Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
oChef » Burger King – San Francisco
Burger King - San Francisco
Photo from Burger King
Burger King at a glance
San Francisco Hayes Valley
- 🍽️ Restaurant
$$
Price per Person $11–$20
mentioned by 59 of the guests
#2354 out of 2403 places to eat in San Francisco
#253 Restaurant out of 254 in San Francisco
Average
4.4 out of 10
Food
Service
Ambience
Value
233
Reviews
34.8%
Satisfaction
Often praised
- Quick service
- Value deals
- Menu variety
Frequently criticized
- Cold food
- Poor ambience
- Order errors
The restaurant Burger King in San Francisco’s vibrant Hayes Valley neighborhood offers you a convenient spot for a quick bite. This casual eatery is a go-to destination when you’re looking for familiar flavors and speedy service.
Whether you’re passing through or making a planned stop, you’ll find a welcoming atmosphere perfect for a relaxed meal.
Overview: Introducting Burger King
Burger King offers a quick meal option, often praised for its food quality and specific items like their Fries or the Impossible Whopper. However, some experiences point to issues with food consistency, particularly that items are not always hot.
Service can be a highlight, with many appreciating the fast service and helpful staff. Yet, there are instances where staff attention or order accuracy could be improved, sometimes leading to frustration for customers.
Average
4.4
out of 10
233
Reviews
34.8%
Satisfaction
138
negative
14
neutral
81
positive
Overall, Burger King holds a Restaurant Score of 4.4, placing it in the average category. However, customer sentiment tells a different story, with Customer Satisfaction at a poor 34.8%.
This notable divergence suggests that while some aspects are acceptable, a significant portion of customers leave feeling dissatisfied. This assessment is drawn from 233 customer observations, with 81 positive remarks against 138 negative ones.
Diving deeper, Food scores an average (6.2), indicating it’s generally acceptable, though not a standout. Service also lands in the average range (4.7), suggesting room for improvement in consistency.
Value is similarly average (4.6), offering some good deals but not consistently impressing. The most challenging area appears to be Ambience, which scores a poor (2.3), reflecting significant concerns about the dining environment.
What people like
- Quick, friendly service
- Affordable meal deals
- Specific menu items
What people don't like
- Inconsistent food temperature
- Unpleasant dining environment
- Order accuracy problems
With a Recommendation Score of 4.9, Burger King presents itself as an average option for a quick meal. If you’re seeking convenience and specific value deals, it might serve your needs.
However, be prepared for potential inconsistencies in food quality and service. For those prioritizing a pleasant dining experience or precise order fulfillment, you might find it disappointing.
It’s a place that can be hit or miss, so manage your expectations, especially if you’re relying on specific menu items or dining in.
Similar Restaurants in San Francisco
- Restaurant
9.4
out of 10
out of 10
283
98.6%
- $$
- Lower Nob Hill
- Food
- Service
- Ambience
- Restaurant
9.4
out of 10
out of 10
307
100%
- $$
- Saint Francis Wood
- Food
- Service
- Ambience
- Restaurant
9.3
out of 10
out of 10
97
99%
- $$
- Telegraph Hill
- Food
- Service
- Ambience
- Restaurant
9.3
out of 10
out of 10
182
96.2%
- $$
- Mission District
- Food
- Service
- Ambience
- Restaurant
9.3
out of 10
out of 10
249
98.4%
- $$
- Cow Hollow
- Food
- Service
- Ambience
- Restaurant
9.3
out of 10
out of 10
533
98.1%
- $$
- Marina District
- Food
- Service
- Ambience
Verdict: Our expert take on Burger King
Food (6.2 out of 10)
mentioned by 62% of the guests
When it comes to the food, theres a lot to like, with 37 positive comments out of 60 total. Customers often praise the Fries, the Impossible Whopper, and the overall burgers and fresh ingredients. The food quality scores an average 6.2, and customer satisfaction sits at a mixed 61.7%, showing a decent, if not outstanding, experience for many.
However, its not all perfect, with 18 negative observations. Common complaints include cold food and fries, the usual greasy food, and issues like running out of biscuits early. Some also mentioned undercooked fries, cold mozzarella sticks, or disappointing Whopper Jr. 's, suggesting inconsistency in preparation and availability.
Food
60
Reviews
61%
Satisfaction
18
negative
5
neutral
37
positive
Rating distribution
What people like
- Impossible Whopper available
- Good fries
- Fresh ingredients
What people don't like
- Food often cold
- Fries inconsistent
- Biscuits run out
Often praised
- foodthe food and the place was pretty good
- food qualityfood quality, rating it a 5 out of 5
- FriesThe service was very friendly and helpful. I also enjoyed the food, particularly the fries. The overall atmosphere was decent.
- fast foodits fast food and dont want to cook this is the place
- 2 coffeesMy experience at the restaurant was centered around their app deal for breakfast. I loved the combination of 2 crosinwich, 2 taters, and 2 coffees. It was also a significant plus that they take EBT, making it accessible.
- 2 crosinwichLove the 2 crosinwich
- 2 tatersMy experience at the restaurant was centered around their app deal for breakfast. I loved the combination of 2 crosinwich, 2 taters, and 2 coffees. It was also a significant plus that they take EBT, making it accessible.
- 6 creamsIt was also a significant plus that they take EBT, making it accessible. The deal included 6 creams and 6 sugars for the coffees, which was a nice touch.
- 6 sugarsIt was also a significant plus that they take EBT, making it accessible. The deal included 6 creams and 6 sugars for the coffees, which was a nice touch.
- Impossible WhopperThey had the Impossible Whopper, which is not available at all BKs
Frequently criticized
- foodWhile most employees are friendly and attentive to orders, the execution is flawed. A major issue is that the food is never hot. I always hope for improvement on subsequent visits, but it hasn't happened yet.
- friesthe fries are usually a bit under cooked
- JalapeñosJALAPEÑOS in BIG LETTERS as They can be DEADLY for People who have Stomach Problems
- Texas Double Whopperfound bacon in my Whopper
- Whopper Jr.'sThe Whopper Jr.'s were not very good
- biscuitsrun out of biscuits early morning
- breakfastI visit this restaurant every day after my night shift. Unfortunately, they frequently run out of biscuits early in the morning, long before breakfast is over. As a business manager, I understand the importance of having popular items in stock to ensure customer satisfaction and revenue.
- drink of the mealthey don’t even give me the drink of the meal.
- free cheeseburgerdid not get the free cheeseburger
- greasy foodthe usual greese
Overall, the food here is a bit of a mixed bag. While you might enjoy a good burger, fresh ingredients, or the Impossible Whopper, be prepared for potential issues like cold fries or inconsistent quality. Its a decent option for a quick bite, but dont expect gourmet perfection every time.
Service (4.7 out of 10)
mentioned by 78% of the guests
When it comes to service, it's a bit of a mixed bag, with a score of 4.7 out of 10. Many customers praise the excellent and lightning-fast service, highlighting friendly employees and staff who are great at handling orders, especially for takeout. Shout-outs often go to specific workers like Lorisa and Johnathan, and the morning crew for their efficiency and helpfulness, based on 33 positive remarks. However, customer satisfaction sits at a poor 37.5%, reflecting significant issues.
There are frequent complaints about rude staff and management, long wait times, and incorrect orders. Some experiences mention employees ignoring customers, a lack of organization, and even refusal to serve, with 50 negative comments out of 88 total mentions.
Service
88
Reviews
37%
Satisfaction
50
negative
5
neutral
33
positive
Rating distribution
What people like
- Excellent, fast service
- Friendly, helpful staff
- Efficient order handling
What people don't like
- Rude staff, management
- Long wait times
- Incorrect orders
Often praised
- serviceservice was fast. They were awesome.
- staffThe staff is great here, they do the best that they can
- Johnathanvery pleasant & helpful young man, named Johnathan
- LorisaLorisa helped me. Really nice and helpful.
- ServiceService:5
- employeesMost of the employees are very friendly and really seem to listen
- front line peoplehang on to your front line people! They make a difference
- good serviceNot a big fan of BK normally. But this particular one has good food and good service. Definitely worth it.
- guysThe guys have been as well there
- hurry up timesin a hurry up times is great
Frequently criticized
- staffI made a mobile order which should mean I get in and out quickly, but the staff just ignored me for a while until I could finally flag someone down to let them know I had a mobile order. I know they were probably short staffed and busy, but I was literally being ignored.
- employeesOverall, my experience at this restaurant was really good. However, some employees need to listen to instructions regarding what a customer wants or does not want in their meal. This is particularly important for take-out orders during lunch, especially when the price per person is between $10–20.
- employeeOne of the managers was supremely insensitive. After witnessing an employee talk down to a young woman, the manager then proceeded to make the young girl cry. There are no excuses for this behavior.
- managermanager is so supremely insensitive
- order accuracyI would have given them 5 stars all the way, but they didn't get my order correct. Of course, by the time I got home, I don't want to turn around and go right back.
- cashiercashier said it is beef but later found bacon
- closing upstarted closing up and wouldn't serve me.
- companyDisgusting company
- county issued hot food programThey no longer accept the county issued hot food program
- customizingif you try to customize anything it's like a 70%/30% chance it won't get done
If you're looking for quick takeout and catch the right staff, you might have a great experience. But be prepared for potential rudeness, long waits, or order mix-ups, especially if you plan to dine in or have specific requests.
Ambience (2.3 out of 10)
mentioned by 50% of the guests
When it comes to ambience, a few guests found some silver linings. Out of 65 total comments, 4 positive remarks highlighted the place and atmosphere as decent or pleasant, with one even appreciating the good parking situation. However, with a score of just 2.3 and customer satisfaction at a mere 6.2%, its clear these positive experiences are unfortunately rare.
On the flip side, the vast majority of feedback, with 58 negative opinions, paints a rather grim picture. Many concerns revolve around the lack of a proper dine-in option and seating, with mentions of broken windows and a generally unsafe atmosphere. The presence of homeless individuals and dirty conditions around the entrance and restrooms' significantly contribute to the poor overall experience.
Ambience
65
Reviews
6%
Satisfaction
58
negative
3
neutral
4
positive
Rating distribution
What people like
- Good parking available
- Decent atmosphere
What people don't like
- No indoor dining
- Unsafe environment
- Run-down exterior
Often praised
- atmospherethe atmosphere was pleasant
- parkingAlthough they were harmless, their presence is not ideal. The parking situation was good, with plenty of free parking available.
- placethe food and the place was pretty good
Frequently criticized
- atmosphereatmosphere was a significant drawback. It felt wrong to sit outside with unfocused people
- homeless peopleI enjoy this BK; it has its moments here and there with homeless people, but otherwise, it's pretty good and affordable.
- locationLocation and activities in area around this location unfortunately aren't the best
- tablesPlenty of tables, all roped off for non use
- bathroomI wish they would open the bathroom!
- bathroomsNo bathrooms 😬
- broken window panesKaputte Fensterscheiben.
- broken windowsI'm willing to upgrade my rating from 3 to 4 stars if they can ensure more consistently cooked fries and tots. An upgrade to 5 stars would be possible if they also fix the broken windows.
- dine inImpossible de s’installer sur place pour manger
- dine in optionchecked in the app if they have dine in option and select that option specifically. When I arrive there the dining area was closed.
If youre looking for a comfortable spot to sit down and enjoy a meal, this might not be the place for you, as the ambience is a significant drawback. It seems best suited for a quick grab-and-go if youre in the area, but don't expect a pleasant dining experience.
Value (4.6 out of 10)
mentioned by 24% of the guests
Looking for a good deal? Based on 20 customer remarks, with 7 positive observations, many folks appreciate the great deals and affordable options available, especially through app deals like getting 2 burgers for 5 bucks. Some even mention the convenience of places that take EBT.
There are definitely moments where the value shines through. However, the value story isnt always straightforward. With 12 negative comments, issues like attempts to "overcharge" and "advertised prices differ" from what you find in-store are common.
Theres also significant frustration around EBT acceptance and unexpected bag fees. While the overall score for value is an average 4.6, customer satisfaction lags at a poor 35%, indicating a noticeable gap between expectations and reality.
Value
20
Reviews
35%
Satisfaction
12
negative
1
neutral
7
positive
Rating distribution
What people like
- Great app deals
- Affordable meal options
What people don't like
- Advertised prices differ
- Don't accept EBT
- Attempts to overcharge
Often praised
- 2 burgers for 5 bucksYou fet 2 burgers for 5 bucks
- affordableI enjoy this BK; it has its moments here and there with homeless people, but otherwise, it's pretty good and affordable.
- app dealLove the 2 crosinwich 2 taters 2 coffees with 6 creams and 6 sugars app deal
- great dealsGreat deals
- priceinexpensive eat
- pricesprices were great using an app coupon
- take ebtthey take ebt
Frequently criticized
- accept EBTMy experience at this restaurant was mixed. I wasn't really allowed to sit inside, and they don't accept EBT at this store. However, they did make my meal with the quickness.
- EBTthey stopped taking EBT a long time ago
- EBT paymentsThey claim to accept EBT payments. Well, I had over $100 on my account and it works at any other store.
- advertised priceadvertised one price on TV when you go into the store it is different
- bag feeneed pay for the bag
- in-store pricewhen you go into the store it is different
- losing businessMy experience at this establishment was limited due to their no dining policy. I believe that because of this policy, they are losing a lot of business.
- meal dealdisappointing you advertised one price on TV when you go into the store it is different
- overchargeattempts to overcharge you, first by many dollars
- pocket wagesowners can pocket wages
If youre hunting for a bargain, you might snag a great deal here, especially with app offers. But be warned: check prices closely and dont count on EBT, as advertised deals and acceptance can be inconsistent. Its a place where you might find a great deal, but youll need to be vigilant.
How are the prices at Burger King?
You’re looking at roughly 13 per person – reported by 59 diners. That puts it in the $11–$20 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most diners actually spend in the 1 – 20 $ range, with the biggest group landing right in that $11–$20 sweet spot. So, while there are some slightly cheaper options, the pricing is pretty consistent around that mid-range.
Here’s a quick look at what guests spend per person, based on the latest 59 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing here feels quite fair for a Restaurant in San Francisco. It offers good value without breaking the bank, making it a solid choice for a casual meal.
Customer Reviews: what people think about Burger King
Visit Type
- Quick Meal
Service Type
- Takeout
2
No Restroom or Seating Available
My experience was that the establishment only offers food "to-go". I found it inconvenient that there was no option to use a restroom or sit down while paying for my meal. It felt like the only option available was the drive-through.
- food3
- restroom2
- sit down2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
3
Average Food, Unpleasant Environment
My experience at this restaurant was underwhelming. The service was just okay, nothing special. The food was truly average.
It was impossible to dine in, and the surrounding neighborhood was neither pleasant nor reassuring. The kid-friendliness is rated as 'No' because the neighborhood is not safe.
- service5
- food3
- dine in2
- neighborhood2
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
6
Burger King: Fast Food Experience
My experience at this Burger King was typical for fast food. The service was decent and friendly. For food, I had fresh breakfast sandwiches and crispy hash browns, which were quick and inexpensive.
However, there was no eat-in option, and the exterior looked a bit run down with disconnected kiosks. Overall, it was just fast food, nothing spectacular.
- service7
- breakfast sandwiches8
- hash browns8
- eat in option3
- exterior3
- kiosks3
Price per Person
- $1–$10
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
6
Fast Service, Standard Burger King Food
My experience at this restaurant was marked by lightning fast service. The food was exactly what you'd expect from any Burger King. Unfortunately, the surrounding area and its activities weren't the best.
- service10
- food6
- location3
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
1
Worst Burger King Experience Ever
First of all, if I could, I would give this place negative stars. This was the worst Burger King I’ve ever been to in my life. The staff was literally in the back joking around while several customers were in line.
I stood in line for close to 10 minutes while they just stared at us laughing it up. The manager had the nastiest attitude with the customer ahead of my wife and I, so we just walked out, not interested in giving a cent of my money to this place. The place had trash all over the floor with 80% of the lobby blocked off; it looks like it hasn’t been cleaned in months.
Lazy, trash staff, every single one of them 👎🏾👎🏾👎🏾.
- staff1
- wait time1
- manager1
What Burger King offers
Crowd
- Family-friendly
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Late-night food
- Coffee
Dining options
- Breakfast
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Drive-through
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
Is Burger King on Van Ness Ave accessible for everyone?
Yes, this Burger King location prioritizes accessibility. You’ll find a wheelchair accessible entrance, a dedicated wheelchair accessible parking lot, and a wheelchair accessible restroom, ensuring a comfortable visit for all guests.
What dining and service options are available at this Burger King?
At this Burger King, you have multiple convenient options. You can dine-in, get takeout, or use the drive-through. Delivery is also available. They serve breakfast, lunch, and dinner, offering counter service and comfortable seating for your meal.
What is the overall customer sentiment for Burger King?
Burger King has an overall Restaurant Score of 4.4, which is considered average. However, Customer Satisfaction is poor at 34.8%, indicating a significant portion of customers are dissatisfied.
How do customers rate the food and service at Burger King?
Customers generally find the Food to be average (6.2), with some positive remarks about specific items like fries or the Impossible Whopper, but also concerns about food temperature. Service is also rated as average (4.7), with praise for speed but issues with order accuracy and staff attentiveness.
What are the main drawbacks of dining at Burger King?
The most significant drawback is the Ambience, which scores a poor (2.3), due to issues like closed dining areas, broken windows, and an overall unpleasant environment. Customers also report inconsistent EBT acceptance and problems with advertised pricing.