points, Ambience (4.6) is average, and Service (3.6) is a notable area for improvement.
What do customers appreciate most about Domino's Pizza?
Many customers appreciate the affordability and the quality of the pizza, often finding good deals and coupons. The staff are also frequently described as helpful and polite when interactions go smoothly.
What are the main frustrations customers experience at Domino's Pizza?
Frequent frustrations include inconsistent and slow delivery times, rude customer service interactions, and issues with the physical location such as lack of dine-in options, parking difficulties, or unpleasant store smells.