Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
oChef » Subway – Seattle
Subway - Seattle
Photo from Subway
Subway at a glance
Seattle Central Business District
- 🥪 Sandwich Shop
$$
Price per Person $11–$20
mentioned by 3 of the guests
#795 out of 858 places to eat in Seattle
#8 Sandwich Shop out of 23 in Seattle
Average
5.1 out of 10
Food
Service
Ambience
Value
75
Reviews
41.3%
Satisfaction
Often praised
- Fresh sandwiches
- Clean space
Frequently criticized
- High prices
- Slow service
The restaurant Subway, a popular sandwich shop in Seattle’s vibrant Central Business District, offers you a convenient and delicious meal. You’ll find a casual atmosphere perfect for a quick bite, whether you’re looking for healthy options or vegetarian choices.
This spot is ideal when you need a fast and satisfying meal on the go.
Overview: Introducting Subway
Subway offers a convenient spot where many appreciate the effort put into their sandwiches , often noting the use of fresh ingredients . The staff generally provides good customer service , making for a pleasant interaction.
Some even enjoy the unexpected music choices. However, the experience can be a mixed bag, with concerns about price and issues with Subway coupons .
The physical space can feel tiny and hot, and some have faced challenges with the restaurant’s location or even being turned away.
Average
5.1
out of 10
75
Reviews
41.3%
Satisfaction
35
negative
9
neutral
31
positive
Subway holds an overall score of 5.1 , placing it squarely in the average category. Customer satisfaction sits at 41.3% , indicating a mixed reception.
This assessment comes from 75 customer remarks, with 31 positive observations and 35 negative ones, suggesting a fairly balanced, though slightly critical, feedback landscape. Delving deeper, Food leads the way with a score of (6.6) , often praised for fresh ingredients.
Ambience follows with (4.9) , suggesting it’s generally acceptable but not a highlight. Service scores (4.3) , indicating room for improvement in customer interactions.
The most significant area for concern is Value , which registers a low (2.1) , pointing to frequent customer dissatisfaction with pricing.
What people like
- Freshly prepared sandwiches
- Clean and tidy space
- Unexpected enjoyable music
What people don't like
- High prices, poor value
- Inconsistent, slow service
- Small, hot dining area
Subway presents a mixed experience, reflected in its 5.2 recommendation score. While you can expect fresh ingredients for your sandwiches and a generally clean environment, be prepared for potential inconsistencies in service and a sometimes cramped dining area.
If you prioritize a quick, customizable meal and don’t mind the occasional service hiccup or higher price point, it might suit your needs. However, those seeking exceptional value or a consistently smooth dining experience might find it falls short.
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Verdict: Our expert take on Subway
Food (6.6 out of 10)
mentioned by 74% of the guests
When it comes to the food, theres a lot to appreciate, with a solid 6.6 score and a 58.6% customer satisfaction rating, indicating a mixed but generally acceptable experience. Many of the 17 positive comments out of 29 total praise the delicious sandwiches made with fresh ingredients, noting the quality of the meat and crispy bread. It seems they really know how to craft a good sandwich here.
However, not everything is perfect. Some of the 6 negative comments point to issues like stale chips, concerns about a chicken sandwich, and frequent unavailability of Italian bread. There were also frustrating experiences with specific orders, like the Monster sandwich, ' suggesting some inconsistencies in preparation and service, which could definitely use some attention.
Food
29
Reviews
58%
Satisfaction
6
negative
6
neutral
17
positive
Rating distribution
What people like
- Fresh ingredients used
- Crafted sandwiches
- Crispy bread
What people don't like
- Stale chips
- Bread often unavailable
- Inconsistent orders
Often praised
- sandwicheshis sandwich were such a crafted hand made it came out so nice and pretty
- sandwichthe sandwich, that I never got to eat, looked like it would have been the most amazing sandwich ever
- BBQ saucestill carries BBQ sauce
- GF Breadhappy this location had the GF Bread
- breadThe bread was crispy
- foodThe food was good
- fresh ingredientsmade with all fresh ingredients
- ingredientsdon't skimp on ingredients
- meatgive us More MEATs
- saladsandwiches and salad are fresh
Frequently criticized
- Italian breadalways out of Italian bread
- Monster sandwichI work at the mall and made the mistake of trying to order a 6" Monster sandwich. The absolute invalid who took my order gave me a sandwich with steak, cheese, and nothing else. When I asked her for my "Monster" sandwich that I paid $14 for, she argued with me and claimed that I didn't ask for it when I clearly did.
- chicken sandwichthe chicken sandwich smelled spoiled
- chipsmy chips were not they were old and stale
- egg & cheese flatbreadsend it with meat (once with bacon and this time with steak)
- vegetarianI'm vegetarian, and the meat versions
If youre looking for a decent sandwich with fresh ingredients, this spot is worth a try. However, be mindful of potential inconsistencies with other items or specific orders, as some experiences have been less than stellar. Its a mixed bag, so manage your expectations.
Service (4.3 out of 10)
mentioned by 65% of the guests
When it comes to service, it seems like this spot is a bit of a mixed bag, with some real shining moments! Many customers appreciated the friendly staff, especially a gentleman server who was nice, and found the delivery service to be prompt. With 9 positive remarks out of 24 total, there are definitely folks whove had pleasant interactions.
However, the overall experience leans towards needing improvement, with a score of 4.3 (which is average) and customer satisfaction sitting at a poor 37.5%. There are 14 negative comments highlighting issues like negligent customer service, rude staff, a glacial pace, and problems with in-app orders' sitting unmade, leading to long waiting times.
Service
24
Reviews
37%
Satisfaction
14
negative
1
neutral
9
positive
Rating distribution
What people like
- Friendly staff
- Prompt delivery
What people don't like
- Negligent customer service
- Rude staff
- Glacial pace
Often praised
- staffdid appreciate the staff
- JustinJustin is so kind and caring
- customer serviceFor the most part, I usually get really good customer service. The space is clean, but really tiny.
- deliveryprompt when ordering for delivery
- effortAwesome effort I can totally see there
- gentleman servergentleman server was nice
- locationConvenient location
- workersthe workers are very friendly
Frequently criticized
- customer serviceHorrible customer service, they didn’t want to give a napkin or attend anyone.
- staffThe absolute invalid who took my order gave me a sandwich with steak, cheese, and nothing else. When I asked her for my "Monster" sandwich that I paid $14 for, she argued with me and claimed that I didn't ask for it when I clearly did. She made me the proper sandwich and then asked me to pay for it again.
- availabilitytold there is no more Italian
- experienceWorst experience ever.
- in app orderin app order sit unmade on the counter
- long lineswaited in a long line twice
- orderabsolute invalid who took my order gave me a sandwich with steak, cheese, and nothing else
- pacehas a glacial pace
- posted hoursthe posted hours say it’s open until 5pm. Update your hours
- server ConnieSever Connie is completely oblivious
If youre looking for consistently great service, you might find it hit-or-miss here, as experiences vary quite a bit. While some staff are lovely, be prepared for potential delays or less-than-attentive interactions, especially if youre ordering through an app.
Ambience (4.9 out of 10)
mentioned by 39% of the guests
When it comes to ambience, this spot has some surprising upsides! Customers frequently praise the notable cleanliness of the restaurant, with 5 positive remarks highlighting how well-maintained it is. You might even be pleasantly surprised by the music choices, and some found there was ample seating available.
Despite these positives, the overall score for ambience is an average 4.9. However, the experience often falls short, reflected in a poor 35.7% customer satisfaction. Out of 14 total comments, 7 pointed to issues like the space being notably small and often too hot, making it less comfortable for dining in.
Difficulties with transportation, a hard-to-find location, and an unappealing exterior also frequently detract from the overall vibe.
Ambience
14
Reviews
35%
Satisfaction
7
negative
2
neutral
5
positive
Rating distribution
What people like
- Clean restaurant
- Surprising music
What people don't like
- Tiny space
- Hot temperature
- Unappealing exterior
Often praised
- cleanlinessFor the most part, I usually get really good customer service. The space is clean, but really tiny. It's always hot in there, so I usually sit in the main eating area, which is like a really small food court.
- musicplaying music that I wouldn't expect to hear in a Subway, but I dig it
- seatingMy experience at this Subway was top notch. Despite being busy, the restaurant stayed clean and offered lots of seating. The sandwiches here tasted noticeably better than other Subways.
Frequently criticized
- Subway locationThe Subway location was hard to find
- doorthe door was locked and I was turned away
- exteriorit looked almost abandoned from the outside
- smalla little small
- spaceFor the most part, I usually get really good customer service. The space is clean, but really tiny. It's always hot in there, so I usually sit in the main eating area, which is like a really small food court.
- temperatureThe space is clean, but really tiny. It's always hot in there, so I usually sit in the main eating area, which is like a really small food court. I like to grab and go, but I wish I could just sit and enjoy my meal.
- transportationthe transportation to the restaurant was inconvenient
If youre just grabbing a quick, clean meal and dont mind a potentially small or warm environment, this place could work. But for those seeking a comfortable dine-in experience with easy access and an inviting exterior, you might find the ambience here a bit disappointing.
Value (2.1 out of 10)
mentioned by 17% of the guests
When it comes to value, theres unfortunately not much to celebrate here. Based on 8 customer remarks, we found no positive feedback regarding pricing or overall cost-effectiveness. The sentiment around value is overwhelmingly negative, reflected in a 2.1 score and a 0% customer satisfaction.
Many felt they were overcharged, citing issues like unexpected GF surcharges and higher prices due to location. Customers were also frustrated when valid Subway coupons werent accepted, and some even reported being asked to pay again for items.
Value
8
Reviews
0%
Satisfaction
8
negative
0
neutral
0
positive
Rating distribution
What people like
What people don't like
- Unexpected charges
- High prices
- Coupons not accepted
Often praised
No positive aspects so far.
Frequently criticized
- pricesaying that price is set by store
- GF surchargeplus the $1 GF surcharge on each one
- Subway couponsthey didn’t accept valid Subway coupons
- locationcosts more because of its location
- overchargedso angry about being overcharged
- pay againWhen I asked her for my "Monster" sandwich that I paid $14 for, she argued with me and claimed that I didn't ask for it when I clearly did. She made me the proper sandwich and then asked me to pay for it again. She needs to lose her job, and I sincerely hope she gets hepatitis.
- two 6" sandwichesshocked when I got charged for two 6" sandwiches
If you're looking for a budget-friendly meal, this might not be your best bet. The consistent complaints about pricing and unexpected costs suggest you could end up paying more than you anticipate, making it a potential disappointment for your wallet.
How are the prices at Subway?
Expect to pay about 16 per person, based on 3 reviews. That places it in the $11–$20 category. For a Sandwich Shop, it’s fair – not the cheapest, but reasonable for quick bites.
Looking at the recent spend, we see prices aren’t tightly clustered. One diner spent 6, another 12, and a third 29. This suggests a mix of options, from budget-friendly to a bit more premium.
While the data is limited with only 3 customers, it gives a good indication.
This chart shows what people usually spend per person, using the 3 most recent reviews. While the data is limited, it gives a good indication of the price distribution.
Heres how this Sandwich Shops value for money compares to similar spots in Seattle.
Overall, we think the pricing here feels quite fair for a Sandwich Shop. It offers a good balance, not breaking the bank but also not skimping on quality. Wed say its a solid choice for a satisfying meal without overspending.
Customer Reviews: what people think about Subway
Service Type
- Dine-in
1
Horrible Service, Worst Experience
My experience at this restaurant was horrible. The customer service was terrible; they were unwilling to provide a napkin or attend to anyone. It was the worst experience ever.
- customer service1
- experience1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
2
Disappointing Subway Visit
My experience at this Subway location was disappointing. It was hard to find, and the exterior looked almost abandoned. Inside, the service was unwelcoming, with staff appearing rude and uninterested.
To make matters worse, they didn’t accept valid Subway coupons, which was frustrating. This was not the experience I expected from a national chain.
- Subway location2
- exterior2
- service1
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
2
Locked Out During Business Hours
My experience at this Subway was disappointing. I visited at 3: 30 PM, expecting it to be open as the posted hours indicated it would be until 5 PM. However, the door was locked and I was turned away.
This is one of the few Subway restaurants in the downtown area, making the situation even more inconvenient. I suggest updating the posted hours to accurately reflect when the restaurant is actually open.
- door1
- posted hours2
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Lunch
5
Stale Chips Ruined an Otherwise Okay Meal
My experience at this restaurant was okay, but not particularly special. I was mainly craving a Subway sandwich, and the one I bought was fine. The cookie and drink were also fine.
However, my chips were not good; they were old and stale. I checked the expiration date, and they were over a week past it. So, my advice would be to maybe don’t buy the chips.
- sandwich6
- cookie6
- drink6
- chips2
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Lunch
1
Terrible Service, Wrong Order
I work at the mall and made the mistake of trying to order a 6" Monster sandwich. The absolute invalid who took my order gave me a sandwich with steak, cheese, and nothing else. When I asked her for my "Monster" sandwich that I paid $14 for, she argued with me and claimed that I didn't ask for it when I clearly did.
She made me the proper sandwich and then asked me to pay for it again. She needs to lose her job, and I sincerely hope she gets hepatitis.
- Monster sandwich1
- order1
- staff1
What Subway offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Healthy options
- Vegetarian options
- Quick bite
Dining options
- Breakfast
- Counter service
- Dessert
- Dinner
- Lunch
Service Options
- Curbside pickup
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
Is Subway in Seattle's Central Business District accessible for all guests?
Yes, this Subway location prioritizes your comfort and convenience. You’ll find a wheelchair accessible entrance, ensuring easy access for everyone. Additionally, wheelchair accessible seating is available, making it a welcoming spot for all diners.
What dining options and meal types are available at Subway in the Central Business District?
At this Subway, you have a wide array of dining options throughout the day. You can enjoy breakfast, lunch, and dinner, with counter service for quick ordering. They also offer a kids’ menu, making it a good choice for families looking for a quick and easy meal.
How does Subway generally perform according to customer feedback?
Subway has an overall score of 5.1, with customer satisfaction at 41.3%. While Food scores highest at (6.6), Ambience is (4.9), Service is (4.3), and Value is notably lower at (2.1).
What are common concerns regarding value at Subway?
Customers frequently express dissatisfaction with the price and additional costs like GF surcharge . There are also reports of Subway coupons not being accepted, leading to feelings of being overcharged .
Is the dining environment at Subway comfortable?
Opinions on the dining environment are mixed. While some appreciate the cleanliness and available seating , others find the space to be tiny and often hot , which can detract from the experience.