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Subway - Reviews
425 Bush St, 94108 San Francisco
All reviews at a glance
52
Reviews
26.9%
Satisfaction
35
negative
3
neutral
14
positive
What people say about Subway
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Visit Type
Service Type
Meal Type
Price per Person
Wait Time
Group Size
Group Type
Price per Person
- $1–$10
Visit Type
- Tourist Experience
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
9
Friendly Staff, Clean, and Quick Service
My experience at this restaurant was marked by friendly and helpful staff, a clean environment, and quick service. I visited a couple of times during my stay in the city.
- staff9
- environment9
- service9
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
9
Awesome Sandwich Art & Service!
My experience at this restaurant was fantastic! The Sandwich Artist was awesome and truly took pride in their sandwich art. I also received excellent customer service with a genuine Asian smile.
The Special of the DAY was a great deal at only $6. 99!
- Sandwich Artist10
- sandwich art9
- customer service9
Service Type
- Takeout
2
Bad service attitude
My experience at this restaurant was marked by bad service attitude and an unfriendly tone. I am unsure why such a person was hired for service.
- service attitude2
- unfriendly tone2
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Lunch
2
Disappointing Meat Portion Size
My experience at this restaurant was disappointing. I’m pretty sure the lady gave me half the meat that this sub is supposed to have. I’ve been having this same sandwich for years and there’s no meat on this thing!
- meat2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Breakfast
2
Rude Service, Poor Cheese Portion
My experience at this restaurant was very negative due to the rude lady at the front, who served me as #40. I ordered a 12-inch item and was shocked to find only two pieces of American cheese. I questioned if this was the new policy or if she simply didn't do her job properly.
The service was very rude, leading to a bad experience. I absolutely do not recommend this location.
- rude lady1
- American cheese2
- job2
Price per Person
- $11–$20
Visit Type
- Delivery
Group Type
- Colleagues
Group Size
- Small Group
Service Type
- Delivery
Meal Type
- Lunch
2
Order mix-up and missing sauce
My experience involved ordering online, only to arrive and find my order had been given to the wrong person. When I asked if they could remake it, I was told I'd have to pay again and contact customer support for a refund. Adding to the issue, a coworker's online order was missing sauce.
While I understand refunds might be out of their hands, refusing to remake an order that was given away is asinine. I will not be returning.
- refund5
- order1
- remake order1
- sandwich sauce3
Visit Type
- Tourist Experience
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
9
Kindness and a Free Sub!
Writing this review in 2020, I still remember my visit to Subway in San Francisco in July 2017. I was very hungry and saw the Subway restaurant, so I went straight in to order. After a brief chat with the lady serving me, who I learned was around 58 years old and from Delhi, India, I was surprised.
I introduced myself and mentioned I was also from Delhi. She smiled, asked about my trip and stay, and then generously gave me another footlong sub for free. She was very humble and kind.
I still remember these small things which made a significant positive change to my experience.
- footlong sub10
- lady10
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Small spot, no ice
My experience at this restaurant was limited by its small location, which offered almost no place to eat. Additionally, the soda fountain was out of ice, which was a significant inconvenience.
- small location2
- place to eat1
- soda fountain2
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Incorrect Hours, Closed Early
My experience was frustrating due to incorrect information. Your Google Maps opening hours are wrong. You don’t close at 11 PM but at 10 PM.
But not only that. I went there at 9: 40 PM and it was already closed and everything cleaned up.
- opening hours2
- closed1
Visit Type
- Quick Meal
Service Type
- Dine-in
6
Good Veggies, High Prices
My experience at this restaurant was mixed. On the positive side, they offer a good selection of vegetables for their sandwiches. However, I found that their prices were a little higher compared to their competitors.
- vegetables8
- prices3
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